Palm View Pleasant Living – Redlands | Assisted Living in Redlands, CA

Overview of Palm View Pleasant Living – Redlands

Palm View Pleasant Living – Redlands is an excellent community in Redlands, CA where comfort meets luxury. Their bright and spacious living environment is designed to foster safety, comfort, and vibrant connections with the comfort and convenience of weekly housekeeping services and 24/7 emergency monitoring. With round-the-clock care, supervision, and assistance with daily living activities, residents can go on and about their days without hassles and worries.

Their team also provides dignified personal care assistance to make sure residents are always looking fresh and feeling good about themselves. The community also provides an abundance of fun and engaging activities to keep the residents active and entertained. With home-cooked, healthy meals, residents are guaranteed to maintain proper nutrition and energy throughout the day. Here, you bask in California’s sunshine all year round while receiving all the comfort and care you need amidst a vibrant and nurturing setting.

Facility Direct Line (909) 313-6525 palmview710@gmail.com

40-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 75 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

60%

Lower than the California average: 72.8%

Occupied beds

24 / 40

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceNovember 15, 2021

CountySan Bernardino

RCFE Number361881195

Palm View Pleasant Living – Redlands is legally operated by Palm View Pleasant Living Inc, and administered by Delcie Mucha.

24-Hour Staffing

Since 2021 · 5 years of data 4 citations 15 total visits 6 complaint visits 4 official inspections 5 complaint investigations

Inspection Score

9 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 17, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	4	10	This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	0	3	This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	4	4	This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg
Citations per year Average citations per year since 2021.	0.8	2	This facility has 60% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2).↓ 60% better
Citations per inspection Average citations per inspection.	0.3	3.3	This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	15	16	This facility has 6% fewer total visits than a typical California assisted living residence (15 vs. CA avg 16).↓ 6% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	6	13	This facility has 54% fewer complaint visits than a typical California assisted living residence (6 vs. CA avg 13).↓ 54% better Rank #650 / 1388 Complaint visits — State benchmarked This home is ranked 650th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	5	7	This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	5	10	This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 18, 2025, found no deficiencies in physical plant, food service, care, or medical services.
A September 6, 2023 complaint investigation raised concerns about food supply shortages and serving portions, resulting in technical advisories but no substantiated violations.
The November 3, 2023 annual inspection cited four deficiencies related to missing staff training records and an outdated resident medical assessment.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Shared Suites

Building Type: Single-story

Housekeeping Services

Recreational Activities

1.0 miles from city center Estimated distance in miles from Redlands's city center to Palm View Pleasant Living – Redlands's address, calculated via Google Maps.

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Compare Assisted Living around San Bernardino County

The information below is reported by the California Department of Social Services and Department of Public Health.


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Rialto Assisted Living	AL	Rialto	94 Facility 94 CA AVG 104 Rank #824 / 1648	No	57 Facility 57 CA AVG 57 Rank #1155 / 2087	59 Facility 59 CA AVG 81 Rank #1300 / 1399	5	44 Facility 44 CA AVG 13 Rank #1332 / 1388	9 Facility 9 CA AVG 3 Rank #1029 / 1160	7 Facility 7 CA AVG 13 Rank #812 / 1494	57.4%	Sochun Operation Inc	Private / Semi-Private Rooms
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Palm View Pleasant Living – Redlands	AL RESC	Redlands (North Redlands)	40 Facility 40 CA AVG 104 Rank #1201 / 1648	No	75 Facility 75 CA AVG 57 Rank #562 / 2087	90 Facility 90 CA AVG 81 Rank #398 / 1399	4	6 Facility 6 CA AVG 13 Rank #650 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	4 Facility 4 CA AVG 13 Rank #1108 / 1494	60.0%	Palm View Pleasant Living Inc	Shared Suites

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Palm View Pleasant Living – Redlands in?

Palm View Pleasant Living – Redlands is in the North Redlands neighborhood of Redlands.

Who is the owner of Palm View Pleasant Living – Redlands?

Palm View Pleasant Living – Redlands is legally operated by Palm View Pleasant Living Inc, and administered by Delcie Mucha.

Is Palm View Pleasant Living – Redlands in a walkable area?

Palm View Pleasant Living – Redlands has a walk score of 75. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Palm View Pleasant Living – Redlands?

Palm View Pleasant Living – Redlands's occupancy is 60%.

Are pets allowed at Palm View Pleasant Living – Redlands?

No, Palm View Pleasant Living – Redlands has a no-pet policy.

Who is the administrator of Palm View Pleasant Living – Redlands?

Delcie Mucha is the administrator of Palm View Pleasant Living – Redlands.

How many beds does Palm View Pleasant Living – Redlands have?

Palm View Pleasant Living – Redlands has 40 beds.

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Palm View Pleasant Living – Redlands