Orchard Pointe at Arrowhead
Assisted Living, Memory Care & Respite Care · Glendale, AZ
Orchard Pointe at Arrowhead
Assisted Living, Memory Care & Respite Care · Glendale, AZ
Orchard Pointe prides itself on being a leading senior care provider that offers quality assisted living, memory care, and home health services in Glendale, AZ. During their stay, residents will discover endless possibilities that encourage independence and individuality while fulfilling holistic wellness. This leading retirement community has bountiful opportunities for residents to take advantage of and create new, lasting friendships along the way. At Orchard Pointe, the aging experience is enjoyable and unforgettable—because “that’s what living better is all about.”
As a proud Heritage community, Orchard Pointe has carefully curated personalized care plans that help holistic growth. Assisted living and memory care residents are eligible for furnished apartments with utilities, transportation services, delicious meal plans, and ADLs. Its home health unit offers nursing services, such as rehabilitative therapy, hospice care, palliative care, wound care, and pain management. Its memory care unit exclusively offers its Snapshots program that focuses on specialized memory care support for mild cognitive impairment.
120-bed community Rank #82 / 522Bed count — State benchmarkedThis home is ranked 82nd out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation Rank #224 / 533Years in operation — State benchmarkedThis home is ranked 224th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 62 / 100 Rank #130 / 818Walk Score — State benchmarkedThis home is ranked 130th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Center
IssuanceJune 22, 2017
License NumberAL10380C
QualificationHealth Care
Orchard Pointe at Arrowhead is administered by Jennifer Hellbusch.
OwnerOrchard Pointe At Arrowhead Operating LLC
Staffing
Key information about the people who lead and staff this community.
ContactJennifer Hellbusch (per state records, record updated Jul 2026)
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (11% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
• Enforcement actions (11% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 7 | 5 | This facility has had 40% more total inspections than the Arizona average (7 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 40% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #346 / 482 Total complaints — State benchmarked This home is ranked 346th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 11, 2025 complaint investigation found no deficiencies during the on-site review of complaint 00137968.
- The July 20, 2023 annual inspection identified eight deficiencies, mainly involving personnel records, training documentation, and fall prevention policies.
- Enforcement actions in August 2023 included two $1,000 fines for missing CPR, first aid, and statutory compliance documentation in personnel files.
What does this home offer?
Pets Allowed
Living Spaces & Floor Plans for Orchard Pointe at Arrowhead
Places of interest near Orchard Pointe at Arrowhead
7.5 miles from city center
Estimated distance in miles from Glendale's city center to Orchard Pointe at Arrowhead's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Orchard Pointe at Arrowhead
Add your location
Compare Assisted Living around Glendale
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Orchard Pointe at Arrowhead | AL MC RC | Glendale (Coventry Estates) | 120
Facility
120
AZ AVG
54
Rank
#82 / 522 | Yes |
62
Facility
62
AZ AVG
37
Rank
#130 / 818 | - | 9
Facility
9
AZ AVG
11
Rank
#224 / 533 | - | Jennifer Hellbusch | 7 | 4
Facility
4
AZ AVG
6
Rank
#346 / 482 |
| Amarsi Assisted Living | AL | Glendale (North 58Th Avenue) | 103
Facility
103
AZ AVG
54
Rank
#124 / 522 | Yes |
62
Facility
62
AZ AVG
37
Rank
#130 / 818 | Studio | 4
Facility
4
AZ AVG
11
Rank
#384 / 533 | - | Thomas Eric Muir | 30 | 23
Facility
23
AZ AVG
6
Rank
#478 / 482 |
| Thunderbird Senior Living | AL IL MC | Glendale (West Dailey Street) | 84
Facility
84
AZ AVG
54
Rank
#157 / 522 | Yes |
54
Facility
54
AZ AVG
37
Rank
#207 / 818 | Studio / 1 Bed / 2 Bed | 9
Facility
9
AZ AVG
11
Rank
#224 / 533 | A+ | Michael D Brown | 5 | 3
Facility
3
AZ AVG
6
Rank
#316 / 482 |
| Terra Pointe Memory Care | AL MC RC | Glendale | 84
Facility
84
AZ AVG
54
Rank
#157 / 522 | No |
35
Facility
35
AZ AVG
37
Rank
#424 / 818 | 1 Bed / Companion Suite | 9
Facility
9
AZ AVG
11
Rank
#224 / 533 | A+ | Candice A Fine | 4 | 4
Facility
4
AZ AVG
6
Rank
#346 / 482 |
| Legends Senior Living | AL RESC | Glendale (Arrowhead Ranch) | 10
Facility
10
AZ AVG
54
Rank
#238 / 522 | No |
62
Facility
62
AZ AVG
37
Rank
#130 / 818 | Private Rooms / Semi-Private Rooms | 22
Facility
22
AZ AVG
11
Rank
#64 / 533 | - | Tabita P Stanciu | 1 | 0
Facility
0
AZ AVG
6
Rank
#1 / 482 |
Financial Assistance for
Assisted Living in Arizona
Orchard Pointe at Arrowhead is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Orchard Pointe at Arrowhead
What neighborhood is Orchard Pointe at Arrowhead in?
Orchard Pointe at Arrowhead is in the Coventry Estates neighborhood of Glendale.
Who is the owner of Orchard Pointe at Arrowhead?
Orchard Pointe at Arrowhead is legally operated by Orchard Pointe At Arrowhead Operating LLC, and administered by Jennifer Hellbusch.
Is Orchard Pointe at Arrowhead in a walkable area?
Orchard Pointe at Arrowhead has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Orchard Pointe at Arrowhead?
According to AZ state health department records, Orchard Pointe at Arrowhead's license number is AL10380C.
How long has Orchard Pointe at Arrowhead been in business?
Orchard Pointe at Arrowhead has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at Orchard Pointe at Arrowhead?
Yes, Orchard Pointe at Arrowhead allows residents to bring their pets.
Who is the administrator of Orchard Pointe at Arrowhead?
Jennifer Hellbusch is the administrator of Orchard Pointe at Arrowhead.
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