(888) 927-9409
Pricing Call
(888) 927-9409
StoryPoint Knoxville West
Assisted Living & Memory Care · Knoxville, TN
Exterior view of a senior living facility with landscaped entrance Front entrance of StoryPoint Knoxville West with landscaping Exterior view of StoryPoint Knoxville West facility Exterior view of StoryPoint Knoxville West facility Covered outdoor seating area with flowers and plants Covered outdoor patio with tables and chairs A serene outdoor courtyard with seating and trees

StoryPoint Knoxville West

Assisted Living & Memory Care · Knoxville, TN
8501 S Northshore Dr, Knoxville, TN 37922 View map Calculator: See prices in your area
Contact Us Explore Open Rooms
Calculator: See prices in your area

Overview of StoryPoint Knoxville West

Facebook Instagram

StoryPoint Knoxville West is a senior living community in Knoxville, Tennessee, offering assisted living and memory care services. Residents at StoryPoint Knoxville West have the freedom to choose from a variety of floorplan options that best suit their lifestyle needs. The apartments are thoughtfully designed with open, wheelchair-accessible spaces, kitchens, and private outdoor areas.

At StoryPoint Knoxville West, residents can enjoy a wide range of services that enhance their retirement experience. The community is conveniently located near various amenities, including grocery stores, banks, pharmacies, and more. Shopping centers, restaurants, parks, and other attractions provide ample opportunities for socializing and pursuing personal interests. Assisted living residents receive 24-hour care and assistance with daily living activities such as bathing, dressing, and grooming. Memory care programming is tailored to provide specialized care and engaging activities in a supportive environment. 

Facility Direct Line (865) 670-0504
Facility Direct Line (865) 670-0504
Facebook Instagram
Bed community size
100-bed community Rank #141 / 425Bed count — State benchmarkedThis home is ranked 141st out of 425 homes in Tennessee for Bed Count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
26 years in operation Rank #231 / 386Years in operation — State benchmarkedThis home is ranked 231st out of 386 homes in Tennessee for Years In Operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 11 / 100 Rank #443 / 551Walk Score — State benchmarkedThis home is ranked 443rd out of 551 homes in Tennessee for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
Rank #139 / 272Occupancy rate — State benchmarkedThis home is ranked 139th out of 272 homes in Tennessee for Occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 272. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Tennessee average: 71.6%
Occupied beds
75 / 100
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
IssuanceApril 5, 2000
ExpirationMarch 11, 2026 Expired
CountyKnox
License Number00000163

Ownership & Operating Entity

StoryPoint Knoxville West is legally operated by Senior Living Manor Group, LLC, and administered by Linda Womack.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Jack Redmond, Marketing Specialist (per BBB, record updated Jul 2026)

Contact StoryPoint Knoxville West

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2018 · 8 years of data 3 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Tennessee state average
Overall vs. TN average 0 Worse No metrics in this bucket. 3 Better Metrics better than Tennessee average:
• Total citations (25% below)
• Citations per year (20% below)
• Citations per inspection (25% below)
Latest Inspection June 2, 2025 Life Safety

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 34 This facility has 25% fewer total citations than a typical Tennessee assisted living residence (3 vs. TN avg 4).↓ 25% better
Citations per year Info Average citations per year since 2018. 0.40.5 This facility has 20% fewer citations per year than a typical Tennessee assisted living residence (0.4 vs. TN avg 0.5).↓ 20% better
Citations per inspection Info Average citations per inspection. 1.52 This facility has 25% fewer citations per inspection than a typical Tennessee assisted living residence (1.5 vs. TN avg 2).↓ 25% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 22 This facility has total inspections in line with the Tennessee average (2 vs. TN avg 2).— At avg
Show Inspection Reports

Residents information

Stay stats

Average length of stay
172 days
Total residents
80
Total admissions (2024)
22
Total discharges (2024)
5

Discharges

  • To hospital 3
  • Deceased 2

Demographics

GENDER

  • Female Residents 55%
  • Male Residents 45%

AGE DISTRIBUTION

  • 60-64 1.3%
  • 70-74 2.5%
  • 75-79 3.8%
  • 80-84 35%
  • 85-89 20%
  • 90 or more 37.5%

ETHNICITY

  • Black Residents 13.8%
  • White Residents 86.3%

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for StoryPoint Knoxville West

1 Bedroom
Suite
1 Bedroom

Places of interest near StoryPoint Knoxville West

Address 7.7 miles from city center Info Estimated distance in miles from Knoxville's city center to StoryPoint Knoxville West's address, calculated via Google Maps.

Calculate Travel Distance to StoryPoint Knoxville West

Add your location

Address

Compare Assisted Living around Knoxville

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

StoryPoint Knoxville West
AL
MC
Knoxville (Rocky Hill Center)
100
Facility 100
TN AVG 88
Rank #141 / 425
Yes
11
Facility 11
TN AVG 34
Rank #443 / 551
Studio / Suite / 1 Bed
26
Facility 26
TN AVG 27
Rank #231 / 386
 75.0% A-Linda WomackSenior Living Manor Group, LLC
172 days
Facility 172 days
TN AVG 460
Rank #156 / 185
8045%55%0%1.3%0%2.5%3.8%35%20%37.5%13.8%86.3%-
NHC HealthCare, Farragut
AL
MC
NH
SNF
Knoxville
88
Facility 88
TN AVG 88
Rank #186 / 425
No
24
Facility 24
TN AVG 34
Rank #357 / 551
-
28
Facility 28
TN AVG 27
Rank #169 / 386
--Karla LaneNhc Healthcare/Farragut, LLC
190 days
Facility 190 days
TN AVG 460
Rank #152 / 185
6421.9%78.1%3.1%0%4.7%6.3%15.6%17.2%26.6%26.6%32.8%67.2%-
Northshore Heights
AL
MC
Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #230 / 425
No
6
Facility 6
TN AVG 34
Rank #476 / 551
Studio / 1 Bed- 82.4% -Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 460
Rank #21 / 185
8234.1%65.9%0%0%2.4%3.7%11%18.3%35.4%29.3%1.2%97.6%1.2%
Pinnacle Assisted Living
AL
Knoxville (Waterville Lane)
74
Facility 74
TN AVG 88
Rank #230 / 425
Yes
5
Facility 5
TN AVG 34
Rank #478 / 551
Private Rooms- 63.5% -Beth Anne WattsAltillo, LLC
666 days
Facility 666 days
TN AVG 460
Rank #39 / 185
7229.2%70.8%0%0%4.2%2.8%4.2%22.2%20.8%45.8%2.8%95.8%1.4%
Wellington Manor Knoxville
AL
MC
NH
SNF
Knoxville
65
Facility 65
TN AVG 88
Rank #273 / 425
Yes
36
Facility 36
TN AVG 34
Rank #259 / 551
Studio / 1 Bed
27
Facility 27
TN AVG 27
Rank #185 / 386
-B+Holly SmarrWellington Manor Knoxville, LLC
774 days
Facility 774 days
TN AVG 460
Rank #11 / 185
3721.6%78.4%5.4%0%0%2.7%10.8%13.5%24.3%43.2%-100%-
View all Nearby Homes

Financial Assistance for
Assisted Living in Tennessee

StoryPoint Knoxville West is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about StoryPoint Knoxville West

What neighborhood is StoryPoint Knoxville West in?

StoryPoint Knoxville West is in the Rocky Hill Center neighborhood of Knoxville.

Who is the owner of StoryPoint Knoxville West?

StoryPoint Knoxville West is legally operated by Senior Living Manor Group, LLC, and administered by Linda Womack.

Is StoryPoint Knoxville West in a walkable area?

StoryPoint Knoxville West has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of StoryPoint Knoxville West?

According to TN state health department records, StoryPoint Knoxville West's license number is 00000163.

When does StoryPoint Knoxville West's license expire?

According to TN state health department records, StoryPoint Knoxville West's license expires on March 11, 2026.

What is the occupancy rate at StoryPoint Knoxville West?

StoryPoint Knoxville West's occupancy is 75%.

Are pets allowed at StoryPoint Knoxville West?

Yes, StoryPoint Knoxville West allows residents to bring their pets.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat