Ridgeway
Assisted Living & Memory Care · Richmond, MI
Ridgeway
Assisted Living & Memory Care · Richmond, MI
Ridgeway is a 31-bed adult congregate facility at 72188 Russ Road in Richmond, Macomb County, Michigan, operated by Haven Adult Foster Care Limited, offering assisted living and memory care with respite care. The facility’s license status is “1st Provisional” and. Walk score is 62, moderately walkable. Current occupancy is 81 percent, approximately 25 residents in 31 beds, indicating declining demand.
Over 12 years since original licensing in April 2014, the facility accumulated 21 deficiencies at 1.8 per year, 157 percent worse than Michigan’s state average. This is not a facility with isolated lapses but rather systemic compliance failures across resident safety, medication management, environmental conditions, and guardian notification. The pattern has persisted across multiple complaint investigations without demonstrating sustained improvement.
The July 2, 2025, incident exemplifies the underlying problem. Resident A suffered severe facial burns from a firework while sitting outside alone wearing supplemental oxygen. The facility failed to immediately notify the resident’s legal guardian or seek medical care, and investigation substantiated these violations. The resident was eventually hospitalized.
June 2024 found seven deficiencies including unlicensed staff without background checks, medication errors with incomplete logs, failure to notify guardians of hospitalizations and deaths, inadequate temperature control, mismanagement of resident funds, and insufficient bathrooms for capacity. April 2024 identified incomplete medication logs, phone restrictions preventing resident contact with guardians, and lack of nutritious food. April 2025 found water system deficiencies and unpaid regulatory fees. Earlier investigations in 2023 and 2022 documented unsecured medications in common areas and broken bathrooms.
The provisional license status reflects regulatory judgment that the facility has not demonstrated sustained compliance. The inspection record shows foundational problems have not been corrected despite 21 documented deficiencies. Do not place a vulnerable resident in this facility.
Families should know the serious incident involving severe burns and failure to notify a guardian is evidence of ongoing systemic failure.
31-bed community Rank #318 / 431Bed count — State benchmarkedThis home is ranked 318th out of 431 homes in Michigan for Bed Count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation Rank #138 / 183Years in operation — State benchmarkedThis home is ranked 138th out of 183 homes in Michigan for Years In Operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 62 / 100 Rank #120 / 703Walk Score — State benchmarkedThis home is ranked 120th out of 703 homes in Michigan for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Congregate Facility (capacity > 20)
Status1st Provisional
IssuanceNovember 8, 2024
ExpirationMay 7, 2025 Expired
CountyMacomb
License NumberAG500066337
Owner NameHaven Adult Foster Care Limited
Pets not allowed
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2014 · 12 years of data
21 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Michigan state average
Overall vs. MI average
2 Worse
Metrics worse than Michigan average:
• Total deficiencies (163% above)
• Deficiencies per year (157% above) 0 Better No metrics in this bucket.
• Total deficiencies (163% above)
• Deficiencies per year (157% above) 0 Better No metrics in this bucket.
Latest Inspection
July 16, 2025
Complaint Investigation
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 8 | This facility has 163% more total deficiencies than a typical Michigan assisted living residence (21 vs. MI avg 8).↑ 163% worse |
|
Deficiencies per year
Average deficiencies per year since 2014.
| 1.8 | 0.7 | This facility has 157% more deficiencies per year than a typical Michigan assisted living residence (1.8 vs. MI avg 0.7).↑ 157% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 16, 2025 investigation substantiated failure to immediately notify Resident A’s legal guardian and obtain needed care after severe facial burns from a firework while on oxygen.
- June 14, 2024 investigation found seven deficiencies including unlicensed staff, medication errors, failure to notify guardians of hospitalizations and deaths, poor facility conditions, and missing resident funds.
- April 18, 2025 investigation substantiated water supply system deficiencies and unpaid $419.34 fee to EGLE, but found no violations for staffing or supply shortages.
Places of interest near Ridgeway
0.0 miles from city center
Estimated distance in miles from Richmond's city center to Ridgeway's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Chelsea Retirement Community | AL IL MC NH SNF | Chelsea | 172 | Yes | - | 13 | Studio / 1 Bed / 2 Bed / Cottage |
| Bay Bluffs Emmet County Medical Care Facility | AL HOS MC NH SNF | Harbor Springs | 120 | No | - | 29 | - |
| Lourdes Senior Community | AL HOS IL MC NH SNF | Waterford Twp (Watkins-Pontiac Estates) | 80 | No | - | 8 | Studio / 1 Bed / 2 Bed |
| Ridgeway | AL MC | Richmond | 31 | No | - | 62 | - |
| Independence Village Of Waterford (Inn at Cass Lake) | AL IL RC | Waterford Twp (Waterford Township) | - | Yes | A+ | 35 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Ridgeway
Who is the owner of Ridgeway?
Ridgeway is legally operated by Haven Adult Foster Care Limited.
Is Ridgeway in a walkable area?
Ridgeway has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Ridgeway?
According to MI state health department records, Ridgeway's license number is AG500066337.
When does Ridgeway's license expire?
According to MI state health department records, Ridgeway's license expires on May 7, 2025.
Are pets allowed at Ridgeway?
No, Ridgeway has a no-pet policy.
How many beds does Ridgeway have?
Ridgeway has 31 beds.
Are there photos of Ridgeway?
Yes — there are 8 photos of Ridgeway in the photo gallery on this page.
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