Mill Creek Manor
Assisted Living, Independent Living & Memory Care · Statesville, NC

Mill Creek Manor

Assisted Living, Independent Living & Memory Care · Statesville, NC

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 160 deficiencies 38 inspections 0 penalties 34 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 5 Worse Metrics worse than North Carolina average:
• Total deficiencies (248% above)
• Deficiencies per year (245% above)
• Deficiencies per inspection (91% above)
• Total inspections (81% above)
• Inspections with deficiencies (79% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (1% below)
Latest Inspection September 9, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 16046 This facility has 248% more total deficiencies than a typical North Carolina assisted living residence (160 vs. NC avg 46).↑ 248% worse
Deficiencies per year Info Average deficiencies per year since 2015. 14.54.2 This facility has 245% more deficiencies per year than a typical North Carolina assisted living residence (14.5 vs. NC avg 4.2).↑ 245% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.22.2 This facility has 91% more deficiencies per inspection than a typical North Carolina assisted living residence (4.2 vs. NC avg 2.2).↑ 91% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3821 This facility has 81% more total inspections than a typical North Carolina assisted living residence (38 vs. NC avg 21).↑ 81% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 3419 This facility has 79% more inspections with deficiencies than a typical North Carolina assisted living residence (34 vs. NC avg 19).↑ 79% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 89%90% This facility has 1 percentage point lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 90%).↓ 1% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 9, 2025 complaint investigation found 7 deficiencies including neglect with burns, failure to verify staff qualifications, missing care plans, and failure to report injuries to authorities.
  • May 21, 2025 annual inspection cited 4 deficiencies involving tuberculosis testing, therapeutic diet menus, medication administration errors for all sampled residents, and missing Special Care Unit resident profiles.
  • Repeated physical plant and safety violations persisted from 2017 through 2024, including unsafe outside premises, broken tiles, non-working exhaust fans, fire safety system failures, and lack of required fire safety rehearsals.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
1 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 125th (tied) of 138 homes in North Carolina See full North Carolina ranking

Scores

DHSR Score
0.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

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Address 0.0 miles from city center Info Estimated distance in miles from Statesville's city center to Mill Creek Manor's address, calculated via Google Maps.

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Address

Financial Assistance for
Assisted Living in North Carolina

Mill Creek Manor is located in Statesville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Statesville

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

The Greens at Maple Leaf
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Statesville
94
Facility 94
NC AVG 72
Rank #112 / 390
No
15
Facility 15
NC AVG 33
Rank #414 / 572
85.7%
Facility 85.7%
NC AVG 69.9%
Rank #67 / 246
----
Mill Creek Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Statesville
80
Facility 80
NC AVG 72
Rank #153 / 390
No
81
Facility 81
NC AVG 33
Rank #5 / 572
81.3%
Facility 81.3%
NC AVG 69.9%
Rank #92 / 246
-
0.00/200
Facility 0.00/200
NC AVG 92.2
Rank #306 / 322
38
92.1%
Facility 92.1%
NC AVG 76.2%
Rank #311 / 335
The Gardens of Statesville Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Statesville
67
Facility 67
NC AVG 72
Rank #198 / 390
No
15
Facility 15
NC AVG 33
Rank #414 / 572
-
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 322
22
72.7%
Facility 72.7%
NC AVG 76.2%
Rank #112 / 335
Jurney‘s of Statesville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Statesville (Eastfield Estates)
60
Facility 60
NC AVG 72
Rank #233 / 390
No
39
Facility 39
NC AVG 33
Rank #231 / 572
23.3%
Facility 23.3%
NC AVG 69.9%
Rank #240 / 246
98.50/200
Facility 98.50/200
NC AVG 92.2
Rank #168 / 322
24
75%
Facility 75%
NC AVG 76.2%
Rank #120 / 335
Brookdale East Broad
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Statesville (Broadview)
58
Facility 58
NC AVG 72
Rank #279 / 390
Yes
6
Facility 6
NC AVG 33
Rank #484 / 572
100.0%
Facility 100.0%
NC AVG 69.9%
Rank #1 / 246
106.00/200
Facility 106.00/200
NC AVG 92.2
Rank #4 / 322
22
81.8%
Facility 81.8%
NC AVG 76.2%
Rank #195 / 335

Frequently Asked Questions about Mill Creek Manor

Is Mill Creek Manor in a walkable area?

Mill Creek Manor has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Mill Creek Manor?

According to NC state health department records, Mill Creek Manor's license number is HAL-049-033.

What is the occupancy rate at Mill Creek Manor?

Mill Creek Manor's occupancy is 81%.

What is the overall rating for Mill Creek Manor?

Mill Creek Manor received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Mill Creek Manor have?

Mill Creek Manor has 80 beds.

What is the address of Mill Creek Manor?

Mill Creek Manor is located at 1902 Ora Drive Statesville, NC 28625.

What county is Mill Creek Manor located in?

Mill Creek Manor is in Iredell County.

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