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Terrabella Lake Norman
Assisted Living, Independent Living & Memory Care · Mooresville, NC
Aerial view of the Terrabella Lake Norman entrance Exterior view of the Terrabella Lake Norman facility entrance Entrance of the assisted living facility with landscaped surroundings Cozy common area with a stone fireplace and seating Well-maintained garden path between residential buildings A cozy library area with snacks and drinks

Terrabella Lake Norman

Assisted Living, Independent Living & Memory Care · Mooresville, NC
140 Carriage Club Dr, Mooresville, NC 28117 View map Calculator: See prices in your area
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Overview of Terrabella Lake Norman

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Terrabella Lake Norman is a senior living community in Mooresville, North Carolina, offering independent living, assisted living, and memory care on a single campus. That continuum matters for families planning ahead, because a resident whose needs change over time can often move between levels of care without leaving the community or the staff they know. The community is led by Executive Director Dee Medlin.

The two-story building holds 120 beds and includes a dedicated Special Care Unit for memory care residents. Housing options range from suites to one and two bedroom apartments, so couples and residents who want more room have real choices. The community currently runs at full occupancy, which speaks to steady local demand and is worth factoring into timing if you are beginning a search.

Daily life here centers on lifestyle programming built around residents’ interests, chef-prepared meals, and fitness and recreation options. Transportation services help residents get to appointments and errands, and pets are welcome, which is often a deciding factor for someone moving from a long-time home. An emergency alert system supports residents around the clock, and the apartment community and grounds are actively maintained.

State inspections by the North Carolina Department of Health and Human Services, Division of Health Service Regulation, have tended to focus on two areas: clinical documentation practices such as care plan completion, medication records, and admission health screening, along with building systems upkeep including fire safety components and ventilation. Follow-up surveys have confirmed corrections after cited items. Families touring the community may want to ask how care plans are reviewed and updated.

The address on Carriage Club Drive places the community about 3 miles from downtown Mooresville, with Duke Health Lake Norman Hospital roughly the same distance away, a practical consideration for medical appointments and hospital stays. The surrounding neighborhood carries a walk score of 46, meaning a few errands are reachable on foot while most trips call for a car. The setting keeps the small-town character of Mooresville while staying close to the Lake Norman area and its access toward Charlotte.

Facility Direct Line (704) 658-1200
Facility Direct Line (704) 658-1200
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 120 Rank #29 / 368Bed count — State benchmarkedThis home is ranked 29th out of 368 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #173 / 508Walk Score — State benchmarkedThis home is ranked 173rd out of 508 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
46 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 213Occupancy rate — State benchmarkedThis home is ranked 1st out of 213 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 213. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% This home is often near full
Higher than the North Carolina average: 69.5%
Occupied beds
120 / 120
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
C+ Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
CountyIredell
License NumberHAL-049-035

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactDee Medlin, Executive Director (per state records, record updated Jul 2026)

Contact Terrabella Lake Norman

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2014 · 12 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 81 deficiencies 13 inspections 0 penalties 25 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Total deficiencies (76% above)
• Deficiencies per inspection (24% above) 1 At Avg Metrics at North Carolina average:
• Inspection deficiency rate (at NC avg) 1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (37% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8146 This facility has 76% more total deficiencies than a typical North Carolina assisted living residence (81 vs. NC avg 46).↑ 76% worse
Deficiencies per inspection Info Average deficiencies per inspection. 6.25.01 This facility has 24% more deficiencies per inspection than a typical North Carolina assisted living residence (6.2 vs. NC avg 5.01).↑ 24% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1321 This facility has had 38% fewer total inspections than the North Carolina average (13 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 38% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1219 This facility has 37% fewer inspections with deficiencies than a typical North Carolina assisted living residence (12 vs. NC avg 19).↓ 37% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 92%92% This facility has inspection deficiency rate in line with the North Carolina average (92 vs. NC avg 92).— At avg
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
96.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 276 / 552 / 918 sq. ft

Housing options icon
Housing options icon

Housing Options: Suite / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Terrabella Lake Norman

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Floor plan 3
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Places of interest near Terrabella Lake Norman

Address 3.2 miles from city center Info Estimated distance in miles from Mooresville's city center to Terrabella Lake Norman's address, calculated via Google Maps. — 3.53 miles to nearest hospital (Duke Health Lake Norman Hospital)

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Compare Assisted Living around Charlotte

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Terrabella Lake Norman
AL
IL
MC
Mooresville
120
Facility 120
NC AVG 70
Rank #29 / 368
Yes
46
Facility 46
NC AVG 35
Rank #173 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
C+
96.00/200
Facility 96.00/200
NC AVG 92.2
Rank #205 / 321
13
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Suite / 1 Bed / 2 Bed
Charter Senior Living of Charlotte
AL
MC
RC
Charlotte (Wendover - Sedgewood)
104
Facility 104
NC AVG 70
Rank #58 / 368
Yes
22
Facility 22
NC AVG 35
Rank #338 / 508
68.3%
Facility 68.3%
NC AVG 69.5%
Rank #120 / 213
A+
90.75/200
Facility 90.75/200
NC AVG 92.2
Rank #259 / 321
14
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / 1 Bed
Brookdale South Charlotte
AL
MC
Charlotte (Wessex Square)
82
Facility 82
NC AVG 70
Rank #126 / 368
Yes
16
Facility 16
NC AVG 35
Rank #384 / 508
74.4%
Facility 74.4%
NC AVG 69.5%
Rank #109 / 213
A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 321
7
86%
Facility 86%
NC AVG 91.8%
Rank #53 / 333
Private Rooms / Semi-Private Rooms
Terrabella Little Avenue
AL
MC
Charlotte (Carmel)
62
Facility 62
NC AVG 70
Rank #206 / 368
Yes
72
Facility 72
NC AVG 35
Rank #21 / 508
98.4%
Facility 98.4%
NC AVG 69.5%
Rank #33 / 213
-
88.50/200
Facility 88.50/200
NC AVG 92.2
Rank #270 / 321
13
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Suite
Merrywood on Park
AL
IL
NH
Charlotte (Ashbrook - Clawson Village)
20
Facility 20
NC AVG 70
Rank #312 / 368
Yes
57
Facility 57
NC AVG 35
Rank #94 / 508
80.0%
Facility 80.0%
NC AVG 69.5%
Rank #85 / 213
A+
97.00/200
Facility 97.00/200
NC AVG 92.2
Rank #189 / 321
10
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / 1 Bed / 2 Bed

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in North Carolina

Terrabella Lake Norman is located in Mooresville, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Terrabella Lake Norman

Is Terrabella Lake Norman in a walkable area?

Terrabella Lake Norman has a walk score of 46. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Terrabella Lake Norman?

According to NC state health department records, Terrabella Lake Norman's license number is HAL-049-035.

What is the occupancy rate at Terrabella Lake Norman?

Terrabella Lake Norman's occupancy is 100%.

Are pets allowed at Terrabella Lake Norman?

Yes, Terrabella Lake Norman allows residents to bring their pets.

How many beds does Terrabella Lake Norman have?

Terrabella Lake Norman has 120 beds.

Has Terrabella Lake Norman had any deficiencies?

Terrabella Lake Norman has had 81 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of Terrabella Lake Norman?

Yes — there are 6 photos of Terrabella Lake Norman in the photo gallery on this page.

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