Seven Lakes Assisted Living
Assisted Living, Memory Care & Respite Care · North Carolina, NC

Seven Lakes Assisted Living

Assisted Living, Memory Care & Respite Care · North Carolina, NC
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Seven Lakes Assisted Living accepts Medicaid.

Overview of Seven Lakes Assisted Living

Seven Lakes Assisted Living is a senior living facility located in West End, North Carolina. It offers personalized support for older adults through assisted living and memory care services. The community is designed to provide a safe, secure environment with 24/7 trained staff and a variety of amenities to enhance residents' quality of life.
(910) 673-2045
Bed community size
60-bed community Rank #233 / 390Bed count — State benchmarkedThis home is ranked 233rd out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 21 / 100 Rank #371 / 572Walk Score — State benchmarkedThis home is ranked 371st out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
83%
Rank #80 / 271Occupancy rate — State benchmarkedThis home is ranked 80th out of 271 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 271. Higher occupancy signals strong local demand and financial stability.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the North Carolina average: 76.4%
Occupied beds
50 / 60
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMoore
License NumberHAL-063-023

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Amenities & Lifestyle

Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Specific ProgramsSecured Living.

Dining & Nutrition

Food DescriptionHealthy, balanced meals prepared to meet dietary needs while offering flavor, variety, and an enjoyable dining experience.

Contact Seven Lakes Assisted Living

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2014 · 12 years of data 31 deficiencies 18 inspections 0 penalties 12 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 6 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (32% below)
• Deficiencies per inspection (23% below)
• Total inspections (14% below)
• Inspections with deficiencies (37% below)
• Inspection deficiency rate (26% below)
Latest Inspection October 2, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3146 This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better
Deficiencies per year Info Average deficiencies per year since 2014. 2.63.8 This facility has 32% fewer deficiencies per year than a typical North Carolina assisted living residence (2.6 vs. NC avg 3.8).↓ 32% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.2 This facility has 23% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.7 vs. NC avg 2.2).↓ 23% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1821 This facility has 14% fewer total inspections than a typical North Carolina assisted living residence (18 vs. NC avg 21).↓ 14% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1219 This facility has 37% fewer inspections with deficiencies than a typical North Carolina assisted living residence (12 vs. NC avg 19).↓ 37% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%90% This facility has 23 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (67% vs. NC avg 90%).↓ 23% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 2, 2025 inspection found 3 deficiencies including unclean furniture, disrespectful resident treatment with inappropriate COVID-19 isolation, and medication administration errors; complaint was substantiated.
  • May 17, 2024 annual survey cited 9 deficiencies including unsafe windows in Special Care Unit, inadequate medication staff training, poor supervision causing falls and one death, and medication errors.
  • July 31, 2024 follow-up found 3 deficiencies related to medication aide training documentation, unclear medication orders, and medication administration errors with insulin and inhalers.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
2 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 106th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
30/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
99.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Places of interest near Seven Lakes Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from West End's city center to Seven Lakes Assisted Living's address, calculated via Google Maps.

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Address

Compare Assisted Living around North Carolina

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Sunrise of Cary
AL
HC
MC
Cary (West Chatham Street)
85
Facility 85
NC AVG 72
Rank #135 / 390
Yes
34
Facility 34
NC AVG 33
Rank #271 / 572
40.0%
Facility 40.0%
NC AVG 69.9%
Rank #208 / 246
A-
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 322
18
66.7%
Facility 66.7%
NC AVG 76.2%
Rank #69 / 335
Studio / Suite / 1 Bed
The Arboretum at Woodland Terrace
AL
IL
MC
Cary (Woodland Terrace)
84
Facility 84
NC AVG 72
Rank #138 / 390
Yes
55
Facility 55
NC AVG 33
Rank #110 / 572
39.3%
Facility 39.3%
NC AVG 69.9%
Rank #211 / 246
-
95.75/200
Facility 95.75/200
NC AVG 92.2
Rank #210 / 322
19
84.2%
Facility 84.2%
NC AVG 76.2%
Rank #239 / 335
Studio / 1 Bed / 2 Bed
Brookdale South Charlotte
AL
MC
Charlotte (Wessex Square)
82
Facility 82
NC AVG 72
Rank #145 / 390
Yes
16
Facility 16
NC AVG 33
Rank #407 / 572
74.4%
Facility 74.4%
NC AVG 69.9%
Rank #122 / 246
A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 322
20
80%
Facility 80%
NC AVG 76.2%
Rank #169 / 335
-
Brookdale Dickinson Avenue
AL
MC
Greenville
76
Facility 76
NC AVG 72
Rank #169 / 390
Yes
38
Facility 38
NC AVG 33
Rank #235 / 572
67.1%
Facility 67.1%
NC AVG 69.9%
Rank #150 / 246
A+
84.50/200
Facility 84.50/200
NC AVG 92.2
Rank #285 / 322
16
87.5%
Facility 87.5%
NC AVG 76.2%
Rank #274 / 335
-
Seven Lakes Assisted Living
AL
MC
RC
West End
60
Facility 60
NC AVG 72
Rank #233 / 390
No
21
Facility 21
NC AVG 33
Rank #371 / 572
83.3%
Facility 83.3%
NC AVG 69.9%
Rank #73 / 246
-
99.75/200
Facility 99.75/200
NC AVG 92.2
Rank #143 / 322
18
72.2%
Facility 72.2%
NC AVG 76.2%
Rank #106 / 335
-

Financial Assistance for
Assisted Living in North Carolina

Seven Lakes Assisted Living is located in West End, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Seven Lakes Assisted Living

Is Seven Lakes Assisted Living in a walkable area?

Seven Lakes Assisted Living has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Seven Lakes Assisted Living?

According to NC state health department records, Seven Lakes Assisted Living's license number is HAL-063-023.

What is the occupancy rate at Seven Lakes Assisted Living?

Seven Lakes Assisted Living's occupancy is 83%.

How many beds does Seven Lakes Assisted Living have?

Seven Lakes Assisted Living has 60 beds.

Are there photos of Seven Lakes Assisted Living?

Yes — there are 3 photos of Seven Lakes Assisted Living in the photo gallery on this page.

What is the address of Seven Lakes Assisted Living?

Seven Lakes Assisted Living is located at 292 McDougall Drive West End, NC 27376.

What is the phone number of Seven Lakes Assisted Living?

(910) 673-2045 will put you in contact with the team at Seven Lakes Assisted Living.

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