The Sanctuary at Stonehaven
Assisted Living & Memory Care · Charlotte, NC

The Sanctuary at Stonehaven

Assisted Living & Memory Care · Charlotte, NC

Overview of The Sanctuary at Stonehaven

The Sanctuary at Stonehaven provides memory care at 6741 Ciscayne Pl in Charlotte’s Mecklenburg County, a six-resident facility housed in a single-story building designed for older adults with Alzheimer’s disease and dementia. The small community emphasizes specialized staffing trained in cognitive impairment, with higher caregiver-to-resident ratios supporting residents requiring memory care oversight and supervision.

Daily life includes dining, beauty services, recreational and exercise programming, health services, and housekeeping assistance. Transportation services help families navigate medical appointments and errands, though the neighborhood itself is car-dependent (Walk Score 3); the facility sits 7.7 miles from downtown Charlotte, placing it near regional healthcare but in a low-walkability area.

The facility’s regulatory record shows significant strengths. Across seven state inspections since 2018, it recorded nine deficiencies; 80% fewer than the North Carolina state average of 46 over the same period. The facility’s DHSR quality score of 103.5 exceeds the state average of 98.

No fines, enforcement actions, or immediate jeopardy findings appear in the regulatory record.

However, inspection reports identify a persistent pattern: medication management and staff training deficiencies have appeared across multiple years (2018, 2019, 2021) without demonstrated full resolution. The most recent 2021 inspection documented expired staff CPR certification and a missed medication dose spanning 60 days. Earlier inspections cited medication labeling, documentation, storage, and physician order implementation gaps. The trajectory shows no clear improvement or decline.

This community fits families seeking a small, highly supervised memory care setting where residents receive individualized attention in a contained environment, with regulatory oversight showing notably lower deficiency rates than average.

Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 3 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

StatusActive
CountyMecklenburg
License NumberFCL-060-156

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Lev Saks, Administrator (per BBB, record updated Jun 2026)

Contact The Sanctuary at Stonehaven

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2018 · 8 years of data 9 deficiencies 7 inspections 0 penalties 6 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 5 Better Metrics better than North Carolina average:
• Total deficiencies (80% below)
• Deficiencies per year (81% below)
• Deficiencies per inspection (41% below)
• Inspections with deficiencies (68% below)
• Inspection deficiency rate (4% below)
Latest Inspection April 14, 2021 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 946 This facility has 80% fewer total deficiencies than a typical North Carolina assisted living residence (9 vs. NC avg 46).↓ 80% better
Deficiencies per year Info Average deficiencies per year since 2018. 1.15.8 This facility has 81% fewer deficiencies per year than a typical North Carolina assisted living residence (1.1 vs. NC avg 5.8).↓ 81% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.32.2 This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 721 This facility has had 67% fewer total inspections than the North Carolina average (7 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 619 This facility has 68% fewer inspections with deficiencies than a typical North Carolina assisted living residence (6 vs. NC avg 19).↓ 68% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 14, 2021 inspection found two deficiencies including expired CPR certification for staff and failure to administer prescribed Turmeric capsules for one resident.
  • October 10, 2019 survey identified three medication management deficiencies involving unlabeled non-prescription meds, incomplete medication records, and unsecured medication storage.
  • July 23, 2018 initial licensing survey cited four deficiencies including missed blood pressure monitoring, privacy violations with video/audio devices, missed eye drop doses, and improper use of bed rails as restraints.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Health Programs icon

Health Programs

Places of interest near The Sanctuary at Stonehaven

Address 6.7 miles from city center Info Estimated distance in miles from Charlotte's city center to The Sanctuary at Stonehaven's address, calculated via Google Maps.

Calculate Travel Distance to The Sanctuary at Stonehaven

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Address

Compare Assisted Living around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Brookdale Weddington Park
AL
Matthews (Providence Plantation)83Yes 48 -A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
19
84.2%
Facility 84.2%
NC AVG 76.2%
Rank #238 / 333
Private Rooms / 2 Bed
Brookdale South Charlotte
AL
MC
Charlotte (Wessex Square)82Yes 16 74.4% A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 321
20
80%
Facility 80%
NC AVG 76.2%
Rank #168 / 333
Private Rooms / Semi-Private Rooms
Brookdale Carriage Club Providence
AL
IL
MC
NH
SNF
Charlotte (Olde Providence North)77Yes 12 -A+
98.75/200
Facility 98.75/200
NC AVG 92.2
Rank #167 / 321
15
80%
Facility 80%
NC AVG 76.2%
Rank #168 / 333
Studio / 1 Bed / 2 Bed
Brookdale Charlotte East
AL
IL
Charlotte (Eastland - Wilora Lake)50Yes 24 -A+
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 321
19
73.7%
Facility 73.7%
NC AVG 76.2%
Rank #114 / 333
Studio / 1 Bed / 2 Bed
The Sanctuary at Stonehaven
AL
MC
Charlotte (Stonehaven)6No 3 --
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
7
85.7%
Facility 85.7%
NC AVG 76.2%
Rank #256 / 333
Private Rooms

Financial Assistance for
Assisted Living in North Carolina

The Sanctuary at Stonehaven is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about The Sanctuary at Stonehaven

What neighborhood is The Sanctuary at Stonehaven in?

The Sanctuary at Stonehaven is in the Stonehaven neighborhood of Charlotte.

Is The Sanctuary at Stonehaven in a walkable area?

The Sanctuary at Stonehaven has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Sanctuary at Stonehaven?

According to NC state health department records, The Sanctuary at Stonehaven's license number is FCL-060-156.

How many beds does The Sanctuary at Stonehaven have?

The Sanctuary at Stonehaven has 6 beds.

Are there photos of The Sanctuary at Stonehaven?

Yes — there are 6 photos of The Sanctuary at Stonehaven in the photo gallery on this page.

What is the address of The Sanctuary at Stonehaven?

The Sanctuary at Stonehaven is located at 6741 Ciscayne Pl, Charlotte, NC 28211.

What is the phone number of The Sanctuary at Stonehaven?

(704) 233-3374 will put you in contact with the team at The Sanctuary at Stonehaven.

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