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Oakmont at Gordon Park
Assisted Living & Memory Care · Bristol, VA
Entrance of Oakmont at Gordon Park with sun flare Interior view of a dining room with neatly set tables Exterior view of the Oakmont at Gordon Park facility Outdoor courtyard with seating and greenery Exterior view of Oakmont at Gordon Park with a fountain Exterior sign of Oakmont at Gordon Park Outdoor pool area with building in the background Entrance of Oakmont at Gordon Park with gardens and buildings Interior view of a dining room with neatly set tables Interior common area with comfortable seating and stone fireplace Outdoor seating area with umbrellas and landscaping Bright dining room with tables and chairs Bright and spacious common area with chairs and tables Outdoor courtyard with seating and landscaping Bright dining area with wooden tables and chairs Outdoor dining area with tables and plants Interior view of a cozy living room Cozy common area with bookshelves and seating A beautiful outdoor courtyard with walking paths and seating Cozy resident room with armchairs and bed Beautiful outdoor space with seating and gardens Aerial view of landscaped outdoor space with seating Interior view of an activity room with seating Bright private resident room with chairs and bed Modern kitchen in an assisted living facility Bright common area with comfortable seating and fireplace Interior room with seating and bookshelves Comfortable living room with natural light and decor Interior view of a hair salon in the facility Bright interior living space with furniture and decor Bright private resident room with kitchenette Interior view of a common area with seating Interior activity room with tables and chairs Cozy interior of a resident's room with comfortable furniture Interior view of a fitness area with exercise equipment Hair salon area with seating and hair dryers Well-equipped fitness area with exercise machines Cozy resident room with a chair and a lamp Stylish private resident room with bedding and natural light Bright bathroom with accessible features and teal accents Architectural floor plan for Walnut room type Well-equipped bathroom in a senior living facility Floor plan of the Beech room type at Oakmont Floor plan layout for Sycamore room type Architectural floor plan of a resident room Bright common area with residents engaged in activities

Oakmont at Gordon Park

Assisted Living & Memory Care · Bristol, VA
401 Gordon Ave, Bristol, VA 24201 View map Calculator: See prices in your area
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Overview of Oakmont at Gordon Park

Oakmont at Gordon Park is a large-scale assisted living and memory care community managed by Hillary Akers in Bristol, Virginia, providing a warm, structured environment designed to offer personalized support for older adults with various care needs. This 167-bed community is currently operating at approximately 53% occupancy, which is significantly lower than the Virginia average of 85.7%, reflecting open availability.

The community has completed 14 inspections, which identified a total of 34 deficiencies. Additionally, a monitoring inspection on March 26, 2025, identified 7 deficiencies related to medication administration, the storage of hazardous materials, healthcare recordkeeping, building upkeep, and emergency protocols. Additionally, a complaint from November 2024 regarding staff records and resident supervision was substantiated. Although no fines or formal licensing sanctions are on record, the recent findings suggest that interested families should ask for updates on corrective measures implemented after the March 2025 inspection.

Extensive amenities and services are offered, including three daily meals served in a country-style kitchen, along with healthy snacks and scheduled local transportation. The programming also includes supervised daily activities, wellness exercises, and 24-hour staffing with licensed nurses and CNAs. While every private suite includes all utilities, cable television, weekly laundry, and general maintenance, a secured courtyard patio and specialized programs are also available for both assisted living and memory care.

With its immediate openings and solid service base, Oakmont at Gordon Park represents an ideal option for older adults seeking memory care or assisted living in the Bristol area. However, it is recommended that families review the latest compliance documents and discuss with the management about the improvements made following their 2025 regulatory review.

Facility Direct Line (276) 644-4800
Facility Direct Line (276) 644-4800
Bed community size
167-bed community Rank #30 / 371Bed count — State benchmarkedThis home is ranked 30th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 25 / 100 Rank #337 / 449Walk Score — State benchmarkedThis home is ranked 337th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
53%
Rank #256 / 314Occupancy rate — State benchmarkedThis home is ranked 256th out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
89 / 167
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMay 4, 2026 Expired

Ownership & Operating Entity

Oakmont at Gordon Park is administered by Ms. Hillary Akers.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Three Meals Daily
Scheduled Local Transportation
Supervised Daily Activities
Exercise And Wellness Programs
Private Suites
Weekly Clothes Laundering
General Apartment Maintenance
Cable Television
Secured Courtyard Patio

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 34 deficiencies 4 complaints 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 3 Worse Metrics worse than Virginia average:
• Total deficiencies (6% above)
• Deficiencies per year (8% above)
• Deficiencies per inspection (4% above) 1 At Avg Metrics at Virginia average:
• Total inspections (at VA avg) 4 Better Metrics better than Virginia average:
• Inspections with violations (33% below)
• Inspection violation rate (33% below)
• Total complaints (43% below)
• Complaints per year (42% below)
Latest Inspection March 26, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3432 This facility has 6% more total deficiencies than a typical Virginia assisted living residence (34 vs. VA avg 32).↑ 6% worse
Deficiencies per year Info Average deficiencies per year since 2020. 5.75.3 This facility has 8% more deficiencies per year than a typical Virginia assisted living residence (5.7 vs. VA avg 5.3).↑ 8% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.42.3 This facility has 4% more deficiencies per inspection than a typical Virginia assisted living residence (2.4 vs. VA avg 2.3).↑ 4% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1414 This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 69 This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 43%64% This facility has 21 percentage points lower inspection violation rate than a typical Virginia assisted living residence (43% vs. VA avg 64%).↓ 21% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 47 This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better
Complaints per year Info Average complaints per year since 2020. 0.71.2 This facility has 42% fewer complaints per year than a typical Virginia assisted living residence (0.7 vs. VA avg 1.2).↓ 42% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • March 26, 2025 inspection found 7 deficiencies including unsecured medications, incomplete healthcare oversight documentation, oxygen therapy order errors, and building maintenance issues.
  • November 18, 2024 complaint investigation substantiated failures in resident supervision and timely criminal history record reports for staff, resulting in 2 deficiencies.
  • February 26, 2025 complaint investigation found no deficiencies and did not substantiate allegations related to resident care and related services.
Show Inspection Reports

Places of interest near Oakmont at Gordon Park

Address 0.0 miles from city center Info Estimated distance in miles from Bristol's city center to Oakmont at Gordon Park's address, calculated via Google Maps.

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The information below is reported by the Virginia Department of Social Services and Department of Health.

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Frequently Asked Questions about Oakmont at Gordon Park

Is Oakmont at Gordon Park in a walkable area?

Oakmont at Gordon Park has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Oakmont at Gordon Park's license expire?

According to VA state health department records, Oakmont at Gordon Park's license expires on May 4, 2026.

What is the occupancy rate at Oakmont at Gordon Park?

Oakmont at Gordon Park's occupancy is 53%.

Who is the administrator of Oakmont at Gordon Park?

MS.. Hillary Akers is the administrator of Oakmont at Gordon Park.

How many beds does Oakmont at Gordon Park have?

Oakmont at Gordon Park has 167 beds.

Has Oakmont at Gordon Park had any recent deficiencies?

Oakmont at Gordon Park has had 14 recently reported deficiencies.

Are there photos of Oakmont at Gordon Park?

Yes — there are 45 photos of Oakmont at Gordon Park in the photo gallery on this page.

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