New Horizons at Marlborough
Assisted Living, Independent Living & Memory Care · Marlborough, MA
New Horizons at Marlborough
Assisted Living, Independent Living & Memory Care · Marlborough, MA
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New Horizons at Marlborough accepts Medicare.
Overview of New Horizons at Marlborough
New Horizons at Marlborough is a 120-bed senior living community located at 400 Hemenway Street in Marlborough, Massachusetts. Serving older adults in Middlesex County, the facility operates as a nonprofit community providing independent living, assisted living, and memory care for residents aged 62 and older. The community accepts Medicare and carries a geriatric psychiatry designation.
The facility provides 24-hour staffing and maintains a doctor on staff. The campus includes an on-site pharmacy and a fitness center. Resident suites are equipped with emergency call systems, and the property features an emergency power system. Clinical offerings are designed to support residents with behavioral or psychiatric care needs.
The Massachusetts Executive Office of Elder Affairs and the Department of Public Health oversee the regulation of this facility. No specific inspection history is reported in the current source data, and the community maintains a citations-per-inspection rate of zero. Records show that no civil money penalties or payment denials have been imposed by CMS within the past three years.
Confirmed amenities include daily breakfast and dinner, an on-site health club, a library, and outdoor picnic areas. Monthly fees include utilities, housekeeping, and linen services. Three daily meals are provided in community dining rooms. Religious services, including Catholic Mass and Protestant services, are held on-site. Specific details regarding staffing ratios and monthly pricing are not reported in the available source data.
Families seeking nonprofit assisted living or memory care with on-site psychiatric and medical support may find this setting suitable. Families evaluating New Horizons at Marlborough should confirm Medicaid acceptance, current occupancy, and the full regulatory history directly with the Massachusetts Executive Office of Elder Affairs before making a placement decision.
120-bed community Rank #63 / 276Bed count — State benchmarkedThis home is ranked 63rd out of 276 homes in Massachusetts for Bed Count. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
31 years in operation Rank #24 / 180Years in operation — State benchmarkedThis home is ranked 24th out of 180 homes in Massachusetts for Years In Operation. Shows how long this facility has been in operation compared to other Massachusetts facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 19 / 100 Rank #425 / 498Walk Score — State benchmarkedThis home is ranked 425th out of 498 homes in Massachusetts for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Best of Assisted Living in Marlborough multiple times.
Low Income Rooms
Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
No
Total beds
120 units
Emergency SystemsYes
Safety FeaturesEmergency call systems in suites.
Staffing
Key information about the people who lead and staff this community.
ContactMr. William S Cummings, Manager (per BBB, record updated Jul 2026)
Accept Medicare
Rehabilitation Services
Respite Care
Doctor on Staff
Nursing Services
24-Hour Staffing
Fax(508) 460-7682
Minimum Age62
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Daily Breakfast Buffet
Daily Dinner
Weekly Housekeeping
On-Site Health Club
Library
Emergency Power System
Outdoor Picnic Areas
Ample Free Parking
ActivitiesVarious activities including movie nights, trivia, and social events
Specific ProgramsGeri-psych facility, On-site pharmacy, Fitness center, Religious services
Religious ServicesRegular Catholic Mass and weekly Protestant services
What does this home offer?
Pets Allowed
Places of interest near New Horizons at Marlborough
2.3 miles from city center
Estimated distance in miles from Marlborough's city center to New Horizons at Marlborough's address, calculated via Google Maps.
Calculate Travel Distance to New Horizons at Marlborough
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Compare Assisted Living around Marlborough
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| New Horizons at Marlborough | AL IL MC | Marlborough | 120
Facility
120
MA AVG
94
Rank
#63 / 276 | No | - |
19
Facility
19
MA AVG
53
Rank
#425 / 498 | - | 31
Facility
31
MA AVG
24
Rank
#24 / 180 | A+ | No | - |
| The Branches of Marlboro | AL MC RC | Marlborough (Bolton Street) | 58
Facility
58
MA AVG
94
Rank
#216 / 276 | Yes | 14 |
24
Facility
24
MA AVG
53
Rank
#386 / 498 | Studio / Suite / 1 Bed | 29
Facility
29
MA AVG
24
Rank
#37 / 180 | C- | No | No |
Financial Assistance for
Assisted Living in Massachusetts
New Horizons at Marlborough is located in Marlborough, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about New Horizons at Marlborough
Is New Horizons at Marlborough in a walkable area?
New Horizons at Marlborough has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at New Horizons at Marlborough?
Yes, New Horizons at Marlborough allows residents to bring their pets.
How many beds does New Horizons at Marlborough have?
New Horizons at Marlborough has 120 beds.
Are there photos of New Horizons at Marlborough?
Yes — there are 13 photos of New Horizons at Marlborough in the photo gallery on this page.
What is the address of New Horizons at Marlborough?
New Horizons at Marlborough is located at 400 Hemenway St, Marlborough, Ma 01752, Marlborough, MA 01752.
What is the phone number of New Horizons at Marlborough?
(508) 460-5200 will put you in contact with the team at New Horizons at Marlborough.
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