Poinciana Gardens

1664 Dunlap Drive, Key West, FL 33040 View map

Poinciana Gardens accepts CHAMPUS, Insurance and/or HMO, Medicaid, Medicare, Veteran Affairs Benefits, and Workers Compensation.

Calculator: See prices in your area

Poinciana Gardens accepts CHAMPUS, Insurance and/or HMO, Medicaid, Medicare, Veteran Affairs Benefits, and Workers Compensation.

Overview of Poinciana Gardens

Poinciana Gardens is a 58-bed, non-profit assisted living and memory care home. The building accepts Medicaid and provides specialized memory care services, with a daily routine built around games, arts and crafts, social outings, and garden access to help residents stay connected.

Public oversight data collected over a seven-year period details 20 total infractions across 11 separate state visits. This volume represents an annual average of 1.8 citations, a rate that places the building 61% ahead of the standard Florida baseline. The facility underwent a major operational shift after a June 2019 report flagged a large group of 11 problems involving background checks, medication oversight, and employee numbers.

Following that review, management established a perfect zero citations-per-inspection rate across eight consecutive evaluations, keeping the record completely clear all the way through the most recent August 2025 check. Over this entire multi-year history, the state has never levied any financial fines or administrative sanctions against the provider.

Prospective representatives scanning the local area can take this six-year run of flawless state evaluations as evidence of highly reliable management. Because the records show that previous issues with training and paperwork were ironed out long ago, the current data reflects a well-governed care environment. It remains a good practice to arrange a walkthrough of the grounds so you can speak with the director about their daily memory care routines and see how the staff handles resident needs firsthand.

(305) 440-3191

58-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 73 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Facility TypeAssisted Living Facility

StatusClosed

IssuanceJanuary 16, 2026

ExpirationOctober 17, 2026

CountyMonroe

License Number13203

Poinciana Gardens is legally operated by Housing Authority Of The City Of Key West, and administrated by Natalie Herrington.

Owner NameHousing Authority Of The City Of Key West

Profit StatusNot-For-Profit

Private

58 units

Total beds

58 units

Staffing

Key information about the people who lead and staff this community.

English Spanish

Accept Medicaid

Community Garden

Games

Arts And Crafts

Social Outings

Community Events

Since 2018 · 8 years of data 20 citations 11 inspections

Inspection Score

10 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 8 years (since 2018).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Florida state average

Overall vs. FL average

Latest Inspection August 17, 2025 Monitor

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	20	33	This facility has 39% fewer total citations than a typical Florida assisted living residence (20 vs. FL avg 33).↓ 39% better Rank #301 / 919 Total citations — State benchmarked This home is ranked 301st out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2018.	2.5	4.1	This facility has 39% fewer citations per year than a typical Florida assisted living residence (2.5 vs. FL avg 4.1).↓ 39% better
Citations per inspection Average citations per inspection.	1.8	1.3	This facility has 38% more citations per inspection than a typical Florida assisted living residence (1.8 vs. FL avg 1.3).↑ 38% worse Rank #812 / 919 Citations per inspection — State benchmarked This home is ranked 812th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	11	26	This facility has 58% fewer total inspections than a typical Florida assisted living residence (11 vs. FL avg 26).↓ 58% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	2	16	This facility has 88% fewer inspections with citations than a typical Florida assisted living residence (2 vs. FL avg 16).↓ 88% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	18%	62%	This facility has 44 percentage points lower inspection citation rate than a typical Florida assisted living residence (18% vs. FL avg 62%).↓ 44% better Rank #87 / 919 Inspection citation rate — State benchmarked This home is ranked 87th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 17, 2025, reported no deficiencies or complaints.
The June 6, 2019 inspection found 11 deficiencies, including staffing, training, emergency plan approval, and background screening issues.
Inspections from October 12, 2020, through March 12, 2024, consistently reported no deficiencies or substantiated complaints.

Show Inspection Reports

Activities in this home

Arts and Crafts
Exercise Classes
Games & Cards
Music Programs
Shopping
Social Events & Outings
Theater & Movies

137.2 miles from city center Estimated distance in miles from Key West's city center to Poinciana Gardens's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Poinciana Gardens

Add your location

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Florida

The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Madison at Oviedo	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Oviedo	85 Facility 85 FL AVG 89 Rank #564 / 1074	No	27 Facility 27 FL AVG 40 Rank #954 / 1486	Oviedo1818 Opco, LLC	62 Facility 62 FL AVG 83 Rank #839 / 876	50	68% Facility 68% FL AVG 61.5% Rank #671 / 919	87 Facility 87 FL AVG 33 Rank #872 / 919	1.7 Facility 1.7 FL AVG 1.3 Rank #779 / 919	For-Profit	$31,900	Kristofer Munch	-	-
Addington Place of Jupiter	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Jupiter (Abacoa)	80 Facility 80 FL AVG 89 Rank #582 / 1074	Yes	7 Facility 7 FL AVG 40 Rank #1318 / 1486	Arhc Aljupfl01 Trs, LLC	89 Facility 89 FL AVG 83 Rank #342 / 876	29	55.2% Facility 55.2% FL AVG 61.5% Rank #441 / 919	39 Facility 39 FL AVG 33 Rank #601 / 919	1.3 Facility 1.3 FL AVG 1.3 Rank #557 / 919	For-Profit	-	Robert Grossman	-	F
Benton House of Port Orange	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Port Orange (Whispering Woods Condo)	80 Facility 80 FL AVG 89 Rank #582 / 1074	No	2 Facility 2 FL AVG 40 Rank #1403 / 1486	Sonida Port Orange, LLC	96 Facility 96 FL AVG 83 Rank #100 / 876	7	42.9% Facility 42.9% FL AVG 61.5% Rank #261 / 919	7 Facility 7 FL AVG 33 Rank #92 / 919	1.0 Facility 1.0 FL AVG 1.3 Rank #167 / 919	For-Profit	$1,000	Daniel Jose Salinas	Studio / 1 Bed	A-
Westminster Woods on Julington Creek	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Fruit Cove (Saint Johns)	80 Facility 80 FL AVG 89 Rank #582 / 1074	No	47 Facility 47 FL AVG 40 Rank #570 / 1486	Wesley Manor, Inc.	93 Facility 93 FL AVG 83 Rank #203 / 876	21	57.1% Facility 57.1% FL AVG 61.5% Rank #470 / 919	23 Facility 23 FL AVG 33 Rank #360 / 919	1.1 Facility 1.1 FL AVG 1.3 Rank #331 / 919	Not-For-Profit	-	David Berlin	-	C-
Poinciana Gardens	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Key West	58 Facility 58 FL AVG 89 Rank #735 / 1074	No	73 Facility 73 FL AVG 40 Rank #179 / 1486	Housing Authority Of The City Of Key West	93 Facility 93 FL AVG 83 Rank #203 / 876	11	18.2% Facility 18.2% FL AVG 61.5% Rank #87 / 919	20 Facility 20 FL AVG 33 Rank #301 / 919	1.8 Facility 1.8 FL AVG 1.3 Rank #812 / 919	Not-For-Profit	-	Natalie Herrington	-	-

View all Nearby Homes

What languages are spoken at Poinciana Gardens?

The team at Poinciana Gardens speaks English and Spanish.

Who is the owner of Poinciana Gardens?

The legal owner and operator of Poinciana Gardens is Housing Authority Of The City Of Key West.

Is Poinciana Gardens in a walkable area?

Poinciana Gardens has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Poinciana Gardens?

According to FL state health department records, Poinciana Gardens's license number is 13203.

When does Poinciana Gardens's license expire?

According to FL state health department records, Poinciana Gardens's license expires on October 17, 2026.

What payment types does Poinciana Gardens accept?

Poinciana Gardens accepts CHAMPUS, Insurance and/or HMO, Medicaid, Medicare, VA, and Workers Compensation.

Does Poinciana Gardens operate as a for-profit or non-profit?

Poinciana Gardens is registered as a non-profit in FL.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Poinciana Gardens