The Arbors at Islandia West
Assisted Living & Memory Care · Islandia, NY
The Arbors at Islandia West
Assisted Living & Memory Care · Islandia, NY
Assisted living and memory care are the two care tracks at The Arbors at Islandia West, a 200-bed community at 1515 Veterans Memorial Highway in Islandia, Suffolk County. Operated by Arcadia Management, Inc., the campus runs an all-inclusive model with pricing starting at $4,400 per month.
The residential structure is organized into named neighborhoods. The Transitions Neighborhood supports residents moving through care transitions; a dedicated memory care neighborhood serves those with dementia-related needs. A Heroes Welcome Program provides specialized services for military veterans.
Licensed nurses and CNAs staff the facility on a 24-hour basis. Rehabilitation services and respite care are available. Chef-prepared meals are included in the all-inclusive package.
The Walk Score of 34 puts the Veterans Memorial Highway address in somewhat-walkable range, with most trips requiring a vehicle. The facility sits 0.3 miles from Islandia’s city center. New York’s Department of Health, Office of Aging and Long Term Care has noted themes in care planning and documentation through the inspection process.
The Arbors at Islandia West is a 200-bed all-inclusive assisted living and memory care community in Suffolk County with named residential neighborhoods, a veteran-focused program, and 24-hour nurse staffing. The $4,400 monthly starting price and the community’s scale reflect what this facility offers within the Long Island adult home market.
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
StatusActive
CountySuffolk
License Number700-F-915
Owner NameArcadia Management, Inc
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
ActivitiesEngaging programs that bring joy, purpose, and connection every day
Specific ProgramsTransitions Neighborhood, Activities/Programming, Amenities/Services, Specialty Programs, Heroes Welcome Program
Starting Price$4,400 per month
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
3 citations
4 complaints
3 inspections
0 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
17 points above the New York average for nursing homes (83/100)
Rank #1 / 591 in New York Inspection Score — State benchmarked This home is ranked 1st out of 591 homes in New York for Inspection Score. Shows this facility's inspection score compared to the New York average among 591 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 100 out of 100. Letter grade A+. 17 points above the New York average for nursing homes (83/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Citations per inspection (29% below)
• Inspections with citations (25% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Citations per inspection (29% below)
• Inspections with citations (25% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
Latest Inspection
May 28, 2024
Complaint Survey
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 13 | This facility has 77% fewer total citations than a typical New York nursing home (3 vs. NY avg 13).↓ 77% better |
|
Citations per year
Average citations per year since 2021.
| 0.6 | 2.6 | This facility has 77% fewer citations per year than a typical New York nursing home (0.6 vs. NY avg 2.6).↓ 77% better |
|
Citations per inspection
Average citations per inspection.
| 1 | 1.4 | This facility has 29% fewer citations per inspection than a typical New York nursing home (1 vs. NY avg 1.4).↓ 29% better |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has had 67% fewer total inspections than the New York average (3 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 3 | 4 | This facility has 25% fewer inspections with citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 79 | This facility has 95% fewer total complaints than a typical New York nursing home (4 vs. NY avg 79).↓ 95% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 15.8 | This facility has 95% fewer complaints per year than a typical New York nursing home (0.8 vs. NY avg 15.8).↓ 95% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.02 | 0.50 | This facility has 96% fewer complaints per bed than a typical New York nursing home (0.02 vs. NY avg 0.5).↓ 96% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on May 28, 2024, found no violations or deficiencies.
- The facility had three separate inspections in 2021 and 2023 with single deficiencies related to records, reports, and general provisions.
- Complaint surveys in June 2023 and March 2024 found no violations or substantiated complaints.
Places of interest near The Arbors at Islandia West
0.3 miles from city center
Estimated distance in miles from Islandia's city center to The Arbors at Islandia West's address, calculated via Google Maps.
Calculate Travel Distance to The Arbors at Islandia West
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The information below is reported by the New York State Department of Health.
| The Arbors at Islandia West | AL MC | Islandia | 200 | No | 34 | - | 100
Facility
100
NY AVG
83
Rank
#1 / 591 | 7 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 321 | 0
Facility
0
NY AVG
6
Rank
#164 / 321 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 321 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 321 | - |
| Sunrise of Smithtown | AL MC | Village Of The Branch (Hauppauge Road) | 104 | Yes | 68 | Szr New York Lh, Inc | 76
Facility
76
NY AVG
83
Rank
#417 / 591 | 9 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#133 / 321 | 7
Facility
7
NY AVG
6
Rank
#234 / 321 | 6
Facility
6
NY AVG
14.5
Rank
#197 / 321 | 0.7
Facility
0.7
NY AVG
1.6
Rank
#170 / 321 | Studio / 1 Bed / 2 Bed |
| The Villa at Westhampton | AL | Westhampton | 100 | No | 7 | Westhampton Senior Living, Inc | 92
Facility
92
NY AVG
83
Rank
#120 / 591 | 8 | 25%
Facility
25%
NY AVG
44.4%
Rank
#113 / 321 | 6
Facility
6
NY AVG
6
Rank
#213 / 321 | 5
Facility
5
NY AVG
14.5
Rank
#188 / 321 | 0.6
Facility
0.6
NY AVG
1.6
Rank
#162 / 321 | 1 Bed / 2 Bed |
| Olsen Rest Home | AL RESC | Nesconset (Lake Ronkonkoma) | 40 | No | 27 | George Jr. Olsen | 91
Facility
91
NY AVG
83
Rank
#144 / 591 | 5 | 60%
Facility
60%
NY AVG
44.4%
Rank
#223 / 321 | 2
Facility
2
NY AVG
6
Rank
#98 / 321 | 9
Facility
9
NY AVG
14.5
Rank
#223 / 321 | 1.8
Facility
1.8
NY AVG
1.6
Rank
#262 / 321 | Private / Semi-Private Rooms |
| South Bay Adult Home | AL | Center Moriches (Cottontail Run) | 39 | No | 10 | South Bay Adult Home And Alp LLC | 98
Facility
98
NY AVG
83
Rank
#14 / 591 | 4 | 25%
Facility
25%
NY AVG
44.4%
Rank
#113 / 321 | 3
Facility
3
NY AVG
6
Rank
#130 / 321 | 1
Facility
1
NY AVG
14.5
Rank
#105 / 321 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#117 / 321 | Studio / Semi-Private Rooms |
Financial Assistance for
Assisted Living in New York
The Arbors at Islandia West is located in Islandia, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about The Arbors at Islandia West
Who is the owner of The Arbors at Islandia West?
The Arbors at Islandia West is legally operated by Arcadia Management, Inc.
Is The Arbors at Islandia West in a walkable area?
The Arbors at Islandia West has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Arbors at Islandia West?
According to NY state health department records, The Arbors at Islandia West's license number is 700-F-915.
How many beds does The Arbors at Islandia West have?
The Arbors at Islandia West has 200 beds.
Are there photos of The Arbors at Islandia West?
Yes — there are 3 photos of The Arbors at Islandia West in the photo gallery on this page.
What is the address of The Arbors at Islandia West?
The Arbors at Islandia West is located at 1515 Veterans Memorial Highway, Islandia, NY 11749.
What is the phone number of The Arbors at Islandia West?
(631) 582-3600 will put you in contact with the team at The Arbors at Islandia West.
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