The Chateau at Gardnerville, Assisted Living and Memory Care

Assisted Living & Memory Care · Nevada, NV

The Chateau at Gardnerville, Assisted Living and Memory Care

Q: What is the license number of The Chateau at Gardnerville, Assisted Living and Memory Care?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license number is 9538-AGC-7.

Q: When does The Chateau at Gardnerville, Assisted Living and Memory Care's license expire?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license expires on December 31, 2026.

Q: Are there photos of The Chateau at Gardnerville, Assisted Living and Memory Care?

Yes — there are 29 photos of The Chateau at Gardnerville, Assisted Living and Memory Care in the photo gallery on this page.

Assisted Living & Memory Care · Nevada, NV

1565 Virginia Ranch Road, Gardnerville, NV 89410 View map

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Overview of The Chateau at Gardnerville, Assisted Living and Memory Care

The Chateau at Gardnerville is a 150-bed assisted living and memory care community in Gardnerville, Nevada, offering 24-hour residential support for seniors requiring help with daily activities, cognitive decline, or complex medical conditions. The facility serves Douglas County and neighboring areas through its combination of assisted living services, specialized memory care programming, and on-site skilled nursing care.

The community’s most recent state inspection, conducted on July 31, 2025, revealed 76 deficiencies during an annual review by Nevada’s Department of Health and Human Services. This count significantly exceeds Nevada’s average of 21 deficiencies and reflects a documented pattern of compliance concerns. The inspection identified specific violations across three primary areas: health and sanitation standards, kitchen safety procedures, and medication handling protocols. Medication administration and storage represent a recurring issue across multiple inspection cycles, with earlier reports also documenting kitchen cleanliness failures and safety gaps. Some inspections noted incomplete resident assessments and gaps in staff training documentation.

While complaint investigations have been largely unsubstantiated over time, prior reports documented troubling specifics, including unsecured medications and caustic substances left accessible to residents. The facility received one enforcement action in its recent compliance record, though no fines appear in publicly available records.

The Chateau at Gardnerville operates Monday through Friday between 9 a.m. and 5 p.m., establishing defined business hours for administrative contact. The community qualifies residents for several Nevada financial assistance programs including the Home and Community Based Waiver, Nevada Senior Services Program, Personal Care Services, the Senior Rx Program, and Medicare Savings Program support. Veterans and their spouses may access VA Aid and Attendance or Housebound Benefits if eligible, and the facility participates in the Nevada Caregiver Support Program.

The facility’s inspection history reveals persistent, unresolved challenges with medication oversight and sanitation practices. Before making a placement decision, families evaluating The Chateau at Gardnerville should request detailed information about corrective measures following the July 2025 inspection, ask directly about medication management protocols and supervision levels, inquire about kitchen sanitation procedures and food handling oversight, and request documentation of staff training completion. The facility may suit families seeking access to multiple care levels within one location, provided they verify current compliance improvements and receive satisfactory answers about how medication and sanitation issues have been specifically addressed.

(775) 782-3100

150-bed community

A larger shared setting that may offer more common spaces and organized community services.

7 years in operation

An established community with some operational experience and growing routines.

Walk Score: 18 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

67%

Lower than the Nevada average: 81.5%

Occupied beds

100 / 150

Average occupied beds in Nevada homes 92 beds

AwardsBest of Carson Valley 2024

Facility TypeResidential Facility For Groups

StatusActive

IssuanceOctober 31, 2018

ExpirationDecember 31, 2026

License Number9538-AGC-7

Rehabilitation Services

Respite Care

Nursing Services

24-Hour Staffing

Pets Allowed

HousekeepingYes

ActivitiesDaily activities including fitness, scenic drives, movie nights, book club, and bingo.

Assisted Living$5,095 per month

Memory Care$7,615 per month

Food DescriptionSeasonal meals made year-round with local ingredients.

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2020 · 6 years of data 76 deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Nevada state average

Overall vs. NV average

Latest Inspection July 31, 2025 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NV Average	vs. NV Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	76	62	This facility has 23% more total deficiencies than a typical Nevada assisted living residence (76 vs. NV avg 62).↑ 23% worse
Deficiencies per year Average deficiencies per year since 2020.	12.7	10.3	This facility has 23% more deficiencies per year than a typical Nevada assisted living residence (12.7 vs. NV avg 10.3).↑ 23% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 31, 2025, found eight deficiencies including medication storage and kitchen sanitation issues, with no complaints substantiated.
The September 11, 2024 annual survey identified 11 deficiencies including unsecured medications, incomplete resident assessments, and unsafe oxygen tank storage.
The December 23, 2024 regrading survey found one kitchen sanitation deficiency and investigated one complaint that was not substantiated.

Show Inspection Reports

2.2 miles from city center Estimated distance in miles from Gardnerville's city center to The Chateau at Gardnerville, Assisted Living and Memory Care's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Nevada

The Chateau at Gardnerville, Assisted Living and Memory Care is located in Gardnerville, Nevada.
Here are the financial assistance programs available to residents in Nevada.

Get Financial aid guidance

Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled

General Nevada resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High urban demand (e.g., Las Vegas); rural challenges.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Nevada Senior Services Program

NV SSP

Age 60+

General Nevada resident, at risk of decline.

Income Limits ~$1,800/month individual, varies

Asset Limits $5,000 individual

Limited funding; rural focus.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus)

General Nevada resident, Medicaid-eligible, needs help with 1+ ADL.

Income Limits (2025) ~$967/month (individual); spenddown allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Self-directed (family can be paid); statewide via DHHS.

Benefits

Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Senior Rx Program

Nevada Senior Rx Program

Age 65+

General Nevada resident, enrolled in Medicare Part D, income below limit.

Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).

Asset Limits Not assessed.

Covers up to $38.75/month premium; funded by tobacco settlement.

Benefits

Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled

General Nevada resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).

Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.

Asset Limits Not assessed; need-based.

5 AAAs; prioritizes rural, low-income caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Nevada resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in urban/rural areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Assisted Living around Nevada

The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.


The Chateau at Gardnerville, Assisted Living and Memory Care	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Gardnerville	150 Facility 150 NV AVG 42 Rank #18 / 321	No	18 Facility 18 NV AVG 45 Rank #349 / 414	-	7 Facility 7 NV AVG 14 Rank #166 / 277	66.7% Facility 66.7% NV AVG 80.5% Rank #204 / 256	-	-	10	76 Facility 76 NV AVG 62 Rank #192 / 251	7.6 Facility 7.6 NV AVG 3.0 Rank #234 / 251	-
San Martin Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Las Vegas	150 Facility 150 NV AVG 42 Rank #18 / 321	Yes	44 Facility 44 NV AVG 45 Rank #237 / 414	Independent Living, Assisted Living Beds (Low Income), Assisted Living (150)	18 Facility 18 NV AVG 14 Rank #92 / 277	56.0% Facility 56.0% NV AVG 80.5% Rank #230 / 256	A+	-	40	49 Facility 49 NV AVG 62 Rank #145 / 251	1.2 Facility 1.2 NV AVG 3.0 Rank #46 / 251	Aleksandrina Betancourt
Kiley Ranch	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Sparks (David Allen Parkway)	104 Facility 104 NV AVG 42 Rank #58 / 321	No	8 Facility 8 NV AVG 45 Rank #389 / 414	Independent Living, Assisted Living Beds (Low Income), Assisted Living (80), Alzheimer's Care (24)	3 Facility 3 NV AVG 14 Rank #225 / 277	-	-	24 Facility 24 NV AVG 17.2 Rank #20 / 95	6	0 Facility 0 NV AVG 62 Rank #1 / 251	0.0 Facility 0.0 NV AVG 3.0 Rank #1 / 251	Stacey Taylor
MorningStar Senior Living at The Canyons	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Las Vegas (Summerlin North)	93 Facility 93 NV AVG 42 Rank #67 / 321	No	26 Facility 26 NV AVG 45 Rank #319 / 414	Independent Living, Assisted Living Beds (Low Income), Assisted Living (63), Alzheimer's Care (30)	1 Facility 1 NV AVG 14 Rank #255 / 277	82.8% Facility 82.8% NV AVG 80.5% Rank #134 / 256	-	30 Facility 30 NV AVG 17.2 Rank #14 / 95	3	6 Facility 6 NV AVG 62 Rank #34 / 251	2.0 Facility 2.0 NV AVG 3.0 Rank #101 / 251	Paul Ortega
Brookdale Vista	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Sparks	74 Facility 74 NV AVG 42 Rank #75 / 321	Yes	40 Facility 40 NV AVG 45 Rank #254 / 414	Independent Living, Assisted Living Beds (Low Income), Assisted Living (74)	48 Facility 48 NV AVG 14 Rank #2 / 277	73.0% Facility 73.0% NV AVG 80.5% Rank #182 / 256	A+	-	28	159 Facility 159 NV AVG 62 Rank #233 / 251	5.7 Facility 5.7 NV AVG 3.0 Rank #222 / 251	Molly Ratfield

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Is The Chateau at Gardnerville, Assisted Living and Memory Care in a walkable area?

The Chateau at Gardnerville, Assisted Living and Memory Care has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Chateau at Gardnerville, Assisted Living and Memory Care?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license number is 9538-AGC-7.

When does The Chateau at Gardnerville, Assisted Living and Memory Care's license expire?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license expires on December 31, 2026.

What is the occupancy rate at The Chateau at Gardnerville, Assisted Living and Memory Care?

The Chateau at Gardnerville, Assisted Living and Memory Care's occupancy is 67%.

How many beds does The Chateau at Gardnerville, Assisted Living and Memory Care have?

The Chateau at Gardnerville, Assisted Living and Memory Care has 150 beds.

Are there photos of The Chateau at Gardnerville, Assisted Living and Memory Care?

Yes — there are 29 photos of The Chateau at Gardnerville, Assisted Living and Memory Care in the photo gallery on this page.

What is the address of The Chateau at Gardnerville, Assisted Living and Memory Care?

The Chateau at Gardnerville, Assisted Living and Memory Care is located at 1565 Virginia Ranch Road, Gardnerville, NV 89410.

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The Chateau at Gardnerville, Assisted Living and Memory Care