Pathways to Care Inc
Pathways to Care Inc
Pathways to Care Inc accepts Veteran Affairs Benefits.
Pathways to Care is a 34-bed, non-profit assisted living and memory care home. The facility integrates healthcare services, case management support, and specialized cognitive programming, utilizing transitional care coordination and community referral networks to assist residents and their families.
Long-term health department documentation spanning a 12-year window logs 62 total citations across 28 separate visits. Annually, this averages out to 4.4 infractions, tracking within a close 4% margin of the typical Florida state benchmark. Official evaluations on file have consistently uncovered at least one issue per visit, meaning the home has yet to achieve a zero citations-per-inspection rate for an entirely clean report.
Regulatory files reveal long-standing difficulties with building upkeep, resident paperwork, and employee orientation standards. Although the property previously struggled with high violation numbers, including a peak of 12 citations in 2019, the team demonstrated better oversight during 2024 by clearing three straight state reviews without a single infraction. The latest check from October 2025 indicated a small step back, noting three minor deficiencies regarding medication labeling, resident supervision, and dementia training. Throughout this entire timeline, state regulators have not issued any financial penalties or administrative sanctions against the facility.
Individuals investigating local placement options can treat these fluctuating reports as a sign that the home has worked to move past its older regulatory challenges. Since the historical data shows that specific elements like employee training files and labeling protocols sometimes require closer monitoring, checking with the head of nursing about their daily oversight habits is a smart move. Setting up a walkthrough also gives you an ideal opportunity to examine the physical condition of the living spaces and see how the case management team interacts with families on a normal day.
34-bed community Rank #837 / 1058Bed count — State benchmarkedThis home is ranked 837th out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 96 / 100 Rank #11 / 1427Walk Score — State benchmarkedThis home is ranked 11th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeAssisted Living Facility
IssuanceOctober 23, 2025
ExpirationOctober 22, 2027
CountyOrange
License Number10343
Pathways to Care Inc is legally operated by Pathways To Care, Inc, and administered by William Bernardo.
Owner NamePathways To Care, Inc
Profit StatusNonprofit
Extended Congregate Care
6 units
Private
34 units
Total beds
34 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
Specific ProgramsPathways to Care Assisted Living (ALF), Healthcare Services, Case Management, Pathways Step2, Referral Process, Soup Bowl Supper
Volunteer Program
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
3vs 5 avg↓ 40% fewer than FL avg
-
$2.8kvs $11.6k↓ 76% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. FL average
4 Worse
Metrics worse than Florida average:
• Total citations (77% above)
• Citations per inspection (62% above)
• Inspections with citations (25% above)
• Inspection citation rate (11% above) 0 Better No metrics in this bucket.
• Total citations (77% above)
• Citations per inspection (62% above)
• Inspections with citations (25% above)
• Inspection citation rate (11% above) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 62 | 35 | This facility has 77% more total citations than a typical Florida assisted living residence (62 vs. FL avg 35).↑ 77% worse Rank #783 / 906 Total citations — State benchmarked This home is ranked 783rd out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 2.1 | 1.3 | This facility has 62% more citations per inspection than a typical Florida assisted living residence (2.1 vs. FL avg 1.3).↑ 62% worse Rank #842 / 906 Citations per inspection — State benchmarked This home is ranked 842nd out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 29 | 26 | This facility has had 12% more total inspections than the Florida average (29 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 12% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 20 | 16 | This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 69% | 62% | This facility has 7 percentage points higher inspection citation rate than a typical Florida assisted living residence (69% vs. FL avg 62%).↑ 7% worse Rank #661 / 906 Inspection citation rate — State benchmarked This home is ranked 661st out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Activities in this home
- Arts and Crafts
- Games & Cards
- Social Events & Outings
- Theater & Movies
Places of interest near Pathways to Care Inc
0.0 miles from city center
Estimated distance in miles from Orlando's city center to Pathways to Care Inc's address, calculated via Google Maps.
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Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Woodland Towers | AL IL | Deland (Cranor) | 190
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190
FL AVG
88
Rank
#47 / 1,058 | Yes |
40
Facility
40
FL AVG
42
Rank
#726 / 1,427 | Indigo Center For Senior Living, LLC | 18 | 44%
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44%
FL AVG
61.5%
Rank
#262 / 906 | 22
Facility
22
FL AVG
33
Rank
#325 / 906 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#441 / 906 | For-Profit | $1,000 | Tammy Cornett | 1 Bed / 2 Bed | - |
| Heritage Waterside | AL IL MC | Daytona Beach Shores (Winthrop Holding) | 126
Facility
126
FL AVG
88
Rank
#231 / 1,058 | Yes |
37
Facility
37
FL AVG
42
Rank
#788 / 1,427 | Heritage Waterside LLC | 10 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 906 | 10
Facility
10
FL AVG
33
Rank
#117 / 906 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#153 / 906 | For-Profit | - | Mary Noss | Studio / 1 Bed / 2 Bed | - |
| The Bridge at Orlando | AL | Orlando | 120
Facility
120
FL AVG
88
Rank
#253 / 1,058 | Yes |
38
Facility
38
FL AVG
42
Rank
#765 / 1,427 | Inverrary Retirement Investors, LLC | 32 | 81%
Facility
81%
FL AVG
61.5%
Rank
#818 / 906 | 39
Facility
39
FL AVG
33
Rank
#588 / 906 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#441 / 906 | For-Profit | $12,250 | Taron J. Morton | Alcove / 1 Bed | A+ |
| Sancerre at Orange City | AL MC | Orange City (Orangedale) | 99
Facility
99
FL AVG
88
Rank
#464 / 1,058 | Yes |
27
Facility
27
FL AVG
42
Rank
#954 / 1,427 | Nxc Orange City Operator LLC | 5 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 906 | 5
Facility
5
FL AVG
33
Rank
#50 / 906 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#153 / 906 | For-Profit | - | Michelle Gray | Studio / 1 Bed / 2 Bed | A- |
| Pathways to Care Inc | AL | Orlando (Central Business District) | 34
Facility
34
FL AVG
88
Rank
#837 / 1,058 | No |
96
Facility
96
FL AVG
42
Rank
#11 / 1,427 | Pathways To Care, Inc | 29 | 69%
Facility
69%
FL AVG
61.5%
Rank
#661 / 906 | 62
Facility
62
FL AVG
33
Rank
#783 / 906 | 2.1
Facility
2.1
FL AVG
1.3
Rank
#842 / 906 | Non-Profit | $2,750 | William Bernardo | - | - |
Financial Assistance for
Assisted Living in Florida
Pathways to Care Inc is located in ORLANDO, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Pathways to Care Inc
What neighborhood is Pathways to Care Inc in?
Pathways to Care Inc is in the Central Business District neighborhood of ORLANDO.
What languages are spoken at Pathways to Care Inc?
The team at Pathways to Care Inc speaks Creole, English, and Spanish.
Is Pathways to Care Inc in a walkable area?
Pathways to Care Inc has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of Pathways to Care Inc?
According to FL state health department records, Pathways to Care Inc's license number is 10343.
When does Pathways to Care Inc's license expire?
According to FL state health department records, Pathways to Care Inc's license expires on October 22, 2027.
Are pets allowed at Pathways to Care Inc?
No, Pathways to Care Inc has a no-pet policy.
What payment types does Pathways to Care Inc accept?
Pathways to Care Inc accepts Other and VA.
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