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StoryPoint Cordova (HarborChase)
Assisted Living, Independent Living & Memory Care · Cordova, TN
Exterior view of StoryPoint senior living facility Bright and inviting lobby with seating areas Bright dining room with elegant decor and seating Interior dining area with floral arrangements and seating

StoryPoint Cordova (HarborChase)

Assisted Living, Independent Living & Memory Care · Cordova, TN
1600 Appling Rd, Cordova, TN 38016 View map
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Overview of StoryPoint Cordova (HarborChase)

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Located in Cordova, TN, StoryPoint Cordova (HarborChase) is a dedicated senior living community that offers independent living, assisted living and memory care. Residents enjoy a maintenance-free lifestyle in their snug and elegant accommodations, with a wide selection of floor plans to choose from. The community provides various assistance to those needing extra care and support, including 24-hour licensed support, help with daily living activities, companion care, and mobility assistance.

With just the right amount of care and support, residents can continue living an independent lifestyle with plenty of time for leisure and enrichment. The community conducts a wide array of interesting activities and fitness programs to keep residents active, healthy, and entertained. Residents also enjoy a personalized dining experience, consisting of carefully prepared meals that cater to their dietary needs and tastes. Here, residents are given access to the necessities of a fulfilling retirement life.

Facility Direct Line (901) 586-8557
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 97 Rank #71 / 257Bed count — State benchmarked This assisted living community is ranked 71st out of 257 assisted living communities we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #139 / 276Walk Score — State benchmarked This assisted living community is ranked 139th out of 276 assisted living communities we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
30 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #114 / 138Occupancy rate — State benchmarked This assisted living community is ranked 114th out of 138 assisted living communities we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 138. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
54.6% This home usually has availability

Based on 53 residents and 97 beds. Source: state licensing agency resident count

Lower than the Tennessee average: 74.5%

About This Community

Pricing & Financial Information

The below pricing was updated on

Independent Living
$3,670/Month

License Details

Facility TypeAssisted Care Living Facility
CountyShelby
License Number00000505

Ownership & Operating Entity

StoryPoint Cordova (HarborChase) is legally operated by CD-TT Cordova, LLC, and administered by Jessica Thomas.

Additional Policies & Features

Pets Allowed

Room Accommodations

Building Type3-story
Room Types
Studio 1 Bed 2 Bed

Contact StoryPoint Cordova (HarborChase)

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TN average 0 Worse No metrics in this bucket. 1 Better Metrics better than Tennessee average:
• Total citations (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 12.0 This facility has 50% fewer total citations than a typical Tennessee assisted living residence (1 vs. TN avg 2).↓ 50% better
Show Inspection Reports

Residents information

Stay stats

Average length of stay
379 days
Total residents
60
Total admissions (2024)
23
Total discharges (2024)
11

Discharges

  • To hospital 2
  • To Private Residence or Home 1

Demographics

GENDER

  • Female Residents 51.7%
  • Male Residents 48.3%

AGE DISTRIBUTION

  • 65-69 5%
  • 70-74 21.7%
  • 75-79 21.7%
  • 80-84 26.7%
  • 85-89 11.7%
  • 90 or more 13.3%

ETHNICITY

  • Black Residents 25%
  • White Residents 73.3%
  • Total Other Race Residents 1.7%

Living Spaces & Floor Plans for StoryPoint Cordova (HarborChase)

2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout
2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
Reviews (1)

StoryPoint Cordova (HarborChase) Reviews

Ryan Newcomb
BEWARE!! My family and I visited StoryPoint about a month ago with my grandmother, and decided this would be the place for her. Long story short, the facility, which already met her, decided she needed almost more than double the amount of care to the tune of about $4,000 more than what was previously discussed day of move in. There were outstanding circumstances here, however all paperwork was sent to Storypoint 4-5 days in advance of the move. This was all sprung on us, after a 4 hour drive to the facility with movers in tow. After waiting in the "hospitality sweet", for more than 4 hours, we were finally approved to move in. Later in the day, after moving in, we were told we had the incorrect paperwork, and she wouldn't be able to stay the night at the facility. This story continues, and not in a good way, however long story short, we decided to go elsewhere. We decided we needed to go somewhere that had enough staff to facilitate the promises this company makes. To make things sting even better, we asked for our $4000 refund, which was promptly denied. I don't leave many reviews, but this situation deserved it. If you would like to hear more, and are considering this location, feel free to email me as I wish someone had warned me of this place before we wrote the check. Ryannewcomb@me.com

Places of interest near StoryPoint Cordova (HarborChase)

Address 3.6 miles from city center Info Estimated distance in miles from Cordova's city center to StoryPoint Cordova (HarborChase)'s address, calculated via Google Maps.

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Compare Assisted Living around Cordova

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Belmont Village Memphis
AL
MC
RC
Memphis
120
Facility 120
TN AVG 77
Rank #26 / 257
Yes
55
Facility 55
TN AVG 32
Rank #24 / 276
Studio / 1 Bed
28
Facility 28
TN AVG 23
Rank #45 / 227
85.0%
Facility 85.0%
TN AVG 74.5%
Rank #51 / 138
A+Stephanie CrumpBelmont Village Memphis Tenant, LLC
663 days
Facility 663 days
TN AVG 461
Rank #37 / 170
9338.7%61.3%2.2%5.4%8.6%9.7%17.2%28%15.1%14%3.2%95.7%1.1%
Belmont Village Senior Living Memphis
AL
IL
MC
Memphis
120
Facility 120
TN AVG 77
Rank #26 / 257
Yes
55
Facility 55
TN AVG 32
Rank #24 / 276
-
28
Facility 28
TN AVG 23
Rank #45 / 227
85.0%
Facility 85.0%
TN AVG 74.5%
Rank #51 / 138
A+Stephanie CrumpBelmont Village Memphis Tenant, LLC
663 days
Facility 663 days
TN AVG 461
Rank #37 / 170
9338.7%61.3%2.2%5.4%8.6%9.7%17.2%28%15.1%14%3.2%95.7%1.1%
Germantown Plantation Senior Living Community
AL
IL
Germantown
152
Facility 152
TN AVG 77
Rank #6 / 257
No
55
Facility 55
TN AVG 32
Rank #24 / 276
1 Bed / 2 Bed
21
Facility 21
TN AVG 23
Rank #137 / 227
73.0%
Facility 73.0%
TN AVG 74.5%
Rank #87 / 138
A+Cynthia Ellen WorkmanGermantown Plantation Retirement Communi
1261 days
Facility 1261 days
TN AVG 461
Rank #2 / 170
14427.1%72.9%0.7%0%1.4%5.6%4.9%11.1%29.2%47.2%1.4%98.6%-
Schilling Gardens Senior Living
AL
ADC
HC
HOS
MC
RC
Collierville
78
Facility 78
TN AVG 77
Rank #106 / 257
Yes
29
Facility 29
TN AVG 32
Rank #145 / 276
Studio / 1 Bed
45
Facility 45
TN AVG 23
Rank #22 / 227
61.5%
Facility 61.5%
TN AVG 74.5%
Rank #107 / 138
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 461
Rank #89 / 170
6431.3%68.8%0%1.6%1.6%6.3%10.9%12.5%28.1%39.1%1.6%98.4%-
StoryPoint Cordova (HarborChase)
AL
IL
MC
Cordova
97
Facility 97
TN AVG 77
Rank #71 / 257
Yes
30
Facility 30
TN AVG 32
Rank #139 / 276
Studio / 1 Bed / 2 Bed-
54.6%
Facility 54.6%
TN AVG 74.5%
Rank #114 / 138
-Jessica ThomasCd-Tt Cordova, LLC
379 days
Facility 379 days
TN AVG 461
Rank #102 / 170
6048.3%51.7%0%0%5%21.7%21.7%26.7%11.7%13.3%25%73.3%1.7%

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in Tennessee

StoryPoint Cordova (HarborChase) is in Cordova, Tennessee. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Long-term care coverage

CHOICES Program

TN Medicaid CHOICES

Income limit
Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.

Eligibility

General
CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
TN specifics
Benefits depend on CHOICES group and an authorized assessment.

What it provides

  • Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TN specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home support

Tennessee Options for Community Living

TN Options

Income limit
No income eligibility requirement; an income-based sliding fee scale applies.

Eligibility

General
Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
TN specifics
State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.

What it provides

  • Homemaker personal care and home-delivered meals; other local services vary.
Caregiver support

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
TN specifics
Administered through Area Agencies on Aging and Disability; service availability varies by area.

What it provides

  • Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare costs

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
TN specifics
QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.

What it provides

  • Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Who it is for
Income-eligible households responsible for home heating or energy costs
Income limit
60% of state median income by household size under the applicable program-year matrix.

Eligibility

General
Low-income Tennessee household that meets program and local documentation requirements.
TN specifics
THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.

What it provides

  • Home-energy and crisis assistance based on the applicable program-year matrix.
Food assistance

Tennessee Aging Nutrition Program

Tennessee Aging Nutrition Program

Income limit
OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
Asset limit
OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.

Eligibility

General
Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
TN specifics
State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.

What it provides

  • Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Homeowner tax relief

Property Tax Relief Program

Tennessee Property Tax Relief Program

Income limit
2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.

Eligibility

General
Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
TN specifics
Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.

What it provides

  • Reimbursement varies with property assessment local tax rate and appraisal ratio.
Know before you visit

Frequently Asked Questions about StoryPoint Cordova (HarborChase)

Quick answers from public records and the community's own listing.
01 Who is the owner of StoryPoint Cordova (HarborChase)?
StoryPoint Cordova (HarborChase) is legally operated by CD-TT Cordova, LLC, and administered by Jessica Thomas.
02 Is StoryPoint Cordova (HarborChase) in a walkable area?
StoryPoint Cordova (HarborChase) has a walk score of 30. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
03 What is the license number of StoryPoint Cordova (HarborChase)?
According to TN state health department records, StoryPoint Cordova (HarborChase)'s license number is 00000505.
04 What is the occupancy rate at StoryPoint Cordova (HarborChase)?
StoryPoint Cordova (HarborChase)'s occupancy is 54.6%.
05 Are pets allowed at StoryPoint Cordova (HarborChase)?
Yes, StoryPoint Cordova (HarborChase) allows residents to bring their pets.
06 Who is the administrator of StoryPoint Cordova (HarborChase)?
Jessica Thomas is the administrator of StoryPoint Cordova (HarborChase).
07 How many beds does StoryPoint Cordova (HarborChase) have?
StoryPoint Cordova (HarborChase) has 97 beds.
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