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Tucked in the heart of Daly City, California, Serra Highlands Senior Living stands as a premier senior home, promising not just a residence, but a sanctuary of peace for seniors. Its classic yet airy ambiance creates a welcoming atmosphere, offering a sense of tranquility that sets the stage for an elevated senior living experience. At Serra Highlands, residents revel in the freedom of independent living while relishing the support of top-notch assisted living services.
The community buzzes with vibrant energy, boasting a social calendar filled with engaging activities and leisure opportunities. The array of floor plans caters to diverse preferences, ensuring residents stay active and engaged. What truly sets this home apart is its in-house culinary team, transforming every meal into a delightful culinary experience. This community seamlessly blends contemporary elegance with timeless comfort, creating a home where residents can truly thrive in every moment.
Lower than the California average: 72.8%Serra Highlands Senior Living is legally operated by Pacifica Cl Ca Llc; Pacifica Daly 2 Lp; Daly City, and administrated by Joshua Lambengco.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
14 points below the California average for assisted living residences (81/100)
Rank #1156 / 1401 in California Inspection Score — State benchmarked This home is ranked 1156th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 10 | This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #895 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 895th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 8 | 4 | This facility has 100% more moderate citations (type b) than a typical California assisted living residence (8 vs. CA avg 4).↑ 100% worse |
|
Citations per year
Average citations per year since 2022.
| 3.3 | 2.5 | This facility has 32% more citations per year than a typical California assisted living residence (3.3 vs. CA avg 2.5).↑ 32% worse |
|
Citations per inspection
Average citations per inspection.
| 0.4 | 3.3 | This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 31 | 16 | This facility has 94% more total visits than a typical California assisted living residence (31 vs. CA avg 16).↑ 94% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 16 | 13 | This facility has 23% more complaint visits than a typical California assisted living residence (16 vs. CA avg 13).↑ 23% worse Rank #1049 / 1397 Complaint visits — State benchmarked This home is ranked 1049th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 13 | 7 | This facility has 86% more other visits than a typical California assisted living residence (13 vs. CA avg 7).↑ 86% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 7 | 10 | This facility has 30% fewer complaint investigations than a typical California assisted living residence (7 vs. CA avg 10).↓ 30% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
2.8 miles from city center
Estimated distance in miles from Daly City's city center to Serra Highlands Senior Living's address, calculated via Google Maps.
— 0.87 miles to nearest hospital (Kaiser Permanente South San Francisco Medical Center)
Add your location
Serra Highlands Senior Living is located in Daly City, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Peninsula Del Rey |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Daly City (St. Francis) | 150
Facility
150
CA AVG
103
Rank
#343 / 1657 | Yes |
76
Facility
76
CA AVG
57
Rank
#530 / 2092 | 90
Facility
90
CA AVG
81
Rank
#398 / 1401 | 4 | 10
Facility
10
CA AVG
13
Rank
#850 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 19
Facility
19
CA AVG
13
Rank
#392 / 1487 |
70.7%
Facility
70.7%
CA AVG
74.8%
Rank
#830 / 1368 | Pdr Subtenant LLC, Srg Califorina Mgmt LLC | - |
| Serra Highlands Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Daly City (Serramonte) | 120
Facility
120
CA AVG
103
Rank
#561 / 1657 | No |
56
Facility
56
CA AVG
57
Rank
#1180 / 2092 | 67
Facility
67
CA AVG
81
Rank
#1156 / 1401 | 2 | 16
Facility
16
CA AVG
13
Rank
#1049 / 1397 | 5
Facility
5
CA AVG
3
Rank
#895 / 1164 | 26
Facility
26
CA AVG
13
Rank
#205 / 1487 |
41.7%
Facility
41.7%
CA AVG
74.8%
Rank
#1319 / 1368 | Pacifica Cl Ca LLC; Pacifica Daly 2 LP; Daly City | Studio / 1 Bed / 2 Bed |
| Serra Highlands Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Daly City (Serramonte) | 120
Facility
120
CA AVG
103
Rank
#561 / 1657 | No |
56
Facility
56
CA AVG
57
Rank
#1180 / 2092 | 66
Facility
66
CA AVG
81
Rank
#1218 / 1401 | 3 | 18
Facility
18
CA AVG
13
Rank
#1088 / 1397 | 5
Facility
5
CA AVG
3
Rank
#895 / 1164 | 26
Facility
26
CA AVG
13
Rank
#205 / 1487 |
46.7%
Facility
46.7%
CA AVG
74.8%
Rank
#1279 / 1368 | Pacifica Cl Ca LLC; Pacifica Daly 2 LP; Daly City | - |
Serra Highlands Senior Living is in the Serramonte neighborhood of Daly City.
The legal owner and operator of Serra Highlands Senior Living is Pacifica Cl Ca Llc; Pacifica Daly 2 Lp; Daly City.
Serra Highlands Senior Living has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Serra Highlands Senior Living's occupancy is 42%.
Yes — see the floorplan options available at Serra Highlands Senior Living on this page.
Joshua Lambengco is the administrator of Serra Highlands Senior Living.
Serra Highlands Senior Living has 120 beds.
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