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Karolwood Gardens Portsmouth
Assisted Living & Memory Care · Portsmouth, VA
Exterior view of a senior living facility entrance Exterior view of Karolwood Gardens Portsmouth facility Front entrance of a senior living facility with flags Exterior view of the facility with garden flowers Entrance of Karolwood Gardens with flag and flowers Cozy common area with comfortable seating Dining area with tables set for residents Bright common area with dining tables and chairs

Karolwood Gardens Portsmouth

Assisted Living & Memory Care · Portsmouth, VA
1 Bon Secours Way, Portsmouth, VA 23703 View map Calculator: See prices in your area
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Overview of Karolwood Gardens Portsmouth

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Ensuring comfort and worry-free living, Karolwood Gardens in Portsmouth ensures a fun-filled and nurturing lifestyle. The elegant home ensures that residents don’t have to worry about living alone by encouraging them to engage with others and enrich their knowledge and expand their vibrant social life. Karolwood Gardens allows its residents cultivate a habit where daily living is done with purpose, vitality, and connection.

Residents immerse in active senior engagement found in enriching activities, healthy and nutritious dining, social gatherings at spacious common areas, quiet time in lounge areas, maintaining a healthy lifestyle through fitness classes, and cozying up with a good book in the library. Surely, resident will discover endless opportunities to build a comfortable lifestyle that suit your interests.

Facility Direct Line (757) 686-9100
Facility Direct Line (757) 686-9100 Rford@karolwoodportsmouth.com
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Capacity and availability

Residents per day
42
Bed community size
75-bed community Rank #228 / 365Bed count — State benchmarkedThis home is ranked 228th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 69 / 100 Rank #72 / 435Walk Score — State benchmarkedThis home is ranked 72nd out of 435 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
56%
Rank #232 / 297Occupancy rate — State benchmarkedThis home is ranked 232nd out of 297 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
42 / 75
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationSpecial Care Unit | Non-Ambulatory | Residential and Assisted Living Care

Ownership & Operating Entity

Karolwood Gardens Portsmouth is administered by Rachel Ford.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Amenities & Lifestyle

Library
Cable Tv
Salon
Café
Pet Friendly

Contact Karolwood Gardens Portsmouth

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 100 deficiencies 11 complaints 24 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total deficiencies (213% above)
• Inspections with deficiencies (111% above)
• Inspection deficiency rate (23% above)
• Total complaints (57% above)
• Complaints per year (57% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 10032 This facility has 213% more total deficiencies than a typical Virginia assisted living residence (100 vs. VA avg 32).↑ 213% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2414 This facility has had 71% more total inspections than the Virginia average (24 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 71% more
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 199 This facility has 111% more inspections with deficiencies than a typical Virginia assisted living residence (19 vs. VA avg 9).↑ 111% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 79%64% This facility has 15 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (79% vs. VA avg 64%).↑ 15% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 117 This facility has 57% more total complaints than a typical Virginia assisted living residence (11 vs. VA avg 7).↑ 57% worse
Complaints per year Info Average complaints per year since 2021. 2.21.4 This facility has 57% more complaints per year than a typical Virginia assisted living residence (2.2 vs. VA avg 1.4).↑ 57% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

Housing options icon
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Housing Options: Suite / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Karolwood Gardens Portsmouth

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Places of interest near Karolwood Gardens Portsmouth

Address 5.8 miles from city center Info Estimated distance in miles from Portsmouth's city center to Karolwood Gardens Portsmouth's address, calculated via Google Maps.

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Compare Assisted Living around Portsmouth

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Commonwealth Senior Living at Churchland House
AL
MC
RC
Portsmouth
80
Facility 80
VA AVG 96
Rank #212 / 365
Yes
15
Facility 15
VA AVG 45
Rank #386 / 435
Private Rooms / Companion SuitesMr. Luke Peterson 87.5% 14
93%
Facility 93%
VA AVG 64.3%
Rank #302 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
38
Facility 38
VA AVG 32
Rank #195 / 271
2.7
Facility 2.7
VA AVG 2.3
Rank #191 / 271
Karolwood Gardens Portsmouth
AL
MC
Portsmouth
75
Facility 75
VA AVG 96
Rank #228 / 365
Yes
69
Facility 69
VA AVG 45
Rank #72 / 435
Suite / 1 BedRachel Ford 56.0% 24
79%
Facility 79%
VA AVG 64.3%
Rank #262 / 330
11
Facility 11
VA AVG 7
Rank #278 / 330
100
Facility 100
VA AVG 32
Rank #256 / 271
4.2
Facility 4.2
VA AVG 2.3
Rank #237 / 271
Mayfair House Senior Living
AL
Portsmouth (Park View)
55
Facility 55
VA AVG 96
Rank #293 / 365
No
84
Facility 84
VA AVG 45
Rank #35 / 435
Private Rooms / Semi-Private RoomsTina Botdorf 47.3% 12
92%
Facility 92%
VA AVG 64.3%
Rank #298 / 330
4
Facility 4
VA AVG 7
Rank #181 / 330
52
Facility 52
VA AVG 32
Rank #220 / 271
4.3
Facility 4.3
VA AVG 2.3
Rank #238 / 271
Emily Green Shores Assisted
AL
Portsmouth (Midtown)
39
Facility 39
VA AVG 96
Rank #323 / 365
No
13
Facility 13
VA AVG 45
Rank #393 / 435
-Ms. Veronica Drewery 53.8% 14
79%
Facility 79%
VA AVG 64.3%
Rank #262 / 330
8
Facility 8
VA AVG 7
Rank #250 / 330
25
Facility 25
VA AVG 32
Rank #151 / 271
1.8
Facility 1.8
VA AVG 2.3
Rank #130 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Karolwood Gardens Portsmouth is located in Portsmouth, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Karolwood Gardens Portsmouth

Is Karolwood Gardens Portsmouth in a walkable area?

Karolwood Gardens Portsmouth has a walk score of 69. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Karolwood Gardens Portsmouth?

Karolwood Gardens Portsmouth's occupancy is 56%.

Are pets allowed at Karolwood Gardens Portsmouth?

Yes, Karolwood Gardens Portsmouth allows residents to bring their pets.

Who is the administrator of Karolwood Gardens Portsmouth?

Rachel Ford is the administrator of Karolwood Gardens Portsmouth.

How many beds does Karolwood Gardens Portsmouth have?

Karolwood Gardens Portsmouth has 75 beds.

Has Karolwood Gardens Portsmouth had any deficiencies?

Karolwood Gardens Portsmouth has had 100 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

Are there photos of Karolwood Gardens Portsmouth?

Yes — there are 8 photos of Karolwood Gardens Portsmouth in the photo gallery on this page.

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