The Hermitage
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. North Carolina state average• Total inspections (24% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (33% below)
• Deficiencies per year (33% below)
• Deficiencies per inspection (45% below)
• Inspections with deficiencies (5% below)
• Inspection deficiency rate (23% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 31 | 46 | This facility has 33% fewer total deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 46).↓ 33% better |
|
Deficiencies per year
| 3.4 | 5.1 | This facility has 33% fewer deficiencies per year than a typical North Carolina assisted living residence (3.4 vs. NC avg 5.1).↓ 33% better |
|
Deficiencies per inspection
| 1.2 | 2.2 | This facility has 45% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.2 vs. NC avg 2.2).↓ 45% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 26 | 21 | This facility has 24% more total inspections than a typical North Carolina assisted living residence (26 vs. NC avg 21).↑ 24% worse |
|
Inspections with deficiencies
| 18 | 19 | This facility has 5% fewer inspections with deficiencies than a typical North Carolina assisted living residence (18 vs. NC avg 19).↓ 5% better |
|
Inspection deficiency rate
| 69% | 90% | This facility has 21 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (69% vs. NC avg 90%).↓ 21% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The February 12, 2025 annual inspection found one deficiency for serving an incorrect therapeutic diet but no complaints or other citations.
- The facility had multiple serious construction and safety deficiencies in 2018 and 2017, including compromised fire-rated walls, blocked fire doors, and unsafe electrical hazards.
- A 2022 complaint investigation found failures in personal care and injury follow-up, and a 2020 complaint found infection control lapses increasing COVID-19 transmission risk.
Places of interest near The Hermitage
0.0 miles from city center
Estimated distance in miles from Sylva's city center to The Hermitage's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in North Carolina
The Hermitage is located in Sylva, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| The Hermitage |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Sylva | 90
Facility
90
NC AVG
72
Rank
#119 / 390 | No |
55
Facility
55
NC AVG
33
Rank
#110 / 572 |
71.1%
Facility
71.1%
NC AVG
69.9%
Rank
#136 / 246 | - | 102.75/200
Facility
102.75/200
NC AVG
92.2
Rank
#72 / 322 | 26 | 69.2%
Facility
69.2%
NC AVG
76.2%
Rank
#82 / 335 | - | |
| Brookdale Robinwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Gastonia | 89
Facility
89
NC AVG
72
Rank
#125 / 390 | Yes |
4
Facility
4
NC AVG
33
Rank
#506 / 572 | - | A+ | 91.50/200
Facility
91.50/200
NC AVG
92.2
Rank
#253 / 322 | 17 | 76.5%
Facility
76.5%
NC AVG
76.2%
Rank
#137 / 335 | - | |
| Sunrise of Cary |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (West Chatham Street) | 85
Facility
85
NC AVG
72
Rank
#135 / 390 | Yes |
34
Facility
34
NC AVG
33
Rank
#271 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | A- | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 18 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#69 / 335 | Studio / Suite / 1 Bed | |
| The Arboretum at Woodland Terrace |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (Woodland Terrace) | 84
Facility
84
NC AVG
72
Rank
#138 / 390 | Yes |
55
Facility
55
NC AVG
33
Rank
#110 / 572 |
39.3%
Facility
39.3%
NC AVG
69.9%
Rank
#211 / 246 | - | 95.75/200
Facility
95.75/200
NC AVG
92.2
Rank
#210 / 322 | 19 | 84.2%
Facility
84.2%
NC AVG
76.2%
Rank
#239 / 335 | Studio / 1 Bed / 2 Bed | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
72
Rank
#145 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | - |
Frequently Asked Questions about The Hermitage
Is The Hermitage in a walkable area?
The Hermitage has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Hermitage?
According to NC state health department records, The Hermitage's license number is HAL-050-017.
What is the occupancy rate at The Hermitage?
The Hermitage's occupancy is 71%.
What is the overall rating for The Hermitage?
The Hermitage received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The Hermitage have?
The Hermitage has 90 beds.
Are there photos of The Hermitage?
Yes — there are 3 photos of The Hermitage in the photo gallery on this page.
What is the address of The Hermitage?
The Hermitage is located at 185 Brick Farm Road Sylva, NC 28779.
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