Inspection Reports for
The Estates at West End
3000 Skipwith Rd, Richmond, VA 23294, United States, VA, 23294
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Inspection Reports Summary
Covers 19 inspections · Jun 2021 – Apr 2026Visit Reason
The page covers 19 inspections of The Estates at West End from June 23, 2021 to April 7, 2026, including routine, complaint, monitoring, and renewal inspections.
Complaint Details
Ten inspections were prompted by complaints alleging issues in staffing, resident care, administration, building and grounds, and additional requirements for adults with serious cognitive impairments. Investigations did not support non-compliance in most cases, but some complaints resulted in violations.
Findings
Across that history VDSS cited 8 violations under 8 distinct standards. 10 inspections were prompted by a complaint.
Violations (8)
22VAC40-73-680-D: Medications not administered per prescriber instructions and standards.
22VAC40-73-1100-A: No written approval before placing resident in safe, secure environment.
22VAC40-73-450-F: Individualized service plan not updated for significant resident condition change.
22VAC40-73-120-B: Staff did not receive required orientation and training within 7 days of hire.
22VAC40-73-260-A: Staff lacked current certification in adult first aid.
22VAC40-73-1180-B: Harmful object accessible to resident in safe, secure environment.
22VAC40-73-590-A: Three well balanced meals not provided to one resident.
22VAC40-73-680-E: Failed to document prescriber orders for one resident.
Report Facts
Violations cited: 8
Distinct standards: 8
Inspections on page: 19
Inspections with violations: 4
Complaint visits: 10
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