Park of the Palms, Inc
Assisted Living, Hospice Care & Independent Living · Keystone Heights, FL
Park of the Palms, Inc
Assisted Living, Hospice Care & Independent Living · Keystone Heights, FL
Overview of Park of the Palms
Park of the Palms is a 40-bed, non-profit assisted living and memory care home. The broader campus features independent living units, an RV park, guest lodging, an events center, and 24-hour staffing. Specialized cognitive support is managed through the property’s Gilbert Lodge memory care program, which is structured to handle various stages of dementia.
Health department documentation spanning 13 years logs 21 total deficiencies across 21 separate visits, which averages out to 1.6 citations per year. Because every single inspection historically turned up at least one minor issue, the facility has a long-term history of missing a zero citations-per-inspection rate for perfect reviews.
Earlier evaluations primarily flagged repetitive problems with administrative paperwork and resident care rights. However, the data highlights a major upward trend over the last five years, with the home averaging just 0.8 deficiencies annually, a rate 83% better than the Florida baseline. Spotless reviews were recorded in 2019 and 2023, and the most recent routine evaluation from May 2025 also came back completely clear. The state has never issued any financial fines or severe enforcement actions against the provider.
Interested individuals looking over regional care options can take reassurance from the community’s strong regulatory performance in recent years. Since the older files show past difficulties with resident documentation and record-keeping that have since been resolved, the current data reflects a well-organized and stable management team. It is still a good idea to schedule an on-site visit to inspect the campus layout yourself and speak with the admissions team about how they coordinate family guest stays and memory care routines.
40-bed community Rank #798 / 1060Bed count — State benchmarkedThis home is ranked 798th out of 1060 homes in Florida for Bed Count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 61 / 100 Rank #337 / 1487Walk Score — State benchmarkedThis home is ranked 337th out of 1487 homes in Florida for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
IssuanceFebruary 8, 2026
ExpirationJuly 2, 2028
CountyClay
License Number5265
Park of the Palms, Inc is legally operated by Park Of The Palms, Inc., and administered by Tanza Conneely.
Owner NamePark Of The Palms, Inc
Profit StatusNonprofit
Extended Congregate Care
40 units
Private
40 units
Total beds
40 units
Staffing
Key information about the people who lead and staff this community.
English
Spanish
Licensed Nurses/CNAs
24-Hour Staffing
Pets not allowed
Minimum Age62
Independent Living Apartments
Rv Park
Specific ProgramsGilbert Lodge, Guest Lodging, Events Center
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2017 · 9 years of data
21 citations
21 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
13 points above the Florida average for assisted living residences (83/100)
Rank #100 / 876 in Florida Inspection Score — State benchmarked This home is ranked 100th out of 876 homes in Florida for Inspection Score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 13 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Data reflects the most recent 9 years (since 2017).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Florida state average
Overall vs. FL average
0 Worse
No metrics in this bucket.
5 Better
Metrics better than Florida average:
• Total citations (36% below)
• Citations per year (38% below)
• Citations per inspection (23% below)
• Inspections with citations (75% below)
• Inspection citation rate (69% below)
• Total citations (36% below)
• Citations per year (38% below)
• Citations per inspection (23% below)
• Inspections with citations (75% below)
• Inspection citation rate (69% below)
Latest Inspection
May 21, 2025
Routine
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 33 | This facility has 36% fewer total citations than a typical Florida assisted living residence (21 vs. FL avg 33).↓ 36% better Rank #307 / 907 Total citations — State benchmarked This home is ranked 307th out of 907 homes in Florida for Total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2017.
| 2.3 | 3.7 | This facility has 38% fewer citations per year than a typical Florida assisted living residence (2.3 vs. FL avg 3.7).↓ 38% better |
|
Citations per inspection
Average citations per inspection.
| 1 | 1.3 | This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #158 / 907 Citations per inspection — State benchmarked This home is ranked 158th out of 907 homes in Florida for Citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 26 | This facility has had 19% fewer total inspections than the Florida average (21 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 19% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 16 | This facility has 75% fewer inspections with citations than a typical Florida assisted living residence (4 vs. FL avg 16).↓ 75% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 19% | 62% | This facility has 43 percentage points lower inspection citation rate than a typical Florida assisted living residence (19% vs. FL avg 62%).↓ 43% better Rank #83 / 907 Inspection citation rate — State benchmarked This home is ranked 83rd out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 21, 2025 routine inspection found no deficiencies and no complaints.
- March 11, 2020 inspection cited four Class 3 deficiencies in resident rights, OTC medication, and facility records.
- December 13, 2017 inspection found one Class 3 staffing deficiency, indicating past issues with staffing standards.
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Social Events & Outings
- Theater & Movies
Places of interest near Park of the Palms, Inc
0.0 miles from city center
Estimated distance in miles from Keystone Heights's city center to Park of the Palms, Inc's address, calculated via Google Maps.
Calculate Travel Distance to Park of the Palms, Inc
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Compare Assisted Living around the area
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Moorings Park Grande Lake | AL IL MC NH SNF | Naples (Central Naples) | 106 | Yes | A+ | 9 | 2 Bed / 3 Bed / 4 Bed |
| Moorings Park at Grey Oaks | AL IL MC NH SNF | Naples (Bears Paw) | 106 | No | A+ | 5 | - |
| The Glenview at Pelican Bay | AL IL NH SNF | Naples (North Naples) | 42 | Yes | A+ | 27 | 1 Bed / 2 Bed / 3 Bed |
| Park of the Palms, Inc | AL HOS IL | Keystone Heights | 40 | No | - | 61 | - |
| Sandhill Cove Retirement Living | AL IL MC NH RC SNF | Palm City | 36 | No | - | 8 | 1 Bed / 2 Bed |
Frequently Asked Questions about Park of the Palms, Inc
What languages are spoken at Park of the Palms, Inc?
The team at Park of the Palms, Inc speaks English and Spanish.
Is Park of the Palms, Inc in a walkable area?
Park of the Palms, Inc has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Park of the Palms, Inc?
According to FL state health department records, Park of the Palms, Inc's license number is 5265.
When does Park of the Palms, Inc's license expire?
According to FL state health department records, Park of the Palms, Inc's license expires on July 2, 2028.
Are pets allowed at Park of the Palms, Inc?
No, Park of the Palms, Inc has a no-pet policy.
What payment types does Park of the Palms, Inc accept?
Park of the Palms, Inc accepts Other.
Does Park of the Palms, Inc operate as a for-profit or non-profit?
Park of the Palms, Inc is registered as a non-profit in FL.
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