Inspection Reports for
New Hope White Lake Senior Living Community

450 S Williams Lake Rd, White Lake, MI, 48386

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3 Reports

2023–2025

Inspection Report — May 9, 2025

Complaint Investigation
Date: May 9, 2025

Visit Reason
Investigation of a complaint received on 2025-05-08 about narcotic pain medication administration and skin breakdown.

Complaint Details
Narcotic pain medications are not being given: established. Residents have skin breakdown from not being changed: not established. Additional findings: not established.
Findings
One rule violation was established related to documentation errors in medication administration records. The allegation regarding skin breakdown was not substantiated.

Deficiencies (1)
R 325.1932 Resident’s medications: staff made several documentation errors when recording medication administrations, including inconsistent controlled substance count logs and medication administration records.
Report Facts
Corrective action plan due: 15

Inspection Report — Oct 3, 2023

Complaint Investigation
Date: Oct 3, 2023

Visit Reason
Investigation of a complaint received on 2023-09-08 about HIPPA violations, resident care, medication administration, staffing, and building maintenance.

Complaint Details
HIPPA violation: established. Resident A lacked care and had bruises: not established. Medications not administered per physician's order: established. Memory care staff alone: not established. Building lacked maintenance: not established.
Findings
Three rule violations were established related to HIPPA compliance, medication administration, and resident care. Other allegations regarding staffing and building maintenance were not substantiated.

Deficiencies (3)
MCL 333.20201 Policy describing rights and responsibilities of patients or residents; adoption; posting and distribution; contents; additional requirements; discharging, harassing, retaliating, or discriminating against patient exercising protected right; exercise of rights by patient's representative; informing patient or resident of policy; designation of person to exercise rights and responsibilities; additional patients' rights; definitions: the facility's copy room door was left open with residents' medical record binders accessible, violating confidentiality requirements.
R 325.1932 Resident medications: medications were not always administered per the physician's orders, including failure to initial medication logs and duplicate as needed medication orders lacking clarity.
R 325.1931 Employees; general provisions: a home shall treat a resident with dignity and his or her personal needs, including protection and safety, shall be attended to consistent with the resident's service plan; insufficient evidence to support that Resident A lacked care despite bruising and behaviors.
Report Facts
Corrective action plan due: 15

Inspection Report — Jan 26, 2023

Original Licensing
Date: Jan 26, 2023

Visit Reason
Original license application for a home for the aged with programs for aged and Alzheimer's disease or related condition care.

Findings
The study determined substantial compliance with applicable licensing statutes and administrative rules.

Report Facts
License length: 6

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