The Heritage Inn Assisted Living and Memory Care Facility
Assisted Living, Memory Care & Respite Care · Charlottesville, VA

The Heritage Inn Assisted Living and Memory Care Facility

Assisted Living, Memory Care & Respite Care · Charlottesville, VA

Overview of The Heritage Inn Assisted Living and Memory Care Facility

The Heritage Inn Assisted Living and Memory Care Facility provides assisted living, memory care, and respite care in Charlottesville, VA. Assisted living includes help with daily activities such as dressing, bathing, and medication management while residents maintain their own apartments. Memory care provides specialized support for residents with memory loss in a supervised setting, while respite care offers a short-term stay for someone whose usual caregiver is traveling or recovering.

Having assisted living and memory care in one community may suit a resident whose needs grow over time, because changing care levels does not require leaving the community. The Heritage Inn has 72 beds, and Denise Colbert serves as administrator.

Individual service plans and ongoing case management organize care around each resident’s needs. Therapeutic, recreational, and social activities give residents structured options for exercise, leisure, and interaction. A Walk Score of 99 out of 100 places the area in the walker’s paradise band, meaning daily errands do not require a car and a resident who no longer drives can still get out independently.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 72 Rank #208 / 311Bed count — State benchmarkedThis assisted living community is ranked 208th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #1 / 336Walk Score — State benchmarkedThis assisted living community is ranked 1st out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
99 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #108 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 108th out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75% This home usually has availability
Higher than the Virginia average: 69.8%
Occupied beds
54 / 72

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 28, 2028
QualificationAssisted Living | Non-Ambulatory | Special Care Un

Ownership & Operating Entity

The Heritage Inn Assisted Living and Memory Care Facility is administered by Denise Colbert.

Safety & Compliance

Emergency SystemsEmergency medical alert system in all accommodations.

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Business Hours7:30am - 8pm (Summer); 5:30pm (Winter), mon-sun

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

24/7 Staffing
Assistance With Activities Of Daily Living
Emergency Medical Alert System
Specific ProgramsTransitions Program, Dining services, Housekeeping services, Personal Laundry and Linen services, Concierge Services, Therapeutic, recreational and social activities, Individual Service Plans and on-going case management

Contact The Heritage Inn Assisted Living and Memory Care Facility

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
3 deficiencies 0 complaints 11 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 4 Better Metrics better than Virginia average:
• Total deficiencies (91% below)
• Deficiencies per inspection (89% below)
• Total complaints (100% below)
• Complaints per year (100% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 332 This facility has 91% fewer total deficiencies than a typical Virginia assisted living residence (3 vs. VA avg 32).↓ 91% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.32.7 This facility has 89% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.3 vs. VA avg 2.7).↓ 89% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1114 This facility has had 21% fewer total inspections than the Virginia average (11 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 07 This facility has 100% fewer total complaints than a typical Virginia assisted living residence (0 vs. VA avg 7).↓ 100% better
Complaints per year Info Average complaints per year since 2020. 01.2 This facility has 100% fewer complaints per year than a typical Virginia assisted living residence (0 vs. VA avg 1.2).↓ 100% better

Places of interest near The Heritage Inn Assisted Living and Memory Care Facility

Address 0.0 miles from city center Info Estimated distance in miles from Charlottesville's city center to The Heritage Inn Assisted Living and Memory Care Facility's address, calculated via Google Maps.

Calculate Travel Distance to The Heritage Inn Assisted Living and Memory Care Facility

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Address

Compare Assisted Living around Charlottesville

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Heritage Inn Assisted Living and Memory Care Facility
AL
MC
RC
Charlottesville
72
Facility 72
VA AVG 94
Rank #208 / 311
No
99
Facility 99
VA AVG 45
Rank #1 / 336
Denise Colbert
75.0%
Facility 75.0%
VA AVG 69.8%
Rank #108 / 249
11
27%
Facility 27%
VA AVG 59.3%
Rank #38 / 303
3
Facility 3
VA AVG 32
Rank #23 / 248
0.3
Facility 0.3
VA AVG 2.3
Rank #20 / 248
The Heritage Inn Assisted Living and Memory Care Facility
AL
MC
RC
Charlottesville
72
Facility 72
VA AVG 94
Rank #208 / 311
No
99
Facility 99
VA AVG 45
Rank #1 / 336
Denise Colbert-15
20%
Facility 20%
VA AVG 59.3%
Rank #22 / 303
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Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Virginia

The Heritage Inn Assisted Living and Memory Care Facility is located in CHARLOTTESVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Heritage Inn Assisted Living and Memory Care Facility

Is The Heritage Inn Assisted Living and Memory Care Facility in a walkable area?

The Heritage Inn Assisted Living and Memory Care Facility has a walk score of 99. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

When does The Heritage Inn Assisted Living and Memory Care Facility's license expire?

According to VA state health department records, The Heritage Inn Assisted Living and Memory Care Facility's license expires on June 28, 2028.

What is the occupancy rate at The Heritage Inn Assisted Living and Memory Care Facility?

The Heritage Inn Assisted Living and Memory Care Facility's occupancy is 75%.

Are pets allowed at The Heritage Inn Assisted Living and Memory Care Facility?

No, The Heritage Inn Assisted Living and Memory Care Facility has a no-pet policy.

Who is the administrator of The Heritage Inn Assisted Living and Memory Care Facility?

Denise Colbert is the administrator of The Heritage Inn Assisted Living and Memory Care Facility.

How many beds does The Heritage Inn Assisted Living and Memory Care Facility have?

The Heritage Inn Assisted Living and Memory Care Facility has 72 beds.

Has The Heritage Inn Assisted Living and Memory Care Facility had any deficiencies?

The Heritage Inn Assisted Living and Memory Care Facility has had 3 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

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