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Orchard Grove – Assisted Living by Heritage Ministries
Orchard Grove – Assisted Living by Heritage Ministries
Orchard Grove – Assisted Living by Heritage Ministries is a not-for-profit human services ministry dedicated to serving seniors. Their mission is to provide quality care and support to seniors at every stage of life. Located in the heart of Jamestown, New York, Orchard Grove offers a unique assisted living experience for their residents. As the first model in Chautauqua County, Orchard Grove empowers seniors to age in place, bridging the gap between traditional assisted living and skilled nursing care.
Here, senior residents enjoy private suites surrounding a living room, dining room, kitchen, and outdoor patio. This thoughtful design allows residents to maintain independence while fostering a sense of community. Orchard Grove has central common areas that facilitate family-style meals, meaningful conversations, and small group activities. With a robust activity calendar, on-site salon services, and all-inclusive care, Orchard Grove prioritizes residents’ well-being and comfort. Conveniently located near shopping centers and medical appointments, this community ensures senior residents can access essential services easily.
36-bed community Rank #711 / 736Bed count — State benchmarkedThis home is ranked 711th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 9 / 100 Rank #1088 / 1150Walk Score — State benchmarkedThis home is ranked 1088th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAdult Home
CountyChautauqua
Orchard Grove – Assisted Living by Heritage Ministries is legally operated by The Gerry Homes.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Wi-Fi
Laundry
Activities
Housekeeping
Transportation
Pond
Homelike Atmosphere
Resident-Led Interest Groups
Community Gathering Spaces
Activities
Specific ProgramsTherapy and Rehabilitation, Medical Transportation, Resources for Families
Religious ServicesChaplain services available
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
14 points above the New York average for assisted living residences (83/100)
Rank #73 / 616 in New York Inspection Score — State benchmarked This home is ranked 73rd out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 97 out of 100. Letter grade A+. 14 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection violation rate (14% above) 5 Better Metrics better than New York average:
• Total violations (76% below)
• Violations per inspection (43% below)
• Inspections with violations (50% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Inspection violation rate (14% above) 5 Better Metrics better than New York average:
• Total violations (76% below)
• Violations per inspection (43% below)
• Inspections with violations (50% below)
• Total complaints (97% below)
• Complaints per year (97% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 44% | This facility has 6 percentage points higher inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse Rank #158 / 316 Inspection violation rate — State benchmarked This home is ranked 158th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has had 67% fewer complaint visits than the New York average (2 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer Rank #138 / 316 Complaint visits — State benchmarked This home is ranked 138th out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 21 | This facility has 76% fewer total violations than a typical New York assisted living residence (5 vs. NY avg 21).↓ 76% better Rank #121 / 316 Total violations — State benchmarked This home is ranked 121st out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 1.3 | 2.3 | This facility has 43% fewer violations per inspection than a typical New York assisted living residence (1.3 vs. NY avg 2.3).↓ 43% better Rank #174 / 316 Violations per inspection — State benchmarked This home is ranked 174th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 5 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 5 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Admission Standards
NY avg: 0.5
1
Records and Reports
NY avg: 2.0
1
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2025.
| 2 | 79 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
What does this home offer?
Pets Allowed
Housing Options: Suite
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Orchard Grove – Assisted Living by Heritage Ministries
Places of interest near Orchard Grove – Assisted Living by Heritage Ministries
3.0 miles from city center
Estimated distance in miles from Jamestown's city center to Orchard Grove – Assisted Living by Heritage Ministries's address, calculated via Google Maps.
Calculate Travel Distance to Orchard Grove – Assisted Living by Heritage Ministries
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Compare Assisted Living around Jamestown
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cottages on the Pond | AL ADC IL MC RC | Jamestown | 158
Facility
158
NY AVG
160
Rank
#327 / 736 | Yes |
50
Facility
50
NY AVG
64
Rank
#779 / 1,150 | Tanglewood Manor, Inc | 88
Facility
88
NY AVG
83
Rank
#327 / 616 | 11 | 64%
Facility
64%
NY AVG
44.4%
Rank
#218 / 316 | 6
Facility
6
NY AVG
6
Rank
#232 / 316 | 21
Facility
21
NY AVG
14.5
Rank
#246 / 316 | 1.9
Facility
1.9
NY AVG
1.6
Rank
#223 / 316 | 2 Bed |
| Tanglewood Manor | AL RC | Jamestown | 158
Facility
158
NY AVG
160
Rank
#327 / 736 | Yes |
50
Facility
50
NY AVG
64
Rank
#779 / 1,150 | Tanglewood Manor, Inc | 88
Facility
88
NY AVG
83
Rank
#327 / 616 | 11 | 64%
Facility
64%
NY AVG
44.4%
Rank
#218 / 316 | 6
Facility
6
NY AVG
6
Rank
#232 / 316 | 21
Facility
21
NY AVG
14.5
Rank
#246 / 316 | 1.9
Facility
1.9
NY AVG
1.6
Rank
#223 / 316 | - |
| Hultquist Place | AL IL | Jamestown | 96
Facility
96
NY AVG
160
Rank
#511 / 736 | Yes |
48
Facility
48
NY AVG
64
Rank
#796 / 1,150 | Lutheran Housing Realty Inc | 96
Facility
96
NY AVG
83
Rank
#95 / 616 | 3 | 67%
Facility
67%
NY AVG
44.4%
Rank
#221 / 316 | 3
Facility
3
NY AVG
6
Rank
#163 / 316 | 4
Facility
4
NY AVG
14.5
Rank
#104 / 316 | 1.3
Facility
1.3
NY AVG
1.6
Rank
#174 / 316 | - |
| Memory Garden | AL ADC IL MC RC | Jamestown | 56
Facility
56
NY AVG
160
Rank
#656 / 736 | Yes |
50
Facility
50
NY AVG
64
Rank
#779 / 1,150 | Memory Garden At Tanglewood, Inc | 75
Facility
75
NY AVG
83
Rank
#515 / 616 | 8 | 88%
Facility
88%
NY AVG
44.4%
Rank
#278 / 316 | 6
Facility
6
NY AVG
6
Rank
#232 / 316 | 17
Facility
17
NY AVG
14.5
Rank
#230 / 316 | 2.1
Facility
2.1
NY AVG
1.6
Rank
#243 / 316 | - |
| Orchard Grove – Assisted Living by Heritage Ministries | AL | Jamestown (Village Of Lakewood) | 36
Facility
36
NY AVG
160
Rank
#711 / 736 | Yes |
9
Facility
9
NY AVG
64
Rank
#1,088 / 1,150 | The Gerry Homes | 97
Facility
97
NY AVG
83
Rank
#73 / 616 | 4 | 50%
Facility
50%
NY AVG
44.4%
Rank
#158 / 316 | 2
Facility
2
NY AVG
6
Rank
#138 / 316 | 5
Facility
5
NY AVG
14.5
Rank
#121 / 316 | 1.3
Facility
1.3
NY AVG
1.6
Rank
#174 / 316 | Suite |
Financial Assistance for
Assisted Living in New York
Orchard Grove – Assisted Living by Heritage Ministries is located in Jamestown, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Orchard Grove – Assisted Living by Heritage Ministries
What neighborhood is Orchard Grove – Assisted Living by Heritage Ministries in?
Orchard Grove – Assisted Living by Heritage Ministries is in the Village of Lakewood neighborhood of Jamestown.
Who is the owner of Orchard Grove – Assisted Living by Heritage Ministries?
Orchard Grove – Assisted Living by Heritage Ministries is legally operated by The Gerry Homes.
Is Orchard Grove – Assisted Living by Heritage Ministries in a walkable area?
Orchard Grove – Assisted Living by Heritage Ministries has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
Does Orchard Grove – Assisted Living by Heritage Ministries have different floorplan options?
Yes — see the floorplan options available at Orchard Grove – Assisted Living by Heritage Ministries on this page.
Are pets allowed at Orchard Grove – Assisted Living by Heritage Ministries?
Yes, Orchard Grove – Assisted Living by Heritage Ministries allows residents to bring their pets.
How many beds does Orchard Grove – Assisted Living by Heritage Ministries have?
Orchard Grove – Assisted Living by Heritage Ministries has 36 beds.
Has Orchard Grove – Assisted Living by Heritage Ministries had any violations?
Orchard Grove – Assisted Living by Heritage Ministries has had 5 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
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