StoryPoint Grand Rapids East (Samaritas)
Assisted Living & Independent Living · Grand Rapids, MI

StoryPoint Grand Rapids East (Samaritas)

Assisted Living & Independent Living · Grand Rapids, MI

Overview of StoryPoint Grand Rapids East (samaritas)

Located at 2000 32nd Street Southeast in Grand Rapids, StoryPoint Grand Rapids East (Samaritas) is a 125-bed facility operated by a church-affiliated nonprofit with 39 years of operation. The community primarily serves Medicaid residents in long-term care and independent living arrangements, with typical stays averaging 275 days. Current occupancy stands at 71.6%, modestly below the Michigan average.

Amenities include a fitness center, salon, courtyard with walking paths, and a dining program featuring chef-prepared meals. 24-hour staffing and memory care services are available.

Regulatory compliance constitutes the most significant concern: a September 2025 inspection identified two critical and nine serious deficiencies, contributing to an overall 1-star CMS rating; 71.8% below the state average. Ten inspections since 2019 yielded 85 citations, versus a state average of 33.5, concentrated in quality of life and care, resident rights, and abuse/neglect deficiency categories.

Over three years, the facility accumulated $365,000 in federal fines and experienced three payment denials, placing it lowest among Michigan’s 136 skilled nursing facilities in penalties.

Nursing staffing hours actually exceed state benchmarks at 4 hours 53 minutes per resident per day; 15% above Michigan’s average. Weekend coverage is 28% above state standard. The staff-to-resident ratio of 2.48:1 is 46% better than peers.

Quality outcomes, despite adequate staffing levels, show serious deterioration: 11% of long-stay residents experience significant weight loss (94% worse than state average), falls with major injury occur in 6% (compared to 3.2% statewide), and antipsychotic medication is administered to 25.7% of residents versus 15% statewide.

A $1.6 million operating deficit was reported in 2023.

The facility is structured for long-term care of Medicaid-eligible adults and residents requiring memory care support in a church-affiliated residential setting, though current regulatory findings require careful family review.

Years in operation
39 years in operation Rank #13 / 183Years in operation — State benchmarkedThis home is ranked 13th out of 183 homes in Michigan for Years In Operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 27 / 100 Rank #461 / 703Walk Score — State benchmarkedThis home is ranked 461st out of 703 homes in Michigan for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Awards

caring_caring_star_2026
place_for_mom_best_of_2024
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place_for_mom_best_of_2023

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist (per BBB, record updated Jul 2026)

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Dining Room
Restaurant
Courtyard
Walking Paths
Transportation
Housekeeping
Laundry
Linen Service
Activities
Wellness Program

Pricing & Financial Information

Starting Price$1,999 per month

Contact StoryPoint Grand Rapids East (Samaritas)

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 269 / 538 / 817 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Living Spaces & Floor Plans for StoryPoint Grand Rapids East (Samaritas)

Places of interest near StoryPoint Grand Rapids East (Samaritas)

Address 5.3 miles from city center Info Estimated distance in miles from Grand Rapids's city center to StoryPoint Grand Rapids East (Samaritas)'s address, calculated via Google Maps.

Calculate Travel Distance to StoryPoint Grand Rapids East (Samaritas)

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Address

Compare Assisted Living around Grand Rapids

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).

Porter Hills Village
AL
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100
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1
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Private Rooms--2
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SNF
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95
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25
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MI AVG 39
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Studio / 1 Bed / Private Rooms-A+1
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MI AVG 8
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HOS
IL
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20
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44
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MI AVG 39
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---2
7
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Holland Home
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AL
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20
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20
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39
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MI AVG 22
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-
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1821 N East Street Opco LLC
StoryPoint Grand Rapids East (Samaritas)
AL
IL
Grand Rapids (Millbrook)
-
Facility -
MI AVG 74
Rank #71 / 431
Yes
27
Facility 27
MI AVG 39
Rank #461 / 703
Studio / 1 Bed / 2 Bed
39
Facility 39
MI AVG 22
Rank #13 / 183
A+----

Financial Assistance for
Assisted Living in Michigan

StoryPoint Grand Rapids East (Samaritas) is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.

Get Financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled
General Michigan resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MI

Delivered through regional waiver agents; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Adult day care ($65/day)

Home Help Program

Michigan Home Help

Age 65+ or disabled
General Michigan resident, Medicaid- eligible or low-income.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MI

Can hire family caregivers; less intensive than waiver.

Benefits
Personal care (up to 60 hours/month) Homemaker services Respite (varies)

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+
General Michigan resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple).
MI

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled
General Michigan resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MI

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MI

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Michigan resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MI

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Frequently Asked Questions about StoryPoint Grand Rapids East (Samaritas)

What neighborhood is StoryPoint Grand Rapids East (Samaritas) in?

StoryPoint Grand Rapids East (Samaritas) is in the Millbrook neighborhood of Grand Rapids.

Is StoryPoint Grand Rapids East (Samaritas) in a walkable area?

StoryPoint Grand Rapids East (Samaritas) has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are there photos of StoryPoint Grand Rapids East (Samaritas)?

Yes — there are 4 photos of StoryPoint Grand Rapids East (Samaritas) in the photo gallery on this page.

What is the address of StoryPoint Grand Rapids East (Samaritas)?

StoryPoint Grand Rapids East (Samaritas) is located at 2000 32Nd St Se, Grand Rapids, MI 49508.

What is the phone number of StoryPoint Grand Rapids East (Samaritas)?

(616) 284-5700 will put you in contact with the team at StoryPoint Grand Rapids East (Samaritas).

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