Ridgeway
Assisted Living & Memory Care · Richmond, MI
Ridgeway
Assisted Living & Memory Care · Richmond, MI
Ridgeway is a 31-bed adult congregate facility at 72188 Russ Road in Richmond, Macomb County, Michigan, operated by Haven Adult Foster Care Limited, offering assisted living and memory care with respite care. The facility’s license status is “1st Provisional” and. Walk score is 62, moderately walkable. Current occupancy is 81 percent, approximately 25 residents in 31 beds, indicating declining demand.
Over 12 years since original licensing in April 2014, the facility accumulated 21 deficiencies at 1.8 per year, 157 percent worse than Michigan’s state average. This is not a facility with isolated lapses but rather systemic compliance failures across resident safety, medication management, environmental conditions, and guardian notification. The pattern has persisted across multiple complaint investigations without demonstrating sustained improvement.
The July 2, 2025, incident exemplifies the underlying problem. Resident A suffered severe facial burns from a firework while sitting outside alone wearing supplemental oxygen. The facility failed to immediately notify the resident’s legal guardian or seek medical care, and investigation substantiated these violations. The resident was eventually hospitalized.
June 2024 found seven deficiencies including unlicensed staff without background checks, medication errors with incomplete logs, failure to notify guardians of hospitalizations and deaths, inadequate temperature control, mismanagement of resident funds, and insufficient bathrooms for capacity. April 2024 identified incomplete medication logs, phone restrictions preventing resident contact with guardians, and lack of nutritious food. April 2025 found water system deficiencies and unpaid regulatory fees. Earlier investigations in 2023 and 2022 documented unsecured medications in common areas and broken bathrooms.
The provisional license status reflects regulatory judgment that the facility has not demonstrated sustained compliance. The inspection record shows foundational problems have not been corrected despite 21 documented deficiencies. Do not place a vulnerable resident in this facility.
Families should know the serious incident involving severe burns and failure to notify a guardian is evidence of ongoing systemic failure.
31-bed community Rank #316 / 428Bed count — State benchmarkedThis home is ranked 316th out of 428 homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation Rank #142 / 295Years in operation — State benchmarkedThis home is ranked 142nd out of 295 homes we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 62 / 100 Rank #120 / 674Walk Score — State benchmarkedThis home is ranked 120th out of 674 homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Congregate Facility (Capacity > 20)
IssuanceNovember 8, 2024
CountyMacomb
License NumberAG500066337
Owner NameHaven Adult Foster Care Limited
Pets not allowed
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2014 · 12 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
21 deficiencies
7 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Michigan state average
Overall vs. MI average
2 Worse
Metrics worse than Michigan average:
• Total deficiencies (163% above)
• Deficiencies per inspection (88% above) 0 Better No metrics in this bucket.
• Total deficiencies (163% above)
• Deficiencies per inspection (88% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 8 | This facility has 163% more total deficiencies than a typical Michigan assisted living residence (21 vs. MI avg 8).↑ 163% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.0 | 1.6 | This facility has 88% more deficiencies per inspection than a typical Michigan assisted living residence (3 vs. MI avg 1.6).↑ 88% worse |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 7 | 5 | This facility has had 40% more total inspections than the Michigan average (7 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 40% more |
Places of interest near Ridgeway
0.0 miles from city center
Estimated distance in miles from Richmond's city center to Ridgeway's address, calculated via Google Maps.
Calculate Travel Distance to Ridgeway
Add your location
Compare Assisted Living around the area
Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Iron County Medical Care Facility | AL MC NH SNF | Crystal Falls | 200
Facility
200
MI AVG
74
Rank
#7 / 428 | No |
11
Facility
11
MI AVG
40
Rank
#595 / 674 | Private Rooms | 25
Facility
25
MI AVG
14
Rank
#83 / 295 | A+ | 4 | 19
Facility
19
MI AVG
8
Rank
#286 / 330 | 4.8
Facility
4.8
MI AVG
1.6
Rank
#311 / 330 | - |
| Chelsea Retirement Community | AL IL MC NH SNF | Chelsea | 172
Facility
172
MI AVG
74
Rank
#18 / 428 | Yes |
13
Facility
13
MI AVG
40
Rank
#576 / 674 | Studio / 1 Bed / 2 Bed / Cottage | - | - | 7 | 22
Facility
22
MI AVG
8
Rank
#296 / 330 | 3.1
Facility
3.1
MI AVG
1.6
Rank
#284 / 330 | United Methodist Retirement Communities Inc |
| Michigan Masonic Home | AL IL MC NH PC RC SNF | Alma | 124
Facility
124
MI AVG
74
Rank
#66 / 428 | No |
67
Facility
67
MI AVG
40
Rank
#88 / 674 | - | - | A+ | 11 | 14
Facility
14
MI AVG
8
Rank
#260 / 330 | 1.3
Facility
1.3
MI AVG
1.6
Rank
#164 / 330 | - |
| Lourdes Senior Community | AL HOS IL MC NH SNF | Waterford Twp (Watkins-Pontiac Estates) | 80
Facility
80
MI AVG
74
Rank
#175 / 428 | No |
8
Facility
8
MI AVG
40
Rank
#615 / 674 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - |
| Ridgeway | AL MC | Richmond | 31
Facility
31
MI AVG
74
Rank
#316 / 428 | No |
62
Facility
62
MI AVG
40
Rank
#120 / 674 | - | 1
Facility
1
MI AVG
14
Rank
#142 / 295 | - | 7 | 21
Facility
21
MI AVG
8
Rank
#290 / 330 | 3.0
Facility
3.0
MI AVG
1.6
Rank
#276 / 330 | - |
Frequently Asked Questions about Ridgeway
Who is the owner of Ridgeway?
Ridgeway is legally operated by Haven Adult Foster Care Limited.
Is Ridgeway in a walkable area?
Ridgeway has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Ridgeway?
According to MI state health department records, Ridgeway's license number is AG500066337.
How long has Ridgeway been in business?
Ridgeway has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Ridgeway?
No, Ridgeway has a no-pet policy.
How many beds does Ridgeway have?
Ridgeway has 31 beds.
Has Ridgeway had any deficiencies?
Ridgeway has had 21 reported deficiencies since 2014 according to records from Michigan Dept. of Licensing and Regulatory Affairs (LARA).
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
