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Servant Heart
Servant Heart

Servant Heart

2225 Jester Ct, Reno, NV 89503 View map Calculator: See prices in your area
Servant Heart accepts Medicaid.
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Servant Heart accepts Medicaid.

Overview of Servant Heart

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Conveniently located in Reno, NV, Servant Heart Senior Living LLC is a trusted assisted living community that offers assistance for activities of daily living. Here, residents can spend their retirement comfortably with thoughtfully furnished accommodations and well-maintained amenities. Household tasks, including housekeeping, laundry, and meal preparation, are also taken care of, ensuring residents have a maintenance-free lifestyle.

Promoting an active lifestyle and social engagement, social events and light exercises are conducted. Residents also take their medications as prescribed and travel to their appointments with ease, as medication management and transportation services are also provided. The community’s supportive environment and dedicated services allow residents to maintain their independence without hassles.

Facility Direct Line (775) 787-2100
Facility Direct Line (775) 787-2100 rsatterfield@servantshearts.org
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Bed community size
8-bed community Rank #233 / 321Bed count — State benchmarkedThis home is ranked 233rd out of 321 homes in Nevada for bed count. Shows this facility's certified or reported bed count compared to other Nevada facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
2 years in operation Rank #245 / 278Years in operation — State benchmarkedThis home is ranked 245th out of 278 homes in Nevada for years in operation. Shows how long this facility has been in operation compared to other Nevada facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 22 / 100 Rank #333 / 415Walk Score — State benchmarkedThis home is ranked 333rd out of 415 homes in Nevada for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Nevada facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
75%
Rank #177 / 263Occupancy rate — State benchmarkedThis home is ranked 177th out of 263 homes in Nevada for occupancy. Shows this facility's occupancy rate versus the Nevada average, with its Statewide rank out of 263. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nevada that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Nevada average: 81.5%
Occupied beds
6 / 8
Average occupied beds in Nevada homes 92 beds

License Details

Facility TypeResidential Facility For Groups
StatusActive
IssuanceJanuary 1, 2024
ExpirationDecember 31, 2026
CertificationsCARF Accreditation
AccreditationsCARF

Ownership & Operating Entity

Servant Heart is administered by Nida Mir.

Type Of Units

Independent Living
1 units
Assisted Living Beds (Low Income) Units designated for residents who qualify for low-income assistance programs.
0 units
Assisted Living
7 units
Total beds
8 units

Safety & Compliance

Wheelchair Accessible
Safety FeaturesAnnual training in 1st aid, CPR, blood-borne pathogens, medication administration

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Policies & Features

Admission CriteriaMinimal wait time for services (30-60 days)

Amenities & Lifestyle

Transportation
Activities
Wellness Programmusic, art, media, social activities
Branded ProgramsServant's Heart day program
Volunteer Program
Touring HoursMonday-Friday: 8:00 AM - 4:00 PM

Contact Servant Heart

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

Since 2023 · 3 years of data 7 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Nevada state average
Overall vs. NV average 0 Worse No metrics in this bucket. 2 Better Metrics better than Nevada average:
• Total deficiencies (89% below)
• Deficiencies per inspection (40% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNV Averagevs. NV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 762 This facility has 89% fewer total deficiencies than a typical Nevada assisted living residence (7 vs. NV avg 62).↓ 89% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.83 This facility has 40% fewer deficiencies per inspection than a typical Nevada assisted living residence (1.8 vs. NV avg 3).↓ 40% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNV Averagevs. NV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 421 This facility has had 81% fewer total inspections than the Nevada average (4 vs. NV avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 81% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 22, 2025 annual inspection found no deficiencies and awarded the facility a grade of A with no further action required.
  • September 4, 2024 annual inspection cited seven deficiencies focused on medication administration, including missing reviews, expired meds, improper labeling, and incomplete physician assessments.
  • May 21, 2024 complaint investigation found no deficiencies and unsubstantiated allegations against the Administrator regarding emergency response and qualifications.
Show Inspection Reports

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Servant Heart

Address 2.3 miles from city center Info Estimated distance in miles from Reno's city center to Servant Heart's address, calculated via Google Maps.

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Compare Assisted Living around Reno

Info below is compiled from the NV Dept. of Health & Human Services, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Cascades of the Sierra
AL
IL
MC
RC
Spanish Springs (Neighborhood Way)
150
Facility 150
NV AVG 42
Rank #18 / 321
Yes
21
Facility 21
NV AVG 45
Rank #337 / 415
Independent Living, Assisted Living Beds (Low Income), Assisted Living (120), Alzheimer's Care (30)
18
Facility 18
NV AVG 14
Rank #92 / 278
 64.0% -
30
Facility 30
NV AVG 17.2
Rank #14 / 95
40
154
Facility 154
NV AVG 62
Rank #222 / 233
3.9
Facility 3.9
NV AVG 3.0
Rank #176 / 233
Christopher Gardner
Clearwater at Rancharrah
AL
MC
RC
Reno
142
Facility 142
NV AVG 42
Rank #30 / 321
Yes
47
Facility 47
NV AVG 45
Rank #211 / 415
Studio / 1 Bed / 2 Bed
1
Facility 1
NV AVG 14
Rank #260 / 278
 83.1% -
38
Facility 38
NV AVG 17.2
Rank #12 / 95
8
49
Facility 49
NV AVG 62
Rank #140 / 233
6.1
Facility 6.1
NV AVG 3.0
Rank #210 / 233
Apolinario Gozon
Five Star Premier Residences of Reno
AL
IL
Reno (Plumas Street)
45
Facility 45
NV AVG 42
Rank #94 / 321
Yes
60
Facility 60
NV AVG 45
Rank #106 / 415
Studio / 1 Bed / 2 Bed
37
Facility 37
NV AVG 14
Rank #10 / 278
 84.4% --21
107
Facility 107
NV AVG 62
Rank #208 / 233
5.1
Facility 5.1
NV AVG 3.0
Rank #203 / 233
Nicole Owczarski
Servant Heart
AL
Reno (West University)
8
Facility 8
NV AVG 42
Rank #233 / 321
No
22
Facility 22
NV AVG 45
Rank #333 / 415
Independent Living (1), Assisted Living Beds (Low Income), Assisted Living (7)
2
Facility 2
NV AVG 14
Rank #245 / 278
 75.0% --4
7
Facility 7
NV AVG 62
Rank #35 / 233
1.8
Facility 1.8
NV AVG 3.0
Rank #87 / 233
Nida Mir
Amy’s Eden Senior Care
AL
HC
HOS
MC
RC
Reno-Yes
66
Facility 66
NV AVG 45
Rank #67 / 415
Private Rooms
13
Facility 13
NV AVG 14
Rank #122 / 278
-A+----Deena
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Financial Assistance for
Assisted Living in Nevada

Servant Heart is located in Reno, Nevada.
Here are the financial assistance programs available to residents in Nevada.

Get Financial aid guidance

Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled
General Nevada resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NV

High urban demand (e.g., Las Vegas); rural challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Nevada Senior Services Program

NV SSP

Age 60+
General Nevada resident, at risk of decline.
Income Limits ~$1,800/month individual, varies
Asset Limits $5,000 individual
NV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus)
General Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$967/month (individual); spenddown allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
NV

Self-directed (family can be paid); statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Senior Rx Program

Nevada Senior Rx Program

Age 65+
General Nevada resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
NV

Covers up to $38.75/month premium; funded by tobacco settlement.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled
General Nevada resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NV

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NV

5 AAAs; prioritizes rural, low-income caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nevada resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NV

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Servant Heart

What neighborhood is Servant Heart in?

Servant Heart is in the West University neighborhood of Reno.

Is Servant Heart in a walkable area?

Servant Heart has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.

When does Servant Heart's license expire?

According to NV state health department records, Servant Heart's license expires on December 31, 2026.

What is the occupancy rate at Servant Heart?

Servant Heart's occupancy is 75%.

How long has Servant Heart been in business?

Servant Heart has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Servant Heart?

No, Servant Heart has a no-pet policy.

Who is the administrator of Servant Heart?

Nida Mir is the administrator of Servant Heart.

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