Smaller home · May offer a more intimate, personalized care environment.
Palm House of Arizona
Catering to residents in need of assisted living, Palm House of Arizona is a serene community set in the neighborhood of Phoenix, AZ. The community assists with daily living activities like personal care, medication management, and health monitoring to ensure resident’s comfort. Services for housekeeping and laundry are offered for a maintenance-free lifestyle, giving everyone plenty of time to spend on their happiness and well-being.
With individualized care plans, the community ensures residents only receive the care and support they need to maintain their independence. Fun and enriching activities are available to foster interactions and active living. Meals and convenient amenities are also offered to ensure residents enjoy true comfort and convenience.
Community insights.
About this community
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (30% below)
• Enforcement actions (100% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 7 | 10.0 | This facility has 30% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 10).↓ 30% better Rank #228 / 432 Total deficiencies — State benchmarked This assisted living community is ranked 228th out of 432 assisted living communities we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among the 432 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Arizona that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Enforcement actions
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better |
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
Housekeeping Services
Places of interest near Palm House of Arizona
13604 N 20Th St, Phoenix, AZ 85022
Calculate Travel Distance to Palm House of Arizona
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Compare Assisted Living around Phoenix
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Avista Senior Living North Mountain | AL MC RC | Phoenix (Globa) | 149
Facility
149
AZ AVG
47
Rank
#28 / 448 | Yes |
75
Facility
75
AZ AVG
35
Rank
#11 / 534 | Studio / 1 Bed / 2 Bed | 16
Facility
16
AZ AVG
11
Rank
#99 / 450 | A+ | Candice A Fine | 10 | 7
Facility
7
AZ AVG
9
Rank
#228 / 432 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#115 / 432 |
| MorningStar Assisted Living & Memory Care at Arcadia | AL MC | Phoenix (Arcadia Lite) | 135
Facility
135
AZ AVG
47
Rank
#44 / 448 | Yes |
69
Facility
69
AZ AVG
35
Rank
#30 / 534 | Studio / 1 Bed / 2 Bed | 22
Facility
22
AZ AVG
11
Rank
#56 / 450 | A+ | Travis Garrard | 8 | 1
Facility
1
AZ AVG
9
Rank
#79 / 432 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#79 / 432 |
| Shadow Mountain Memory Care | AL MC RC | Phoenix (Paradise Valley Oasis) | 72
Facility
72
AZ AVG
47
Rank
#126 / 448 | Yes |
70
Facility
70
AZ AVG
35
Rank
#24 / 534 | Private / Companion Suites | 13
Facility
13
AZ AVG
11
Rank
#126 / 450 | A+ | Misty Farnstrom | 8 | 1
Facility
1
AZ AVG
9
Rank
#79 / 432 | 0.1
Facility
0.1
AZ AVG
1.8
Rank
#79 / 432 |
| The Palazzo | AL MC NH SNF | Phoenix (Leescroft) | 66
Facility
66
AZ AVG
47
Rank
#134 / 448 | No |
68
Facility
68
AZ AVG
35
Rank
#33 / 534 | - | 1
Facility
1
AZ AVG
11
Rank
#415 / 450 | - | Charles B Kerby | 5 | 0
Facility
0
AZ AVG
9
Rank
#422 / 432 | 0.0
Facility
0.0
AZ AVG
1.8
Rank
#377 / 432 |
| Palm House of Arizona | AL | Phoenix (Paradise Valley Village) | 10
Facility
10
AZ AVG
47
Rank
#170 / 448 | No |
47
Facility
47
AZ AVG
35
Rank
#163 / 534 | Private / Semi-Private Rooms | 4
Facility
4
AZ AVG
11
Rank
#309 / 450 | - | Torrey Frank | - | 7
Facility
7
AZ AVG
9
Rank
#228 / 432 | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other AZ assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Arizona
Palm House of Arizona is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about Palm House of Arizona
What neighborhood is Palm House of Arizona in?
Palm House of Arizona is in the Paradise Valley Village neighborhood of Phoenix.
Is Palm House of Arizona in a walkable area?
Palm House of Arizona has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Palm House of Arizona been in business?
Palm House of Arizona has been operating for approximately 4 years, based on available licensing and registration records.
Are pets allowed at Palm House of Arizona?
No, Palm House of Arizona has a no-pet policy.
Who is the administrator of Palm House of Arizona?
Torrey Frank is the administrator of Palm House of Arizona.
How many beds does Palm House of Arizona have?
Palm House of Arizona has 10 beds.
Has Palm House of Arizona had any deficiencies?
Palm House of Arizona has had 7 reported deficiencies according to records from Arizona Department of Health Services (ADHS).
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