Pathways to Care Inc

Pathways to Care Inc

Pathways to Care Inc accepts Veteran Affairs Benefits.
Pathways to Care Inc accepts Veteran Affairs Benefits.

Overview of Pathways to Care

Pathways to Care is an assisted living community in Orlando’s Central Business District for residents who need help with daily tasks while continuing to live in their own apartment. With 34 beds, it offers a smaller residential setting. It may suit someone who needs day to day assistance in a compact community.

Pathways to Care opened in 2003 and provides healthcare services, case management, and medical respite for homeless individuals, many of whom are veterans, while they heal from serious illness. Case management can help coordinate services and referrals. The community’s named programs also include Pathways Step2 and Soup Bowl Supper.

A Walk Score of 96 makes the area a walker’s paradise, with daily errands not requiring a car. A resident who no longer drives can still reach nearby necessities independently. Veteran Affairs Benefits are accepted as a payment option.

William Bernardo serves as the administrator.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 34 Rank #678 / 890Bed count — State benchmarkedThis assisted living community is ranked 678th out of 890 assisted living communities we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #5 / 1001Walk Score — State benchmarkedThis assisted living community is ranked 5th out of 1,001 assisted living communities we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
96 / 100

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceOctober 23, 2025
ExpirationOctober 22, 2027
CountyOrange
License Number10343

Ownership & Operating Entity

Pathways to Care Inc is legally operated by Pathways To Care, Inc, and administered by William Bernardo.

Owner NamePathways To Care, Inc
Profit StatusNonprofit

Type Of Units

Extended Congregate Care
6 units
Private
34 units
Total beds
34 units

Languages Spoken

Creole English Spanish

Additional Policies & Features

Religious AffiliationCatholic
Religious ServicesCatholic

Amenities & Lifestyle

Specific ProgramsPathways to Care Assisted Living (ALF), Healthcare Services, Case Management, Pathways Step2, Referral Process, Soup Bowl Supper
Volunteer Program

Contact Pathways to Care Inc

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

The figures below cover inspections recorded since June 19, 2013.

ALM Inspection Grade

74 / 100 Based on state-published inspection data
How it compares

9 points below the Florida average for state-licensed facilities (83/100)

Category breakdown

Citations Concern

7.6 citation points per inspection (212 points across 28 inspections) · 2× more than the typical state-licensed FL facility (median: 4)

Finding Frequency Typical

56% of inspections found a citation · 30% more than the typical state-licensed FL facility (median: 43%)

Enforcement Typical

3 enforcement actions · 50% more than the typical state-licensed FL facility (median: 2) · $2,750 in fines

Inspection grade: 74 out of 100, letter grade C.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 3 Worse Metrics worse than Florida average:
• Total citations (121% above)
• Citations per inspection (90% above)
• Inspection citation rate (13% above)
1 Better Metrics better than Florida average:
• Inspections with citations (38% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 5324.0 This facility has 121% more total citations than a typical Florida assisted living residence (53 vs. FL avg 24).↑ 121% worse Rank #757 / 853 Total citations — State benchmarked This assisted living community is ranked 757th out of 853 assisted living communities we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.91.0 This facility has 90% more citations per inspection than a typical Florida assisted living residence (1.9 vs. FL avg 1).↑ 90% worse Rank #794 / 853 Citations per inspection — State benchmarked This assisted living community is ranked 794th out of 853 assisted living communities we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2826.0 This facility has had 8% more total inspections than the Florida average (28 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1016.0 This facility has 38% fewer inspections with citations than a typical Florida assisted living residence (10 vs. FL avg 16).↓ 38% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 36%32% This facility has 4 percentage points higher inspection citation rate than a typical Florida assisted living residence (36% vs. FL avg 32%).↑ 4% worse Rank #548 / 853 Inspection citation rate — State benchmarked This assisted living community is ranked 548th out of 853 assisted living communities we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Activities in this home

Places of interest near Pathways to Care Inc

Address 0.0 miles from city center Info Estimated distance in miles from Orlando's city center to Pathways to Care Inc's address, calculated via Google Maps.

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Compare Assisted Living around Orlando

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Heritage Waterside
AL
IL
MC
Daytona Beach Shores (Winthrop Holding)
126
Facility 126
FL AVG 85
Rank #192 / 890
Yes
37
Facility 37
FL AVG 40
Rank #516 / 1,001
Heritage Waterside LLCA+10
0%
Facility 0%
FL AVG 32.4%
Rank #1 / 853
0
Facility 0
FL AVG 33
Rank #1 / 853
0.0
Facility 0.0
FL AVG 1.0
Rank #1 / 853
For-Profit$0Mary NossStudio / 1 Bed / 2 Bed-
The Bridge at Orlando
AL
Orlando
120
Facility 120
FL AVG 85
Rank #214 / 890
Yes
38
Facility 38
FL AVG 40
Rank #498 / 1,001
Inverrary Retirement Investors, LLCD+28
43%
Facility 43%
FL AVG 32.4%
Rank #699 / 853
33
Facility 33
FL AVG 33
Rank #644 / 853
1.2
Facility 1.2
FL AVG 1.0
Rank #617 / 853
For-Profit$12,250George M TokeskyAlcove / 1 BedA+
Sancerre at Orange City
AL
MC
Orange City (Orangedale)
99
Facility 99
FL AVG 85
Rank #370 / 890
Yes
27
Facility 27
FL AVG 40
Rank #644 / 1,001
Nxc Orange City Operator LLCA+5
0%
Facility 0%
FL AVG 32.4%
Rank #1 / 853
0
Facility 0
FL AVG 33
Rank #1 / 853
0.0
Facility 0.0
FL AVG 1.0
Rank #1 / 853
For-Profit$0Michelle GrayStudio / 1 Bed / 2 BedA-
Pathways to Care Inc
AL
Orlando (Central Business District)
34
Facility 34
FL AVG 85
Rank #678 / 890
No
96
Facility 96
FL AVG 40
Rank #5 / 1,001
Pathways To Care, IncC28
36%
Facility 36%
FL AVG 32.4%
Rank #548 / 853
53
Facility 53
FL AVG 33
Rank #757 / 853
1.9
Facility 1.9
FL AVG 1.0
Rank #794 / 853
Not-For-Profit$2,750William Bernardo--
Carmita’s Assisting Living III
AL
RESC
Orlando (High Point Of Orlando)
6
Facility 6
FL AVG 85
Rank #749 / 890
No
25
Facility 25
FL AVG 40
Rank #673 / 1,001
Carmita's Assisted Living Facility III, LLCB+14
36%
Facility 36%
FL AVG 32.4%
Rank #548 / 853
9
Facility 9
FL AVG 33
Rank #239 / 853
0.6
Facility 0.6
FL AVG 1.0
Rank #287 / 853
For-Profit$500Jesus PrietoPrivate Rooms-

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other FL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Florida

Pathways to Care Inc is located in ORLANDO, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Pathways to Care Inc

What neighborhood is Pathways to Care Inc in?

Pathways to Care Inc is in the Central Business District neighborhood of ORLANDO.

What languages are spoken at Pathways to Care Inc?

The team at Pathways to Care Inc speaks Creole, English, and Spanish.

Is Pathways to Care Inc in a walkable area?

Pathways to Care Inc has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Pathways to Care Inc?

According to FL state health department records, Pathways to Care Inc's license number is 10343.

When does Pathways to Care Inc's license expire?

According to FL state health department records, Pathways to Care Inc's license expires on October 22, 2027.

Are pets allowed at Pathways to Care Inc?

No, Pathways to Care Inc has a no-pet policy.

What payment types does Pathways to Care Inc accept?

Pathways to Care Inc accepts Other and VA.

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