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StoryPoint Knoxville West
Assisted Living & Memory Care · Knoxville, TN
Exterior view of a senior living facility with landscaped entrance Front entrance of StoryPoint Knoxville West with landscaping Exterior view of StoryPoint Knoxville West facility Exterior view of StoryPoint Knoxville West facility Covered outdoor seating area with flowers and plants Covered outdoor patio with tables and chairs A serene outdoor courtyard with seating and trees

StoryPoint Knoxville West

Assisted Living & Memory Care · Knoxville, TN
8501 S Northshore Dr, Knoxville, TN 37922 View map Calculator: See prices in your area
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Overview of StoryPoint Knoxville West

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Administered by Linda Womack, StoryPoint Knoxville West is a 100-bed, two-story assisted living and memory care community on South Northshore Drive in Knoxville, Tennessee. Operated by Senior Living Manor Group, the home has served the Knoxville area for 26 years. With 75 of its 100 beds currently filled, the facility reflects solid stability and consistent resident confidence. To fit different preferences and mobility levels, housing options include studios, suites, and one-bedroom floor plans.

StoryPoint Knoxville West provides 24-hour care and assistance with daily living activities: bathing, dressing, and grooming. Memory care programming offers specialized care tailored to occupants with cognitive challenges, with engaging activities made to bolster their well-being in a cheerful environment. Transportation services help residents access appointments and community outings, while fitness and recreation programs support active engagement. The surrounding South Northshore area offers nearby shopping centers, restaurants, parks, banks, pharmacies, and grocery stores, giving occupants and family members easy access to services and leisure activities. Pets are welcome, which attracts many families looking to maintain that connection at home. To support daily nutrition and community meals, dining facilities are offered on-site.

The facility falls under the Tennessee Department of Health, Division of Health Care Facilities’ oversight.

For families contemplating StoryPoint Knoxville West, an on-site tour offers an efficient way to see the floor plans, meet staff, and learn more about daily routines.

Facility Direct Line (865) 670-0504
Facility Direct Line (865) 670-0504
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 100 Rank #86 / 327Bed count — State benchmarkedThis home is ranked 86th out of 327 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #159 / 306Years in operation — State benchmarkedThis home is ranked 159th out of 306 homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #359 / 417Walk Score — State benchmarkedThis home is ranked 359th out of 417 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #103 / 187Occupancy rate — State benchmarkedThis home is ranked 103rd out of 187 homes we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 187. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75% This home usually has availability
Similar to the Tennessee average: 74%
Occupied beds
75 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A- Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Care Living Facility
IssuanceApril 5, 2000
CountyKnox
License Number00000163

Ownership & Operating Entity

StoryPoint Knoxville West is legally operated by Senior Living Manor Group, LLC, and administered by Linda Womack.

Contact StoryPoint Knoxville West

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TN average 0 Worse No metrics in this bucket. 1 Better Metrics better than Tennessee average:
• Total citations (80% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 15 This facility has 80% fewer total citations than a typical Tennessee assisted living residence (1 vs. TN avg 5).↓ 80% better
Show Inspection Reports

Residents information

Stay stats

Average length of stay
172 days
Total residents
80
Total admissions (2024)
22
Total discharges (2024)
5

Discharges

  • To hospital 3
  • Deceased 2

Demographics

GENDER

  • Female Residents 55%
  • Male Residents 45%

AGE DISTRIBUTION

  • 60-64 1.3%
  • 70-74 2.5%
  • 75-79 3.8%
  • 80-84 35%
  • 85-89 20%
  • 90 or more 37.5%

ETHNICITY

  • Black Residents 13.8%
  • White Residents 86.3%

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for StoryPoint Knoxville West

1 Bedroom
1 Bedroom
Layout
Floor plan 1
Floor plan 1
Layout
Suite
Suite
Layout
1 Bedroom
1 Bedroom
Layout

Places of interest near StoryPoint Knoxville West

Address 7.7 miles from city center Info Estimated distance in miles from Knoxville's city center to StoryPoint Knoxville West's address, calculated via Google Maps.

Calculate Travel Distance to StoryPoint Knoxville West

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Address

Compare Assisted Living around Knoxville

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Knoxville Landing
AL
IL
MC
Knoxville
102
Facility 102
TN AVG 83
Rank #84 / 327
Yes
13
Facility 13
TN AVG 36
Rank #350 / 417
Studio / 1 Bed
27
Facility 27
TN AVG 25
Rank #124 / 306
78.4%
Facility 78.4%
TN AVG 74%
Rank #87 / 187
-Michele BlankenshipWillow Ridge Senior Living - Knoxville L
623 days
Facility 623 days
TN AVG 459
Rank #49 / 182
11733.3%66.7%0%0.9%3.4%8.5%12.8%18.8%25.6%29.9%1.7%97.4%0.9%
StoryPoint Knoxville West
AL
MC
Knoxville (Rocky Hill Center)
100
Facility 100
TN AVG 83
Rank #86 / 327
Yes
11
Facility 11
TN AVG 36
Rank #359 / 417
Studio / Suite / 1 Bed
26
Facility 26
TN AVG 25
Rank #159 / 306
75.0%
Facility 75.0%
TN AVG 74%
Rank #103 / 187
A-Linda WomackSenior Living Manor Group, LLC
172 days
Facility 172 days
TN AVG 459
Rank #154 / 182
8045%55%0%1.3%0%2.5%3.8%35%20%37.5%13.8%86.3%-
Arbor Terrace of Knoxville
AL
MC
Knoxville (Cedar Bluff)
99
Facility 99
TN AVG 83
Rank #94 / 327
Yes
48
Facility 48
TN AVG 36
Rank #125 / 417
1 Bed
28
Facility 28
TN AVG 25
Rank #98 / 306
--Kelli JohnsonArhc Atknotn01 Trs, LLC
427 days
Facility 427 days
TN AVG 459
Rank #96 / 182
8830.7%69.3%0%1.1%3.4%11.4%6.8%17%25%35.2%1.1%97.7%1.1%
Oakwood Senior Living
AL
MC
Knoxville (Oakwood)
74
Facility 74
TN AVG 83
Rank #159 / 327
Yes
51
Facility 51
TN AVG 36
Rank #93 / 417
Private / Companion Suites
11
Facility 11
TN AVG 25
Rank #256 / 306
68.9%
Facility 68.9%
TN AVG 74%
Rank #120 / 187
AVicki Jo DaughteryOakwood Properties LLC
493 days
Facility 493 days
TN AVG 459
Rank #83 / 182
8742.5%57.5%1.1%3.4%0%4.6%16.1%29.9%20.7%24.1%4.6%95.4%-
Rain Forest Landings
AL
MC
RC
Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 83
Rank #205 / 327
No
18
Facility 18
TN AVG 36
Rank #319 / 417
Suite
14
Facility 14
TN AVG 25
Rank #240 / 306
95.2%
Facility 95.2%
TN AVG 74%
Rank #19 / 187
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 459
Rank #126 / 182
5930.5%69.5%1.7%0%3.4%6.8%13.6%23.7%23.7%27.1%5.1%93.2%1.7%

Rank badges are statewide: each community is ranked against every TN community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Tennessee

StoryPoint Knoxville West is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about StoryPoint Knoxville West

What neighborhood is StoryPoint Knoxville West in?

StoryPoint Knoxville West is in the Rocky Hill Center neighborhood of Knoxville.

Who is the owner of StoryPoint Knoxville West?

StoryPoint Knoxville West is legally operated by Senior Living Manor Group, LLC, and administered by Linda Womack.

Is StoryPoint Knoxville West in a walkable area?

StoryPoint Knoxville West has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of StoryPoint Knoxville West?

According to TN state health department records, StoryPoint Knoxville West's license number is 00000163.

What is the occupancy rate at StoryPoint Knoxville West?

StoryPoint Knoxville West's occupancy is 75%.

How long has StoryPoint Knoxville West been in business?

StoryPoint Knoxville West has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at StoryPoint Knoxville West?

Yes, StoryPoint Knoxville West allows residents to bring their pets.

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