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Mountain Memories (Alr/Alz)
Assisted Living, Memory Care & Respite Care · Elkins, WV
Exterior view of Mountain Memories facility with signage Exterior view of a senior care facility entrance with garden Exterior view of a senior care facility entrance with garden Interior view of the common area with decorations Cozy common area with seating and natural light Bright corridor with framed pictures and carpeted floors

Mountain Memories (Alr/Alz)

Assisted Living, Memory Care & Respite Care · Elkins, WV
301 Wilson Lane, Elkins, WV 26241 View map Calculator: See prices in your area
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Overview of Mountain Memories (alr/alz)

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Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.

With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.

Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.

With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.

Facility Direct Line (304) 636-8600
Facility Direct Line (304) 636-8600
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Bed community size
88-bed community Rank #33 / 77Bed count — State benchmarkedThis home is ranked 33rd out of 77 homes in West Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 77 / 100 Rank #3 / 89Walk Score — State benchmarkedThis home is ranked 3rd out of 89 homes in West Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
84%
Rank #37 / 65Occupancy rate — State benchmarkedThis home is ranked 37th out of 65 homes in West Virginia for Occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 65. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the West Virginia average: 89.9%
Occupied beds
74 / 88
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeAssisted Living Residence
StatusActive
IssuanceMay 12, 2026
ExpirationMay 10, 2025 Expired
CountyRandolph
License LevelAnnual
License Number507578
State License TypesWV507578

Ownership & Operating Entity

Mountain Memories (Alr/Alz) is legally operated by Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ), and administered by Christina Mullenax.

Owner NameMountain Memories Assisted Living And Retirement Center LLC (Alr/Alz)

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Fax(304) 636-8673

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Salon
Dining Room
Restaurant
Transportation
Concierge
Housekeeping
Laundry
Specific ProgramsRespite Care Program
Religious Services

Contact Mountain Memories (Alr/Alz)

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Since 2013 · 13 years of data 100 deficiencies 18 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. West Virginia state average
Overall vs. WV average 0 Worse No metrics in this bucket. 3 Better Metrics better than West Virginia average:
• Total deficiencies (60% below)
• Deficiencies per year (60% below)
• Deficiencies per inspection (62% below)
Latest Inspection May 8, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 100249 This facility has 60% fewer total deficiencies than a typical West Virginia assisted living residence (100 vs. WV avg 249).↓ 60% better
Deficiencies per year Info Average deficiencies per year since 2013. 7.719.2 This facility has 60% fewer deficiencies per year than a typical West Virginia assisted living residence (7.7 vs. WV avg 19.2).↓ 60% better
Deficiencies per inspection Info Average deficiencies per inspection. 5.614.6 This facility has 62% fewer deficiencies per inspection than a typical West Virginia assisted living residence (5.6 vs. WV avg 14.6).↓ 62% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1817 This facility has had 6% more total inspections than the West Virginia average (18 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 6% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 13, 2025 found no deficiencies and confirmed correction of all prior deficiencies.
  • The August 13, 2025 annual survey cited seven deficiencies including care plan signatures, psychotropic medication evaluations, scheduled activities, housekeeping, and medication timing.
  • The March 29, 2023 complaint investigation found 12 deficiencies involving staffing shortages, medication errors, infection control lapses, safety issues, and poor housekeeping.
Show Inspection Reports

Places of interest near Mountain Memories (Alr/Alz)

Address 0.0 miles from city center Info Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.

Calculate Travel Distance to Mountain Memories (Alr/Alz)

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Compare Assisted Living around the area

The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.

Mountain Memories (Alr/Alz)
AL
MC
RC
Elkins88 No 77 -
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SNF
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Elmhurst House of Friendship
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Wheeling (Edgwood)48 Yes 57 Studio / 1 Bed / 2 Bed
The Village at Heritage Point
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Edgewood Summit
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IL
MC
NH
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Charleston (Edgewood)42 Yes 10 1 Bed / 2 Bed
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Frequently Asked Questions about Mountain Memories (Alr/Alz)

Who is the owner of Mountain Memories (Alr/Alz)?

Mountain Memories (Alr/Alz) is legally operated by Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ), and administered by Christina Mullenax.

Is Mountain Memories (Alr/Alz) in a walkable area?

Mountain Memories (Alr/Alz) has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Mountain Memories (Alr/Alz)?

According to WV state health department records, Mountain Memories (Alr/Alz)'s license number is 507578.

When does Mountain Memories (Alr/Alz)'s license expire?

According to WV state health department records, Mountain Memories (Alr/Alz)'s license expires on May 10, 2025.

What is the occupancy rate at Mountain Memories (Alr/Alz)?

Mountain Memories (Alr/Alz)'s occupancy is 84%.

Are pets allowed at Mountain Memories (Alr/Alz)?

No, Mountain Memories (Alr/Alz) has a no-pet policy.

Who is the administrator of Mountain Memories (Alr/Alz)?

Christina Mullenax is the administrator of Mountain Memories (Alr/Alz).

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