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Seven Lakes Assisted Living
Assisted Living, Memory Care & Respite Care · West End, NC
Exterior view of an assisted living facility with rocking chairs Comfortable lounge area in an assisted living facility Comfortable lounge area in an assisted living facility Vegetable skewers prepared for a meal

Seven Lakes Assisted Living

Assisted Living, Memory Care & Respite Care · West End, NC
292 Mcdougall Drive West End, Nc 27376, West End, NC 27376 View map Calculator: See prices in your area
Seven Lakes Assisted Living accepts Medicaid.
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Seven Lakes Assisted Living accepts Medicaid.

Overview of Seven Lakes Assisted Living

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Seven Lakes Assisted Living is a senior living facility located in West End, North Carolina. It offers personalized support for older adults through assisted living and memory care services. The community is designed to provide a safe, secure environment with 24/7 trained staff and a variety of amenities to enhance residents' quality of life.
Facility Direct Line (910) 673-2045
Facility Direct Line (910) 673-2045
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Bed community size
60-bed community Rank #232 / 389Bed count — State benchmarkedThis home is ranked 232nd out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 21 / 100 Rank #372 / 573Walk Score — State benchmarkedThis home is ranked 372nd out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
83%
Rank #84 / 241Occupancy rate — State benchmarkedThis home is ranked 84th out of 241 homes in North Carolina for Occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 241. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the North Carolina average: 76.4%
Occupied beds
50 / 60
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMoore
License NumberHAL-063-023

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Specific ProgramsSecured Living

Contact Seven Lakes Assisted Living

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2014 · 12 years of data 31 deficiencies 18 inspections 0 penalties 12 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 5 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (32% below)
• Deficiencies per inspection (23% below)
• Inspections with deficiencies (37% below)
• Inspection deficiency rate (26% below)
Latest Inspection October 2, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NC Average vs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 31 46 This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better
Deficiencies per year Info Average deficiencies per year since 2014. 2.6 3.8 This facility has 32% fewer deficiencies per year than a typical North Carolina assisted living residence (2.6 vs. NC avg 3.8).↓ 32% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.7 2.2 This facility has 23% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.7 vs. NC avg 2.2).↓ 23% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility NC Average vs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 18 21 This facility has had 14% fewer total inspections than the North Carolina average (18 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 12 19 This facility has 37% fewer inspections with deficiencies than a typical North Carolina assisted living residence (12 vs. NC avg 19).↓ 37% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67% 90% This facility has 23 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (67% vs. NC avg 90%).↓ 23% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 2, 2025 inspection found 3 deficiencies including unclean furniture, disrespectful resident treatment with inappropriate COVID-19 isolation, and medication administration errors; complaint was substantiated.
  • May 17, 2024 annual survey cited 9 deficiencies including unsafe windows in Special Care Unit, inadequate medication staff training, poor supervision causing falls and one death, and medication errors.
  • July 31, 2024 follow-up found 3 deficiencies related to medication aide training documentation, unclear medication orders, and medication administration errors with insulin and inhalers.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
2 / 5

health inspections, staffing, and quality measures

Division Of Health Service Rating
3/4

Scores

DHSR Score
99.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Places of interest near Seven Lakes Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from West End's city center to Seven Lakes Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Seven Lakes Assisted Living

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Address

Compare Assisted Living around the area

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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 Asheville (Stockwood) 70 No 29 -
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 Greensboro (Guilford College) 69 No 35 Villa Apartments / Townhomes / Apartments / Cottages
Seven Lakes Assisted Living
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 West End 60 No 21 -
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Frequently Asked Questions about Seven Lakes Assisted Living

Is Seven Lakes Assisted Living in a walkable area?

Seven Lakes Assisted Living has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Seven Lakes Assisted Living?

According to NC state health department records, Seven Lakes Assisted Living's license number is HAL-063-023.

What is the occupancy rate at Seven Lakes Assisted Living?

Seven Lakes Assisted Living's occupancy is 83%.

Are pets allowed at Seven Lakes Assisted Living?

No, Seven Lakes Assisted Living has a no-pet policy.

How many beds does Seven Lakes Assisted Living have?

Seven Lakes Assisted Living has 60 beds.

Are there photos of Seven Lakes Assisted Living?

Yes — there are 3 photos of Seven Lakes Assisted Living in the photo gallery on this page.

What is the address of Seven Lakes Assisted Living?

Seven Lakes Assisted Living is located at 292 Mcdougall Drive West End, Nc 27376, West End, NC 27376.

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