Mill Creek Manor
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average• Total deficiencies (248% above)
• Deficiencies per year (245% above)
• Deficiencies per inspection (91% above)
• Total inspections (81% above)
• Inspections with deficiencies (79% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (1% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 160 | 46 | This facility has 248% more total deficiencies than a typical North Carolina assisted living residence (160 vs. NC avg 46).↑ 248% worse |
|
Deficiencies per year
| 14.5 | 4.2 | This facility has 245% more deficiencies per year than a typical North Carolina assisted living residence (14.5 vs. NC avg 4.2).↑ 245% worse |
|
Deficiencies per inspection
| 4.2 | 2.2 | This facility has 91% more deficiencies per inspection than a typical North Carolina assisted living residence (4.2 vs. NC avg 2.2).↑ 91% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 38 | 21 | This facility has 81% more total inspections than a typical North Carolina assisted living residence (38 vs. NC avg 21).↑ 81% worse |
|
Inspections with deficiencies
| 34 | 19 | This facility has 79% more inspections with deficiencies than a typical North Carolina assisted living residence (34 vs. NC avg 19).↑ 79% worse |
|
Inspection deficiency rate
| 89% | 90% | This facility has 1 percentage point lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 90%).↓ 1% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 9, 2025 complaint investigation found 7 deficiencies including neglect with burns, failure to verify staff qualifications, missing care plans, and failure to report injuries to authorities.
- May 21, 2025 annual inspection cited 4 deficiencies involving tuberculosis testing, therapeutic diet menus, medication administration errors for all sampled residents, and missing Special Care Unit resident profiles.
- Repeated physical plant and safety violations persisted from 2017 through 2024, including unsafe outside premises, broken tiles, non-working exhaust fans, fire safety system failures, and lack of required fire safety rehearsals.
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Estimated distance in miles from Statesville's city center to Mill Creek Manor's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in North Carolina
Mill Creek Manor is located in Statesville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around Statesville
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| The Greens at Maple Leaf |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Statesville | 94
Facility
94
NC AVG
72
Rank
#112 / 390 | No |
15
Facility
15
NC AVG
33
Rank
#414 / 572 |
85.7%
Facility
85.7%
NC AVG
69.9%
Rank
#67 / 246 | - | - | - | - |
| Mill Creek Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Statesville | 80
Facility
80
NC AVG
72
Rank
#153 / 390 | No |
81
Facility
81
NC AVG
33
Rank
#5 / 572 |
81.3%
Facility
81.3%
NC AVG
69.9%
Rank
#92 / 246 | - | 0.00/200
Facility
0.00/200
NC AVG
92.2
Rank
#306 / 322 | 38 | 92.1%
Facility
92.1%
NC AVG
76.2%
Rank
#311 / 335 |
| The Gardens of Statesville Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Statesville | 67
Facility
67
NC AVG
72
Rank
#198 / 390 | No |
15
Facility
15
NC AVG
33
Rank
#414 / 572 | - | 102.50/200
Facility
102.50/200
NC AVG
92.2
Rank
#73 / 322 | 22 | 72.7%
Facility
72.7%
NC AVG
76.2%
Rank
#112 / 335 | |
| Jurney‘s of Statesville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Statesville (Eastfield Estates) | 60
Facility
60
NC AVG
72
Rank
#233 / 390 | No |
39
Facility
39
NC AVG
33
Rank
#231 / 572 |
23.3%
Facility
23.3%
NC AVG
69.9%
Rank
#240 / 246 | 98.50/200
Facility
98.50/200
NC AVG
92.2
Rank
#168 / 322 | 24 | 75%
Facility
75%
NC AVG
76.2%
Rank
#120 / 335 | |
| Brookdale East Broad |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Statesville (Broadview) | 58
Facility
58
NC AVG
72
Rank
#279 / 390 | Yes |
6
Facility
6
NC AVG
33
Rank
#484 / 572 |
100.0%
Facility
100.0%
NC AVG
69.9%
Rank
#1 / 246 | 106.00/200
Facility
106.00/200
NC AVG
92.2
Rank
#4 / 322 | 22 | 81.8%
Facility
81.8%
NC AVG
76.2%
Rank
#195 / 335 |
Frequently Asked Questions about Mill Creek Manor
Is Mill Creek Manor in a walkable area?
Mill Creek Manor has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Mill Creek Manor?
According to NC state health department records, Mill Creek Manor's license number is HAL-049-033.
What is the occupancy rate at Mill Creek Manor?
Mill Creek Manor's occupancy is 81%.
What is the overall rating for Mill Creek Manor?
Mill Creek Manor received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Mill Creek Manor have?
Mill Creek Manor has 80 beds.
What is the address of Mill Creek Manor?
Mill Creek Manor is located at 1902 Ora Drive Statesville, NC 28625.
What county is Mill Creek Manor located in?
Mill Creek Manor is in Iredell County.
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