Promenade at University Place
Assisted Living & Memory Care · Albany, NY
Promenade at University Place
Assisted Living & Memory Care · Albany, NY
Promenade at University Place accepts Medicaid and Medicare.
Promenade at University Place boasts an elegant and welcoming atmosphere that ensures a service delivered with compassion and respect. The retirement home specializes in independent living, assisted living, and memory care services. The cozy, homey place creates an environment of compassion and love for each senior; they can feel the beauty and timelessness of the climate– inspiring seniors to live purposefully.
Promenade at University Place aims to enhance its seniors’ lifestyle with premium amenities and unmatched services. They had thought of every big and little detail of the community: five-star dining experience, housekeeping services, cozy apartments, stimulating activities, specialized programs, and engaging gatherings.
200-bed community Rank #164 / 736Bed count — State benchmarkedThis home is ranked 164th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 68 / 100 Rank #626 / 1150Walk Score — State benchmarkedThis home is ranked 626th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
CountyAlbany
Promenade at University Place is legally operated by Promenade Albany LLC.
Wheelchair Accessible
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Recreation Area
Outings
Game Room
Fitness Center
Library
Housekeeping
Laundry
Three Gourmet Meals Daily
Specific ProgramsSenior Day Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2025 · 1 year of data
These figures come from state-published inspection data.
2 enforcement actions
54 violations
52 complaints
57 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
14 points below the New York average for assisted living residences (83/100)
Rank #548 / 616 in New York Inspection Score — State benchmarked This home is ranked 548th out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 69 out of 100. Letter grade D+. 14 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2025
2
enforcement actions
This facility has 2 enforcement actions. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- March 17, 2025 #ACF-25-021
- March 6, 2025 #ACF-25-007
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Total violations (272% above)
• Inspections with violations (500% above) 4 Better Metrics better than New York average:
• Violations per inspection (44% below)
• Inspection violation rate (5% below)
• Total complaints (34% below)
• Complaints per year (34% below)
• Total violations (272% above)
• Inspections with violations (500% above) 4 Better Metrics better than New York average:
• Violations per inspection (44% below)
• Inspection violation rate (5% below)
• Total complaints (34% below)
• Complaints per year (34% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 57 | 9 | This facility has had 533% more total inspections than the New York average (57 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 533% more |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 24 | 4 | This facility has 500% more inspections with violations than a typical New York assisted living residence (24 vs. NY avg 4).↑ 500% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 42% | 44% | This facility has 2 percentage points lower inspection violation rate than a typical New York assisted living residence (42% vs. NY avg 44%).↓ 2% better Rank #137 / 316 Inspection violation rate — State benchmarked This home is ranked 137th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 52 | 6 | This facility has had 767% more complaint visits than the New York average (52 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 767% more Rank #316 / 316 Complaint visits — State benchmarked This home is ranked 316th out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 54 | 14.5 | This facility has 272% more total violations than a typical New York assisted living residence (54 vs. NY avg 14.5).↑ 272% worse Rank #307 / 316 Total violations — State benchmarked This home is ranked 307th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 0.9 | 1.6 | This facility has 44% fewer violations per inspection than a typical New York assisted living residence (0.9 vs. NY avg 1.6).↓ 44% better Rank #135 / 316 Violations per inspection — State benchmarked This home is ranked 135th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 54 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 54 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Admission Standards
NY avg: 0.5
1
Civil Penalties
NY avg: 0.1
2
Disaster and Emergency
NY avg: 0.5
4
Environmental Standards
NY avg: 1.7
2
Food and Service
NY avg: 1.1
2
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
1
Medication Management
NY avg: 0.4
2
Personnel
NY avg: 0.7
1
Records and Reports
NY avg: 2.0
2
Resident Protections
NY avg: 0.4
29
Resident Services
NY avg: 2.9
2
Residents Funds & Valuables
NY avg: 0.1
2
Retention and Standards
NY avg: 0.8
1
Supervised ALF
NY avg: 0.0
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 52 | 79 | This facility has 34% fewer total complaints than a typical New York assisted living residence (52 vs. NY avg 79).↓ 34% better |
|
Complaints per year
Average complaints per year since 2026.
| 52 | 79 | This facility has 34% fewer complaints per year than a typical New York assisted living residence (52 vs. NY avg 79).↓ 34% better |
Lawsuit overview for Promenade at University Place
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022What does this home offer?
No pets allowed
Housing Options: Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Promenade at University Place
Places of interest near Promenade at University Place
4.2 miles from city center
Estimated distance in miles from Albany's city center to Promenade at University Place's address, calculated via Google Maps.
Calculate Travel Distance to Promenade at University Place
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Compare Assisted Living around Albany
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Daughters of Sarah Nursing & Rehabilitation Center | AL MC NH RC SNF | Albany | 210
Facility
210
NY AVG
160
Rank
#150 / 736 | Yes |
9
Facility
9
NY AVG
64
Rank
#1,088 / 1,150 | Daughters Of Sarah Nursing Home Co Inc (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 6 | 33% | 9 | 13 | 2.2 | Studio / 1 Bed / 2 Bed |
| The Massry Residence at Daughters of Sarah Senior Community | AL NH RC | Albany (Dunes) | 210
Facility
210
NY AVG
160
Rank
#150 / 736 | Yes |
31
Facility
31
NY AVG
64
Rank
#956 / 1,150 | Daughters Of Sarah Housing Company, Inc | 87
Facility
87
NY AVG
83
Rank
#255 / 616 | 9 | 44%
Facility
44%
NY AVG
44.4%
Rank
#146 / 316 | 4
Facility
4
NY AVG
6
Rank
#192 / 316 | 31
Facility
31
NY AVG
14.5
Rank
#285 / 316 | 3.4
Facility
3.4
NY AVG
1.6
Rank
#280 / 316 | Studio / 1 Bed / 2 Bed |
| Promenade at University Place | AL MC | Albany | 200
Facility
200
NY AVG
160
Rank
#164 / 736 | No |
68
Facility
68
NY AVG
64
Rank
#626 / 1,150 | Promenade Albany LLC | 69
Facility
69
NY AVG
83
Rank
#548 / 616 | 57 | 42%
Facility
42%
NY AVG
44.4%
Rank
#137 / 316 | 52
Facility
52
NY AVG
6
Rank
#316 / 316 | 54
Facility
54
NY AVG
14.5
Rank
#307 / 316 | 0.9
Facility
0.9
NY AVG
1.6
Rank
#135 / 316 | Suite |
| Eddy Hawthorne Ridge | AL IL MC | East Greenbush (Couse) | 66
Facility
66
NY AVG
160
Rank
#619 / 736 | Yes |
7
Facility
7
NY AVG
64
Rank
#1,110 / 1,150 | Hawthorne Ridge, Inc | 93
Facility
93
NY AVG
83
Rank
#125 / 616 | 10 | 30%
Facility
30%
NY AVG
44.4%
Rank
#83 / 316 | 6
Facility
6
NY AVG
6
Rank
#232 / 316 | 12
Facility
12
NY AVG
14.5
Rank
#199 / 316 | 1.2
Facility
1.2
NY AVG
1.6
Rank
#166 / 316 | Studio / 1 Bed / 2 Bed |
| Beverwyck | AL IL NH SNF | Slingerlands (Beverwyck) | 24
Facility
24
NY AVG
160
Rank
#728 / 736 | Yes |
73
Facility
73
NY AVG
64
Rank
#561 / 1,150 | Beverwyck, Inc (Not For Profit) | 95
Facility
95
NY AVG
83
Rank
#95 / 616 | 4 | 50% | 4 | 8 | 2.0 | 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in New York
Promenade at University Place is located in Albany, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Promenade at University Place
Who is the owner of Promenade at University Place?
Promenade at University Place is legally operated by Promenade Albany LLC.
Is Promenade at University Place in a walkable area?
Promenade at University Place has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are pets allowed at Promenade at University Place?
No, Promenade at University Place has a no-pet policy.
How many beds does Promenade at University Place have?
Promenade at University Place has 200 beds.
Has Promenade at University Place had any violations?
Promenade at University Place has had 54 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).
Are there photos of Promenade at University Place?
Yes — there are 23 photos of Promenade at University Place in the photo gallery on this page.
What is the address of Promenade at University Place?
Promenade at University Place is located at 1228 Western Ave, Albany, NY 12203.
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