Nurse’s Helping Hands, Inc.
Nurse’s Helping Hands is a 50-bed, family-owned assisted living and memory care home. The facility focuses on providing daily support and specialized dementia care programming structured around the needs of residents experiencing cognitive decline.
Government oversight records covering a 12-year timeline document 32 total deficiencies across 25 separate evaluations, an annual average of 1.2 citations that performs 74% better than the Florida state baseline. Out of those 25 visits, 17 came back entirely clear, meaning the home has maintained a high zero citations-per-inspection rate across the majority of its reviews. The facility experienced an isolated operational hurdle in February 2022 when a complaint visit flagged a peak cluster of eight deficiencies involving resident supervision, medication help, and staffing rules.
Management quickly corrected those issues, securing five consecutive clear inspections through early 2024. While a mid-2023 complaint evaluation noted a brief slip with three infractions regarding elopement standards and training, the most recent April 2025 routine inspection returned to a completely clean record. The state has never issued fines or severe enforcement penalties against the provider.
Prospective residents and their representatives can view this long-term history as a sign of resilient compliance and steady management. Because the data shows that occasional spikes in staffing or medication documentation are quickly self-corrected by the team, the overall records indicate a well-monitored environment. It is a good practice to arrange an afternoon tour of the property so you can talk with the family owners directly about their current safety protocols and observe how the staff interacts with the residents.
About this community
Nurse’s Helping Hands, Inc. is legally operated by Nurses Helping Hands, Inc., and administered by Pamela Penuela.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg
-
5vs 5 avg— At FL avg
-
$7kvs $11.6k↓ 40% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2012 vs. Florida state average
• Total citations (at FL avg)
• Citations per inspection (at FL avg) 2 Better Metrics better than Florida average:
• Inspections with citations (56% below)
• Inspection citation rate (56% below)
Citations
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
|
33 | 33 | This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg Rank #504 / 907 Total citations — State benchmarked This home is ranked 504th out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
|
1.3 | 1.3 | This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #545 / 907 Citations per inspection — State benchmarked This home is ranked 545th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
|
This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
|
26 | 26 | This facility has total inspections in line with the Florida average (26 vs. FL avg 26).— At avg |
|
Inspections with citations
|
7 | 16 | This facility has 56% fewer inspections with citations than a typical Florida assisted living residence (7 vs. FL avg 16).↓ 56% better |
|
Inspection citation rate
|
27% | 62% | This facility has 35 percentage points lower inspection citation rate than a typical Florida assisted living residence (27% vs. FL avg 62%).↓ 35% better Rank #117 / 907 Inspection citation rate — State benchmarked This home is ranked 117th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 9, 2025 standard inspection found no deficiencies and no complaints.
- February 9, 2022 complaint inspection cited eight Class 3 deficiencies including resident care, medication assistance, staffing, training, records, background screening, and emergency management.
- June 5, 2023 complaint inspection found three deficiencies related to admissions, resident care, and staff training.
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Music Programs
- Shopping
- Social Events & Outings
Places of interest near Nurse’s Helping Hands, Inc.
0.0 miles from city center
Estimated distance in miles from Pinellas Park's city center to Nurse’s Helping Hands, Inc.'s address, calculated via Google Maps.
Calculate Travel Distance to Nurse’s Helping Hands, Inc.
Add your location
Compare Assisted Living around the area
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Palace Royale at Kendall |
AL
HC
IL
MC
NH
SNF
|
Miami |
510
Facility
510
FL AVG
88
Rank
#1 / 1058
| Yes |
51
Facility
51
FL AVG
40
Rank
#503 / 1487
| Kendall Healthcare Properties |
94
Facility
94
FL AVG
83
Rank
#162 / 876
| 28 |
35.7%
Facility
35.7%
FL AVG
61.5%
Rank
#172 / 907
|
25
Facility
25
FL AVG
33
Rank
#391 / 907
|
0.9
Facility
0.9
FL AVG
1.3
Rank
#55 / 907
| For-Profit | - | Ricardo A Martinez | Studio / 1 bed |
| Oak Hammock at the University of Florida |
AL
MC
NH
SNF
|
Gainesville |
80
Facility
80
FL AVG
88
Rank
#570 / 1058
| Yes |
6
Facility
6
FL AVG
40
Rank
#1344 / 1487
| Oak Hammock At The University Of Florida, Inc |
92
Facility
92
FL AVG
83
Rank
#237 / 876
| 18 |
44.4%
Facility
44.4%
FL AVG
61.5%
Rank
#274 / 907
|
16
Facility
16
FL AVG
33
Rank
#223 / 907
|
0.9
Facility
0.9
FL AVG
1.3
Rank
#55 / 907
| Not-For-Profit | $1,750 | Brittany Matus-Ray | Studio / 1 Bed / 2 Bed / 3 Bed |
| Vi at Lakeside Village |
AL
IL
MC
NH
RC
SNF
|
Lantana |
60
Facility
60
FL AVG
88
Rank
#681 / 1058
| Yes |
12
Facility
12
FL AVG
40
Rank
#1225 / 1487
| Meridian Park Village Limited Partnership |
90
Facility
90
FL AVG
83
Rank
#314 / 876
| 15 |
53.3%
Facility
53.3%
FL AVG
61.5%
Rank
#395 / 907
|
11
Facility
11
FL AVG
33
Rank
#142 / 907
|
0.7
Facility
0.7
FL AVG
1.3
Rank
#9 / 907
| For-Profit | $6,025 | Hauremarie Anne Simeus | 1 Bed / 2 Bed / 3 Bed |
| Nurse’s Helping Hands, Inc. |
AL
ADC
HOS
RC
|
Pinellas Park |
50
Facility
50
FL AVG
88
Rank
#753 / 1058
| No |
85
Facility
85
FL AVG
40
Rank
#67 / 1487
| Nurses Helping Hands, Inc |
83
Facility
83
FL AVG
83
Rank
#496 / 876
| 26 |
26.9%
Facility
26.9%
FL AVG
61.5%
Rank
#117 / 907
|
33
Facility
33
FL AVG
33
Rank
#504 / 907
|
1.3
Facility
1.3
FL AVG
1.3
Rank
#545 / 907
| For-Profit | $7,000 | Pamela Penuela | - |
| Vi at Aventura |
AL
IL
MC
NH
SNF
|
Aventura |
26
Facility
26
FL AVG
88
Rank
#855 / 1058
| No |
69
Facility
69
FL AVG
40
Rank
#223 / 1487
| Cc Aventura LLC |
92
Facility
92
FL AVG
83
Rank
#237 / 876
| 17 |
58.8%
Facility
58.8%
FL AVG
61.5%
Rank
#497 / 907
|
19
Facility
19
FL AVG
33
Rank
#280 / 907
|
1.1
Facility
1.1
FL AVG
1.3
Rank
#320 / 907
| For-Profit | $500 | Martine Cesaire-Francois | 1 Bed / 2 Bed |
Frequently Asked Questions about Nurse’s Helping Hands, Inc.
What languages are spoken at Nurse’s Helping Hands, Inc.?
The team at Nurse’s Helping Hands, Inc. speaks Spanish.
Who is the owner of Nurse’s Helping Hands, Inc.?
Nurse’s Helping Hands, Inc. is legally operated by Nurses Helping Hands, Inc., and administered by Pamela Penuela.
Is Nurse’s Helping Hands, Inc. in a walkable area?
Nurse’s Helping Hands, Inc. has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Nurse’s Helping Hands, Inc.?
According to FL state health department records, Nurse’s Helping Hands, Inc.'s license number is 8372.
When does Nurse’s Helping Hands, Inc.'s license expire?
According to FL state health department records, Nurse’s Helping Hands, Inc.'s license expires on April 24, 2027.
Are pets allowed at Nurse’s Helping Hands, Inc.?
No, Nurse’s Helping Hands, Inc. has a no-pet policy.
What payment types does Nurse’s Helping Hands, Inc. accept?
Nurse’s Helping Hands, Inc. accepts Medicaid and VA.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance