Inspection Reports for
Orchard Pointe at Arrowhead

R9-10-803 — The manager failed to ensure policies and procedures were established and documented to cover how a caregiver would respond to a resident’s sudden, intense, or out-of-control behavior to prevent harm to the resident or others.

R9-10-808 — The manager failed to ensure that resident service plans were signed and dated by the resident or representative, the manager, and the nurse or medical practitioner for four residents sampled.

R9-10-811 — The manager failed to ensure an entry in a resident's medical record was not changed to make the initial entry illegible, as corrective tape was used over the resident’s name and the name was written over the tape.

R9-10-819 — The manager failed to ensure the premises were free from conditions that could cause physical injury, including unlocked bedroom doors with accessible medications and chemicals.

R9-10-819 — The manager failed to ensure oxygen containers were secured in an upright position, as an unsecured oxygen container was observed in a resident’s room.

R9-10-803 — The manager failed to ensure personnel records included documentation of good faith efforts to contact previous employers for four of eight employees, risking employee fitness verification.

36-420.01 — The facility failed to administer a fall prevention and fall recovery training program for all staff including continued competency training, with missing documentation for several employees.

The manager failed to ensure policies and procedures were reviewed at least once every three years, with no documentation available to confirm timely review.

The manager failed to provide documentation required by Article 8 to the Department within two hours after a request, delaying compliance verification.

The manager failed to ensure personnel records included employees' dates of birth, missing this information for one of nine records reviewed.

R9-10-101.116 — The manager failed to ensure personnel records included documentation of completed in-service education, missing this for one of ten employees sampled.

The manager failed to ensure personnel records included current cardiopulmonary resuscitation and first aid training documentation for two of nine employees sampled.

The manager failed to ensure personnel records included documentation of compliance with A.R.S. § 36-411(A) and (C), missing this for seven of nine employees sampled.

The manager failed to ensure a caregiver documented services provided in a resident's medical record, with tasks marked as not completed on multiple dates.