Orchard Pointe at Arrowhead
Assisted Living, Memory Care & Respite Care · Glendale, AZ
Orchard Pointe at Arrowhead
Assisted Living, Memory Care & Respite Care · Glendale, AZ
Orchard Pointe prides itself on being a leading senior care provider that offers quality assisted living, memory care, and home health services in Glendale, AZ. During their stay, residents will discover endless possibilities that encourage independence and individuality while fulfilling holistic wellness. This leading retirement community has bountiful opportunities for residents to take advantage of and create new, lasting friendships along the way. At Orchard Pointe, the aging experience is enjoyable and unforgettable—because “that’s what living better is all about.”
As a proud Heritage community, Orchard Pointe has carefully curated personalized care plans that help holistic growth. Assisted living and memory care residents are eligible for furnished apartments with utilities, transportation services, delicious meal plans, and ADLs. Its home health unit offers nursing services, such as rehabilitative therapy, hospice care, palliative care, wound care, and pain management. Its memory care unit exclusively offers its Snapshots program that focuses on specialized memory care support for mild cognitive impairment.
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceJune 22, 2017
ExpirationMay 31, 2026 Expired
License NumberAL10380C
QualificationHealth Care
Orchard Pointe at Arrowhead is administered by Jennifer Hellbusch.
OwnerORCHARD POINTE AT ARROWHEAD OPERATING LLC
Staffing
Key information about the people who lead and staff this community.
ContactJennifer Hellbusch
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Enforcement actions (11% above)
• Total inspections (40% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
• Enforcement actions (11% above)
• Total inspections (40% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
Latest Inspection
August 11, 2025
Complaint
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 5 | This facility has 40% more total inspections than a typical Arizona assisted living residence (7 vs. AZ avg 5).↑ 40% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #350 / 500 Total complaints — State benchmarked This home is ranked 350th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 11, 2025 complaint investigation found no deficiencies during the on-site review of complaint 00137968.
- The July 20, 2023 annual inspection identified eight deficiencies, mainly involving personnel records, training documentation, and fall prevention policies.
- Enforcement actions in August 2023 included two $1,000 fines for missing CPR, first aid, and statutory compliance documentation in personnel files.
Living Spaces & Floor Plans for Orchard Pointe at Arrowhead
Places of interest near Orchard Pointe at Arrowhead
7.5 miles from city center
Estimated distance in miles from Glendale's city center to Orchard Pointe at Arrowhead's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Orchard Pointe at Arrowhead
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Compare Assisted Living around Glendale
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Inspira Arrowhead by Cogir | AL IL MC | Glendale (Arrowhead Ranch) | 200 | Yes | 21 | Studio / 1 Bed / 2 Bed | 2 | - | Tracy L Colburn | 3 | 2
Facility
2
AZ AVG
6
Rank
#267 / 500 |
| Orchard Pointe at Arrowhead | AL MC RC | Glendale (Coventry Estates) | 120 | No | 62 | - | 9 | - | Jennifer Hellbusch | 7 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 |
| Brookdale Arrowhead Ranch | AL MC | Glendale (Bell/Greenway Neighborhood) | 112 | Yes | 51 | Suite | 2 | - | Dora Carreon Moreno | 28 | 19
Facility
19
AZ AVG
6
Rank
#488 / 500 |
| Amarsi Assisted Living | AL NH | Glendale (North 58Th Avenue) | 103 | Yes | 62 | Studio | 4 | - | Thomas Eric Muir | 30 | 23
Facility
23
AZ AVG
6
Rank
#493 / 500 |
| Terra Pointe Memory Care | AL MC RC | Glendale | 84 | No | 35 | 1 Bed / Companion Suite | 8 | A+ | Candice A Fine | 4 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 |
Financial Assistance for
Assisted Living in Arizona
Orchard Pointe at Arrowhead is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Orchard Pointe at Arrowhead
What neighborhood is Orchard Pointe at Arrowhead in?
Orchard Pointe at Arrowhead is in the Coventry Estates neighborhood of Glendale.
Who is the owner of Orchard Pointe at Arrowhead?
Orchard Pointe at Arrowhead is legally operated by Orchard Pointe At Arrowhead Operating Llc, and administered by Jennifer Hellbusch.
Is Orchard Pointe at Arrowhead in a walkable area?
Orchard Pointe at Arrowhead has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Orchard Pointe at Arrowhead?
According to AZ state health department records, Orchard Pointe at Arrowhead's license number is AL10380C.
When does Orchard Pointe at Arrowhead's license expire?
According to AZ state health department records, Orchard Pointe at Arrowhead's license expires on May 31, 2026.
Who is the administrator of Orchard Pointe at Arrowhead?
Jennifer Hellbusch is the administrator of Orchard Pointe at Arrowhead.
How many beds does Orchard Pointe at Arrowhead have?
Orchard Pointe at Arrowhead has 120 beds.
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