Medium-capacity home · Offers a balance of services and community atmosphere.
Post Falls Ops, LLC, dba Guardian Angel Homes
Guardian Angel Homes is a 126-bed community located at 1070 East Mullan Avenue in Post Falls, Idaho. Managed by Tailored Management Services, LLC, and administered by Carly Frantz, this Kootenai County facility has provided assisted living, memory care, and respite services for 26 years. The campus is situated in a moderately walkable area with a Walk Score of 67 and is located approximately 1.5 miles from Northwest Specialty Hospital.
The Idaho Bureau of Facility Standards reveals a citations-per-inspection rate of 5.6, which is 18% above the Idaho state average. Between 2020 and 2025, five inspections yielded 28 total deficiencies. Recent surveys from August 2024 and February 2025 identified recurring challenges, including missed medication doses, overdue nursing assessments, and technical fire safety gaps such as outdated sprinkler head testing and improper power tap usage. No fines or enforcement actions are currently on record for this facility.
Clinical support is provided 24/7, and the facility maintains a Medicaid-contracted status. The service model coordinates medication management and specialized memory care, though 2024 records noted significant issues involving 61 missed medication doses and unmonitored medication refrigerator temperatures. Additionally, recent inspections found that 90-day nursing assessments and negotiated service agreements were not consistently updated following significant changes in resident health.
The community features a residential-style setting with home-style meals and secure walking paths. While specific amenity details should be confirmed directly with the community, the campus provides daily housekeeping, laundry, and scheduled social activities. 2025 fire safety reports identified specific maintenance needs regarding smoke detector sensitivity and kitchen filtration systems. The facility also offers transportation services for medical appointments within the Post Falls and Coeur d’Alene areas.
Interested individuals should contact the administrator to verify the resolution of the medication management and fire safety deficiencies cited in the February 2025 report. Prospective representatives are encouraged to ask for documentation regarding current background check protocols for new staff and to confirm that all 90-day nursing assessments are up to date before beginning the enrollment process.
Community insights.
About this community
Post Falls Ops, LLC, dba Guardian Angel Homes is administered by Frantz Carly.
Inspection History
In Idaho, the Department of Health and Welfare, Bureau of Facility Standards is the state agency tasked with inspecting and licensing assisted living and nursing home facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Idaho state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Idaho state average• Total deficiencies (4% above) 1 Better Metrics better than Idaho average:
• Deficiencies per inspection (11% below)
Deficiencies
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total deficiencies
| 28 | 27 | This facility has 4% more total deficiencies than a typical Idaho assisted living residence (28 vs. ID avg 27).↑ 4% worse |
|
Deficiencies per inspection
| 5.6 | 6.29 | This facility has 11% fewer deficiencies per inspection than a typical Idaho assisted living residence (5.6 vs. ID avg 6.29).↓ 11% better |
Inspections
| This Facility | ID Average | vs. ID Avg |
|---|---|---|---|
|
Total inspections
| 5 | 4 | This facility has had 25% more total inspections than the Idaho average (5 vs. ID avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more |
Places of interest near Post Falls Ops, LLC, dba Guardian Angel Homes
0.0 miles from city center
Estimated distance in miles from Post Falls's city center to Post Falls Ops, LLC, dba Guardian Angel Homes's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the ID Dept. of Health & Welfare (DHW), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Count of fire and life-safety inspections reported by the state. Focuses on building safety systems, egress, and related code compliance.
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How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Post Falls Ops, LLC, dba Guardian Angel Homes | AL IL MC RC | Post Falls | 126
Facility
126
ID AVG
69
Rank
#7 / 114 | No |
67
Facility
67
ID AVG
41
Rank
#25 / 190 | - | 26
Facility
26
ID AVG
15
Rank
#17 / 117 | - | Frantz Carly | - | 5 | 1
Facility
1
ID AVG
1
Rank
#40 / 90 | - | 5
Facility
5
ID AVG
4.1
Rank
#52 / 90 | 28
Facility
28
ID AVG
24
Rank
#51 / 86 | 5.6
Facility
5.6
ID AVG
6.0
Rank
#48 / 86 |
| Orchard Ridge Senior Living | AL IL MC | Coeur D'alene | 69
Facility
69
ID AVG
69
Rank
#55 / 114 | Yes |
56
Facility
56
ID AVG
41
Rank
#48 / 190 | Studio / 1 Bed | 20
Facility
20
ID AVG
15
Rank
#41 / 117 | - | Pettit Tiffany | Coeur D\'Alene Homes Phase II, Inc | 2 | 0
Facility
0
ID AVG
1
Rank
#1 / 90 | 1
Facility
1
ID AVG
1.6
Rank
#14 / 69 | 2
Facility
2
ID AVG
4.1
Rank
#16 / 90 | 13
Facility
13
ID AVG
24
Rank
#28 / 86 | 6.5
Facility
6.5
ID AVG
6.0
Rank
#57 / 86 |
| Courtyard At Coeur D‘Alene | AL IL MC RC | Coeur D'alene | 64
Facility
64
ID AVG
69
Rank
#59 / 114 | Yes |
48
Facility
48
ID AVG
41
Rank
#74 / 190 | Studio / Suite | 30
Facility
30
ID AVG
15
Rank
#10 / 117 | A+ | Scroggin Mark | The Courtyard At Coeur D\'Alene | 4 | 1
Facility
1
ID AVG
1
Rank
#40 / 90 | 1
Facility
1
ID AVG
1.6
Rank
#14 / 69 | 4
Facility
4
ID AVG
4.1
Rank
#40 / 90 | 48
Facility
48
ID AVG
24
Rank
#74 / 86 | 12.0
Facility
12.0
ID AVG
6.0
Rank
#80 / 86 |
| Paradise Creek of Olympus Retirement Living | AL ADC IL | Moscow | 36
Facility
36
ID AVG
69
Rank
#86 / 114 | Yes |
9
Facility
9
ID AVG
41
Rank
#177 / 190 | 1 Bed / 2 Bed | 3
Facility
3
ID AVG
15
Rank
#96 / 117 | - | Andersen Emma | Olympus Retirement Living, LLC | 2 | 0
Facility
0
ID AVG
1
Rank
#1 / 90 | 0
Facility
0
ID AVG
1.6
Rank
#1 / 69 | 2
Facility
2
ID AVG
4.1
Rank
#16 / 90 | 6
Facility
6
ID AVG
24
Rank
#12 / 86 | 3.0
Facility
3.0
ID AVG
6.0
Rank
#10 / 86 |
| Autumn Haven | AL | Rupert | 16
Facility
16
ID AVG
69
Rank
#103 / 114 | No |
26
Facility
26
ID AVG
41
Rank
#129 / 190 | Suite | 23
Facility
23
ID AVG
15
Rank
#25 / 117 | A+ | Darrington Angie | Autumn Haven Assisted Living, Inc | 4 | 0
Facility
0
ID AVG
1
Rank
#1 / 90 | 2
Facility
2
ID AVG
1.6
Rank
#37 / 69 | 4
Facility
4
ID AVG
4.1
Rank
#40 / 90 | 23
Facility
23
ID AVG
24
Rank
#47 / 86 | 5.8
Facility
5.8
ID AVG
6.0
Rank
#51 / 86 |
Frequently Asked Questions about Post Falls Ops, LLC, dba Guardian Angel Homes
Who is the owner of Post Falls Ops, LLC, dba Guardian Angel Homes?
Post Falls Ops, LLC, dba Guardian Angel Homes is legally operated by Tailored Management Services, LLC (Primary), and administered by Frantz Carly.
Is Post Falls Ops, LLC, dba Guardian Angel Homes in a walkable area?
Post Falls Ops, LLC, dba Guardian Angel Homes has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Post Falls Ops, LLC, dba Guardian Angel Homes?
According to ID state health department records, Post Falls Ops, LLC, dba Guardian Angel Homes's license number is RC-643.
How long has Post Falls Ops, LLC, dba Guardian Angel Homes been in business?
Post Falls Ops, LLC, dba Guardian Angel Homes has been operating for approximately 26 years, based on available licensing and registration records.
Are pets allowed at Post Falls Ops, LLC, dba Guardian Angel Homes?
No, Post Falls Ops, LLC, dba Guardian Angel Homes has a no-pet policy.
Who is the administrator of Post Falls Ops, LLC, dba Guardian Angel Homes?
Frantz Carly is the administrator of Post Falls Ops, LLC, dba Guardian Angel Homes.
How many beds does Post Falls Ops, LLC, dba Guardian Angel Homes have?
Post Falls Ops, LLC, dba Guardian Angel Homes has 126 beds.
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