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Serenity Gardens
Assisted Living, Hospice Care & Memory Care · Redding, CA
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Serenity Gardens

Assisted Living, Hospice Care & Memory Care · Redding, CA
1233 Willis Street, Redding, CA 96001 View map Calculator: See prices in your area
Serenity Gardens accepts Medicaid.
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Serenity Gardens accepts Medicaid.

Overview of Serenity Gardens

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Licensed since 2014, Serenity Gardens is a 30-bed assisted living and memory care community at 1233 Willis Street in Redding, California. It’s owned and operated by Matthew and Betty Cain, with Betty Cain serving as administrator. Medicaid accepted, with starting prices at $1,240 monthly. The community provides assisted living, memory care, and respite care to residents in Shasta County.

The inspection record is well above California’s average. Since 2021, Serenity Gardens totaled 1 citation against a California average of 10, with just 0.1 citations per inspection compared to the 3.3 state average. Total complaints number 2 over five years, against a California average of 14. The latest inspection was May 2026. Serenity Gardens also holds a Bronze National Quality Award from AHCA/NCAL.

Services span a wellness and activities program, on-site religious services, pet-friendly accommodations, and daily meals with a nightly dessert selection. Home care services are present. Emergency response systems exist throughout the building.

A smaller, owner-operated community in Redding, Serenity Gardens suits older adults and families seeking assisted living or memory care, especially those needing Medicaid-covered care or an accessible entry price point in northern California.

Facility Direct Line (530) 605-4033
Facility Direct Line (530) 605-4033
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Bed community size
30-bed community Rank #1257 / 1646Bed count — State benchmarkedThis home is ranked 1257th out of 1646 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation Rank #604 / 1504Years in operation — State benchmarkedThis home is ranked 604th out of 1504 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.

About this community

Occupancy

Occupancy rate
70%
Rank #928 / 1492Occupancy rate — State benchmarkedThis home is ranked 928th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
21 / 30
Average occupied beds in California homes 87 beds

Awards

Bronze National Quality Award from AHCA/NCAL

License Details

Facility TypeResidential Care Elderly
IssuanceJuly 16, 2014
CountyShasta
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA

Ownership & Operating Entity

Serenity Gardens is legally operated by Cain, Matthew & Betty, and administered by Betty Cain.

Owner NameMatthew & Betty Cain

Safety & Compliance

Emergency SystemsYes
Safety Featuresemergency response systems, trained staff

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Home Care

Additional Policies & Features

Pets Allowed
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Dining
Transportation
Wi-Fi
Housekeeping
Laundry
Activities
Wellness Program
Specific ProgramsLevels of Care, Personal Care
Religious Services

Pricing & Financial Information

Starting Price$1,240 per month

Contact Serenity Gardens

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 1 citation 2 complaints 11 total visits 2 complaint visits 6 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

12 points above the California average for assisted living residences (81/100)

Rank #271 / 1475 in California Inspection Score — State benchmarked This home is ranked 271st out of 1475 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1475 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 12 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 6 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (100% below)
• Citations per inspection (97% below)
• Total complaints (86% below)
• Complaints per year (86% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1434 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1434 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1434 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 04 This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1116 This facility has had 31% fewer total inspections than the California average (11 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 31% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 213 This facility has had 85% fewer complaint visits than the California average (2 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer Rank #326 / 1388 Complaint visits — State benchmarked This home is ranked 326th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has had 57% fewer other visits than the California average (3 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 64 This facility has had 50% more official inspections than the California average (6 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 214 This facility has 86% fewer total complaints than a typical California assisted living residence (2 vs. CA avg 14).↓ 86% better
Complaints per year Info Average complaints per year since 2021. 0.42.8 This facility has 86% fewer complaints per year than a typical California assisted living residence (0.4 vs. CA avg 2.8).↓ 86% better
Show Inspection Reports

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Address 4.6 miles from city center Info Estimated distance in miles from Redding's city center to Serenity Gardens's address, calculated via Google Maps.

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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

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Serenity Gardens
AL
HOS
MC
Redding (Grant)
30
Facility 30
CA AVG 104
Rank #1257 / 1646
No-
93
Facility 93
CA AVG 81
Rank #271 / 1475
11
2
Facility 2
CA AVG 13
Rank #326 / 1388
1
Facility 1
CA AVG 3
Rank #478 / 1434
12
Facility 12
CA AVG 13
Rank #604 / 1504
 70.0% -Matthew & Betty Cain-
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Financial Assistance for
Assisted Living in California

Serenity Gardens is located in REDDING, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Serenity Gardens

What neighborhood is Serenity Gardens in?

Serenity Gardens is in the Grant neighborhood of REDDING.

Who is the owner of Serenity Gardens?

Serenity Gardens is legally operated by Cain, Matthew & Betty, and administered by Betty Cain.

What is the occupancy rate at Serenity Gardens?

Serenity Gardens's occupancy is 70%.

How long has Serenity Gardens been in business?

Serenity Gardens has been operating for approximately 12 years, based on available licensing and registration records.

Are pets allowed at Serenity Gardens?

No, Serenity Gardens has a no-pet policy.

Who is the administrator of Serenity Gardens?

Betty Cain is the administrator of Serenity Gardens.

How many beds does Serenity Gardens have?

Serenity Gardens has 30 beds.

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