New Friends Memory And Residential Care of Florence
Assisted Living, Memory Care & Residential Care · Florence, OR

New Friends Memory And Residential Care of Florence

Assisted Living, Memory Care & Residential Care · Florence, OR
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New Friends Memory And Residential Care of Florence accepts Medicaid.

Overview of New Friends Memory and Residential Care of Florence

Offering personal care and memory support, New Friends Memory and Residential Care of Florence is a residential care community in Florence, Oregon, with a 48-bed capacity. The community has been in operation for 25 years, providing 24-hour staffing, medication management, and routine safety monitoring.

Private studio rooms are offered, focusing on residents’ comfort and privacy. Secure outdoor areas are also available, including enclosed courtyards. Moreover, home-style meals are prepared, accommodating dietary requirements and personal preferences. Daily activities, light housekeeping, personal laundry and linen care, and assistance with personal hygiene and grooming are also offered.

Food sanitation and administrative compliance are identified as recurring areas of concern through state inspections. In connection, corrective plans have been implemented to address these findings. However, some concerns still require attention.

Bed community size
48-bed community Rank #237 / 351Bed count — State benchmarkedThis home is ranked 237th out of 351 homes in Oregon. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
25 years in operation Rank #177 / 374Years in operation — State benchmarkedThis home is ranked 177th out of 374 homes in Oregon. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 70 / 100 Rank #159 / 476Walk Score — State benchmarkedThis home is ranked 159th out of 476 homes in Oregon. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Oregon facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeResidential Care Facility
StatusActive
IssuanceJune 28, 2001
CountyLane
License Number50R280

Ownership & Operating Entity

New Friends Memory And Residential Care of Florence is administered by Jessi Caywood.

Owner NameElderberry Square Community, LLC

Payment & Insurance

1 service
Accept Medicaid

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Additional Policies & Features

Pets Allowed
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Private Studio Rooms
Engaging Daily Activities
Light Housekeeping
Personal Laundry And Linen Service
Medication Management Assistance
Regular Safety Checks
Assistance With Personal Care
Enclosed Courtyards For Safe Outdoor Visits
Specific ProgramsHomestyle Meals, Housekeeping

Contact New Friends Memory And Residential Care of Florence

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Since 2022 · 4 years of data 18 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Oregon state average
Overall vs. OR average 1 Worse Metrics worse than Oregon average:
• Deficiencies per inspection (2% above)
2 Better Metrics better than Oregon average:
• Total deficiencies (42% below)
• Deficiencies per year (42% below)
Latest Inspection August 18, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility OR Average vs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 18 31 This facility has 42% fewer total deficiencies than a typical Oregon assisted living residence (18 vs. OR avg 31).↓ 42% better
Deficiencies per year Info Average deficiencies per year since 2022. 4.5 7.8 This facility has 42% fewer deficiencies per year than a typical Oregon assisted living residence (4.5 vs. OR avg 7.8).↓ 42% better
Deficiencies per inspection Info Average deficiencies per inspection. 4.5 4.4 This facility has 2% more deficiencies per inspection than a typical Oregon assisted living residence (4.5 vs. OR avg 4.4).↑ 2% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility OR Average vs. OR Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 4 7 This facility has had 43% fewer total inspections than the Oregon average (4 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 18, 2025 inspection found 2 deficiencies including poor kitchen repair, multiple food safety and storage issues, staff hygiene concerns, and failure to follow mechanical soft diet requirements.
  • January 25, 2024 survey cited 5 deficiencies focused on repeated kitchen sanitation failures, food service administration, and compliance with food safety rules despite some corrections.
  • January 23, 2023 inspection documented 9 deficiencies across abuse reporting, kitchen sanitation, resident monitoring, fire safety, facility maintenance, call system, staff training, and health care compliance.

Places of interest near New Friends Memory And Residential Care of Florence

Address 0.0 miles from city center Info Estimated distance in miles from Florence's city center to New Friends Memory And Residential Care of Florence's address, calculated via Google Maps.

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Address

Compare Assisted Living around the area

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

The Esther at Riverbend Assisted Living
AL
MC
RC
Springfield 115 Yes A 50 Studio / 1 Bed / 2 Bed
Brookdale Medford
AL
Medford 95 Yes - 41 Studio / 1 Bed
Brookdale Rose Valley Scappoose
AL
IL
Scappoose 79 No A+ 46 Studio / 1 Bed
The Oaks at Lebanon
AL
IL
RC
Lebanon 70 No - 58 Studio / 1 Bed / 2 Bed
New Friends Memory And Residential Care of Florence
AL
MC
RESC
Florence 48 No - 70 -

Frequently Asked Questions about New Friends Memory And Residential Care of Florence

Who is the owner of New Friends Memory And Residential Care of Florence?

New Friends Memory And Residential Care of Florence is legally operated by Elderberry Square Community, LLC, and administered by Jessi Caywood.

Is New Friends Memory And Residential Care of Florence in a walkable area?

New Friends Memory And Residential Care of Florence has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of New Friends Memory And Residential Care of Florence?

According to OR state health department records, New Friends Memory And Residential Care of Florence's license number is 50R280.

What is the best email address for New Friends Memory And Residential Care of Florence?

The team at New Friends Memory And Residential Care of Florence can be reached at jessi.caywood.shm@gmail.com.

Who is the administrator of New Friends Memory And Residential Care of Florence?

Jessi Caywood is the administrator of New Friends Memory And Residential Care of Florence.

How many beds does New Friends Memory And Residential Care of Florence have?

New Friends Memory And Residential Care of Florence has 48 beds.

Has New Friends Memory And Residential Care of Florence had any recent deficiencies?

New Friends Memory And Residential Care of Florence has had 18 recently reported deficiencies.

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