Medium-capacity home · Offers a balance of services and community atmosphere.
Orchard Pointe at Arrowhead
Orchard Pointe prides itself on being a leading senior care provider that offers quality assisted living, memory care, and home health services in Glendale, AZ. During their stay, residents will discover endless possibilities that encourage independence and individuality while fulfilling holistic wellness. This leading retirement community has bountiful opportunities for residents to take advantage of and create new, lasting friendships along the way. At Orchard Pointe, the aging experience is enjoyable and unforgettable—because “that’s what living better is all about.”
As a proud Heritage community, Orchard Pointe has carefully curated personalized care plans that help holistic growth. Assisted living and memory care residents are eligible for furnished apartments with utilities, transportation services, delicious meal plans, and ADLs. Its home health unit offers nursing services, such as rehabilitative therapy, hospice care, palliative care, wound care, and pain management. Its memory care unit exclusively offers its Snapshots program that focuses on specialized memory care support for mild cognitive impairment.
Community insights.
About this community
Orchard Pointe at Arrowhead is administered by Jennifer Hellbusch.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (17% above)
• Enforcement actions (11% above) 3 Better Metrics better than Arizona average:
• Deficiencies per inspection (25% below)
• Total complaints (33% below)
• Complaints per year (35% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 14 | 12 | This facility has 17% more total deficiencies than a typical Arizona assisted living residence (14 vs. AZ avg 12).↑ 17% worse Rank #361 / 487 Total deficiencies — State benchmarked This home is ranked 361st out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 1.8 | 2.41 | This facility has 25% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.8 vs. AZ avg 2.41).↓ 25% better Rank #246 / 487 Deficiencies per inspection — State benchmarked This home is ranked 246th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
| 1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 8 | 5 | This facility has had 60% more total inspections than the Arizona average (8 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 60% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #354 / 490 Total complaints — State benchmarked This home is ranked 354th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
| 1.3 | 2 | This facility has 35% fewer complaints per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 2).↓ 35% better |
What does this home offer?
Pets Allowed
Living Spaces & Floor Plans for Orchard Pointe at Arrowhead
Places of interest near Orchard Pointe at Arrowhead
7.5 miles from city center
Estimated distance in miles from Glendale's city center to Orchard Pointe at Arrowhead's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Orchard Pointe at Arrowhead
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Compare Assisted Living around Glendale
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Inspira Arrowhead by Cogir | AL IL MC | Glendale (Arrowhead Ranch) | 200
Facility
200
AZ AVG
54
Rank
#17 / 521 | Yes |
21
Facility
21
AZ AVG
38
Rank
#572 / 775 | Studio / 1 Bed / 2 Bed | 2
Facility
2
AZ AVG
12
Rank
#468 / 548 | - | Tracy L Colburn | 3 | 2
Facility
2
AZ AVG
6
Rank
#273 / 490 | 9
Facility
9
AZ AVG
9
Rank
#289 / 487 | 3.0
Facility
3.0
AZ AVG
1.8
Rank
#344 / 487 |
| Orchard Pointe at Arrowhead | AL MC RC | Glendale (Coventry Estates) | 120
Facility
120
AZ AVG
54
Rank
#82 / 521 | Yes |
62
Facility
62
AZ AVG
38
Rank
#130 / 775 | - | 9
Facility
9
AZ AVG
12
Rank
#254 / 548 | - | Jennifer Hellbusch | 8 | 4
Facility
4
AZ AVG
6
Rank
#354 / 490 | 14
Facility
14
AZ AVG
9
Rank
#361 / 487 | 1.8
Facility
1.8
AZ AVG
1.8
Rank
#246 / 487 |
| Terra Pointe Memory Care | AL MC RC | Glendale | 84
Facility
84
AZ AVG
54
Rank
#157 / 521 | No |
35
Facility
35
AZ AVG
38
Rank
#423 / 775 | 1 Bed / Companion Suite | 11
Facility
11
AZ AVG
12
Rank
#218 / 548 | A+ | Candice A Fine | 5 | 4
Facility
4
AZ AVG
6
Rank
#354 / 490 | 5
Facility
5
AZ AVG
9
Rank
#202 / 487 | 1.0
Facility
1.0
AZ AVG
1.8
Rank
#162 / 487 |
| Thunderbird Senior Living | AL IL MC | Glendale | 84
Facility
84
AZ AVG
54
Rank
#157 / 521 | Yes |
54
Facility
54
AZ AVG
38
Rank
#207 / 775 | Studio / 1 Bed / 2 Bed | 39
Facility
39
AZ AVG
12
Rank
#21 / 548 | A+ | Michael D Brown | 5 | 3
Facility
3
AZ AVG
6
Rank
#324 / 490 | 20
Facility
20
AZ AVG
9
Rank
#406 / 487 | 4.0
Facility
4.0
AZ AVG
1.8
Rank
#395 / 487 |
| Legends Senior Living | AL RESC | Glendale (Arrowhead Ranch) | 10
Facility
10
AZ AVG
54
Rank
#237 / 521 | No |
62
Facility
62
AZ AVG
38
Rank
#130 / 775 | Private Rooms / Semi-Private Rooms | 22
Facility
22
AZ AVG
12
Rank
#84 / 548 | - | Tabita P Stanciu | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 490 | 0
Facility
0
AZ AVG
9
Rank
#1 / 487 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#1 / 487 |
Financial Assistance for
Assisted Living in Arizona
Orchard Pointe at Arrowhead is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Orchard Pointe at Arrowhead
What neighborhood is Orchard Pointe at Arrowhead in?
Orchard Pointe at Arrowhead is in the Coventry Estates neighborhood of Glendale.
Who is the owner of Orchard Pointe at Arrowhead?
Orchard Pointe at Arrowhead is legally operated by Orchard Pointe At Arrowhead Operating LLC, and administered by Jennifer Hellbusch.
Is Orchard Pointe at Arrowhead in a walkable area?
Orchard Pointe at Arrowhead has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Orchard Pointe at Arrowhead?
According to AZ state health department records, Orchard Pointe at Arrowhead's license number is AL10380C.
How long has Orchard Pointe at Arrowhead been in business?
Orchard Pointe at Arrowhead has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at Orchard Pointe at Arrowhead?
Yes, Orchard Pointe at Arrowhead allows residents to bring their pets.
Who is the administrator of Orchard Pointe at Arrowhead?
Jennifer Hellbusch is the administrator of Orchard Pointe at Arrowhead.
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