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Serenity Gardens
Assisted Living, Hospice Care & Memory Care · Redding, CA
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Serenity Gardens

Assisted Living, Hospice Care & Memory Care · Redding, CA
1233 Willis Street, Redding, CA 96001 View map Calculator: See prices in your area
Serenity Gardens accepts Medicaid.
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Serenity Gardens accepts Medicaid.

Overview of Serenity Gardens

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Licensed since 2014, Serenity Gardens is a 30-bed assisted living and memory care community at 1233 Willis Street in Redding, California. It’s owned and operated by Matthew and Betty Cain, with Betty Cain serving as administrator. Medicaid accepted, with starting prices at $1,240 monthly. The community provides assisted living, memory care, and respite care to residents in Shasta County.

The inspection record is well above California’s average. Since 2021, Serenity Gardens totaled 1 citation against a California average of 10, with just 0.1 citations per inspection compared to the 3.3 state average. Total complaints number 2 over five years, against a California average of 14. The latest inspection was May 2026. Serenity Gardens also holds a Bronze National Quality Award from AHCA/NCAL.

Services span a wellness and activities program, on-site religious services, pet-friendly accommodations, and daily meals with a nightly dessert selection. Home care services are present. Emergency response systems exist throughout the building.

A smaller, owner-operated community in Redding, Serenity Gardens suits older adults and families seeking assisted living or memory care, especially those needing Medicaid-covered care or an accessible entry price point in northern California.

Facility Direct Line (530) 605-4033
Facility Direct Line (530) 605-4033
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Bed community size
30-bed community Rank #1258 / 1648Bed count — State benchmarkedThis home is ranked 1258th out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
11 years in operation Rank #614 / 1494Years in operation — State benchmarkedThis home is ranked 614th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 0 / 100 Rank #2065 / 2087Walk Score — State benchmarkedThis home is ranked 2065th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
70%
Rank #929 / 1496Occupancy rate — State benchmarkedThis home is ranked 929th out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
21 / 30
Average occupied beds in California homes 87 beds

Awards

Bronze National Quality Award from AHCA/NCAL

License Details

Facility TypeResidential Care Elderly
IssuanceJuly 16, 2014
CountyShasta
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA

Ownership & Operating Entity

Serenity Gardens is legally operated by Cain, Matthew & Betty, and administered by Betty Cain.

Owner NameMatthew & Betty Cain

Safety & Compliance

Emergency SystemsYes
Safety Featuresemergency response systems, trained staff

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Home Care

Additional Policies & Features

Pets Allowed
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Dining Room
Transportation
Wifi
Housekeeping
Laundry
Activities
Wellness Program
Specific ProgramsLevels of Care, Personal Care
Religious Services

Pricing & Financial Information

Starting Price$1,240 per month

Contact Serenity Gardens

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 1 citation 2 complaints 11 total visits 2 complaint visits 6 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

7 points above the California average for assisted living residences (81/100)

Rank #513 / 1399 in California Inspection Score — State benchmarked This home is ranked 513th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 88 out of 100. Letter grade B+. 7 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (50% above) 8 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (31% below)
• Complaint visits (85% below)
• Other visits (57% below)
• Total complaints (86% below)
• Complaints per year (86% below)
Latest Inspection May 8, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Citations per year Info Average citations per year since 2021. 0.22 This facility has 90% fewer citations per year than a typical California assisted living residence (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1116 This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16).↓ 31% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 213 This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better Rank #324 / 1388 Complaint visits — State benchmarked This home is ranked 324th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 64 This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 214 This facility has 86% fewer total complaints than a typical California assisted living residence (2 vs. CA avg 14).↓ 86% better
Complaints per year Info Average complaints per year since 2021. 0.42.8 This facility has 86% fewer complaints per year than a typical California assisted living residence (0.4 vs. CA avg 2.8).↓ 86% better
Show Inspection Reports

Places of interest near Serenity Gardens

Address 4.6 miles from city center Info Estimated distance in miles from Redding's city center to Serenity Gardens's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.

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Serenity Gardens
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Rank #1258 / 1648
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CA AVG 81
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6
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-
11
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CA AVG 13
Rank #614 / 1494
 70.0% -Matthew & Betty Cain-
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Financial Assistance for
Assisted Living in California

Serenity Gardens is located in REDDING, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Serenity Gardens

What neighborhood is Serenity Gardens in?

Serenity Gardens is in the Grant neighborhood of REDDING.

Who is the owner of Serenity Gardens?

Serenity Gardens is legally operated by Cain, Matthew & Betty, and administered by Betty Cain.

What is the occupancy rate at Serenity Gardens?

Serenity Gardens's occupancy is 70%.

Who is the administrator of Serenity Gardens?

Betty Cain is the administrator of Serenity Gardens.

How many beds does Serenity Gardens have?

Serenity Gardens has 30 beds.

Has Serenity Gardens had any citations?

Serenity Gardens has had 1 reported citation since 2021 according to records from California Department of Social Services (CDSS).

Are there photos of Serenity Gardens?

Yes — there are 80 photos of Serenity Gardens in the photo gallery on this page.

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