The Hacienda at the River
Assisted Living, Independent Living & Memory Care · Tucson, AZ
The Hacienda at the River
Assisted Living, Independent Living & Memory Care · Tucson, AZ
Enjoy the best of retirement at The Hacienda at the River, a blissful retreat nestled near Rio Vista Natural Resource Park in Tucson, AZ, offering independent living. With cozy and specially designed one- and two-bedroom floor plans, residents find the accommodation that best matches their preferences. The community also provides round-the-clock associate support and housekeeping to ensure residents have a worry-free lifestyle.
Here, residents will not feel lonely with state-of-the-art amenities, including a fitness center, a spa, a heated outdoor pool, and a dedicated music program. The community also provides delightful and healthy meals to ensure a satisfactory dining experience. Residents live the best of their golden years in the community’s vibrant and welcoming environment.
84-bed community Rank #157 / 521Bed count — State benchmarkedThis home is ranked 157th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
8 years in operation Rank #277 / 548Years in operation — State benchmarkedThis home is ranked 277th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 37 / 100 Rank #401 / 775Walk Score — State benchmarkedThis home is ranked 401st out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceSeptember 3, 2017
ExpirationFebruary 28, 2027
License NumberAL10271C
QualificationHealth Care
The Hacienda at the River is administered by Richard H Benner.
OwnerTucson Hacienda River, LLC
Staffing
Key information about the people who lead and staff this community.
ContactRichard Benner Jr (per state records, record updated Jul 2026)
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Score
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
11 points below the Arizona average for assisted living residences (82/100)
Rank #220 / 290 in Arizona Inspection Score — State benchmarked This home is ranked 220th out of 290 homes we track in Arizona for inspection score. Shows this facility's inspection score compared to the Arizona average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 71 out of 100. Letter grade C-. 11 points below the Arizona average for assisted living residences (82/100)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
3 Worse
Metrics worse than Arizona average:
• Total deficiencies (533% above)
• Deficiencies per inspection (250% above)
• Enforcement actions (344% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
• Total deficiencies (533% above)
• Deficiencies per inspection (250% above)
• Enforcement actions (344% above) 1 Better Metrics better than Arizona average:
• Total complaints (33% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 57 | 9 | This facility has 533% more total deficiencies than a typical Arizona assisted living residence (57 vs. AZ avg 9).↑ 533% worse Rank #391 / 400 Total deficiencies — State benchmarked This home is ranked 391st out of 400 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Deficiencies per inspection
Average deficiencies per inspection.
| 6.3 | 1.8 | This facility has 250% more deficiencies per inspection than a typical Arizona assisted living residence (6.3 vs. AZ avg 1.8).↑ 250% worse Rank #362 / 400 Deficiencies per inspection — State benchmarked This home is ranked 362nd out of 400 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 4 | 0.9 | This facility has 344% more enforcement actions than a typical Arizona assisted living residence (4 vs. AZ avg 0.9).↑ 344% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 9 | 5 | This facility has had 80% more total inspections than the Arizona average (9 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #350 / 486 Total complaints — State benchmarked This home is ranked 350th out of 486 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
Places of interest near The Hacienda at the River
3.1 miles from city center
Estimated distance in miles from Tucson's city center to The Hacienda at the River's address, calculated via Google Maps.
Calculate Travel Distance to The Hacienda at the River
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Compare Assisted Living around Tucson
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Broadway Proper Independent & Assisted Living | AL HOS IL MC NH SNF | Tucson (Broadway Proper) | 255
Facility
255
AZ AVG
54
Rank
#3 / 521 | No |
57
Facility
57
AZ AVG
38
Rank
#179 / 775 | Studio / 1 Bed / 2 Bed | 50
Facility
50
AZ AVG
12
Rank
#1 / 548 | - | Katrina Ellsworth | 92
Facility
92
AZ AVG
82
Rank
#65 / 290 | 3 | 1
Facility
1
AZ AVG
6
Rank
#178 / 486 | 9
Facility
9
AZ AVG
9
Rank
#202 / 400 | 3.0
Facility
3.0
AZ AVG
1.8
Rank
#257 / 400 |
| Brookdale Santa Catalina | AL IL MC NH SNF | Tucson (Sin Vacas) | 155
Facility
155
AZ AVG
54
Rank
#33 / 521 | Yes | - | Studio / 1 Bed / 2 Bed | 27
Facility
27
AZ AVG
12
Rank
#50 / 548 | A+ | - | 72
Facility
72
AZ AVG
82
Rank
#216 / 290 | 6 | 4
Facility
4
AZ AVG
6
Rank
#350 / 486 | 14
Facility
14
AZ AVG
9
Rank
#274 / 400 | 2.3
Facility
2.3
AZ AVG
1.8
Rank
#208 / 400 |
| Villa Hermosa | AL IL MC | Tucson (Harold Bell Wright Estates) | 135
Facility
135
AZ AVG
54
Rank
#57 / 521 | Yes |
78
Facility
78
AZ AVG
38
Rank
#15 / 775 | 1 Bed / 2 Bed | 19
Facility
19
AZ AVG
12
Rank
#107 / 548 | A+ | Amber A Harkin | 75
Facility
75
AZ AVG
82
Rank
#191 / 290 | 6 | 3
Facility
3
AZ AVG
6
Rank
#320 / 486 | 14
Facility
14
AZ AVG
9
Rank
#274 / 400 | 2.3
Facility
2.3
AZ AVG
1.8
Rank
#208 / 400 |
| The Hacienda at the River | AL IL MC | Tucson (The Villas At Hacienda Del Sol) | 84
Facility
84
AZ AVG
54
Rank
#157 / 521 | Yes |
37
Facility
37
AZ AVG
38
Rank
#401 / 775 | 1 Bed / 2 Bed | 8
Facility
8
AZ AVG
12
Rank
#277 / 548 | A- | Richard H Benner | 71
Facility
71
AZ AVG
82
Rank
#220 / 290 | 9 | 4
Facility
4
AZ AVG
6
Rank
#350 / 486 | 57
Facility
57
AZ AVG
9
Rank
#391 / 400 | 6.3
Facility
6.3
AZ AVG
1.8
Rank
#362 / 400 |
| Splendido at Rancho Vistoso | AL HOS MC NH RC SNF | Tucson | 42
Facility
42
AZ AVG
54
Rank
#217 / 521 | No |
8
Facility
8
AZ AVG
38
Rank
#705 / 775 | - | 23
Facility
23
AZ AVG
12
Rank
#79 / 548 | - | Maria Parham | 82
Facility
82
AZ AVG
82
Rank
#131 / 290 | 9 | 5
Facility
5
AZ AVG
6
Rank
#383 / 486 | 14
Facility
14
AZ AVG
9
Rank
#274 / 400 | 1.6
Facility
1.6
AZ AVG
1.8
Rank
#148 / 400 |
Financial Assistance for
Assisted Living in Arizona
The Hacienda at the River is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about The Hacienda at the River
What neighborhood is The Hacienda at the River in?
The Hacienda at the River is in the The Villas At Hacienda Del Sol neighborhood of Tucson.
Who is the owner of The Hacienda at the River?
The Hacienda at the River is legally operated by Tucson Hacienda River, LLC, and administered by Richard H Benner.
Is The Hacienda at the River in a walkable area?
The Hacienda at the River has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Hacienda at the River?
According to AZ state health department records, The Hacienda at the River's license number is AL10271C.
When does The Hacienda at the River's license expire?
According to AZ state health department records, The Hacienda at the River's license expires on February 28, 2027.
How long has The Hacienda at the River been in business?
The Hacienda at the River has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at The Hacienda at the River?
Yes, The Hacienda at the River allows residents to bring their pets.
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