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Riverbend
Assisted Living & Memory Care · Jeffersonville, IN
Exterior view of a senior living facility with landscaping Pathway leading to residential buildings surrounded by gardens Cozy common area with seating and a fireplace Cozy interior space with seating and a TV

Riverbend

Assisted Living & Memory Care · Jeffersonville, IN
2715 Charlestown Pike, Jeffersonville, IN 47130 View map Calculator: See prices in your area
Calculator: See prices in your area

Overview of Riverbend

Located in the welcoming town of Jeffersonville, IN, the Riverbend is a remarkable senior living community offering assisted living and memory care services. Here, residents can choose from well-appointed and cozy accommodations with several floor plans including studio and one-bedroom. As for memory care, a thoughtfully designed specialized care program called Magnolia Trails is utilized to accommodate the immediate care and support that those with cognitive conditions like Alzheimer’s disease and dementia need.

Experience its above-and-beyond amenities and services including delicious and nutritious meals, housekeeping and linen services, regular personal care assessments, medication administration and reminders, and transportation to nearby locations. Join in various social activities and events such as exercise classes and themed parties. At Riverbend, seniors can truly enjoy a blissful retirement.

Facility Direct Line (812) 505-4766
Facility Direct Line (812) 505-4766

Capacity and availability

Residents per day
80
Bed community size
114-bed community Rank #190 / 431Bed count — State benchmarkedThis home is ranked 190th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation Rank #61 / 417Years in operation — State benchmarkedThis home is ranked 61st out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100 Rank #431 / 551Walk Score — State benchmarkedThis home is ranked 431st out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
70%
Rank #188 / 410Occupancy rate — State benchmarkedThis home is ranked 188th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
80 / 114
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceMarch 1, 2025
ExpirationFebruary 28, 2027
License Number25-010885-1

Ownership & Operating Entity

Riverbend is legally operated by Csl Riverbend In, LLC, and administered by Ricki Elston.

Profit StatusFor-profit

Type Of Units

Residential
114 units
Total beds
114 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCourtney Thomasson

Contact Information

Fax(812) 280-8094

Contact Riverbend

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points below the Indiana average for assisted living residences (83/100)

Rank #234 / 393 in Indiana Inspection Score — State benchmarked This home is ranked 234th out of 393 homes we track in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 393 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 79 out of 100. Letter grade C+. 4 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 4 Worse Metrics worse than Indiana average:
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (70% above)
• Total complaints (80% above)
• Complaints per year (77% above) 2 Better Metrics better than Indiana average:
• Total deficiencies (52% below)
• Deficiencies per inspection (41% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1633 This facility has 52% fewer total deficiencies than a typical Indiana assisted living residence (16 vs. IN avg 33).↓ 52% better Rank #109 / 318 Total deficiencies — State benchmarked This home is ranked 109th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.01.7 This facility has 41% fewer deficiencies per inspection than a typical Indiana assisted living residence (1 vs. IN avg 1.7).↓ 41% better Rank #51 / 318 Deficiencies per inspection — State benchmarked This home is ranked 51st out of 318 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1619 This facility has had 16% fewer total visits than the Indiana average (16 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 16% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 107 This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 63%37% This facility has 26 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (63% vs. IN avg 37%).↑ 26% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1613 This facility has had 23% more inspections than the Indiana average (16 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 23% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 95 This facility has 80% more total complaints than a typical Indiana assisted living residence (9 vs. IN avg 5).↑ 80% worse Rank #263 / 290 Total complaints — State benchmarked This home is ranked 263rd out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 2.31.3 This facility has 77% more complaints per year than a typical Indiana assisted living residence (2.3 vs. IN avg 1.3).↑ 77% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 168 This facility has had 100% more complaint visits than the Indiana average (16 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Places of interest near Riverbend

Address 4.4 miles from city center Info Estimated distance in miles from Jeffersonville's city center to Riverbend's address, calculated via Google Maps.

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Compare Assisted Living around Jeffersonville

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the benchmark below for the typical Indiana score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Bridgepointe Gardens
AL
MC
Jeffersonville
231
Facility 231
IN AVG 116
Rank #15 / 431
No
6
Facility 6
IN AVG 40
Rank #508 / 551
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #156 / 417
 43.3% -Peter HastingsBridgepointe Gardens LLCKelly Konrad
96
Facility 96
IN AVG 83
Rank #29 / 393
4
2
Facility 2
IN AVG 5
Rank #44 / 290
5
Facility 5
IN AVG 36
Rank #36 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #72 / 318
Vivera Senior Living of Jeffersonville
AL
MC
Jeffersonville130Yes 8 Studio / 1 Bed4 82.3% -Jenny BrownVivera Senior Living Of JeffersonvilleVanessa Gales-9240.4
Riverbend
AL
MC
Jeffersonville (Golfview Estates)
114
Facility 114
IN AVG 116
Rank #190 / 431
Yes
15
Facility 15
IN AVG 40
Rank #431 / 551
Studio / Suite / 1 Bed
19
Facility 19
IN AVG 8
Rank #61 / 417
 70.2% A+Ricki ElstonCsl Riverbend In, LLCCourtney Thomasson
79
Facility 79
IN AVG 83
Rank #234 / 393
16
9
Facility 9
IN AVG 5
Rank #263 / 290
16
Facility 16
IN AVG 36
Rank #109 / 318
1.0
Facility 1.0
IN AVG 1.9
Rank #51 / 318
Windsor Assisted Living
AL
NH
Jeffersonville
47
Facility 47
IN AVG 116
Rank #399 / 431
No
5
Facility 5
IN AVG 40
Rank #517 / 551
-
29
Facility 29
IN AVG 8
Rank #35 / 417
 68.1% -Steven BrianHoosier Enterprises Vii IncTyra Heath
100
Facility 100
IN AVG 83
Rank #1 / 393
3-
1
Facility 1
IN AVG 36
Rank #4 / 318
0.3
Facility 0.3
IN AVG 1.9
Rank #5 / 318
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

Riverbend is located in Jeffersonville, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Riverbend

What neighborhood is Riverbend in?

Riverbend is in the Golfview Estates neighborhood of Jeffersonville.

Who is the Director of Nursing at Riverbend?

Courtney Thomasson is the Director of Nursing at Riverbend.

Who is the owner of Riverbend?

Riverbend is legally operated by Csl Riverbend In, LLC, and administered by Ricki Elston.

Is Riverbend in a walkable area?

Riverbend has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Riverbend?

According to IN state health department records, Riverbend's license number is 25-010885-1.

When does Riverbend's license expire?

According to IN state health department records, Riverbend's license expires on February 28, 2027.

What is the occupancy rate at Riverbend?

Riverbend's occupancy is 70%.

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