Summerfield Memory Care of Redlands
Memory Care, Assisted Living & Respite Care · Redlands, CA

Summerfield Memory Care of Redlands

Memory Care, Assisted Living & Respite Care · Redlands, CA

Overview of Summerfield Memory Care of Redlands

Operating for six years, Summerfield Memory Care of Redlands is a single-story assisted living community in the historic Redlands area of Southern California that also provides memory care and respite care for older adults. The community is operated by SNH Cal Tenant LLC and Northstar Senior Living Management LLC under the leadership of administrator Rachelle Wheaton.

The community has 75 studio and suite accommodations, including dedicated memory care units for residents living with dementia. Licensed nurses and certified nursing assistants provide 24-hour care, while respite options include short-term stays, a VIP respite program, and day stays for individuals who do not require full-time residency.

Family-style dining emphasizes balanced nutrition, and residents can participate in game and movie nights, music programs, and pet therapy. Additional amenities include a beauty salon, bistro, library, housekeeping services, and in-house physician visits to support daily living. The surrounding neighborhood has a Walk Score of 63, allowing some errands and outings to be completed on foot.

Capacity and availability

Residents per day
39
Bed community size
75-bed community Rank #951 / 1645Bed count — State benchmarkedThis home is ranked 951st out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
6 years in operation Rank #927 / 1505Years in operation — State benchmarkedThis home is ranked 927th out of 1,505 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
52%
Rank #1289 / 1452Occupancy rate — State benchmarkedThis home is ranked 1289th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
39 / 75
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceApril 13, 2020
CountySan Bernardino
RCFE Number361880786

Ownership & Operating Entity

Summerfield Memory Care of Redlands is legally operated by Snh Cal Tenant LLC and Northstar Snr Lvg Mgt LLC, and administered by Rachelle Wheaton.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Game Room
Movie Theater
Salon
Music Program
Housekeeping
Bistro
Library
Specific ProgramsVIP Respite Care, Day Stay Program, Upcoming Events

Contact Summerfield Memory Care of Redlands

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 8 citations 39 total visits 22 complaint visits 5 official inspections 19 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points below the California average for assisted living residences (81/100)

Rank #1198 / 1474 in California Inspection Score — State benchmarked This home is ranked 1198th out of 1,474 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1474 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Serious citations (Type A) (100% above)
3 Better Metrics better than California average:
• Total citations (20% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (94% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 810 This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 63 This facility has 100% more serious citations (type a) than a typical California assisted living residence (6 vs. CA avg 3).↑ 100% worse Rank #1156 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 1156th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.23.3 This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 3916 This facility has had 144% more total inspections than the California average (39 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 144% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2213 This facility has had 69% more complaint visits than the California average (22 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 69% more Rank #1157 / 1387 Complaint visits — State benchmarked This home is ranked 1157th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 127 This facility has had 71% more other visits than the California average (12 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 71% more
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1910 This facility has had 90% more complaint investigations than the California average (19 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↑ 90% more

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: Single-story

Video

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Video tour: Summerfield Memory Care of Redlands
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Living Spaces & Floor Plans for Summerfield Memory Care of Redlands

Suite
Studio

Places of interest near Summerfield Memory Care of Redlands

Address 1.3 miles from city center Info Estimated distance in miles from Redlands's city center to Summerfield Memory Care of Redlands's address, calculated via Google Maps. — 0.66 miles to nearest hospital (Redlands Community Hospital)

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Address

Compare Memory Care around Redlands

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the benchmark below for the typical California score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Summerfield Memory Care of Redlands
MC
AL
RC
Redlands (South Redlands)
75
Facility 75
CA AVG 103
Rank #951 / 1,645
No 63
67
Facility 67
CA AVG 81
Rank #1,198 / 1,474
39
22
Facility 22
CA AVG 13
Rank #1,157 / 1,387
6
Facility 6
CA AVG 3
Rank #1,156 / 1,433
6
Facility 6
CA AVG 13
Rank #927 / 1,505
52.0% A+Snh Cal Tenant LLC And Northstar Snr Lvg Mgt LLCStudio / Suite
Blossom Grove Alzheimer’s Special Care Center
MC
Redlands
66
Facility 66
CA AVG 103
Rank #1,029 / 1,645
No 42
89
Facility 89
CA AVG 81
Rank #521 / 1,474
9
4
Facility 4
CA AVG 13
Rank #525 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
12
Facility 12
CA AVG 13
Rank #604 / 1,505
66.7% -Blossom Grove Mngt Ca LLC And Sun Meridian Sr. LivPrivate / Semi-Private / Shared Suite

Financial Assistance for
Memory Care in California

Summerfield Memory Care of Redlands is located in Redlands, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Summerfield Memory Care of Redlands

What neighborhood is Summerfield Memory Care of Redlands in?

Summerfield Memory Care of Redlands is in the South Redlands neighborhood of Redlands.

Who is the owner of Summerfield Memory Care of Redlands?

Summerfield Memory Care of Redlands is legally operated by Snh Cal Tenant LLC and Northstar Snr Lvg Mgt LLC, and administered by Rachelle Wheaton.

Is Summerfield Memory Care of Redlands in a walkable area?

Summerfield Memory Care of Redlands has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Summerfield Memory Care of Redlands?

Summerfield Memory Care of Redlands's occupancy is 52%.

How long has Summerfield Memory Care of Redlands been in business?

Summerfield Memory Care of Redlands has been operating for approximately 6 years, based on available licensing and registration records.

Are pets allowed at Summerfield Memory Care of Redlands?

No, Summerfield Memory Care of Redlands has a no-pet policy.

Who is the administrator of Summerfield Memory Care of Redlands?

Rachelle Wheaton is the administrator of Summerfield Memory Care of Redlands.

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