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Heritage Oaks Assisted Living Residence
Exterior view of Heritage Oaks Assisted Living Residence Matterport Tour Sign for Heritage Oaks Assisted Living Residence Ribbon cutting ceremony in front of the facility Entrance to an outdoor seating area at the facility Exterior view of a senior living residence with landscaping Exterior view of the facility with outdoor space and entrance Cozy resident room with a colorful striped blanket Bright common area with comfortable seating Cozy common area with seating and piano Common area with seating and bookshelves Modern kitchen interior with bright lighting and clean design Dining area with a family-themed decor Residents relaxing in a common area of the facility

Heritage Oaks Assisted Living Residence

6569 E Carondelet Dr, Tucson, AZ 85710 View map Calculator: See prices in your area
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Overview of Heritage Oaks Assisted Living Residence

Heritage Oaks Assisted Living has a clear vision to be the leading provider of residential assisted living by enriching the life of every guest, cultivating their dignity and honoring their heritage. The heart of servitude is deeply ingrained in Heritage Oaks’ mission. This community fosters meaningful relationships, offers an elegant home environment, and provides state-of-the-art customized assisted living care.

As a family-owned and operated business, Heritage Oaks is committed to promoting the independence of every guest it serves. This community believes in celebrating the uniqueness of each individual by offering personalized care and support. At Heritage Oaks, they are passionate about helping their guests thrive and feel like part of the family. Their goal is to create an environment where their guests can live their lives to the fullest, in a way that aligns with their values and preferences. Heritage Oaks doesn’t just want people to exist or live here, they want them to experience a sense of belonging and freedom to live life on their own terms.

Facility Direct Line (520) 999-0797
Facility Direct Line (520) 999-0797
By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 38 Rank #220 / 521Bed count — State benchmarkedThis home is ranked 220th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. Rank #297 / 548Years in operation — State benchmarkedThis home is ranked 297th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
7 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #265 / 775Walk Score — State benchmarkedThis home is ranked 265th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
49 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceAugust 31, 2021
ExpirationAugust 30, 2026 Expires in 12 days
License NumberAL11891C
QualificationHealth Care

Ownership & Operating Entity

Heritage Oaks Assisted Living Residence is administered by Ryan Reilly.

OwnerHeritage Oaks Assisted Living LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactRyan Reilly (per state records, record updated Jul 2026)

Additional Policies & Features

Pets not allowed

Contact Heritage Oaks Assisted Living Residence

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (11% above) 1 At Avg Metrics at Arizona average:
• Total deficiencies (at AZ avg) 3 Better Metrics better than Arizona average:
• Deficiencies per inspection (at AZ avg)
• Total complaints (67% below)
• Complaints per year (67% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1212 This facility has total deficiencies in line with the Arizona average (12 vs. AZ avg 12).— At avg Rank #345 / 487 Total deficiencies — State benchmarked This home is ranked 345th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 2.42.41 This facility has deficiencies per inspection in line with the Arizona average (2.4 vs. AZ avg 2.41).— At avg Rank #308 / 487 Deficiencies per inspection — State benchmarked This home is ranked 308th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 55 This facility has total inspections in line with the Arizona average (5 vs. AZ avg 5).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #273 / 490 Total complaints — State benchmarked This home is ranked 273rd out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2024. 13 This facility has 67% fewer complaints per year than a typical Arizona assisted living residence (1 vs. AZ avg 3).↓ 67% better
Show Inspection Reports

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Address 7.4 miles from city center Info Estimated distance in miles from Tucson's city center to Heritage Oaks Assisted Living Residence's address, calculated via Google Maps. — 0.15 miles to nearest hospital (Carondelet St. Joseph's Hospital)

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Compare Assisted Living around Tucson

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Broadway Proper Independent & Assisted Living
AL
HOS
IL
MC
NH
SNF
Tucson (Broadway Proper)
255
Facility 255
AZ AVG 54
Rank #3 / 521
No
57
Facility 57
AZ AVG 38
Rank #179 / 775
Studio / 1 Bed / 2 Bed
50
Facility 50
AZ AVG 12
Rank #1 / 548
-Katrina Ellsworth3
1
Facility 1
AZ AVG 6
Rank #182 / 490
9
Facility 9
AZ AVG 9
Rank #289 / 487
3.0
Facility 3.0
AZ AVG 1.8
Rank #344 / 487
Villa Hermosa
AL
IL
MC
Tucson (Harold Bell Wright Estates)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
78
Facility 78
AZ AVG 38
Rank #15 / 775
1 Bed / 2 Bed
19
Facility 19
AZ AVG 12
Rank #107 / 548
A+Amber A Harkin6
3
Facility 3
AZ AVG 6
Rank #324 / 490
14
Facility 14
AZ AVG 9
Rank #361 / 487
2.3
Facility 2.3
AZ AVG 1.8
Rank #295 / 487
Inspirations of River Centre
AL
RC
Tucson (Villa Mesa)
112
Facility 112
AZ AVG 54
Rank #106 / 521
Yes
63
Facility 63
AZ AVG 38
Rank #116 / 775
Studio / Suite / 1 Bed / 2 Bed
28
Facility 28
AZ AVG 12
Rank #45 / 548
A+Danielle Oben5
4
Facility 4
AZ AVG 6
Rank #354 / 490
14
Facility 14
AZ AVG 9
Rank #361 / 487
2.8
Facility 2.8
AZ AVG 1.8
Rank #336 / 487
Brookdale East Tucson
AL
Tucson (Hidden Hills)
60
Facility 60
AZ AVG 54
Rank #189 / 521
Yes
36
Facility 36
AZ AVG 38
Rank #412 / 775
Suite
27
Facility 27
AZ AVG 12
Rank #50 / 548
A+Ryan D Gallion3
2
Facility 2
AZ AVG 6
Rank #273 / 490
0
Facility 0
AZ AVG 9
Rank #1 / 487
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 487
Heritage Oaks Assisted Living Residence
AL
Tucson
38
Facility 38
AZ AVG 54
Rank #220 / 521
No
49
Facility 49
AZ AVG 38
Rank #265 / 775
-
7
Facility 7
AZ AVG 12
Rank #297 / 548
A+Ryan Reilly5
2
Facility 2
AZ AVG 6
Rank #273 / 490
12
Facility 12
AZ AVG 9
Rank #345 / 487
2.4
Facility 2.4
AZ AVG 1.8
Rank #308 / 487
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Financial Assistance for
Assisted Living in Arizona

Heritage Oaks Assisted Living Residence is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Heritage Oaks Assisted Living Residence

Who is the owner of Heritage Oaks Assisted Living Residence?

Heritage Oaks Assisted Living Residence is legally operated by Heritage Oaks Assisted Living LLC, and administered by Ryan Reilly.

Is Heritage Oaks Assisted Living Residence in a walkable area?

Heritage Oaks Assisted Living Residence has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Oaks Assisted Living Residence?

According to AZ state health department records, Heritage Oaks Assisted Living Residence's license number is AL11891C.

When does Heritage Oaks Assisted Living Residence's license expire?

According to AZ state health department records, Heritage Oaks Assisted Living Residence's license expires on August 30, 2026.

How long has Heritage Oaks Assisted Living Residence been in business?

Heritage Oaks Assisted Living Residence has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at Heritage Oaks Assisted Living Residence?

No, Heritage Oaks Assisted Living Residence has a no-pet policy.

Who is the administrator of Heritage Oaks Assisted Living Residence?

Ryan Reilly is the administrator of Heritage Oaks Assisted Living Residence.

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