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The Ridge at New Bern
Assisted Living & Memory Care · New Bern, NC

The Ridge at New Bern

Assisted Living & Memory Care · New Bern, NC
4522 Old Cherry Point Rd, New Bern, NC 28560 View map Calculator: See prices in your area
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Overview of The Ridge at New Bern

The Ridge at New Bern operates a 72-bed assisted living and memory care facility in Craven County, located roughly 6.7 miles from the center of New Bern, North Carolina. Managed under facility president Justin Wray, the single-story community reports an occupancy rate of 58 percent. The single-level floor plan eliminates stairways, providing a flat layout designed to assist residents with mobility limitations.

The immediate area surrounding the building is car-dependent, holding a walk score of 2 out of 100. This layout requires staff and family visitors to use a vehicle for any errands or transit to the property. On-site services include scheduled meals, wellness programs, and coordinated local transportation.

Routine regulatory evaluations conducted by the North Carolina Department of Health and Human Services have identified historical compliance deficiencies, resulting in past enforcement actions.

Prospective residents can call the administrative office to verify current apartment availability and baseline fees.

Facility Direct Line (252) 633-8777
Facility Direct Line (252) 633-8777

Capacity and availability

Residents per day
42
Bed community size
72-bed community Rank #176 / 387Bed count — State benchmarkedThis home is ranked 176th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 2 / 100 Rank #526 / 536Walk Score — State benchmarkedThis home is ranked 526th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
58%
Rank #167 / 232Occupancy rate — State benchmarkedThis home is ranked 167th out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
42 / 72
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyCraven
License NumberHAL-025-046

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJustin Wray, President (per state records, record updated Jun 2026)

Contact The Ridge at New Bern

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 90 deficiencies 19 inspections 8 penalties $170K fined 34 inspections with deficiencies

Penalties Info Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg
  • Penalties Civil monetary penalties on record.
    8
    —
    —
  • Total amount fined Total dollar amount of penalties issued.
    $169.9k
    —
    —
Data reflects the most recent 10 years (since 2016).
  • 2023-02-24 $12,000 Settlement Agreement
  • 2023-02-24 $4,000 Settlement Agreement
  • 2023-02-24 $4,000 Settlement Agreement

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Total deficiencies (96% above) 3 Better Metrics better than North Carolina average:
• Deficiencies per inspection (6% below)
• Inspections with deficiencies (11% below)
• Inspection deficiency rate (3% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9046 This facility has 96% more total deficiencies than a typical North Carolina assisted living residence (90 vs. NC avg 46).↑ 96% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.75.01 This facility has 6% fewer deficiencies per inspection than a typical North Carolina assisted living residence (4.7 vs. NC avg 5.01).↓ 6% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1921 This facility has had 10% fewer total inspections than the North Carolina average (19 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 10% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1719 This facility has 11% fewer inspections with deficiencies than a typical North Carolina assisted living residence (17 vs. NC avg 19).↓ 11% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 89%92% This facility has 3 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 92%).↓ 3% better
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
1/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
79.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Ridge at New Bern

Address 6.7 miles from city center Info Estimated distance in miles from New Bern's city center to The Ridge at New Bern's address, calculated via Google Maps.

Calculate Travel Distance to The Ridge at New Bern

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Address

Compare Assisted Living around New Bern

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
The Ridge at New Bern
AL
MC
New Bern
72
Facility 72
NC AVG 72
Rank #176 / 387
No
2
Facility 2
NC AVG 36
Rank #526 / 536
58.3%
Facility 58.3%
NC AVG 70.6%
Rank #167 / 232
-
79.50/200
Facility 79.50/200
NC AVG 92.2
Rank #294 / 321
19
89%
Facility 89%
NC AVG 91.8%
Rank #71 / 333
-
Home Place of New Bern
AL
MC
New Bern (Quail Ridge)
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
57
Facility 57
NC AVG 36
Rank #101 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
-
100.00/200
Facility 100.00/200
NC AVG 92.2
Rank #136 / 321
6
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Suite / 2 Bed
Navion of New Bern
AL
MC
New Bern
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
51
Facility 51
NC AVG 36
Rank #138 / 536
--
99.25/200
Facility 99.25/200
NC AVG 92.2
Rank #160 / 321
12
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Suite
Truewood by Merrill, New Bern
AL
IL
MC
New Bern
55
Facility 55
NC AVG 72
Rank #283 / 387
Yes
31
Facility 31
NC AVG 36
Rank #295 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
A+
99.50/200
Facility 99.50/200
NC AVG 92.2
Rank #145 / 321
11
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / 1 Bed / 2 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

The Ridge at New Bern is located in New Bern, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about The Ridge at New Bern

Is The Ridge at New Bern in a walkable area?

The Ridge at New Bern has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Ridge at New Bern?

According to state health department records, The Ridge at New Bern's license number is HAL-025-046.

What is the occupancy rate at The Ridge at New Bern?

The Ridge at New Bern's occupancy is 58%.

Are pets allowed at The Ridge at New Bern?

No, The Ridge at New Bern has a no-pet policy.

How many beds does The Ridge at New Bern have?

The Ridge at New Bern has 72 beds.

Has The Ridge at New Bern had any deficiencies?

The Ridge at New Bern has had 90 reported deficiencies since 2016 according to records from NC Dept. of Health and Human Services (NCDHHS).

What is the address of The Ridge at New Bern?

The Ridge at New Bern is located at 4522 Old Cherry Point Rd, New Bern, NC 28560.

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