The Hacienda at the River
Assisted Living, Independent Living & Memory Care · Tucson, AZ
The Hacienda at the River
Assisted Living, Independent Living & Memory Care · Tucson, AZ
Enjoy the best of retirement at The Hacienda at the River, a blissful retreat nestled near Rio Vista Natural Resource Park in Tucson, AZ, offering independent living. With cozy and specially designed one- and two-bedroom floor plans, residents find the accommodation that best matches their preferences. The community also provides round-the-clock associate support and housekeeping to ensure residents have a worry-free lifestyle.
Here, residents will not feel lonely with state-of-the-art amenities, including a fitness center, a spa, a heated outdoor pool, and a dedicated music program. The community also provides delightful and healthy meals to ensure a satisfactory dining experience. Residents live the best of their golden years in the community’s vibrant and welcoming environment.
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
8 years in operation
An established community with some operational experience and growing routines.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceSeptember 3, 2017
ExpirationFebruary 28, 2027
License NumberAL10271C
QualificationHealth Care
The Hacienda at the River is administered by Richard H Benner.
OwnerTUCSON HACIENDA RIVER, LLC
Staffing
Key information about the people who lead and staff this community.
ContactRichard Benner Jr
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Enforcement actions (344% above)
• Total inspections (60% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
• Enforcement actions (344% above)
• Total inspections (60% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
Latest Inspection
September 29, 2025
Complaint
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 4 | 0.9 | This facility has 344% more enforcement actions than a typical Arizona assisted living residence (4 vs. AZ avg 0.9).↑ 344% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 5 | This facility has 60% more total inspections than a typical Arizona assisted living residence (8 vs. AZ avg 5).↑ 60% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #350 / 500 Total complaints — State benchmarked This home is ranked 350th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The September 29, 2025 complaint investigation found no deficiencies in three complaints reviewed on site.
- The July 22, 2024 inspection cited repeated deficiencies in resident service plan documentation and imposed a $1,500 fine.
- The October 17, 2023 inspection found 16 deficiencies involving governance, service plans, medication storage, food safety, and disaster preparedness.
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
Places of interest near The Hacienda at the River
3.1 miles from city center
Estimated distance in miles from Tucson's city center to The Hacienda at the River's address, calculated via Google Maps.
Calculate Travel Distance to The Hacienda at the River
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Compare Assisted Living around Tucson
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Amber Lights | AL IL MC RC | Tucson | 150 | Yes | 15 | 1 Bed | 12 | A+ | Teresa L Merritt | 2 | 1
Facility
1
AZ AVG
6
Rank
#174 / 500 |
| Inspirations of River Centre | AL RC | Tucson (Villa Mesa) | 112 | Yes | 63 | Studio / Suite / 1 Bed / 2 Bed | 8 | A+ | Danielle Oben | 5 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 |
| Atria Campana del Rio | AL IL MC | Tucson (Colonia Del Rio) | 100 | Yes | 65 | Studio / 1 Bed / 2 Bed | 14 | C+ | Suzanne M Porter | 9 | 7
Facility
7
AZ AVG
6
Rank
#418 / 500 |
| Via Elegante | AL MC | Tucson (Ruston Hills) | 98 | No | 5 | Private Room / Semi-Private Room | 21 | A+ | Andrew J Briefer | 2 | 1
Facility
1
AZ AVG
6
Rank
#174 / 500 |
| The Hacienda at the River | AL IL MC | Tucson (The Villas At Hacienda Del Sol) | 84 | No | 37 | 1 Bed / 2 Bed | 8 | A- | Richard H Benner | 8 | 4
Facility
4
AZ AVG
6
Rank
#350 / 500 |
Financial Assistance for
Assisted Living in Arizona
The Hacienda at the River is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about The Hacienda at the River
What neighborhood is The Hacienda at the River in?
The Hacienda at the River is in the The Villas At Hacienda Del Sol neighborhood of Tucson.
Who is the owner of The Hacienda at the River?
The Hacienda at the River is legally operated by Tucson Hacienda River, Llc, and administered by Richard H Benner.
Is The Hacienda at the River in a walkable area?
The Hacienda at the River has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Hacienda at the River?
According to AZ state health department records, The Hacienda at the River's license number is AL10271C.
When does The Hacienda at the River's license expire?
According to AZ state health department records, The Hacienda at the River's license expires on February 28, 2027.
Who is the administrator of The Hacienda at the River?
Richard H Benner is the administrator of The Hacienda at the River.
How many beds does The Hacienda at the River have?
The Hacienda at the River has 84 beds.
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