Occupancy rate
55%
Lower than the Iowa average: 75.4%Primrose Retirement Community
Assisted Living, Independent Living, Memory Care & Respite Care · Council Bluffs, IA
Primrose Retirement Community
Assisted Living, Independent Living, Memory Care & Respite Care · Council Bluffs, IA
Primrose Retirement Community is a 64-bed senior living campus at 1801 East Kanesville Boulevard in Council Bluffs, Iowa. Administered by Tiffany Eggett and certified as a dementia-specific assisted living program, the facility serves Pottawattamie County with a clinical continuum ranging from independent townhome villas to specialized memory care. The campus maintains a current occupancy rate of approximately 55%, with private room rates starting near $4,900 per month.
State inspection records show a deficiency rate that is 6% more favorable than the Iowa state average. While a May 2024 recertification audit was completed with zero deficiencies, a November 2024 follow-up cited three concerns regarding service plan accuracy and memory care unit door alarms. Long-term data indicate a per-inspection citation rate that is 17% below the state mean, though the community remains a private-pay facility and does not currently participate in Medicare or Medicaid.
On-site nursing, personal aid, and therapy are managed through a 24-hour staffing framework. This model emphasizes individualized cognitive support, addressing various stages of memory loss within a secure environment. Though residents utilize regular wellness monitoring and restorative programs, the rural-style location is car-dependent with a Walk Score of zero. Notably, the facility has maintained its license without any suspensions since it began operations in 2008.
A home-like residential setting is supported by three daily meals and specialized social spaces like a 1950s-style ice cream parlor. Common areas available to residents include a chapel, wellness center, billiard room, and library. The service package also features weekly housekeeping, laundry, and local transportation, alongside pet-friendly housing options that offer quiet views. For convenience, basic cable and Wi-Fi access are fully integrated into the monthly residency costs.
Interested individuals should examine the current protocols for service plan updates and perimeter security during a tour of the grounds. It is recommended to consult with the administrator regarding the specific remedies applied to the 2024 citation findings and to ensure current staffing ratios are sufficient for the resident’s 2026 care requirements.
64-bed community Rank #191 / 407Bed count — State benchmarkedThis home is ranked 191st out of 407 homes in Iowa for Bed Count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
18 years in operation Rank #146 / 282Years in operation — State benchmarkedThis home is ranked 146th out of 282 homes in Iowa for Years In Operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100 Rank #514 / 528Walk Score — State benchmarkedThis home is ranked 514th out of 528 homes in Iowa for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Lower than the Iowa average: 75.4%Occupied beds
35 / 64
Average occupied beds in Iowa homes
51 beds
Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceJune 4, 2008
ExpirationJune 3, 2026 Expired
CountyPottawattamie
License NumberS0273
Primrose Retirement Community is administered by Tiffany Eggett.
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency response system, handicapped-accessible bathrooms.
Does not accept Medicaid
Does not accept Medicare
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Fax7123520145
HousekeepingYes
Utilities IncludedYes
24-Hour Personal Assistance
Beauty Salon
Billiard Room
Chapel
Wi-Fi Accessibility
Wellness Center
Scheduled Transportation
Social Events
Spacious Dining Room
Three Home-Cooked Meals Daily
Ice Cream Parlor
Housekeeping
Library
Pet-Friendly
Quiet Area With Country Views
ActivitiesDaily activities and social events
Specific ProgramsTownhome Villas
Religious Services
Touring HoursMo-Fr 08:00-17:00
Independent Living$4,495 per month
Assisted Living$4,815 per month
Townhome Villa$4,510 per month
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Since 2010 · 16 years of data
25 deficiencies
17 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2010 vs. Iowa state average
Overall vs. IA average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than Iowa average:
• Total deficiencies (7% below)
• Deficiencies per year (6% below)
• Deficiencies per inspection (17% below)
• Total deficiencies (7% below)
• Deficiencies per year (6% below)
• Deficiencies per inspection (17% below)
Latest Inspection
August 26, 2025
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 27 | This facility has 7% fewer total deficiencies than a typical Iowa assisted living residence (25 vs. IA avg 27).↓ 7% better |
|
Deficiencies per year
Average deficiencies per year since 2010.
| 1.6 | 1.7 | This facility has 6% fewer deficiencies per year than a typical Iowa assisted living residence (1.6 vs. IA avg 1.7).↓ 6% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 1.8 | This facility has 17% fewer deficiencies per inspection than a typical Iowa assisted living residence (1.5 vs. IA avg 1.8).↓ 17% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 17 | 15 | This facility has had 13% more total inspections than the Iowa average (17 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 13% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on November 14, 2024, cited three deficiencies related to service plan updates, nurse reviews, and door alarm systems but no regulatory insufficiencies from the complaint itself.
- Prior inspections showed recurring issues with service plan development and nurse reviews, including failure to update plans after significant condition changes and incomplete 90-day reviews.
- A May 23, 2018 survey found multiple deficiencies in staffing competency, tenant retention criteria, and failure to update service plans, affecting several tenants and staff.
What does this home offer?
Pets Allowed
Places of interest near Primrose Retirement Community
4.6 miles from city center
Estimated distance in miles from Council Bluffs's city center to Primrose Retirement Community's address, calculated via Google Maps.
Calculate Travel Distance to Primrose Retirement Community
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Compare Assisted Living around the area
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Friendship Village | AL IL MC NH SNF | Waterloo | 72 | No | 52 | 2 Bed / 3 Bed |
| Primrose Retirement Community | AL IL MC RC | Council Bluffs (Kane Township) | 64 | No | 0 | - |
| Calvin Community | AL NH IL MC SNF | Des Moines (Beaverdale) | 59 | No | 61 | 1 Bed |
| Thornton Heights Assisted Living | AL NH | Lansing (Main Street) | 26 | No | 14 | 1 Bed / 2 Bed |
| Maple Ridge Assisted Living | AL NH | Mt Ayr (Mount Ayr) | 24 | No | 13 | Private / Shared Rooms |
Frequently Asked Questions about Primrose Retirement Community
What neighborhood is Primrose Retirement Community in?
Primrose Retirement Community is in the Kane Township neighborhood of Council Bluffs.
What is the license number of Primrose Retirement Community?
According to IA state health department records, Primrose Retirement Community's license number is S0273.
When does Primrose Retirement Community's license expire?
According to IA state health department records, Primrose Retirement Community's license expires on June 3, 2026.
What is the occupancy rate at Primrose Retirement Community?
Primrose Retirement Community's occupancy is 55%.
Are pets allowed at Primrose Retirement Community?
Yes, Primrose Retirement Community allows residents to bring their pets.
What is the best email address for Primrose Retirement Community?
The team at Primrose Retirement Community can be reached at bdutenhoffer@primroseretirement.com.
Who is the administrator of Primrose Retirement Community?
Tiffany Eggett is the administrator of Primrose Retirement Community.
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