(888) 927-9409
Call
(888) 927-9409
Riverbend
Assisted Living & Memory Care · Jeffersonville, IN
Exterior view of a senior living facility with landscaping Pathway leading to residential buildings surrounded by gardens Cozy common area with seating and a fireplace Cozy interior space with seating and a TV

Riverbend

Assisted Living & Memory Care · Jeffersonville, IN
2715 Charlestown Pike, Jeffersonville, IN 47130 View map Calculator: See prices in your area
Calculator: See prices in your area

Overview of Riverbend

Located in the welcoming town of Jeffersonville, IN, the Riverbend is a remarkable senior living community offering assisted living and memory care services. Here, residents can choose from well-appointed and cozy accommodations with several floor plans including studio and one-bedroom. As for memory care, a thoughtfully designed specialized care program called Magnolia Trails is utilized to accommodate the immediate care and support that those with cognitive conditions like Alzheimer’s disease and dementia need.

Experience its above-and-beyond amenities and services including delicious and nutritious meals, housekeeping and linen services, regular personal care assessments, medication administration and reminders, and transportation to nearby locations. Join in various social activities and events such as exercise classes and themed parties. At Riverbend, seniors can truly enjoy a blissful retirement.

Facility Direct Line (812) 505-4766
Facility Direct Line (812) 505-4766
Bed community size
114-bed community Rank #192 / 437Bed count — State benchmarkedThis home is ranked 192nd out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation Rank #57 / 378Years in operation — State benchmarkedThis home is ranked 57th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100 Rank #432 / 587Walk Score — State benchmarkedThis home is ranked 432nd out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
70%
Rank #190 / 434Occupancy rate — State benchmarkedThis home is ranked 190th out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Indiana average: 68.1%
Occupied beds
80 / 114
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceMarch 1, 2025
ExpirationFebruary 28, 2027
License Number25-010885-1

Ownership & Operating Entity

Riverbend is legally operated by Csl Riverbend In, Llc, and administered by Ricki Elston.

Profit StatusFor-profit

Type Of Units

Residential
114 units
Total beds
114 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCourtney Thomasson
ContactMr. Dan Fink, Director

Contact Information

Fax(812) 280-8094

Contact Riverbend

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 16 deficiencies 9 complaints 18 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

3 points below the Indiana average for assisted living residences (83/100)

Rank #194 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 194th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 80 out of 100. Letter grade B-. 3 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 6 Worse Metrics worse than Indiana average:
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (51% above)
• Inspections (23% above)
• Total complaints (80% above)
• Complaints per year (77% above)
• Complaint visits (100% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (56% below)
• Deficiencies per year (56% below)
• Deficiencies per inspection (53% below)
• Total visits (5% below)
Latest Inspection June 11, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1636 This facility has 56% fewer total deficiencies than a typical Indiana assisted living residence (16 vs. IN avg 36).↓ 56% better Rank #104 / 386 Total deficiencies — State benchmarked This home is ranked 104th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 49 This facility has 56% fewer deficiencies per year than a typical Indiana assisted living residence (4 vs. IN avg 9).↓ 56% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.91.9 This facility has 53% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.9 vs. IN avg 1.9).↓ 53% better Rank #53 / 386 Deficiencies per inspection — State benchmarked This home is ranked 53rd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1819 This facility has 5% fewer total visits than a typical Indiana assisted living residence (18 vs. IN avg 19).↓ 5% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 107 This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 56%37% This facility has 19 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (56% vs. IN avg 37%).↑ 19% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1613 This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 95 This facility has 80% more total complaints than a typical Indiana assisted living residence (9 vs. IN avg 5).↑ 80% worse Rank #314 / 352 Total complaints — State benchmarked This home is ranked 314th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 2.31.3 This facility has 77% more complaints per year than a typical Indiana assisted living residence (2.3 vs. IN avg 1.3).↑ 77% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 168 This facility has 100% more complaint visits than a typical Indiana assisted living residence (16 vs. IN avg 8).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on June 11, 2025, cited two deficiencies for medication administration and pharmacy services, both substantiated and documented.
  • Multiple inspections from 2022 through 2025 found repeated deficiencies in resident safety, including elopement risks, staff verbal and physical abuse, and failure to prevent harm.
  • Recurring sanitation and kitchen maintenance issues were cited in January 2025 and earlier, with some corrective actions documented but problems persisting over time.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Riverbend

Address 4.4 miles from city center Info Estimated distance in miles from Jeffersonville's city center to Riverbend's address, calculated via Google Maps.

Calculate Travel Distance to Riverbend

Add your location

Address

Compare Assisted Living around Jeffersonville

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Bridgepointe Gardens
AL
MC
Jeffersonville
231
Facility 231
IN AVG 116
Rank #15 / 437
No
6
Facility 6
IN AVG 37
Rank #509 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #130 / 378
43.3%
Facility 43.3%
IN AVG 66.4%
Rank #364 / 404
-Peter HastingsBridgepointe Gardens LLCKelly Konrad
96
Facility 96
IN AVG 83
Rank #23 / 384
4
2
Facility 2
IN AVG 5
Rank #50 / 352
5
Facility 5
IN AVG 36
Rank #34 / 386
0.7
Facility 0.7
IN AVG 1.9
Rank #33 / 386
Vivera Senior Living of Jeffersonville
AL
MC
Jeffersonville130Yes 8 Studio / 1 Bed27 82.3% -Jenny BrownVivera Senior Living Of JeffersonvilleVanessa Gales-92115.5
Riverbend
AL
MC
Jeffersonville (Golfview Estates)
114
Facility 114
IN AVG 116
Rank #192 / 437
Yes
15
Facility 15
IN AVG 37
Rank #432 / 587
Studio / Suite / 1 Bed
19
Facility 19
IN AVG 8
Rank #57 / 378
70.2%
Facility 70.2%
IN AVG 66.4%
Rank #179 / 404
A+Ricki ElstonCsl Riverbend In, LLCCourtney Thomasson
80
Facility 80
IN AVG 83
Rank #194 / 384
16
9
Facility 9
IN AVG 5
Rank #314 / 352
16
Facility 16
IN AVG 36
Rank #104 / 386
0.9
Facility 0.9
IN AVG 1.9
Rank #53 / 386
Windsor Assisted Living
AL
Jeffersonville
47
Facility 47
IN AVG 116
Rank #406 / 437
No
5
Facility 5
IN AVG 37
Rank #518 / 587
-
28
Facility 28
IN AVG 8
Rank #32 / 378
68.1%
Facility 68.1%
IN AVG 66.4%
Rank #197 / 404
-Steven BrianHoosier Enterprises Vii IncTyra Heath
100
Facility 100
IN AVG 83
Rank #1 / 384
3-
1
Facility 1
IN AVG 36
Rank #8 / 386
0.2
Facility 0.2
IN AVG 1.9
Rank #10 / 386
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

Riverbend is located in Jeffersonville, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Riverbend

What neighborhood is Riverbend in?

Riverbend is in the Golfview Estates neighborhood of Jeffersonville.

Who is the Director of Nursing at Riverbend?

Courtney Thomasson is the Director of Nursing at Riverbend.

Who is the owner of Riverbend?

Riverbend is legally operated by Csl Riverbend In, Llc, and administered by Ricki Elston.

Is Riverbend in a walkable area?

Riverbend has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Riverbend?

According to IN state health department records, Riverbend's license number is 25-010885-1.

When does Riverbend's license expire?

According to IN state health department records, Riverbend's license expires on February 28, 2027.

What is the occupancy rate at Riverbend?

Riverbend's occupancy is 70%.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat