Heritage Senior Living of Plain City
Assisted Living, Independent Living, Memory Care & Respite Care · Plain City, OH
Heritage Senior Living of Plain City
Assisted Living, Independent Living, Memory Care & Respite Care · Plain City, OH
Heritage Senior Living is a locally owned and operated retirement community in Plain City, OH, that offers independent living, assisted living, and memory care. The community continuously promotes a supportive environment, focusing on residents’ comfort and healing. With farm-to-table dining, recreational activities, and health services, residents can maintain their independence with ease. Utilizing a holistic approach to care, the community strives to improve residents’ quality of life.
Memory writing, gardening, and exercises are just some of the activities dedicated to residents’ leisure and wellness. A wellness clinic is also available on-site, providing residents with physical, occupational, and speech therapy. The community’s serene setting in the idyllic neighborhood of Plain City ensures residents have a stress-free retirement. As one of the best options for senior living in Ohio, this retirement community has top-notch quality that aims to help older adults thrive in their later years.
56-bed community Rank #202 / 323Bed count — State benchmarkedThis home is ranked 202nd out of 323 homes in Ohio for Bed Count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 16 / 100 Rank #575 / 705Walk Score — State benchmarkedThis home is ranked 575th out of 705 homes in Ohio for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyMadison
Heritage Senior Living of Plain City is administered by Number Of Years In Long Term Care.
Wheelchair Accessible
Grab Bars
Safety FeaturesFully accessible bathrooms with walk-in showers equipped with safety bars.
Staffing
Key information about the people who lead and staff this community.
Director of NursingDANIELLE LEPPARD
Respite Care
Short-Term Rehab
Fax(614) 873-9770
Private Outdoor Courtyard
Beauty Salon/Barbershop
Wellness Center
Activity Room
Lounge With Fireplace & Aquarium
Laundry And Housekeeping
Transportation
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Latest Inspection
August 20, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 2 | This facility has 50% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 2).↓ 50% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
83 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
91 / 100
Ohio average: 89 / 100
Environment
98 / 100
Ohio average: 95 / 100
Moving in
75 / 100
Ohio average: 82 / 100
Facility culture
83 / 100
Ohio average: 86 / 100
Caregivers
83 / 100
Ohio average: 89 / 100
Spending time
78 / 100
Ohio average: 80 / 100
Meals and dining
75 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility80/100
Ohio average46/100
Did (Do) you know who to speak to about your therapy progress?
This facility77/100
Ohio average85/100
Did (Does) the therapy help you meet your goals?
This facility88/100
Ohio average88/100
Can you decide how to spend your day?
This facility95/100
Ohio average94/100
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel you have enough privacy?
This facility95/100
Ohio average95/100
Do you feel safe here?
This facility95/100
Ohio average98/100
Are your personal items safe here?
This facility95/100
Ohio average92/100
Can you enjoy the outdoors if you want to?
This facility100/100
Ohio average91/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to EDGEWATER PLACE, INC?
This facility53/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility74/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility90/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility56/100
Ohio average78/100
Are you encouraged to speak up about things you don’t like here?
This facility75/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility80/100
Ohio average86/100
Do the people who work here seem happy to work here?
This facility83/100
Ohio average92/100
Would you highly recommend EDGEWATER PLACE, INC to someone who needs this type of care?
This facility83/100
Ohio average89/100
Do the people who work here go above and beyond to give you a good life?
This facility88/100
Ohio average87/100
Are you as involved in decisions about your care as you want to be?
This facility89/100
Ohio average85/100
Overall, are you satisfied with the care you receive here?
This facility90/100
Ohio average94/100
Do the people who work here help you with technology, if needed?
This facility93/100
Ohio average89/100
Are you friends with anyone who lives here?
This facility95/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the same people take care of you most of the time?
This facility56/100
Ohio average84/100
Do the people who care for you explain your care and services to you?
This facility59/100
Ohio average85/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility61/100
Ohio average85/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility75/100
Ohio average90/100
Do the people who work here check on you often enough to see if you need anything?
This facility79/100
Ohio average81/100
Do the people who work here do things the way you want them done?
This facility85/100
Ohio average88/100
Do the people who work here do everything they can to protect you from getting sick?
This facility94/100
Ohio average94/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility95/100
Ohio average95/100
Do the people who work here ever get angry at you?
This facility95/100
Ohio average88/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility40/100
Ohio average63/100
Do you have something to look forward to most days?
This facility60/100
Ohio average77/100
Are you as connected to the community as you want to be?
This facility67/100
Ohio average71/100
Do you have enough opportunities to go on outings and special events?
This facility68/100
Ohio average73/100
Do you feel included in life here?
This facility75/100
Ohio average89/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility85/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility89/100
Ohio average93/100
Do you like the activities here?
This facility94/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility95/100
Ohio average87/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility39/100
Ohio average68/100
Do you get enough fresh food options here?
This facility68/100
Ohio average81/100
Does the menu change often enough?
This facility75/100
Ohio average77/100
Do you like the food here?
This facility80/100
Ohio average81/100
Do you look forward to mealtimes?
This facility89/100
Ohio average80/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
70 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
74 / 100
Ohio average: 80 / 100
Environment
73 / 100
Ohio average: 78 / 100
Moving in
72 / 100
Ohio average: 85 / 100
Facility culture
70 / 100
Ohio average: 78 / 100
Caregivers
73 / 100
Ohio average: 78 / 100
Spending time
68 / 100
Ohio average: 68 / 100
Meals and dining
65 / 100
Ohio average: 67 / 100
How often family visits residents at Heritage Senior Living of Plain City
Profile of respondents of this survey
Daily
5.0
Several times a week
40.0
Once a week
35.0
Two to three times a month
10.0
Once a month
5.0
Few times a year
5.0
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility78/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility73/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility71/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility72/100
Ohio average83/100
Can the resident get outside often enough?:
This facility72/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility74/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility71/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility74/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility71/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility68/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility73/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility67/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility72/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility73/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility57/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility75/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility77/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility74/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility72/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility75/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility70/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility71/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility77/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility69/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility72/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility70/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility70/100
Ohio average63/100
Does the resident like the provided activities?:
This facility72/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility65/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility63/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility72/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility53/100
Ohio average65/100
Is the food good?:
This facility65/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near Heritage Senior Living of Plain City
1.7 miles from city center
Estimated distance in miles from Plain City's city center to Heritage Senior Living of Plain City's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Senior Living of Plain City
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Compare Assisted Living around the area
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| Brookdale Westlake Village | AL IL MC NH SNF | Westlake | 60 | Yes | A+ | 25 | 1 Bed / 2 Bed |
| Elizabeth Scott Community | AL MC NH SNF | Maumee | 60 | No | A+ | 0 | Studio / 1 Bed |
| GreenView Senior Assisted Living | AL MC NH | Uniontown (Massillon Road) | 58 | Yes | A+ | 59 | Studio / 1 Bed |
| Heritage Senior Living of Plain City | AL IL MC RC | Plain City | 56 | Yes | - | 16 | Studio / 1 Bed |
| Brookdale Wickliffe | AL IL MC NH SNF | Wickliffe | 11 | Yes | A+ | 48 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Heritage Senior Living of Plain City
Who is the Director of Nursing at Heritage Senior Living of Plain City?
Danielle Leppard is the Director of Nursing at Heritage Senior Living of Plain City.
Is Heritage Senior Living of Plain City in a walkable area?
Heritage Senior Living of Plain City has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at Heritage Senior Living of Plain City?
Yes, Heritage Senior Living of Plain City allows residents to bring their pets.
What is the best email address for Heritage Senior Living of Plain City?
The team at Heritage Senior Living of Plain City can be reached at NPATEL@SEVASENIORLIVING.COM.
Who is the administrator of Heritage Senior Living of Plain City?
Number of Years in Long Term Care is the administrator of Heritage Senior Living of Plain City.
How many beds does Heritage Senior Living of Plain City have?
Heritage Senior Living of Plain City has 56 beds.
Has Heritage Senior Living of Plain City had any citations?
Heritage Senior Living of Plain City has had 1 reported citation according to records from Ohio Department of Aging (ODA).
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