Promenade at University Place
Assisted Living & Memory Care · Albany, NY
Promenade at University Place
Assisted Living & Memory Care · Albany, NY
Promenade at University Place accepts Medicaid and Medicare.
Promenade at University Place boasts an elegant and welcoming atmosphere that ensures a service delivered with compassion and respect. The retirement home specializes in independent living, assisted living, and memory care services. The cozy, homey place creates an environment of compassion and love for each senior; they can feel the beauty and timelessness of the climate– inspiring seniors to live purposefully.
Promenade at University Place aims to enhance its seniors’ lifestyle with premium amenities and unmatched services. They had thought of every big and little detail of the community: five-star dining experience, housekeeping services, cozy apartments, stimulating activities, specialized programs, and engaging gatherings.
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
CountyAlbany
Promenade at University Place is legally operated by Promenade Albany LLC.
Wheelchair Accessible
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Three Gourmet Meals Daily
Social And Recreational Activities
Regular Outings
Game Rooms
Fitness Classes
Well-Stocked Library
Laundry And Housekeeping
On-Site Visits By Medical Professionals
Safe And Comfortable Environment
Specific ProgramsSenior Day Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2024 · 2 years of data
2 enforcement actions
67 violations
57 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
20 points below the New York average for assisted living residences (83/100)
Rank #570 / 591 in New York Inspection Score — State benchmarked This home is ranked 570th out of 591 homes in New York for Inspection Score. Shows this facility's inspection score compared to the New York average among 591 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 63 out of 100. Letter grade D. 20 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2024
2
enforcement actions
This facility has 2 enforcement actions. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- March 17, 2025 #ACF-25-021
- March 6, 2025 #ACF-25-007
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. New York state average
Overall vs. NY average
5 Worse
Metrics worse than New York average:
• Total violations (362% above)
• Violations per year (359% above)
• Inspections with violations (550% above)
• Inspection violation rate (5% above)
• Complaint visits (767% above) 1 Better Metrics better than New York average:
• Violations per inspection (25% below)
• Total violations (362% above)
• Violations per year (359% above)
• Inspections with violations (550% above)
• Inspection violation rate (5% above)
• Complaint visits (767% above) 1 Better Metrics better than New York average:
• Violations per inspection (25% below)
Latest Inspection
June 16, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 57 | 9 | This facility has had 533% more total inspections than the New York average (57 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 533% more |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 26 | 4 | This facility has 550% more inspections with violations than a typical New York assisted living residence (26 vs. NY avg 4).↑ 550% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 46% | 44% | This facility has 2 percentage points higher inspection violation rate than a typical New York assisted living residence (46% vs. NY avg 44%).↑ 2% worse Rank #186 / 321 Inspection violation rate — State benchmarked This home is ranked 186th out of 321 homes in New York for % of Inspections With Violations. Shows this facility's % of inspections with violations compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 52 | 6 | This facility has 767% more complaint visits than a typical New York assisted living residence (52 vs. NY avg 6).↑ 767% worse Rank #321 / 321 Complaint visits — State benchmarked This home is ranked 321st out of 321 homes in New York for Complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 67 | 14.5 | This facility has 362% more total violations than a typical New York assisted living residence (67 vs. NY avg 14.5).↑ 362% worse Rank #319 / 321 Total violations — State benchmarked This home is ranked 319th out of 321 homes in New York for Violations. Shows this facility's violations compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per year
Average violations per year since 2024.
| 33.5 | 7.3 | This facility has 359% more violations per year than a typical New York assisted living residence (33.5 vs. NY avg 7.3).↑ 359% worse |
|
Violations per inspection
Average violations per inspection.
| 1.2 | 1.6 | This facility has 25% fewer violations per inspection than a typical New York assisted living residence (1.2 vs. NY avg 1.6).↓ 25% better Rank #222 / 321 Violations per inspection — State benchmarked This home is ranked 222nd out of 321 homes in New York for Violations per inspection. Shows this facility's violations per inspection compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 67 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 67 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Admission Standards
NY avg: 0.5
1
Civil Penalties
NY avg: 0.1
2
Disaster and Emergency
NY avg: 0.5
5
Environmental Standards
NY avg: 1.7
6
Food and Service
NY avg: 1.1
3
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
1
Medication Management
NY avg: 0.4
4
Personnel
NY avg: 0.7
3
Records and Reports
NY avg: 2.0
2
Resident Protections
NY avg: 0.4
32
Resident Services
NY avg: 2.9
2
Residents Funds & Valuables
NY avg: 0.1
2
Retention and Standards
NY avg: 0.8
1
Supervised ALF
NY avg: 0.0
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on June 16, 2025, found no violations or deficiencies.
- The facility had several resident services violations in 2024 and early 2025, including medication management, case management, and suicide attempt reporting.
- The July 3, 2024 renewal inspection found 15 deficiencies across resident protections, medication management, environmental standards, personnel, and admission standards.
Lawsuit overview for Promenade at University Place
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022What does this home offer?
Housing Options: Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Promenade at University Place
Suite
Suite
Suite
Places of interest near Promenade at University Place
4.2 miles from city center
Estimated distance in miles from Albany's city center to Promenade at University Place's address, calculated via Google Maps.
Calculate Travel Distance to Promenade at University Place
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Compare Assisted Living around Albany
The information below is reported by the New York State Department of Health.
| Daughters of Sarah Nursing & Rehabilitation Center | AL MC NH RC SNF | Albany | 210 | No | 9 | Daughters Of Sarah Nursing Home Co Inc (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#253 / 591 | 6 | - | 9 | - | - | Studio / 1 Bed / 2 Bed |
| Promenade at University Place | AL MC | Albany (Western Avenue) | 200 | No | 68 | Promenade Albany LLC | 63
Facility
63
NY AVG
83
Rank
#570 / 591 | 57 | 45.6%
Facility
45.6%
NY AVG
44.4%
Rank
#186 / 321 | 52
Facility
52
NY AVG
6
Rank
#321 / 321 | 67
Facility
67
NY AVG
14.5
Rank
#319 / 321 | 1.2
Facility
1.2
NY AVG
1.6
Rank
#222 / 321 | Suite |
| Peregrine Senior Living at Guilderland | AL MC RC | Slingerlands (Town Of Guilderland) | 120 | No | 13 | Psl Of Guilderland LLC | - | 1 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 321 | 0
Facility
0
NY AVG
6
Rank
#1 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | Studio / 1 Bed / 2 Bed |
| Peregrine Senior Living at Crossgate | AL IL MC RC | Albany (Dunes) | 83 | No | 49 | Psl Of Crossgate LLC | - | 1 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 321 | 0
Facility
0
NY AVG
6
Rank
#1 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | Studio / 1 Bed / 2 Bed |
| Beverwyck | AL IL NH SNF | Slingerlands (Beverwyck) | 24 | Yes | 73 | Beverwyck, Inc (Not For Profit) | 93
Facility
93
NY AVG
83
Rank
#96 / 591 | 4 | - | 4 | - | - | 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in New York
Promenade at University Place is located in Albany, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Promenade at University Place
What neighborhood is Promenade at University Place in?
Promenade at University Place is in the Western Avenue neighborhood of Albany.
Who is the owner of Promenade at University Place?
Promenade at University Place is legally operated by Promenade Albany LLC.
Is Promenade at University Place in a walkable area?
Promenade at University Place has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Promenade at University Place have?
Promenade at University Place has 200 beds.
Are there photos of Promenade at University Place?
Yes — there are 23 photos of Promenade at University Place in the photo gallery on this page.
What is the address of Promenade at University Place?
Promenade at University Place is located at 1228 Western Ave, Albany, NY 12203.
What is the phone number of Promenade at University Place?
(518) 514-9500 will put you in contact with the team at Promenade at University Place.
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