Orchard Grove – Assisted Living by Heritage Ministries
Orchard Grove – Assisted Living by Heritage Ministries
Orchard Grove – Assisted Living by Heritage Ministries is a not-for-profit human services ministry dedicated to serving seniors. Their mission is to provide quality care and support to seniors at every stage of life. Located in the heart of Jamestown, New York, Orchard Grove offers a unique assisted living experience for their residents. As the first model in Chautauqua County, Orchard Grove empowers seniors to age in place, bridging the gap between traditional assisted living and skilled nursing care.
Here, senior residents enjoy private suites surrounding a living room, dining room, kitchen, and outdoor patio. This thoughtful design allows residents to maintain independence while fostering a sense of community. Orchard Grove has central common areas that facilitate family-style meals, meaningful conversations, and small group activities. With a robust activity calendar, on-site salon services, and all-inclusive care, Orchard Grove prioritizes residents’ well-being and comfort. Conveniently located near shopping centers and medical appointments, this community ensures senior residents can access essential services easily.
36-bed community Rank #717 / 742Bed count — State benchmarkedThis home is ranked 717th out of 742 homes in New York for Bed Count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 9 / 100 Rank #1086 / 1169Walk Score — State benchmarkedThis home is ranked 1086th out of 1169 homes in New York for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAdult Home
CountyChautauqua
Orchard Grove – Assisted Living by Heritage Ministries is legally operated by The Gerry Homes.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Country-Like Setting
Dietary Services
Wifi Included
Laundry Service
Friendly
Helpful Staff
Robust Activities Calendar
Homelike Atmosphere
Chaplain Services
Housekeeping Available
Close To Conveniences
Resident-Led Interest Groups
Transportation Services Available
Walking And Nature Trails Around Pond
Community Gathering Spaces
Maintenance-Free Living
Activities
Specific ProgramsTherapy and Rehabilitation, Medical Transportation, Resources for Families
Religious ServicesChaplain services available
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2024 · 2 years of data
0 enforcement actions
5 violations
3 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
10 points above the New York average for assisted living residences (83/100)
Rank #96 / 591 in New York Inspection Score — State benchmarked This home is ranked 96th out of 591 homes in New York for Inspection Score. Shows this facility's inspection score compared to the New York average among 591 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Violations per inspection (6% above)
• Inspection violation rate (52% above) 4 Better Metrics better than New York average:
• Total violations (66% below)
• Violations per year (66% below)
• Inspections with violations (50% below)
• Complaint visits (67% below)
• Violations per inspection (6% above)
• Inspection violation rate (52% above) 4 Better Metrics better than New York average:
• Total violations (66% below)
• Violations per year (66% below)
• Inspections with violations (50% below)
• Complaint visits (67% below)
Latest Inspection
March 11, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has had 67% fewer total inspections than the New York average (3 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 67% | 44% | This facility has 23 percentage points higher inspection violation rate than a typical New York assisted living residence (67% vs. NY avg 44%).↑ 23% worse Rank #235 / 321 Inspection violation rate — State benchmarked This home is ranked 235th out of 321 homes in New York for % of Inspections With Violations. Shows this facility's % of inspections with violations compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has 67% fewer complaint visits than a typical New York assisted living residence (2 vs. NY avg 6).↓ 67% better Rank #98 / 321 Complaint visits — State benchmarked This home is ranked 98th out of 321 homes in New York for Complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 14.5 | This facility has 66% fewer total violations than a typical New York assisted living residence (5 vs. NY avg 14.5).↓ 66% better Rank #188 / 321 Total violations — State benchmarked This home is ranked 188th out of 321 homes in New York for Violations. Shows this facility's violations compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per year
Average violations per year since 2024.
| 2.5 | 7.3 | This facility has 66% fewer violations per year than a typical New York assisted living residence (2.5 vs. NY avg 7.3).↓ 66% better |
|
Violations per inspection
Average violations per inspection.
| 1.7 | 1.6 | This facility has 6% more violations per inspection than a typical New York assisted living residence (1.7 vs. NY avg 1.6).↑ 6% worse Rank #258 / 321 Violations per inspection — State benchmarked This home is ranked 258th out of 321 homes in New York for Violations per inspection. Shows this facility's violations per inspection compared to the New York average among 321 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 5 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 5 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Admission Standards
NY avg: 0.5
1
Records and Reports
NY avg: 2.0
1
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- March 11, 2025 complaint investigation found one violation of admission standards with an approved plan of correction.
- December 18, 2024 complaint investigation found no violations and required no plan of correction.
- March 28, 2024 renewal inspection found four deficiencies in admission standards, resident services, records and reports, and retention standards with an approved plan of correction.
What does this home offer?
Pets Allowed
Housing Options: Suite
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Orchard Grove – Assisted Living by Heritage Ministries
Places of interest near Orchard Grove – Assisted Living by Heritage Ministries
3.0 miles from city center
Estimated distance in miles from Jamestown's city center to Orchard Grove – Assisted Living by Heritage Ministries's address, calculated via Google Maps.
Calculate Travel Distance to Orchard Grove – Assisted Living by Heritage Ministries
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The information below is reported by the New York State Department of Health.
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#96 / 591 | 3 | 66.7%
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66.7%
NY AVG
44.4%
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#235 / 321 | 3
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3
NY AVG
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#130 / 321 | 3
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1.0
NY AVG
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| Memory Garden | AL ADC IL MC RC | Jamestown (Fairmount Avenue) | 56
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56
NY AVG
160
Rank
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#283 / 321 | 6
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6
NY AVG
6
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17
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14.5
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#266 / 321 | 2.1
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2.1
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1.6
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#283 / 321 | - |
| Orchard Grove – Assisted Living by Heritage Ministries | AL | Jamestown (Village Of Lakewood) | 36
Facility
36
NY AVG
160
Rank
#717 / 742 | Yes |
9
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9
NY AVG
63
Rank
#1086 / 1169 | The Gerry Homes | 93
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93
NY AVG
83
Rank
#96 / 591 | 3 | 66.7%
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66.7%
NY AVG
44.4%
Rank
#235 / 321 | 2
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2
NY AVG
6
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#98 / 321 | 5
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5
NY AVG
14.5
Rank
#188 / 321 | 1.7
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1.7
NY AVG
1.6
Rank
#258 / 321 | Suite |
| Comfort Today | AL ADC IL MC RC | Jamestown | - | Yes |
45
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45
NY AVG
63
Rank
#822 / 1169 | - | - | - | - | - | - | - | - |
Financial Assistance for
Assisted Living in New York
Orchard Grove – Assisted Living by Heritage Ministries is located in Jamestown, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Orchard Grove – Assisted Living by Heritage Ministries
What neighborhood is Orchard Grove – Assisted Living by Heritage Ministries in?
Orchard Grove – Assisted Living by Heritage Ministries is in the Village of Lakewood neighborhood of Jamestown.
Who is the owner of Orchard Grove – Assisted Living by Heritage Ministries?
Orchard Grove – Assisted Living by Heritage Ministries is legally operated by The Gerry Homes.
Is Orchard Grove – Assisted Living by Heritage Ministries in a walkable area?
Orchard Grove – Assisted Living by Heritage Ministries has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
Does Orchard Grove – Assisted Living by Heritage Ministries have different floorplan options?
Yes — see the floorplan options available at Orchard Grove – Assisted Living by Heritage Ministries on this page.
Are pets allowed at Orchard Grove – Assisted Living by Heritage Ministries?
Yes, Orchard Grove – Assisted Living by Heritage Ministries allows residents to bring their pets.
How many beds does Orchard Grove – Assisted Living by Heritage Ministries have?
Orchard Grove – Assisted Living by Heritage Ministries has 36 beds.
Are there photos of Orchard Grove – Assisted Living by Heritage Ministries?
Yes — there are 11 photos of Orchard Grove – Assisted Living by Heritage Ministries in the photo gallery on this page.
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