Inspection Reports for
The Birches of Lehigh Valley

PA, 18045

Back to Facility Profile

24 Reports

2024–2026

Inspection Report — Jul 22, 2026

Date: Jul 22, 2026

Visit Reason
The inspection was a partial, unannounced licensing inspection conducted due to an incident and settlement.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 110 Secured Dementia Care Unit Residents Served: 54 Current Hospice Residents: 9 Residents Age 60 or Older: 110 Residents with Mobility Need: 62

Inspection Report — Jun 10, 2026

Follow-Up
Date: Jun 10, 2026

Visit Reason
The inspection was a partial, unannounced visit conducted due to an incident involving resident elopement and related abuse concerns.

Findings
The facility failed to immediately report a resident elopement incident as required by the Older Adult Protective Services Act and had issues with resident safety and unobstructed emergency egress. Corrective actions were accepted and implemented to address reporting failures, resident supervision, and environmental safety.

Citations (3)
2600.15a The facility did not immediately report a resident elopement incident to the Area Agency on Aging as required by the Older Adult Protective Services Act.
2600.42b A resident was neglected when staff failed to prevent elopement by disabling a security window mechanism, resulting in the resident leaving the facility unsupervised.
2600.121a Emergency egress from the dining room was obstructed by garbage cans, milk crates, a cart, and a wooden pallet, blocking safe exit routes.
Report Facts
Residents Served: 107 Secured Dementia Care Unit Residents Served: 56 Hospice Current Residents: 8

Employees mentioned
NameTitleContext
April WatsonExecutive DirectorRe-educated resident care managers on mandatory reporting requirements after elopement incident

Inspection Report — Feb 24, 2026

Complaint Investigation
Date: Feb 24, 2026

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 94 Secured Dementia Care Unit Residents Served: 41 Hospice Current Residents: 13

Inspection Report — Feb 3, 2026

Complaint Investigation
Date: Feb 3, 2026

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The inspection was triggered by a complaint and incident, but no deficiencies were found or substantiated.
Findings
No regulatory citations or deficiencies were identified during the inspection.

Report Facts
Residents Served: 95 Secured Dementia Care Unit Residents Served: 41 Hospice Current Residents: 13

Inspection Report — Jan 15, 2026

Complaint Investigation
Date: Jan 15, 2026

Visit Reason
The inspection was conducted as a complaint, interim, and settlement review to evaluate compliance and the submitted plan of correction for the facility.

Complaint Details
The inspection was complaint-related, interim, and settlement in nature. The submitted plan of correction was reviewed and determined to be fully implemented.
Findings
The inspection identified deficiencies related to medication storage procedures, documentation of medication administration times, and adherence to prescriber's orders for blood sugar checks. The facility submitted and implemented a plan of correction with training and audits to address these issues.

Citations (3)
2600.185.a The home failed to properly document blood glucose readings in the medication administration record and glucometer devices were not accurately recorded.
2600.187.b The medication administration record did not include the initials of the staff person who administered a PRN medication at 2:32 p.m.
2600.187.d The home did not complete prescribed blood sugar checks twice daily as ordered by the prescriber.
Report Facts
Residents Served: 109 Secured Dementia Care Unit Residents Served: 51 Hospice Current Residents: 14

Inspection Report — Nov 25, 2025

Renewal
Date: Nov 25, 2025

Visit Reason
The inspection was conducted as part of the licensing renewal process, complaint investigation, and provisional review for The Birches of Lehigh Valley.

Findings
The facility was found to be in compliance with 55 Pa. Code Ch. 2600 after corrections were made. Several deficiencies were identified related to criminal background checks, fire department notification, first aid kit contents, medication records, medication storage, medication storage procedures, and following prescriber's orders, all of which were addressed with corrective actions and ongoing quality assurance plans.

Citations (7)
2600.51 Criminal History Checks - Criminal background checks were not completed timely for new employees as required by the Older Adult Protective Services Act.
2600.124 Notice to Fire Department - The home failed to provide current location of bedrooms, assistance needed for evacuation, and current census of residents with mobility needs in the notification to the fire department.
2600.171b First Aid Kit - The vehicle used to transport residents lacked a thermometer in the first aid kit.
2600.181f Record of Medication - Resident medication records did not include a current list of medications and contained discontinued medications.
2600.183e Storing Medications - An expired prescription medication was stored in the medication cart.
2600.185a Implement Storage Procedures - Procedures for safe storage, access, security, distribution, and use of medications and medical equipment were not properly followed, including incomplete blood glucose readings documentation.
2600.187d Follow Prescriber's Orders - Medications were not administered according to prescriber orders, including incorrect timing and missed blood glucose readings.
Report Facts
Residents Served: 106 Residents Served in Dementia Unit: 47 Current Hospice Residents: 14 Resident Mobility Need: 52 Resident Age 60 or Older: 106

Inspection Report — Oct 30, 2025

Complaint Investigation
Date: Oct 30, 2025

Visit Reason
The inspection was conducted as a complaint investigation with partial unannounced visits on 10/30/2025, 11/03/2025, and 11/12/2025 to review compliance and the submitted plan of correction.

Complaint Details
The inspection was complaint-driven as indicated by the reason 'Complaint' and involved review of medication administration and storage practices.
Findings
The facility was found to have medication administration and storage deficiencies, including documentation errors and discrepancies in medication destruction and administration. Corrective actions included staff re-education, termination of involved staff, and ongoing quality assurance measures.

Citations (3)
2600.182.c Medication administration requires complete documentation based on resident needs. The home documented medication as administered when the resident refused the medication at 8:42 a.m.
2600.185.a The home must implement safe storage, access, security, and use procedures for medications. A discrepancy was found in narcotic medication destruction and documentation, with 50 pills destroyed but 50 pills still recorded as remaining.
2600.187.b Medication administration times must be recorded at administration. The medication record showed a PRN medication administered at 8:42 a.m. which was not actually given to the resident.
Report Facts
Residents Served: 98 Secured Dementia Care Unit Residents Served: 43 Hospice Current Residents: 14 Residents with Mobility Need: 51

Inspection Report — Oct 15, 2025

Follow-Up
Date: Oct 15, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit conducted due to an incident, with a focus on verifying the implementation of a previously submitted plan of correction.

Findings
The submitted plan of correction regarding the resident-home contract signature deficiency was fully implemented. Continued compliance is required to maintain standards.

Citations (1)
Violation 2600.56.b - The resident-home contract for Resident #1 was not signed by the resident or payor. The Executive Director reviewed and uploaded the signed contract on 10/15/25 and implemented ongoing audits to ensure all agreements are signed.
Report Facts
Residents Served: 95 Secured Dementia Care Unit Residents Served: 41 Hospice Current Residents: 13 Total Daily Staff: 146 Waking Staff: 110 Residents Age 60 or Older: 95 Residents with Mobility Need: 51

Inspection Report — Sep 25, 2025

Complaint Investigation
Date: Sep 25, 2025

Visit Reason
The inspection was conducted as a complaint investigation during an unannounced partial licensing inspection of the facility.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 88 Secured Dementia Care Unit Residents Served: 36 Hospice Current Residents: 11

Inspection Report — Sep 11, 2025

Follow-Up
Date: Sep 11, 2025

Visit Reason
The inspection was conducted as a partial, unannounced visit due to an incident and settlement review at the facility.

Findings
The facility failed to provide required supervision for a resident who wandered off and was missing for approximately one hour, posing potential harm. The submitted plan of correction was accepted and fully implemented, with ongoing quality assurance actions planned.

Citations (1)
Failure to provide required supervision for a resident who exited the building and wandered off, resulting in potential resident harm.
Report Facts
Residents Served: 88 Secured Dementia Care Unit Residents Served: 36 Hospice Current Residents: 11 Residents Age 60 or Older: 88 Residents with Mobility Need: 9

Inspection Report — Aug 13, 2025

Original Licensing
Date: Aug 13, 2025

Visit Reason
The visit was conducted to issue the first provisional license to The Birches of Lehigh Valley in accordance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes, following a Settlement Agreement dated August 13, 2025.

Findings
The Department of Human Services issued a first provisional license for six months with a total licensed capacity of 130 residents, including 57 for the Secure Dementia Care Unit. The Department confirmed that the Directed Plan of Correction for prior violations has been fully implemented and will conduct a full inspection prior to the expiration of the provisional license.

Report Facts
Provisional License Duration: 6

Inspection Report — Jul 30, 2025

Complaint Investigation
Date: Jul 30, 2025

Visit Reason
The inspection was conducted as a complaint and monitoring visit to assess compliance with licensing regulations for The Birches of Lehigh Valley.

Complaint Details
The inspection was complaint-related and included monitoring. No substantiation status was explicitly stated.
Findings
The inspection identified violations related to combustible storage near heat sources, routine scheduling of fire drills on similar dates, and inadequate smoking area maintenance with cigarette butts found near the designated smoking area. Plans of correction were directed for all violations.

Citations (3)
125a - Combustible Storage: A tissue was found on the ground behind the dryer in the secured dementia unit approximately ½ inch from the dryer vent hose, posing a fire hazard. This was a repeat violation from 8/6/24.
132g - Fire Drills Days/Times: Fire drills were routinely held between the 22nd and 30th of the month, not varying days or times as required by regulation.
144c1 - Smoking Area Guidelines: Nine cigarette butts were found in a pile of leaves near the designated smoking area and one butt outside near the community laundry room exit, indicating inadequate smoking area maintenance.
Report Facts
Residents Served: 85 Secured Dementia Care Unit Residents Served: 42 Hospice Current Residents: 10 Staffing Hours - Total Daily Staff: 134 Staffing Hours - Waking Staff: 101

Inspection Report — Jun 10, 2025

Follow-Up
Date: Jun 10, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit conducted due to an incident, to review the submitted plan of correction for the facility.

Findings
The facility was found to have fully implemented the submitted plan of correction related to resident personal equipment, specifically addressing a wheelchair that was in disrepair prior to an incident. Continued compliance is required.

Citations (1)
Resident's wheelchair was 'wobbly' prior to the incident, indicating equipment was not in good repair as required.
Report Facts
Residents Served: 90 Secured Dementia Care Unit Residents Served: 43 Hospice Current Residents: 4 Resident Support Staff: 54 Total Daily Staff: 198 Waking Staff: 149 Residents Age 60 or Older: 90 Residents with Mobility Need: 54

Inspection Report — Jun 5, 2025

Date: Jun 5, 2025

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, due to an incident.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 101 Secured Dementia Care Unit Residents Served: 45 Hospice Current Residents: 6 Residents Age 60 or Older: 100 Residents with Mobility Need: 50

Inspection Report — May 6, 2025

Complaint Investigation
Date: May 6, 2025

Visit Reason
The inspection was conducted as a complaint investigation with unannounced partial inspections on multiple dates in May 2025.

Complaint Details
The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.
Findings
No regulatory citations or deficiencies were identified as a result of the inspection.

Report Facts
Residents Served: 90 Secured Dementia Care Unit Residents Served: 43 Current Hospice Residents: 4 Residents Age 60 or Older: 90 Residents with Mobility Need: 48

Inspection Report — Apr 17, 2025

Enforcement
Date: Apr 17, 2025

Visit Reason
The inspection was conducted due to complaints and incidents reported at The Birches of Lehigh Valley, leading to multiple licensing inspections between February 12, 2025, and April 17, 2025.

Complaint Details
The inspection was complaint-related, triggered by incidents including staff impairment and resident elopement. The report details investigations and corrective actions taken in response to these complaints.
Findings
The facility was found to have serious violations including staff impairment due to drug use during shifts and failure to adequately supervise residents, resulting in resident elopement and neglect. These violations led to the revocation of the facility's license.

Citations (2)
Direct care staff persons were found to be under the influence of THC during their shift, impairing their ability to provide necessary personal care services safely.
Failure to respond to exit door alarms resulted in a resident eloping and being found outside in unsafe conditions, constituting neglect and abuse.
Report Facts
Residents Served: 90 Residents Served in Secured Dementia Care Unit: 43 Total Daily Staff: 144 Waking Staff: 108 Plan of Correction Directed Completion Date: 2025

Inspection Report — Apr 17, 2025

Complaint Investigation
Date: Apr 17, 2025

Visit Reason
The inspection was conducted as a complaint and incident investigation following a report of staff misconduct involving drug use during a shift.

Complaint Details
The visit was complaint-related due to an incident where staff person A was found unresponsive after consuming THC-laced gummies during their shift. The complaint was substantiated with immediate corrective actions taken including police involvement and staff terminations.
Findings
The investigation found that a staff member was unresponsive due to consuming THC-laced gummies during their shift, which impaired their ability to provide care. Immediate actions included calling 911, terminating involved staff, and re-educating all staff on the zero-tolerance drug and alcohol policy.

Citations (1)
Direct care staff persons shall be free from a medical condition, including drug or alcohol addiction, that would limit their ability to provide necessary personal care services with reasonable skill and safety.
Report Facts
Residents Served: 90 Secured Dementia Care Unit Residents Served: 43 Hospice Current Residents: 4 Residents Age 60 or Older: 90 Residents with Mobility Need: 54

Inspection Report — Apr 10, 2025

Complaint Investigation
Date: Apr 10, 2025

Visit Reason
The inspection was conducted as a complaint and incident investigation at THE BIRCHES OF LEHIGH VALLEY facility on 04/10/2025.

Complaint Details
The inspection was triggered by a complaint and incident, but no deficiencies or citations were found, indicating no substantiated issues.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 99 Secured Dementia Care Unit Residents Served: 45 Current Residents in Hospice: 3 Residents Age 60 or Older: 99 Residents with Mobility Need: 55 Total Daily Staff: 154 Waking Staff: 116

Inspection Report — Mar 12, 2025

Complaint Investigation
Date: Mar 12, 2025

Visit Reason
The inspection was conducted as a complaint investigation to review compliance at THE BIRCHES OF LEHIGH VALLEY facility on 03/12/2025.

Complaint Details
The visit was complaint-related. The submitted plan of correction was accepted and determined to be fully implemented as of 03/12/2025.
Findings
The facility was found to have a deficiency related to the Resident Assessment and Support Plan not being updated to reflect current resident needs including mobility, incontinence, and hospice services. The submitted plan of correction was accepted and fully implemented.

Citations (1)
Resident Assessment and Support Plan dated 7-8-24 was not updated to reflect the residents’ current mobility needs, incontinence needs, or that the resident receives hospice services.
Report Facts
Residents Served: 99 Secured Dementia Care Unit Residents Served: 44 Current Hospice Residents: 5 Residents Age 60 or Older: 99 Residents with Mobility Need: 56

Inspection Report — Jan 7, 2025

Complaint Investigation
Date: Jan 7, 2025

Visit Reason
The inspection was a partial, unannounced visit conducted due to a complaint and incident involving resident abuse in the memory care neighborhood.

Complaint Details
The visit was complaint-related, triggered by an incident involving two residents engaging in inappropriate sexual acts that were not reported properly. The complaint was substantiated with findings of abuse and reporting violations.
Findings
The inspection found multiple violations related to resident abuse, failure to report incidents timely, failure to follow prescriber's orders, and failure to update support plans. Corrective actions were accepted and implemented, including staff education, updated resident care plans, and ongoing quality assurance measures.

Citations (5)
Failure to immediately report suspected abuse of residents in accordance with the Older Adult Protective Services Act.
Failure to report the incident to the Department within 24 hours as required.
Resident abuse involving inappropriate sexual acts between residents in the secured dementia care unit.
Failure to follow prescriber's orders due to missed medication administrations because medications were not available.
Failure to revise the support plan timely after an incident and discontinuation of 1-hour checks.
Report Facts
Residents Served: 100 Secured Dementia Care Unit Residents Served: 43 Hospice Current Residents: 5 Residents with Mobility Need: 52 Residents Age 60 or Older: 100 Residents with Physical Disability: 1

Inspection Report — Aug 29, 2024

Complaint Investigation
Date: Aug 29, 2024

Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.

Complaint Details
The visit was complaint-related and involved substantiated incidents of resident abuse and failure to report incidents as required.
Findings
The inspection found multiple violations including failure to report an incident to the Department, resident abuse incidents, and incomplete documentation in resident support plans. Corrective actions and plans of correction were accepted and implemented.

Citations (3)
Failure to report an incident involving a resident throwing hot soup at another resident to the Department’s Personal Care Home Regional Office.
Resident abuse incidents including physical altercations and inappropriate touching in the Secured Dementia Care Unit.
Resident support plan did not document 1:1 monitoring intervention for a resident with aggressive behaviors.
Report Facts
Residents Served: 85 Residents in Secured Dementia Care Unit: 32 Hospice Residents: 3 Resident Support Staff: 128 Waking Staff: 96 Plan of Correction Follow-Up Date: 2024

Inspection Report — Aug 6, 2024

Renewal
Date: Aug 6, 2024

Visit Reason
The inspection was conducted as a renewal inspection with an incident review at THE BIRCHES OF LEHIGH VALLEY facility on 08/06/2024.

Findings
The inspection found multiple deficiencies including unlocked electronic medication records, improperly stored poisonous materials, lint accumulation in dryers, combustible materials near heat sources, expired and undated medications, and missing posted codes for magnetic locks. All deficiencies had accepted plans of correction and were implemented by 09/19/2024.

Citations (6)
Electronic Medication Administration Record was unlocked and accessible on top of the medication cart near Room #115.
A tube of A&D ointment labeled as poisonous was found in Room #24's bathroom, accessible to a resident not assessed to handle poisons safely.
Lint was found in the lint trap of the far-right dryer in the laundry room, posing a possible fire hazard.
An orange rag was located behind the dryer near the dryer duct of the far-right dryer in the laundry room, posing a possible fire hazard.
Expired Lantus Solostar pen and undated medications were found in the medication cart for Residents #1 and #2.
Codes to operate magnetic locks near Room #24 were not posted.
Report Facts
Residents Served: 75 Memory Care Residents Served: 30 Current Hospice Residents: 3 Residents 60 Years or Older: 75 Residents with Mobility Need: 41 Total Daily Staff: 116 Waking Staff: 87

Inspection Report — May 8, 2024

Original Licensing
Date: May 8, 2024

Visit Reason
The inspection was conducted as a new licensing inspection for The Birches of Lehigh Valley, a new personal care home facility, to assess compliance with 55 Pa.Code Chapter 2600 regulations.

Findings
The facility was found to be in substantial compliance but not fully compliant due to several cited deficiencies. A plan of correction was submitted and fully implemented, with a follow-up inspection scheduled within three months.

Citations (4)
85d - Trash Receptacles: The community restroom outside the Director of Wellness’ office did not have a covered garbage can as required to prevent insect and rodent penetration.
91 - Telephone Numbers: The telephone at the home entrance lacked posted emergency telephone numbers as required.
121a - Unobstructed Egress: Exit doors to the porch did not indicate that the porch was not an exit, and cardboard on the ground near Exit #3 posed a tripping hazard and slowed egress.
125a - Combustible Storage: A PVC Primer container, a combustible material, was improperly stored next to a natural gas hot water heater, posing a fire hazard.
Report Facts
Residents served: 3 Staffing: 3 Waking Staff: 2

Inspection Report — May 8, 2024

Follow-Up
Date: May 8, 2024

Visit Reason
The inspection was a partial announced follow-up visit conducted on 05/08/2024 to review the submitted plan of correction for the facility.

Findings
The submitted plan of correction was determined to be fully implemented. Deficiencies related to trash receptacles, emergency telephone numbers, unobstructed egress, and combustible storage were corrected with ongoing audits planned to maintain compliance.

Citations (4)
The community restroom, outside the Director of Wellness’ office does not have a covered garbage can.
The telephone located in the entrance of the home does not have the emergency numbers posted on or near the phone.
The exit doors to the porch off the first-floor dining room exit to an enclosed porch/patio area. The doors do not note this is not an exit. Exit #3 had cardboard on the ground causing a tripping hazard and slowing egress.
PVC Primer container, a combustible material, was located next to the natural gas hot water heater, posing a fire hazard.
Report Facts
Residents Served: 3 Staffing Hours: 3 Staffing Hours: 2

Viewing

Loading inspection reports...