Inspection Reports for
Ranch View Senior Assisted Living

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in order.

The complaint included multiple allegations: failure to administer medication resulting in seizure, neglect in incontinence care, neglect/lack of supervision leading to sexual activity between residents, failure to respond promptly to resident's representative, and inadequate staff training. All allegations were investigated and found unsubstantiated based on staff interviews, records review, and independent outside source investigations.

The investigation found no evidence to substantiate any of the allegations. Medication was administered correctly, incontinence care was timely and adequate, no sexual activity between residents was confirmed, communications with the resident's representative were prompt, and staff had proper medication training.

The complaint alleged that staff refused to provide an assistive device (CPAP machine) to a resident. The allegation was investigated through interviews with staff and outside sources, records review, and direct observation. No evidence was found to support the claim, and the complaint was unsubstantiated.

The investigation included staff interviews, records review, and direct observation, which found no evidence to corroborate the allegation. The resident's CPAP machine was consistently cleaned and administered by staff, and the allegation was determined to be unsubstantiated.

The complaint alleged that a resident arrived at an outside care agency with soiled clothing, indicating unmet incontinence needs. Investigation included interviews with staff, the resident, outside sources, and records review. Staff and management stated the resident was clean and dry prior to transport. The resident frequently refused prescribed medication necessary to prevent incontinence. Outside sources did not corroborate the allegation and admitted assumptions were made without confirming facility care.

Based on interviews, direct observations, and records review, the allegation that the licensee failed to meet the resident's incontinence needs was unsubstantiated. The resident was observed to be clean and well cared for, and records showed the resident frequently refused medication that would have prevented incontinence episodes.

A wellness check was conducted at the facility with no health or safety issues identified. No deficiencies were cited or observed during this visit.

The complaint alleged that staff did not treat Resident 1 with dignity. The allegation was unsubstantiated after investigation, including interviews and observations. The resident exhibited manipulative and aggressive behaviors, and the staff member named had not worked at the facility since October 2023, prior to the resident's admission.

The investigation found no evidence to substantiate the allegation. Interviews with staff, residents, outside sources, and records review showed no indication of staff treating the resident without dignity. The staff member named in the complaint had not worked at the facility since before the resident was admitted.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and records were in place and properly maintained.

The complaint alleged that staff inappropriately touched resident 1 (R1). The allegation was found to be unfounded after investigation, meaning it was false, could not have happened, and/or was without a reasonable basis.

The investigation found the allegation to be unfounded based on staff interviews, outside source interviews, resident interview, and records review which indicated the resident had agitation and hallucinations and recanted the accusation.

The complaint involved allegations of neglect including severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure of staff to observe changes in condition for Resident 1. The investigation concluded the allegations were unsubstantiated.

The investigation found that the allegations of neglect resulting in severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe change in condition were unsubstantiated based on staff interviews, records review, outside source interviews, and direct observations.

The complaint alleged staff were using a belt to restrain a resident in a chair. The investigation included observations of residents, review of medical records, and interviews with staff and outside sources. The complaint was found to be unsubstantiated.

The investigation found that the observed safety belts were positioning cushions with doctor's orders, not restraints. Interviews and record reviews showed no evidence of staff using belts to restrain residents. The allegations were unsubstantiated.

The complaint alleged lack of supervision resulting in injury to resident R1. The allegation was unsubstantiated based on interviews, observations, and record reviews.

The investigation included interviews, record reviews, and direct observations, which found no evidence to substantiate the allegation. Staff presence was adequate, and no physical altercations were observed or reported during the timeframe in question. The allegation was determined to be unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included chemical restraint of a resident, uncleared staff working, unlawful eviction, failure to follow reporting requirements, and forged documents. Evidence did not support any of these claims.

The investigation included interviews, facility tours, and records review, and found no evidence to substantiate any of the five allegations. Staff and outside sources denied the claims, and records confirmed proper medication administration, cleared staff, lawful resident placement, proper reporting, and truthful documentation.

The complaint was unsubstantiated after investigation. The allegations included facility disrepair and failure to address pest issues, both of which were found to be unproven based on evidence.

The investigation found that the facility was undergoing repairs for an HVAC malfunction and cosmetic remodeling, and pest control services were being regularly performed with no evidence of roach infestation. Both allegations were unsubstantiated based on observations, interviews, and records review.

The complaint investigation was triggered by allegations that staff do not assist residents with bathing and that the facility does not provide activities. The allegations were found to be unsubstantiated after review of records, interviews with residents, staff, and representatives, and observations of activities.

The investigation found that all residents are assisted with showering as scheduled and as needed, with staff making multiple attempts to encourage residents. Activities are provided daily, with residents generally enjoying participation. The allegations were determined to be unsubstantiated based on interviews, observations, and record reviews.

The facility was found to be clean, well-maintained, and in good condition with no deficiencies noted. All safety features and resident amenities were observed to be appropriate and operational.

The Component II completion was successful. The applicant and administrator demonstrated understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.