The Hermitage
Assisted Living, Memory Care & Respite Care · Sylva, NC

The Hermitage

Assisted Living, Memory Care & Respite Care · Sylva, NC

Overview of The Hermitage

The Hermitage sits on Brick Farm Road in Sylva, North Carolina, and holds licensure for assisted living, memory care, and respite care. Its Walk Score of 55 puts the neighborhood in moderately walkable territory, which means some errands can be handled on foot with a mix of amenities within reach. This is a larger shared building rather than a small residential home, with common spaces and organized community services.

Ninety beds are licensed here, and 71% of them are filled. Openings exist for families searching on a short timeline. Building size also shapes what the community can sustain, since larger settings generally support more common area and a wider slate of organized activity.

Nursing services and 24-hour staffing mean coverage does not lapse overnight. Respite care handles short stays, which suits families bridging a caregiver’s recovery or absence. Memory care operating under the same roof as assisted living gives residents a path forward if cognitive needs shift, without a move to another address. A secured perimeter and emergency alert system round out the safety setup.

Medicaid is accepted here, and that single fact reshapes the affordability math for many families weighing long-term options.

Regulatory attention at the community has centered on infection prevention and control, fire-safety systems, environmental and hazardous-materials safety, and fall and injury prevention. The North Carolina Department of Health and Human Services conducts unannounced surveys covering these areas across adult care homes.

What the record shows is a mid-sized Sylva community with continuous staffing, a Medicaid coverage pathway, and three care types under one license.

Bed community size
90-bed community Rank #116 / 387Bed count — State benchmarkedThis home is ranked 116th out of 387 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 55 / 100 Rank #111 / 536Walk Score — State benchmarkedThis home is ranked 111th out of 536 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
71%
Rank #130 / 240Occupancy rate — State benchmarkedThis home is ranked 130th out of 240 homes in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 240. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
64 / 90
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyJackson
License NumberHAL-050-017

Safety & Compliance

Secured Perimeter
Emergency SystemsEmergency Alert System
Safety FeaturesAdditional Security Features

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Contact The Hermitage

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2017 · 9 years of data 31 deficiencies 26 inspections 0 penalties 18 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 3 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Inspections with deficiencies (5% below)
• Inspection deficiency rate (23% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3146 This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2621 This facility has had 24% more total inspections than the North Carolina average (26 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 24% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1819 This facility has 5% fewer inspections with deficiencies than a typical North Carolina assisted living residence (18 vs. NC avg 19).↓ 5% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 69%90% This facility has 21 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (69% vs. NC avg 90%).↓ 21% better

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 9th (tied) of 138 homes in North Carolina See full North Carolina ranking
Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
102.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Places of interest near The Hermitage

Address 0.0 miles from city center Info Estimated distance in miles from Sylva's city center to The Hermitage's address, calculated via Google Maps.

Calculate Travel Distance to The Hermitage

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Address

Compare Assisted Living around the area

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The Hermitage
AL
MC
RC
Sylva
90
Facility 90
NC AVG 72
Rank #116 / 387
No
55
Facility 55
NC AVG 36
Rank #111 / 536
71.1%
102.75/200
Facility 102.75/200
NC AVG 92.2
Rank #72 / 321
26
69%
Facility 69%
NC AVG 76.2%
Rank #79 / 333
-
Given Estates
AL
NH
RC
SNF
Asheville (Stockwood)
70
Facility 70
NC AVG 72
Rank #183 / 387
Yes
29
Facility 29
NC AVG 36
Rank #322 / 536
82.0% -----
Friends Homes
AL
NH
IL
MC
SNF
Greensboro (Guilford College)
69
Facility 69
NC AVG 72
Rank #192 / 387
No
35
Facility 35
NC AVG 36
Rank #261 / 536
87.5% ----Villa Apartments / Townhomes / Apartments / Cottages
River Landing At Sandy Ridge
AL
IL
MC
NH
Colfax
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
7
Facility 7
NC AVG 36
Rank #476 / 536
92.5% ----Apartments / Cottages / Townhomes / Villas
Carolina Village
AL
IL
MC
NH
SNF
Hendersonville
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
82
Facility 82
NC AVG 36
Rank #3 / 536
79.8%
99.50/200
Facility 99.50/200
NC AVG 92.2
Rank #145 / 321
15
67%
Facility 67%
NC AVG 76.2%
Rank #65 / 333
-

Frequently Asked Questions about The Hermitage

Is The Hermitage in a walkable area?

The Hermitage has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hermitage?

According to NC state health department records, The Hermitage's license number is HAL-050-017.

What is the occupancy rate at The Hermitage?

The Hermitage's occupancy is 71%.

Are pets allowed at The Hermitage?

No, The Hermitage has a no-pet policy.

How many beds does The Hermitage have?

The Hermitage has 90 beds.

Has The Hermitage had any deficiencies?

The Hermitage has had 31 reported deficiencies since 2017 according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of The Hermitage?

Yes — there are 3 photos of The Hermitage in the photo gallery on this page.

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