New Friends Memory And Residential Care of Florence
Offering personal care and memory support, New Friends Memory and Residential Care of Florence is a residential care community in Florence, Oregon, with a 48-bed capacity. The community has been in operation for 25 years, providing 24-hour staffing, medication management, and routine safety monitoring.
Private studio rooms are offered, focusing on residents’ comfort and privacy. Secure outdoor areas are also available, including enclosed courtyards. Moreover, home-style meals are prepared, accommodating dietary requirements and personal preferences. Daily activities, light housekeeping, personal laundry and linen care, and assistance with personal hygiene and grooming are also offered.
Food sanitation and administrative compliance are identified as recurring areas of concern through state inspections. In connection, corrective plans have been implemented to address these findings. However, some concerns still require attention.
About this community
New Friends Memory And Residential Care of Florence is administered by Jessi Caywood.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Oregon state average
• Deficiencies per inspection (2% above) 2 Better Metrics better than Oregon average:
• Total deficiencies (42% below)
• Deficiencies per year (42% below)
Deficiencies
|
This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
|
18 | 31 | This facility has 42% fewer total deficiencies than a typical Oregon assisted living residence (18 vs. OR avg 31).↓ 42% better |
|
Deficiencies per year
|
4.5 | 7.8 | This facility has 42% fewer deficiencies per year than a typical Oregon assisted living residence (4.5 vs. OR avg 7.8).↓ 42% better |
|
Deficiencies per inspection
|
4.5 | 4.4 | This facility has 2% more deficiencies per inspection than a typical Oregon assisted living residence (4.5 vs. OR avg 4.4).↑ 2% worse |
Inspections
|
This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
|
4 | 7 | This facility has had 43% fewer total inspections than the Oregon average (4 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 18, 2025 inspection found 2 deficiencies including poor kitchen repair, multiple food safety and storage issues, staff hygiene concerns, and failure to follow mechanical soft diet requirements.
- January 25, 2024 survey cited 5 deficiencies focused on repeated kitchen sanitation failures, food service administration, and compliance with food safety rules despite some corrections.
- January 23, 2023 inspection documented 9 deficiencies across abuse reporting, kitchen sanitation, resident monitoring, fire safety, facility maintenance, call system, staff training, and health care compliance.
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The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
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|---|---|---|---|---|---|---|---|
| The Esther at Riverbend Assisted Living |
AL
MC
RC
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Springfield | 115 | Yes | A | 50 | Studio / 1 Bed / 2 Bed |
| Brookdale Medford |
AL
|
Medford | 95 | Yes | - | 41 | Studio / 1 Bed |
| Brookdale Rose Valley Scappoose |
AL
IL
|
Scappoose | 79 | No | A+ | 46 | Studio / 1 Bed |
| The Oaks at Lebanon |
AL
IL
RC
|
Lebanon | 70 | No | - | 58 | Studio / 1 Bed / 2 Bed |
| New Friends Memory And Residential Care of Florence |
AL
MC
RESC
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Florence | 48 | No | - | 70 | - |
Frequently Asked Questions about New Friends Memory And Residential Care of Florence
Who is the owner of New Friends Memory And Residential Care of Florence?
New Friends Memory And Residential Care of Florence is legally operated by Elderberry Square Community, LLC, and administered by Jessi Caywood.
Is New Friends Memory And Residential Care of Florence in a walkable area?
New Friends Memory And Residential Care of Florence has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of New Friends Memory And Residential Care of Florence?
According to OR state health department records, New Friends Memory And Residential Care of Florence's license number is 50R280.
What is the best email address for New Friends Memory And Residential Care of Florence?
The team at New Friends Memory And Residential Care of Florence can be reached at jessi.caywood.shm@gmail.com.
Who is the administrator of New Friends Memory And Residential Care of Florence?
Jessi Caywood is the administrator of New Friends Memory And Residential Care of Florence.
How many beds does New Friends Memory And Residential Care of Florence have?
New Friends Memory And Residential Care of Florence has 48 beds.
Has New Friends Memory And Residential Care of Florence had any recent deficiencies?
New Friends Memory And Residential Care of Florence has had 18 recently reported deficiencies.
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