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Sunrise at North Hills
Assisted Living, Hospice Care & Memory Care · Raleigh, NC
Exterior view of Sunrise at North Hills with a tree and parking area An outdoor area with a green space and seating. Bright and inviting common area with seating Cozy common area with comfortable seating and piano Common area with tables and piano

Sunrise at North Hills

Assisted Living, Hospice Care & Memory Care · Raleigh, NC
615 Spring Forest Rd, Raleigh, NC 27609 View map Calculator: See prices in your area
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Overview of Sunrise at North Hills

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Sunrise at North Hills is a full-service senior living community located in a convenient Raleigh, North Carolina location, helping residents enjoy excursions to popular local destinations as well as a variety of amenities and curated programs. The community offers room rates starting at $3,891 per month and welcomes residents into a loving, compassionate environment, working closely with each individual to develop a tailored plan that helps sustain their independence and autonomy. Sunrise at North Hills measures success by residents’ happiness, health, and safety, providing access to a comprehensive schedule of on-site activities designed to keep their mind, body, and spirit engaged, while also organizing frequent outings to popular local destinations, including shopping centers, restaurants, and movie theaters.

The community boasts a variety of amenities, such as a TV lounge with a fireplace, a physical therapy room, and putting green, as well as a range of floor plans, including studios, one-bedroom, two-room, and companion suites, allowing residents to express their style. Sunrise at North Hills offers engaging activities that exercise the mind with Cranium Crunches, the body with weight lifting, and the spirit with meditation, while the team of experts is frequently consulted by journalists for insights on senior care, assisted living, and memory care. Located in Raleigh, NC, on Spring Forest Road between Falls of Neuse Road and Six Forks Road, the community provides easy access to Raleigh’s more than 40 historic attractions and museums, diverse performing arts and music scene, and medical support at nearby hospitals, including WakeMed Raleigh Hospital, Duke Raleigh Hospital, and Rex Hospital.

Facility Direct Line (919) 981-6100
Facility Direct Line (919) 981-6100
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By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 160 Rank #9 / 387Bed count — State benchmarkedThis home is ranked 9th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
45 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #35 / 536Walk Score — State benchmarkedThis home is ranked 35th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
68 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A- Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
CountyWake
License NumberHAL-092-218

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactHeidi Keys, Executive Director (per state records, record updated Jul 2026)

Contact Sunrise at North Hills

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 43 deficiencies 10 inspections 0 penalties 15 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 4 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per inspection (14% below)
• Inspections with deficiencies (53% below)
• Inspection deficiency rate (2% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4346 This facility has 7% fewer total deficiencies than a typical North Carolina assisted living residence (43 vs. NC avg 46).↓ 7% better
Deficiencies per inspection Info Average deficiencies per inspection. 4.35.01 This facility has 14% fewer deficiencies per inspection than a typical North Carolina assisted living residence (4.3 vs. NC avg 5.01).↓ 14% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1021 This facility has had 52% fewer total inspections than the North Carolina average (10 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 52% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 919 This facility has 53% fewer inspections with deficiencies than a typical North Carolina assisted living residence (9 vs. NC avg 19).↓ 53% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 90%92% This facility has 2 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (90% vs. NC avg 92%).↓ 2% better
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
97.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1

Living Spaces & Floor Plans for Sunrise at North Hills

Floor plan 1
Floor plan 1
Layout
Floor plan 2
Floor plan 2
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Floor plan 3
Floor plan 3
Layout

Places of interest near Sunrise at North Hills

Address 6.0 miles from city center Info Estimated distance in miles from Raleigh's city center to Sunrise at North Hills's address, calculated via Google Maps. — 2.61 miles to nearest hospital (Duke Raleigh Hospital, a Campus of Duke University Hospital)

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Compare Assisted Living around Raleigh

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Sunrise at North Hills
AL
HOS
MC
Raleigh (North Raleigh)
160
Facility 160
NC AVG 72
Rank #9 / 387
Yes
68
Facility 68
NC AVG 36
Rank #35 / 536
-A-
97.50/200
Facility 97.50/200
NC AVG 92.2
Rank #185 / 321
10
90%
Facility 90%
NC AVG 91.8%
Rank #84 / 333
Studio / 1 Bed / 2 Bed
Morningside of Raleigh
AL
MC
Raleigh (University Park)
110
Facility 110
NC AVG 72
Rank #60 / 387
Yes
44
Facility 44
NC AVG 36
Rank #200 / 536
33.6%
Facility 33.6%
NC AVG 70.6%
Rank #205 / 232
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
14
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Suite / 1 Bed
Brookdale Wake Forest
AL
MC
Wake Forest
70
Facility 70
NC AVG 72
Rank #183 / 387
Yes
54
Facility 54
NC AVG 36
Rank #125 / 536
52.9%
Facility 52.9%
NC AVG 70.6%
Rank #178 / 232
A+
94.50/200
Facility 94.50/200
NC AVG 92.2
Rank #224 / 321
9
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / 1 Bed / 2 Bed
Our Promise Care Homes at Falls Church
AL
RESC
Raleigh
6
Facility 6
NC AVG 72
Rank #335 / 387
No
70
Facility 70
NC AVG 36
Rank #31 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
-
105.50/200
Facility 105.50/200
NC AVG 92.2
Rank #5 / 321
2
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Private Rooms
Avendelle at Wyckford
AL
Raleigh (Wyckford)
6
Facility 6
NC AVG 72
Rank #335 / 387
No
34
Facility 34
NC AVG 36
Rank #272 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
A+
100.50/200
Facility 100.50/200
NC AVG 92.2
Rank #130 / 321
7
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Private / Semi-Private Rooms
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Financial Assistance for
Assisted Living in North Carolina

Sunrise at North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Sunrise at North Hills

What neighborhood is Sunrise at North Hills in?

Sunrise at North Hills is in the North Raleigh neighborhood of Raleigh.

Is Sunrise at North Hills in a walkable area?

Sunrise at North Hills has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Sunrise at North Hills?

According to NC state health department records, Sunrise at North Hills's license number is HAL-092-218.

How long has Sunrise at North Hills been in business?

Sunrise at North Hills has been operating for approximately 45 years, based on available licensing and registration records.

Are pets allowed at Sunrise at North Hills?

Yes, Sunrise at North Hills allows residents to bring their pets.

How many beds does Sunrise at North Hills have?

Sunrise at North Hills has 160 beds.

Has Sunrise at North Hills had any deficiencies?

Sunrise at North Hills has had 43 reported deficiencies since 2015 according to records from NC Dept. of Health and Human Services (NCDHHS).

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