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The Hermitage
Assisted Living, Memory Care & Respite Care · Sylva, NC
Vegetable skewers displayed on a serving stand Common area with chairs and a stone fireplace Residents enjoying a bingo game in a common area

The Hermitage

Assisted Living, Memory Care & Respite Care · Sylva, NC
185 Brick Farm Road Sylva, Nc 28779, Sylva, NC 28779 View map Calculator: See prices in your area
The Hermitage accepts Medicaid.
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The Hermitage accepts Medicaid.

Overview of The Hermitage

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The Hermitage is a senior living facility located in Sylva, North Carolina. It offers assisted living, memory care, and respite care services. The community is designed to provide a supportive lifestyle that simplifies daily life for seniors.
Facility Direct Line (828) 586-9070
Facility Direct Line (828) 586-9070
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Bed community size
90-bed community Rank #118 / 389Bed count — State benchmarkedThis home is ranked 118th out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 55 / 100 Rank #111 / 573Walk Score — State benchmarkedThis home is ranked 111th out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
71%
Rank #131 / 241Occupancy rate — State benchmarkedThis home is ranked 131st out of 241 homes in North Carolina for Occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 241. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
64 / 90
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyJackson
License NumberHAL-050-017

Safety & Compliance

Secured Perimeter
Emergency SystemsEmergency Alert System
Safety FeaturesAdditional Security Features

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Contact The Hermitage

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2017 · 9 years of data 31 deficiencies 26 inspections 0 penalties 18 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 5 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (45% below)
• Inspections with deficiencies (5% below)
• Inspection deficiency rate (23% below)
Latest Inspection February 12, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3146 This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better
Deficiencies per year Info Average deficiencies per year since 2017. 3.45.1 This facility has 33% fewer deficiencies per year than a typical North Carolina assisted living residence (3.4 vs. NC avg 5.1).↓ 33% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.22.2 This facility has 45% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.2 vs. NC avg 2.2).↓ 45% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2621 This facility has had 24% more total inspections than the North Carolina average (26 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 24% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1819 This facility has 5% fewer inspections with deficiencies than a typical North Carolina assisted living residence (18 vs. NC avg 19).↓ 5% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 69%90% This facility has 21 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (69% vs. NC avg 90%).↓ 21% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The February 12, 2025 annual inspection found one deficiency for serving an incorrect therapeutic diet but no complaints or other citations.
  • The facility had multiple serious construction and safety deficiencies in 2018 and 2017, including compromised fire-rated walls, blocked fire doors, and unsafe electrical hazards.
  • A 2022 complaint investigation found failures in personal care and injury follow-up, and a 2020 complaint found infection control lapses increasing COVID-19 transmission risk.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
4 / 5

health inspections, staffing, and quality measures

Division Of Health Service Rating
4/4

Scores

DHSR Score
102.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Places of interest near The Hermitage

Address 0.0 miles from city center Info Estimated distance in miles from Sylva's city center to The Hermitage's address, calculated via Google Maps.

Calculate Travel Distance to The Hermitage

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Address

Compare Assisted Living around the area

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

The Hermitage
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RC
Sylva90 No 55 -
Given Estates
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SNF
Asheville (Stockwood)70 No 29 -
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Greensboro (Guilford College)69 No 35 Villa Apartments / Townhomes / Apartments / Cottages
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Colfax60 Yes 7 Apartments / Cottages / Townhomes / Villas
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AL
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SNF
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Frequently Asked Questions about The Hermitage

Is The Hermitage in a walkable area?

The Hermitage has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hermitage?

According to NC state health department records, The Hermitage's license number is HAL-050-017.

What is the occupancy rate at The Hermitage?

The Hermitage's occupancy is 71%.

Are pets allowed at The Hermitage?

No, The Hermitage has a no-pet policy.

How many beds does The Hermitage have?

The Hermitage has 90 beds.

Are there photos of The Hermitage?

Yes — there are 3 photos of The Hermitage in the photo gallery on this page.

What is the address of The Hermitage?

The Hermitage is located at 185 Brick Farm Road Sylva, Nc 28779, Sylva, NC 28779.

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