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The Oaks
Assisted Living & Memory Care · Salem, VA
Residents biking in front of the facility exterior Two people walking in front of a senior living facility Well-maintained outdoor view of residential cottages Bicycles lined up in front of a charming building Two residents enjoying the garden seating area Interior view of a welcoming common area with floral decor Set dining table in a modern dining room Bright, welcoming entryway with floral artwork Outdoor dining setup by the lake with umbrella and chairs Cozy common area with seating and a fireplace Scenic view of a tranquil lake surrounded by trees Outdoor seating area with a view of the lake A beautifully arranged breakfast of waffles and fresh fruit

The Oaks

Assisted Living & Memory Care · Salem, VA
3706 Knollridge Road, Salem, VA 24153 View map Calculator: See prices in your area
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Overview of The Oaks

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The Oaks is an assisted living community managed by administrator Deborah Conway in Salem, Virginia. With 80 licensed beds, the community currently operates at an occupancy rate of approximately 76%, which is roughly in line with the Virginia statewide average.

Across four total inspections, including the initial licensing in September 2023 and subsequent renewals in December 2023, February 2024, and February 2025, zero violations were cited during any visit. Additionally, no complaint investigations have been conducted, and no deficiencies appear anywhere in the official inspection record. This unbroken compliance history across every regulatory visit since opening signifies an uncommon yet meaningful signal of operational consistency.

The Oaks is a good option for older adults seeking assisted living in Salem who value a proven compliance record, a moderately sized community, and current room availability. With zero deficiencies identified in every inspection to date, including multiple renewals, this community is favorably relative to most assisted living providers in Virginia.

Facility Direct Line (540) 380-6544
Facility Direct Line (540) 380-6544 info@oakcreekhospitality.com
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Bed community size
80-bed community Rank #212 / 365Bed count — State benchmarkedThis home is ranked 212th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 80 / 100 Rank #45 / 435Walk Score — State benchmarkedThis home is ranked 45th out of 435 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
76%
Rank #125 / 297Occupancy rate — State benchmarkedThis home is ranked 125th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
61 / 80
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 31, 2027

Ownership & Operating Entity

The Oaks is administered by Deborah Conway.

Amenities & Lifestyle

Specific ProgramsLodging, Suites & Cottages, Experiences, Pet Friendly, Offers, Packages, Add-Ons, Gift Certificates, Weddings, The Oak Room, Dining Calendar

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data 0 deficiencies 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Standout metricNo deficiencies on file since 2023 — the Virginia average is 32.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 414 This facility has had 71% fewer total inspections than the Virginia average (4 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer
Show Inspection Reports

Places of interest near The Oaks

Address 0.0 miles from city center Info Estimated distance in miles from Salem's city center to The Oaks's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Brandermill Woods Healthcare Communities
AL
IL
MC
NH
SNF
Midlothian (Brandermill)
91
Facility 91
VA AVG 96
Rank #177 / 365
Yes
4
Facility 4
VA AVG 45
Rank #430 / 435
Apartment / Cottage / 1 Bed / 2 Bed / 3 BedCarolyn L. Williams 60.4% -8
63%
Facility 63%
VA AVG 64.3%
Rank #202 / 330
1
Facility 1
VA AVG 7
Rank #68 / 330
8
Facility 8
VA AVG 32
Rank #62 / 271
1.0
Facility 1.0
VA AVG 2.3
Rank #61 / 271
The Glebe Retirement Community
AL
IL
MC
NH
SNF
Daleville
84
Facility 84
VA AVG 96
Rank #205 / 365
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16
Facility 16
VA AVG 45
Rank #375 / 435
-Crystal Larson 60.7% -15
40%
Facility 40%
VA AVG 64.3%
Rank #83 / 330
3
Facility 3
VA AVG 7
Rank #149 / 330
14
Facility 14
VA AVG 32
Rank #102 / 271
0.9
Facility 0.9
VA AVG 2.3
Rank #58 / 271
The Oaks
AL
MC
Salem
80
Facility 80
VA AVG 96
Rank #212 / 365
No
80
Facility 80
VA AVG 45
Rank #45 / 435
-Deborah Conway 76.3% -4
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Birmingham Green
AL
MC
NH
SNF
Manassas
64
Facility 64
VA AVG 96
Rank #263 / 365
No
50
Facility 50
VA AVG 45
Rank #175 / 435
-Carmen Louise--5
20%
Facility 20%
VA AVG 64.3%
Rank #30 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
--
Falcons Landing
AL
IL
MC
NH
SNF
Potomac Falls
60
Facility 60
VA AVG 96
Rank #270 / 365
Yes
33
Facility 33
VA AVG 45
Rank #282 / 435
-- 81.0% A+-----
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Frequently Asked Questions about The Oaks

Is The Oaks in a walkable area?

The Oaks has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

When does The Oaks's license expire?

According to VA state health department records, The Oaks's license expires on March 31, 2027.

What is the occupancy rate at The Oaks?

The Oaks's occupancy is 76%.

Are pets allowed at The Oaks?

No, The Oaks has a no-pet policy.

Who is the administrator of The Oaks?

Deborah Conway is the administrator of The Oaks.

How many beds does The Oaks have?

The Oaks has 80 beds.

Has The Oaks had any deficiencies?

The Oaks has no reported deficiencies since 2023 according to records from Virginia Department of Social Services (VDSS).

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