Overview of Proactive Home Care

Ideally nestled in the thriving neighborhood of North 28th Street, Phoenix, AZ, Proactive Home Care is a trusted community that provides assisted living. With comprehensive care and utmost attention provided, older adults are guaranteed to live their later years comfortably. A compassionate and highly trained team provides care and assistance whenever necessary and preferred.

To battle loneliness, residents are accompanied by a cheerful community that conducts stimulating programs and engaging events. Here, residents have hassle-free dining with healthy and delicious home-cooked meals that cater to dietary needs and tastes. The community is great for those who need help to live their golden years without worries.

Bed community size
10-bed community Rank #237 / 521Bed count — State benchmarkedThis home is ranked 237th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
1 year in operation Rank #513 / 548Years in operation — State benchmarkedThis home is ranked 513th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 62 / 100 Rank #130 / 775Walk Score — State benchmarkedThis home is ranked 130th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living Home
IssuanceAugust 8, 2024
License NumberAL13165H
QualificationHealth Care

Ownership & Operating Entity

Proactive Home Care is administered by Stevan Polus.

OwnerProactive Home Care LLC

Contact Proactive Home Care

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

We don't publish a score for assisted living residences with fewer than three inspections on record. This would unfairly reward providers with limited inspection history or those that have not been operating long enough to be cited.

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for Arizona assisted living residences: B- 82/100

Inspection score not available. Not enough inspection history to score against the Arizona benchmark.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 0 Worse No metrics in this bucket. 1 Better Metrics better than Arizona average:
• Enforcement actions (100% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 15 This facility has had 80% fewer total inspections than the Arizona average (1 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer

What does this home offer?

Pets allowed icon
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No pets allowed

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Housing Options: Private Rooms

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Building Type: Single-story

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Housekeeping Services

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Recreational Activities

Reviews (1)

Proactive Home Care Reviews

Penny Casey
This is a terrible place. Only in this business for the money. Please email me for further details.

Places of interest near Proactive Home Care

Address 17442 N 28Th St, Phoenix, AZ 85032

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard
100
Facility 100
AZ AVG 82
Rank #1 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom
95
Facility 95
AZ AVG 82
Rank #50 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
The Palazzo
AL
MC
NH
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 54
Rank #184 / 521
No
68
Facility 68
AZ AVG 38
Rank #66 / 775
-
1
Facility 1
AZ AVG 12
Rank #513 / 548
-Charles B Kerby-5
60
Facility 60
AZ AVG 9
Rank #393 / 400
12.0
Facility 12.0
AZ AVG 1.8
Rank #391 / 400
The Terraces of Phoenix
AL
IL
MC
NH
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #187 / 521
Yes
62
Facility 62
AZ AVG 38
Rank #130 / 775
1 Bed / 2 Bed--Kordell Erickson
66
Facility 66
AZ AVG 82
Rank #257 / 290
15
26
Facility 26
AZ AVG 9
Rank #342 / 400
1.7
Facility 1.7
AZ AVG 1.8
Rank #152 / 400
Proactive Home Care
AL
Phoenix (Paradise Valley Village)
10
Facility 10
AZ AVG 54
Rank #237 / 521
No
62
Facility 62
AZ AVG 38
Rank #130 / 775
Private Rooms
1
Facility 1
AZ AVG 12
Rank #513 / 548
-Stevan Polus-1--

Financial Assistance for
Assisted Living in Arizona

Proactive Home Care is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Proactive Home Care

What neighborhood is Proactive Home Care in?

Proactive Home Care is in the Paradise Valley Village neighborhood of Phoenix.

Is Proactive Home Care in a walkable area?

Proactive Home Care has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Proactive Home Care?

According to AZ state health department records, Proactive Home Care's license number is AL13165H.

How long has Proactive Home Care been in business?

Proactive Home Care has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Proactive Home Care?

No, Proactive Home Care has a no-pet policy.

Who is the administrator of Proactive Home Care?

Stevan Polus is the administrator of Proactive Home Care.

How many beds does Proactive Home Care have?

Proactive Home Care has 10 beds.

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