River Oaks
Assisted Living & Memory Care · Coppell, TX
ALM Inspection Grade D+ Info ALM's inspection grade is 67 / 100, a D+ — 16 points below the Texas average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

River Oaks

Assisted Living & Memory Care · Coppell, TX
ALM Inspection Grade D+ Info ALM's inspection grade is 67 / 100, a D+ — 16 points below the Texas average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Overview of River Oaks

Offering assisted living and memory care, River Oaks is a respected senior living community set in the serene lands of East Sandy Lake Road, Coppell, TX. Spend a relaxing time in the spacious and snug residences of River Oaks, featuring a wide range of studio, one-bedroom, and two-bedroom floor plans. Maximize independence with a team of kind and highly skilled professionals tending to your special needs and aspirations.

The community goes above and beyond in providing seniors with opportunities to flourish and reach their full potential. Conducting fun activities and engaging programs, seniors rekindle their passions and learn new skills. Indulge in restaurant-style dining with nutritious and tasty meals catering to dietary needs and cravings. River Oaks is ideal for seniors aspiring for a relaxing and secure retirement surrounded by serene nature and ethereal landscapes.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 86 Rank #287 / 742Bed count — State benchmarked This assisted living community is ranked 287th out of 742 assisted living communities we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Texas that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #616 / 853Walk Score — State benchmarked This assisted living community is ranked 616th out of 853 assisted living communities we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Texas that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
25 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

Pricing & Financial Information

The below pricing was updated on

Starting Price
$4,390/Month

License Details

Facility TypeType B
CountyDallas

Ownership & Operating Entity

River Oaks is legally operated by Coppell Alf, LLC.

Staffing & Medical

1 service
DietitianListed as: Dietitian-guided meal planning

Memory & Specialized Care

1 service
Alzheimer's Certification

Additional Services

2 services
Errands & ShoppingListed as: Errand running and shopping assistance
Transportation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Courtyard
Bistro
Patio
Private Dining Room
Activities
Yoga Classes
Coffee Socials
Museum Trips
Lawn Games
Live Music
Social Gatherings
Creative Arts and Workshops
Fitness Classes and Gentle Movement
Educational Sessions
Local Trips and Outings
Card Games
Bingo
Cooking Demonstrations
Holiday Celebrations
Storytelling
Tailgate Party

Dining & Nutrition

InfoSourced directly from the team at River Oaks.
  • Private dining room for family events.
  • Bistro / café on site.

Room Accommodations

Building TypeSingle-story
Studio Floor plans as listed by the community: Private Suite 1 (274 sq ft) · Private Suite 2 (300 sq ft) 274–300 sq ft
1 Bedroom Floor plans as listed by the community: Elm (419–421 sq ft) · Cedar (419 sq ft) · Pecan (398–499 sq ft) · Mesquite (413 sq ft) · Oak (619–638 sq ft) Floor plans: Elm, Cedar, Pecan, Mesquite, Oak 398–638 sq ft
2 Bedroom Floor plans: Sycamore 677 sq ft
Semi-Private / Shared Room 553 sq ft

Contact River Oaks

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

ALM Inspection Grade

67 / 100 Based on state-published inspection data
How it compares

16 points below the Texas average for state-licensed facilities (83/100)

Category breakdown

Health citations Concern

16 health citations · 16× more than the typical state-licensed TX facility (median: 1)

Life safety citations Concern

24 life safety citations · 6× more than the typical state-licensed TX facility (median: 4)

Enforcement actions Strong

No enforcement actions on record (median: 0)

Inspection grade: 67 out of 100, letter grade D+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TX average 4 Worse Metrics worse than Texas average:
• Total citations (471% above)
• Health citations (300% above)
• Life safety citations (300% above)
• Inspections with citations (100% above)
1 Better Metrics better than Texas average:
• Enforcement actions (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 407.0 This facility has 471% more total citations than a typical Texas assisted living residence (40 vs. TX avg 7).↑ 471% worse
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 164.0 This facility has 300% more health citations than a typical Texas assisted living residence (16 vs. TX avg 4).↑ 300% worse
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 246.0 This facility has 300% more life safety citations than a typical Texas assisted living residence (24 vs. TX avg 6).↑ 300% worse
Enforcement actions Info Formal penalties the state issued against this facility. In Texas these are administrative penalties, recorded by the Health and Human Services Commission. 00.2 This facility has 100% fewer enforcement actions than a typical Texas assisted living residence (0 vs. TX avg 0.2).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 21.0 This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse

Places of interest near River Oaks

Address 4.0 miles from city center Info Estimated distance in miles from Coppell's city center to River Oaks's address, calculated via Google Maps. — 5.6 miles to nearest hospital (Carrollton Regional Medical Center)

Calculate Travel Distance to River Oaks

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Address

Compare Assisted Living around Coppell

Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
A Caring Home With Friends
AL
RESC
Carrollton (Trinity Mills)
8
Facility 8
TX AVG 73
Rank #684 / 742
A+No
48
Facility 48
TX AVG 40
Rank #328 / 853
12
Facility 12
TX AVG 17
Rank #224 / 408
-Cedars Village, LLC
4
Facility 4
TX AVG 8
Rank #265 / 722
13Private / Semi-Private Rooms
Atria Grapevine
AL
IL
MC
Grapevine
110
Facility 110
TX AVG 73
Rank #175 / 742
CYes
57
Facility 57
TX AVG 40
Rank #198 / 853
26
Facility 26
TX AVG 17
Rank #69 / 408
-Ventas Aoc Operating Holdings, Inc
24
Facility 24
TX AVG 8
Rank #703 / 722
321Studio / 1 Bed / 2 Bed
Brookdale Farmers Branch
AL
Farmers Branch
105
Facility 105
TX AVG 73
Rank #204 / 742
B-Yes
37
Facility 37
TX AVG 40
Rank #474 / 853
12
Facility 12
TX AVG 17
Rank #224 / 408
-Brookdale Senior Living Inc. (Publicly Traded)
16
Facility 16
TX AVG 8
Rank #656 / 722
214Studio / Alcove / Suite
Carrollton Gardens
AL
MC
Carrollton (Northwest Carrollton)
70
Facility 70
TX AVG 73
Rank #344 / 742
AYes
68
Facility 68
TX AVG 40
Rank #79 / 853
--Carrollton Gardens, LLC
6
Facility 6
TX AVG 8
Rank #395 / 722
15Studio / 1 Bed / 2 Bed
River Oaks
AL
MC
Coppell
86
Facility 86
TX AVG 73
Rank #287 / 742
D+No
25
Facility 25
TX AVG 40
Rank #616 / 853
-A+Coppell Alf, LLC
40
Facility 40
TX AVG 8
Rank #722 / 722
1624Studio / 1 Bed / 2 Bed

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TX assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Texas

River Oaks is in Coppell, Texas. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TX specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
Health coverage and long-term care support

STAR+PLUS and STAR+PLUS HCBS

Texas STAR+PLUS and STAR+PLUS HCBS

Who it is for
Texas Medicaid members, mainly adults 65+ or with disabilities, who need long-term services and supports

Eligibility

General
Texas Medicaid applicants or members who meet a STAR+PLUS eligibility pathway; the program principally serves adults with disabilities and adults age 65 or older. STAR+PLUS HCBS requires a separate assessment for nursing-facility-level needs.
TX specifics
Health plans and participating providers depend on the service area. Assisted living and adult foster care are additional HCBS services for approved enrollees; members remain responsible for room and board and any assessed copayment.

What it provides

  • STAR+PLUS provides Medicaid health coverage and authorized long-term services and supports.
  • Approved STAR+PLUS HCBS plans may include personal assistance or assisted living services.
  • Other assessed HCBS benefits include respite and nursing services and home modifications.
In-home support

Texas Community Care Services (CCAD)

Texas Community Care for the Aged and Disabled / Community Care Services

Who it is for
Texans who need community-care services assessed under the HHS Community Care handbook

Eligibility

General
Texas Community Care for the Aged and Disabled is an umbrella for community-care services with service-specific eligibility.
TX specifics
Individual services are administered under the Community Care Services Eligibility Handbook.

What it provides

  • Community care services depend on the specific program and assessed need.
In-home & community support

Area Agency on Aging (AAA) Services

Texas AAA Services

Who it is for
People 60+ in Texas and their family members and caregivers
Income limit
Services prioritize greatest economic and social need.

Eligibility

General
Texas Area Agencies on Aging help people age 60 or older and their family members and caregivers.
TX specifics
Texas has 28 Area Agencies on Aging; assistance and services are obtained through the local agency.

What it provides

  • Information and referrals; benefits counseling and legal assistance; care coordination; caregiver support; in-home support; nutrition and ombudsman services.
Caregiver support

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Texas AAA caregiver support serves eligible caregivers of older adults; particular service eligibility follows the relevant program and assessment.
TX specifics
Available through the 28 Area Agencies on Aging with priority to greatest economic and social need.

What it provides

  • Caregiver information assistance and support; respite and other services depend on local availability and assessment.
Medicare costs

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing
Income limit
effective March 1 2026 · Individual QMB maximum $1,330 per month; SLMB range $1,330.01 to less than $1,596; QI-1 range $1,596 to less than $1,796; These published bases exclude the $20 general income disregard; couple and spousal-deeming rules differ.
Asset limit
2026 · Countable resources up to $9,950 individual or $14,910 couple for QMB SLMB and QI-1; exclusions apply.

Eligibility

General
Texas applicant entitled to Medicare Part A or enrolled in qualifying Part B-ID coverage and meeting applicable MSP criteria.
TX specifics
QI-1 is unavailable with other Medicaid-funded coverage; Part B-ID applicants have special limited-benefit rules.

What it provides

  • QMB pays qualifying Medicare premiums deductibles and coinsurance; SLMB and QI-1 pay Part B or B-ID premiums only.
Energy assistance

Comprehensive Energy Assistance Program (CEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Who it is for
Low-income Texas households that need help with utility bills

Eligibility

General
Qualifying low-income Texas households apply through local Comprehensive Energy Assistance Program providers.
TX specifics
Texas LIHEAP utility assistance operates through CEAP.

What it provides

  • Utility assistance through CEAP.
Homeowner tax relief

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Who it is for
Texas homeowners 65+, or qualifying disabled homeowners, living in their homestead

Eligibility

General
Residence-homestead owner age 65 or older who uses the property as a principal residence; qualifying disabled homeowners and certain surviving spouses have related provisions.
TX specifics
School districts must provide an additional $60,000 age-65-or-disabled residence-homestead exemption; Local-option exemptions and tax-ceiling rules are separate.

What it provides

  • Reduction in taxable residence-homestead value (additional $60,000 school-district exemption for age 65 or qualifying disability); actual tax savings vary.
Know before you visit

Frequently Asked Questions about River Oaks

Quick answers from public records and the community's own listing.
01 Who is the owner of River Oaks?
River Oaks is legally operated by Coppell Alf, LLC.
02 Is River Oaks in a walkable area?
River Oaks has a walk score of 25. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
03 Are pets allowed at River Oaks?
No, River Oaks has a no-pet policy.
04 How many beds does River Oaks have?
River Oaks has 86 beds.
05 How much does River Oaks cost per month?
Pricing at River Oaks starts at $4,390 per month, with rates varying by floorplan and additional care needs.
06 Has River Oaks had any citations?
River Oaks has had 40 reported citations according to records from Texas Health and Human Services (HHSC).
07 Are there photos of River Oaks?
Yes — there are 4 photos of River Oaks in the photo gallery on this page.