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Spring Hills Mount Vernon
Assisted Living & Memory Care · Alexandria, VA
Exterior view of the facility with parking and trees Outdoor seating area with chairs and a view Outdoor patio area with tables and umbrellas Bright dining room with wooden tables and blue walls Residents enjoying a sunny outdoor patio area

Spring Hills Mount Vernon

Assisted Living & Memory Care · Alexandria, VA
3709 Shannons Green Way, Alexandria, VA 22309 View map Calculator: See prices in your area
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Overview of Spring Hills Mount Vernon

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Administered by Bora Bisimwa, Spring Hills Mount Vernon is an assisted living and memory care community on Shannons Green Way in Alexandria, Virginia. The 98-bed facility occupies a three-story building offering studio apartments and serves occupants requiring residential and assisted living care, including non-ambulatory support. The really walkable neighborhood bears a walk score of 70, so it’s easy for residents and visiting families to run errands on foot and access nearby essentials.

Spring Hills Mount Vernon welcomes pets through their PAW program, a beneficial addition for occupants valuing a furry friend’s companionship. Daily life centers on fine dining experiences and engaging activities tailored to bolster residents’ well-being. Transportation services help occupants manage appointments and outings, and a fitness and recreation program supports active engagement. With studio housing as the primary accommodation option, the home currently operates at 49 percent occupancy.

The Virginia Department of Social Services’ inspections have pointed to themes around medication management, incident reporting, resident supervision, and facility maintenance. These are themes families may want to ask about when touring.

Facility Direct Line (703) 780-7100
Facility Direct Line (703) 780-7100
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 98 Rank #156 / 365Bed count — State benchmarkedThis home is ranked 156th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #64 / 434Walk Score — State benchmarkedThis home is ranked 64th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
70 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #254 / 293Occupancy rate — State benchmarkedThis home is ranked 254th out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
49% This home usually has availability
Lower than the Virginia average: 85.7%
Occupied beds
48 / 98
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 9, 2027
QualificationSpecial Care Unit | Residential and Assisted Living Care | Non-Ambulatory

Ownership & Operating Entity

Spring Hills Mount Vernon is administered by Bora Bisimwa.

Contact Information

Business Hours6:00 a.m. - 5:59 a.m., Sunday - Saturday

Contact Spring Hills Mount Vernon

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 37 deficiencies 11 complaints 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 3 Worse Metrics worse than Virginia average:
• Total deficiencies (16% above)
• Total complaints (57% above)
• Complaints per year (57% above) 1 Better Metrics better than Virginia average:
• Deficiencies per inspection (4% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3732 This facility has 16% more total deficiencies than a typical Virginia assisted living residence (37 vs. VA avg 32).↑ 16% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.62.7 This facility has 4% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.6 vs. VA avg 2.7).↓ 4% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1414 This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 117 This facility has 57% more total complaints than a typical Virginia assisted living residence (11 vs. VA avg 7).↑ 57% worse
Complaints per year Info Average complaints per year since 2021. 2.21.4 This facility has 57% more complaints per year than a typical Virginia assisted living residence (2.2 vs. VA avg 1.4).↑ 57% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Spring Hills Mount Vernon

Address 5.5 miles from city center Info Estimated distance in miles from Alexandria's city center to Spring Hills Mount Vernon's address, calculated via Google Maps.

Calculate Travel Distance to Spring Hills Mount Vernon

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Compare Assisted Living around Alexandria

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Fountains at Washington House
AL
IL
MC
Alexandria (Alexandria West)
215
Facility 215
VA AVG 96
Rank #14 / 365
Yes
66
Facility 66
VA AVG 45
Rank #76 / 434
Studio / 1 bed / 2 bedVictoria Baxter
32.6%
Facility 32.6%
VA AVG 71%
Rank #286 / 293
A+5
40%
Facility 40%
VA AVG 59.3%
Rank #73 / 330
1
Facility 1
VA AVG 7
Rank #78 / 330
6
Facility 6
VA AVG 32
Rank #48 / 271
1.2
Facility 1.2
VA AVG 2.3
Rank #68 / 271
Potomac Place Assisted Living
AL
MC
RC
Woodbridge
148
Facility 148
VA AVG 96
Rank #48 / 365
Yes
59
Facility 59
VA AVG 45
Rank #115 / 434
1 Bed / 2 BedMr. Fredy Montes
54.7%
Facility 54.7%
VA AVG 71%
Rank #234 / 293
-7
14%
Facility 14%
VA AVG 59.3%
Rank #20 / 330
3
Facility 3
VA AVG 7
Rank #154 / 330
3
Facility 3
VA AVG 32
Rank #25 / 271
0.4
Facility 0.4
VA AVG 2.3
Rank #24 / 271
Benchmark at Alexandria
AL
MC
RC
Alexandria (Alexandria West)
134
Facility 134
VA AVG 96
Rank #63 / 365
Yes
81
Facility 81
VA AVG 45
Rank #43 / 434
Studio / 1 Bed / 2 BedCarol L. Tarlowoh
47.8%
Facility 47.8%
VA AVG 71%
Rank #257 / 293
C-5
80%
Facility 80%
VA AVG 59.3%
Rank #251 / 330
2
Facility 2
VA AVG 7
Rank #117 / 330
19
Facility 19
VA AVG 32
Rank #130 / 271
3.8
Facility 3.8
VA AVG 2.3
Rank #212 / 271
Sunrise of Alexandria
AL
HOS
MC
Alexandria (Seminary Hill)
110
Facility 110
VA AVG 96
Rank #109 / 365
Yes
62
Facility 62
VA AVG 45
Rank #97 / 434
Studio / 1 Bed / 2 BedArin Burrell-Duru
65.5%
Facility 65.5%
VA AVG 71%
Rank #191 / 293
A-7
29%
Facility 29%
VA AVG 59.3%
Rank #45 / 330
3
Facility 3
VA AVG 7
Rank #154 / 330
4
Facility 4
VA AVG 32
Rank #35 / 271
0.6
Facility 0.6
VA AVG 2.3
Rank #34 / 271
Spring Hills Mount Vernon
AL
MC
Alexandria
98
Facility 98
VA AVG 96
Rank #156 / 365
Yes
70
Facility 70
VA AVG 45
Rank #64 / 434
StudioBora Bisimwa
49.0%
Facility 49.0%
VA AVG 71%
Rank #254 / 293
A+14
86%
Facility 86%
VA AVG 59.3%
Rank #273 / 330
11
Facility 11
VA AVG 7
Rank #278 / 330
37
Facility 37
VA AVG 32
Rank #190 / 271
2.6
Facility 2.6
VA AVG 2.3
Rank #162 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Spring Hills Mount Vernon is located in Alexandria, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Spring Hills Mount Vernon

Is Spring Hills Mount Vernon in a walkable area?

Spring Hills Mount Vernon has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

When does Spring Hills Mount Vernon's license expire?

According to VA state health department records, Spring Hills Mount Vernon's license expires on March 9, 2027.

What is the occupancy rate at Spring Hills Mount Vernon?

Spring Hills Mount Vernon's occupancy is 49%.

Are pets allowed at Spring Hills Mount Vernon?

Yes, Spring Hills Mount Vernon allows residents to bring their pets.

Who is the administrator of Spring Hills Mount Vernon?

Bora Bisimwa is the administrator of Spring Hills Mount Vernon.

How many beds does Spring Hills Mount Vernon have?

Spring Hills Mount Vernon has 98 beds.

Has Spring Hills Mount Vernon had any deficiencies?

Spring Hills Mount Vernon has had 37 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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