Palouse Hills Assisted Living
Assisted Living & Memory Care · Moscow, ID
Palouse Hills Assisted Living
Assisted Living & Memory Care · Moscow, ID
Palouse Hills Assisted Living accepts Medicaid.
Palouse Hills Assisted Living and Memory Care is a 60-bed senior living community at 1401 North Polk Street in Moscow, Idaho. Owned by Lakeside Residential Care, Inc., which also operates Lakeside-East in Winchester, the facility is administered by Linda Vestal and has served Latah County since 2018. Located near the University of Idaho, the campus has a Walk Score of 89, providing pedestrian access to central city services.
State oversight is conducted by the Idaho Bureau of Facility Standards. Current data shows a citations-per-inspection rate of 9.6, which is 100% above the Idaho state average. A significant 2021 investigation identified 14 deficiencies, including a resident death linked to inadequate supervision, successful elopements from the secured wing, and the unauthorized use of physical restraints. While a July 2024 follow-up survey noted improvements, it identified recurring issues with medication refrigerator temperatures and missing staff background checks.
The care model coordinates 24-hour staffing for residents requiring Alzheimer’s and dementia care. Clinical services include daily skills assistance and medication management, though past surveys noted gaps in psychotropic medication reviews and timely fall investigations. Medicaid is accepted, offering financial accessibility for eligible seniors in the Palouse region. Pricing is not listed in available data and should be confirmed directly with the community.
The facility provides a residential setting featuring housekeeping, laundry, and daily meals. While the specific list of amenities should be verified with the administrator, the campus provides community spaces designed for socialization and is located approximately 1.5 miles from Gritman Medical Center. Social programming is provided to maintain resident engagement, although historical inspections found that activity consistency was sometimes affected by staff vacancies.
Families considering Palouse Hills Assisted Living should ask the administrator for specific details on the resolution of the 2021 findings, including updated elopement prevention and supervision protocols. During a tour, it is recommended to request the current activity calendar and verify that all staff background checks and medication safety documentations are complete and up to date.
60-bed community Rank #67 / 114Bed count — State benchmarkedThis home is ranked 67th out of 114 homes in Idaho. Shows this facility's certified or reported bed count compared to other Idaho facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Idaho that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
7 years in operation Rank #82 / 117Years in operation — State benchmarkedThis home is ranked 82nd out of 117 homes in Idaho. Shows how long this facility has been in operation compared to other Idaho facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Idaho that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 89 / 100 Rank #5 / 197Walk Score — State benchmarkedThis home is ranked 5th out of 197 homes in Idaho. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Idaho facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Idaho that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
StatusUnrestricted
IssuanceOctober 1, 2018
License NumberRC-1194
Palouse Hills Assisted Living is administered by Vestal Linda.
Owner NameLakeside Residential Care, Inc (Primary)
Secured Perimeter
Licensed Nurses/CNAs
24-Hour Staffing
Fax208-743-6990
Secured Memory Care Unit
24 Hour Care
Specific ProgramsAlzheimer’s care, daily skills assistance, meals, laundry, cleaning, scheduling appointments, transportation
Inspection History
In Idaho, the Department of Health and Welfare, Bureau of Facility Standards is the state agency tasked with inspecting and licensing assisted living and nursing home facilities.
Since 2021 · 5 years of data
48 deficiencies
9 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Idaho state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Idaho state average
Overall vs. ID average
3 Worse
Metrics worse than Idaho average:
• Total deficiencies (100% above)
• Deficiencies per year (100% above)
• Total inspections (125% above) 1 Better Metrics better than Idaho average:
• Deficiencies per inspection (12% below)
• Total deficiencies (100% above)
• Deficiencies per year (100% above)
• Total inspections (125% above) 1 Better Metrics better than Idaho average:
• Deficiencies per inspection (12% below)
Latest Inspection
March 13, 2025
Deficiencies
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 48 | 24 | This facility has 100% more total deficiencies than a typical Idaho assisted living residence (48 vs. ID avg 24).↑ 100% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 9.6 | 4.8 | This facility has 100% more deficiencies per year than a typical Idaho assisted living residence (9.6 vs. ID avg 4.8).↑ 100% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5.3 | 6 | This facility has 12% fewer deficiencies per inspection than a typical Idaho assisted living residence (5.3 vs. ID avg 6).↓ 12% better |
Inspections
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 4 | This facility has 125% more total inspections than a typical Idaho assisted living residence (9 vs. ID avg 4).↑ 125% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 25, 2024 follow-up inspection found three deficiencies, including medication refrigerator temperature issues and incomplete personnel and scheduling documentation.
- March 26, 2021 complaint investigation identified 14 deficiencies, including inadequate supervision causing elopements, falls, resident injuries, and failure to investigate incidents timely.
- Fire life safety inspections in 2022 and 2023 documented multiple missing inspection reports, prohibited extension cord use, and lack of emergency drill documentation.
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Financial Assistance for
Assisted Living in Idaho
Palouse Hills Assisted Living is located in Moscow, Idaho.
Here are the financial assistance programs available to residents in Idaho.
Frequently Asked Questions about Palouse Hills Assisted Living
Who is the owner of Palouse Hills Assisted Living?
Palouse Hills Assisted Living is legally operated by Lakeside Residential Care, Inc (Primary), and administered by Vestal Linda.
Is Palouse Hills Assisted Living in a walkable area?
Palouse Hills Assisted Living has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Palouse Hills Assisted Living?
According to ID state health department records, Palouse Hills Assisted Living's license number is RC-1194.
Who is the administrator of Palouse Hills Assisted Living?
Vestal Linda is the administrator of Palouse Hills Assisted Living.
How many beds does Palouse Hills Assisted Living have?
Palouse Hills Assisted Living has 60 beds.
Are there photos of Palouse Hills Assisted Living?
Yes — there are 6 photos of Palouse Hills Assisted Living in the photo gallery on this page.
What is the address of Palouse Hills Assisted Living?
Palouse Hills Assisted Living is located at 1401 North Polk Street Moscow, Moscow, ID 83843.
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