Smaller home · May offer a more intimate, personalized care environment.
The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn Assisted Living and Memory Care Facility provides assisted living, memory care, and respite care in Charlottesville, VA. Assisted living includes help with daily activities such as dressing, bathing, and medication management while residents maintain their own apartments. Memory care provides specialized support for residents with memory loss in a supervised setting, while respite care offers a short-term stay for someone whose usual caregiver is traveling or recovering.
Having assisted living and memory care in one community may suit a resident whose needs grow over time, because changing care levels does not require leaving the community. The Heritage Inn has 72 beds, and Denise Colbert serves as administrator.
Individual service plans and ongoing case management organize care around each resident’s needs. Therapeutic, recreational, and social activities give residents structured options for exercise, leisure, and interaction. A Walk Score of 99 out of 100 places the area in the walker’s paradise band, meaning daily errands do not require a car and a resident who no longer drives can still get out independently.
Community insights.
About this community
The Heritage Inn Assisted Living and Memory Care Facility is administered by Denise Colbert.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 3 deficiencies 0 complaints 11 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average• Total deficiencies (91% below)
• Deficiencies per inspection (89% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 3 | 32 | This facility has 91% fewer total deficiencies than a typical Virginia assisted living residence (3 vs. VA avg 32).↓ 91% better |
|
Deficiencies per inspection
| 0.3 | 2.7 | This facility has 89% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.3 vs. VA avg 2.7).↓ 89% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 11 | 14 | This facility has had 21% fewer total inspections than the Virginia average (11 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 0 | 7 | This facility has 100% fewer total complaints than a typical Virginia assisted living residence (0 vs. VA avg 7).↓ 100% better |
|
Complaints per year
| 0 | 1.2 | This facility has 100% fewer complaints per year than a typical Virginia assisted living residence (0 vs. VA avg 1.2).↓ 100% better |
Places of interest near The Heritage Inn Assisted Living and Memory Care Facility
0.0 miles from city center
Estimated distance in miles from Charlottesville's city center to The Heritage Inn Assisted Living and Memory Care Facility's address, calculated via Google Maps.
Calculate Travel Distance to The Heritage Inn Assisted Living and Memory Care Facility
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Compare Assisted Living around Charlottesville
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Heritage Inn Assisted Living and Memory Care Facility | AL MC RC | Charlottesville | 72
Facility
72
VA AVG
94
Rank
#208 / 311 | No |
99
Facility
99
VA AVG
45
Rank
#1 / 336 | Denise Colbert |
75.0%
Facility
75.0%
VA AVG
69.8%
Rank
#108 / 249 | 11 | 27%
Facility
27%
VA AVG
59.3%
Rank
#38 / 303 | 8
Facility
8
VA AVG
7
Rank
#226 / 303 | 3
Facility
3
VA AVG
32
Rank
#23 / 248 | 0.3
Facility
0.3
VA AVG
2.3
Rank
#20 / 248 |
| The Heritage Inn Assisted Living and Memory Care Facility | AL MC RC | Charlottesville | 72
Facility
72
VA AVG
94
Rank
#208 / 311 | No |
99
Facility
99
VA AVG
45
Rank
#1 / 336 | Denise Colbert | - | 15 | 20%
Facility
20%
VA AVG
59.3%
Rank
#22 / 303 | 8
Facility
8
VA AVG
7
Rank
#226 / 303 | - | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
The Heritage Inn Assisted Living and Memory Care Facility is located in CHARLOTTESVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Heritage Inn Assisted Living and Memory Care Facility
Is The Heritage Inn Assisted Living and Memory Care Facility in a walkable area?
The Heritage Inn Assisted Living and Memory Care Facility has a walk score of 99. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
When does The Heritage Inn Assisted Living and Memory Care Facility's license expire?
According to VA state health department records, The Heritage Inn Assisted Living and Memory Care Facility's license expires on June 28, 2028.
What is the occupancy rate at The Heritage Inn Assisted Living and Memory Care Facility?
The Heritage Inn Assisted Living and Memory Care Facility's occupancy is 75%.
Are pets allowed at The Heritage Inn Assisted Living and Memory Care Facility?
No, The Heritage Inn Assisted Living and Memory Care Facility has a no-pet policy.
Who is the administrator of The Heritage Inn Assisted Living and Memory Care Facility?
Denise Colbert is the administrator of The Heritage Inn Assisted Living and Memory Care Facility.
How many beds does The Heritage Inn Assisted Living and Memory Care Facility have?
The Heritage Inn Assisted Living and Memory Care Facility has 72 beds.
Has The Heritage Inn Assisted Living and Memory Care Facility had any deficiencies?
The Heritage Inn Assisted Living and Memory Care Facility has had 3 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
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