Summerfield Memory Care of Redlands
Memory Care, Assisted Living & Respite Care · Redlands, CA

Summerfield Memory Care of Redlands

Memory Care, Assisted Living & Respite Care · Redlands, CA

Overview of Summerfield Memory Care of Redlands

Operating for six years, Summerfield Memory Care of Redlands is a single-story assisted living community in the historic Redlands area of Southern California that also provides memory care and respite care for older adults. The community is operated by SNH Cal Tenant LLC and Northstar Senior Living Management LLC under the leadership of administrator Rachelle Wheaton.

The community has 75 studio and suite accommodations, including dedicated memory care units for residents living with dementia. Licensed nurses and certified nursing assistants provide 24-hour care, while respite options include short-term stays, a VIP respite program, and day stays for individuals who do not require full-time residency.

Family-style dining emphasizes balanced nutrition, and residents can participate in game and movie nights, music programs, and pet therapy. Additional amenities include a beauty salon, bistro, library, housekeeping services, and in-house physician visits to support daily living. The surrounding neighborhood has a Walk Score of 63, allowing some errands and outings to be completed on foot.

Bed community size
75-bed community Rank #952 / 1648Bed count — State benchmarkedThis home is ranked 952nd out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
6 years in operation Rank #899 / 1494Years in operation — State benchmarkedThis home is ranked 899th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 63 / 100 Rank #949 / 2087Walk Score — State benchmarkedThis home is ranked 949th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
52%
Rank #1292 / 1496Occupancy rate — State benchmarkedThis home is ranked 1292nd out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
39 / 75
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceApril 13, 2020
CountySan Bernardino
RCFE Number361880786

Ownership & Operating Entity

Summerfield Memory Care of Redlands is legally operated by Snh Cal Tenant LLC and Northstar Snr Lvg Mgt LLC, and administered by Rachelle Wheaton.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Game/Movie Nights
Beauty Salon
Coro Health Music Programs
Housekeeping
Pet Therapy
Bistro
Library
In-House Doctor Visits
Memory Care Units
Specific ProgramsVIP Respite Care, Day Stay Program, Upcoming Events

Contact Summerfield Memory Care of Redlands

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points below the California average for assisted living residences (81/100)

Rank #1155 / 1399 in California Inspection Score — State benchmarked This home is ranked 1155th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 6 Worse Metrics worse than California average:
• Serious citations (Type A) (100% above)
• Total visits (144% above)
• Complaint visits (69% above)
• Other visits (71% above)
• Official inspections (25% above)
• Complaint investigations (90% above)
4 Better Metrics better than California average:
• Total citations (30% below)
• Moderate citations (Type B) (75% below)
• Citations per year (30% below)
• Citations per inspection (94% below)
Latest Inspection May 5, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 710 This facility has 30% fewer total citations than a typical California assisted living residence (7 vs. CA avg 10).↓ 30% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 63 This facility has 100% more serious citations (type a) than a typical California assisted living residence (6 vs. CA avg 3).↑ 100% worse Rank #951 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 951st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2021. 1.42 This facility has 30% fewer citations per year than a typical California assisted living residence (1.4 vs. CA avg 2).↓ 30% better
Citations per inspection Info Average citations per inspection. 0.23.3 This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3916 This facility has 144% more total visits than a typical California assisted living residence (39 vs. CA avg 16).↑ 144% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2213 This facility has 69% more complaint visits than a typical California assisted living residence (22 vs. CA avg 13).↑ 69% worse Rank #1157 / 1388 Complaint visits — State benchmarked This home is ranked 1157th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 127 This facility has 71% more other visits than a typical California assisted living residence (12 vs. CA avg 7).↑ 71% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1910 This facility has 90% more complaint investigations than a typical California assisted living residence (19 vs. CA avg 10).↑ 90% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on March 6, 2026, found no deficiencies during an unannounced case management visit related to complaint investigations and incident reports.
  • The facility had two substantiated neglect citations in October 2025, including failure to perform first aid leading to a resident’s death and a $500 immediate civil penalty.
  • Several substantiated complaints in 2025 involved staff neglect, including failure to call emergency services after a resident altercation and improper physical restraint of a resident with a bedsheet.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: Single-story

Video

Get to know the community with a high-definition video tour
Video tour: Summerfield Memory Care of Redlands
Watch this video about life at Summerfield Memory Care of Redlands
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Living Spaces & Floor Plans for Summerfield Memory Care of Redlands

Suite
Studio

Places of interest near Summerfield Memory Care of Redlands

Address 1.3 miles from city center Info Estimated distance in miles from Redlands's city center to Summerfield Memory Care of Redlands's address, calculated via Google Maps. — 0.66 miles to nearest hospital (Redlands Community Hospital)

Calculate Travel Distance to Summerfield Memory Care of Redlands

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Address

Compare Memory Care around Redlands

The information below is reported by the California Department of Social Services and Department of Public Health.

Summerfield Memory Care of Redlands
MC
AL
RC
Redlands (South Redlands)
75
Facility 75
CA AVG 104
Rank #952 / 1648
No
63
Facility 63
CA AVG 57
Rank #949 / 2087
67
Facility 67
CA AVG 81
Rank #1155 / 1399
5
22
Facility 22
CA AVG 13
Rank #1157 / 1388
6
Facility 6
CA AVG 3
Rank #951 / 1160
6
Facility 6
CA AVG 13
Rank #899 / 1494
52.0% A+Snh Cal Tenant LLC And Northstar Snr Lvg Mgt LLCStudio / Suite
Blossom Grove Alzheimer’s Special Care Center
MC
Redlands
66
Facility 66
CA AVG 104
Rank #1030 / 1648
No
42
Facility 42
CA AVG 57
Rank #1523 / 2087
89
Facility 89
CA AVG 81
Rank #461 / 1399
5
4
Facility 4
CA AVG 13
Rank #525 / 1388
2
Facility 2
CA AVG 3
Rank #599 / 1160
12
Facility 12
CA AVG 13
Rank #571 / 1494
66.7% -Blossom Grove Mngt Ca LLC And Sun Meridian Sr. LivPrivate / Semi-Private / Shared Suite

Financial Assistance for
Memory Care in California

Summerfield Memory Care of Redlands is located in Redlands, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Summerfield Memory Care of Redlands

What neighborhood is Summerfield Memory Care of Redlands in?

Summerfield Memory Care of Redlands is in the South Redlands neighborhood of Redlands.

Who is the owner of Summerfield Memory Care of Redlands?

Summerfield Memory Care of Redlands is legally operated by Snh Cal Tenant LLC and Northstar Snr Lvg Mgt LLC, and administered by Rachelle Wheaton.

Is Summerfield Memory Care of Redlands in a walkable area?

Summerfield Memory Care of Redlands has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Summerfield Memory Care of Redlands?

Summerfield Memory Care of Redlands's occupancy is 52%.

Are pets allowed at Summerfield Memory Care of Redlands?

No, Summerfield Memory Care of Redlands has a no-pet policy.

Who is the administrator of Summerfield Memory Care of Redlands?

Rachelle Wheaton is the administrator of Summerfield Memory Care of Redlands.

How many beds does Summerfield Memory Care of Redlands have?

Summerfield Memory Care of Redlands has 75 beds.

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