Inspection Reports for
The Stratford

CA, 94401

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Citations (last 4 years)

Citations (over 4 years) 1 citations/year

Citations are regulatory findings recorded during state inspections.

75% better than California average
California average: 4 citations/year

Citations per year

4 3 2 1 0
2021
2023
2024
2025

Occupancy

Latest occupancy rate 90% occupied

Based on a November 2025 inspection.

Occupancy rate over time

60% 70% 80% 90% 100% 110% Jun 2021 May 2023 Aug 2024 Jun 2025 Aug 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 86 Capacity: 96 Citations: 0 Date: Nov 20, 2025

Visit Reason
The visit was conducted to deliver an amended Complaint Investigation Report for complaint #14-AS-20250801130031.

Complaint Details
Complaint investigation related to complaint #14-AS-20250801130031; no substantiation status provided.
Findings
The report documents the delivery of an amended complaint investigation report to the assisted living coordinator. No specific deficiencies or findings are detailed in this document.

Employees mentioned
NameTitleContext
Janie WooAdministrator/DirectorNamed as facility administrator/director.
Evelyn HurtadoMet with during the visit as assisted living coordinator.
April CowanLicensing Program ManagerNamed as Licensing Program Manager.
Audrey JeungLicensing Program AnalystNamed as Licensing Program Analyst who met with assisted living coordinator to deliver amended complaint report.

Inspection Report

Complaint Investigation
Census: 74 Capacity: 96 Citations: 1 Date: Aug 5, 2025

Visit Reason
This was an unannounced complaint investigation visit triggered by an allegation that staff left a resident locked inside a facility vehicle.

Complaint Details
The allegation that staff left a resident locked in a facility vehicle was substantiated based on information from facility staff and witnesses. The preponderance of evidence standard was met.
Findings
The investigation substantiated that staff failed to supervise client #1 on 7/22/25 when the facility driver exited the van, leaving the client and private caregiver unattended and locked inside for 28 minutes, posing an immediate health and safety risk.

Citations (1)
Staff failed to supervise client #1 on 7/22/25 when the facility driver exited the van, leaving client and private caregiver inside unattended for 28 minutes, posing an immediate health, safety or personal rights risk.
Report Facts
Capacity: 96 Census: 74 Deficiencies cited: 1 Minutes left unattended: 28

Employees mentioned
NameTitleContext
Janie WooAdministratorMet with during investigation and discussed incident
Audrey JeungLicensing EvaluatorConducted the complaint investigation
April CowanSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 81 Capacity: 96 Citations: 0 Date: Jul 1, 2025

Visit Reason
To complete the annual inspection of 6/17/25, the Licensing Program Analyst reviewed residents' medications, requested additional staff training information, and tested hot water temperature in a private bathroom.

Findings
Medications were found to be complete, accurate, and up to date. Hot water temperature tested at 118 degrees. No deficiencies were observed during this inspection.

Report Facts
Hot water temperature: 118

Employees mentioned
NameTitleContext
Janie WooAdministrator/DirectorFacility administrator present during inspection
Lori WolfeMet with during inspection
Audrey JeungLicensing Program AnalystConducted medication review and inspection
April CowanLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 80 Capacity: 96 Citations: 1 Date: Jun 17, 2025

Visit Reason
The inspection was a required unannounced annual comprehensive inspection of the continuing care retirement community to evaluate compliance with licensing requirements.

Findings
The facility was toured and found generally compliant with safety, medication storage, and emergency preparedness standards. However, a Type B deficiency was cited for a minimal clear pathway in room #J in the Laurel Wing, posing a potential health and safety risk due to papers and newspapers strewn throughout the room restricting safe access.

Citations (1)
Minimal clear pathway in room #J in Laurel Wing poses a potential health and safety risk due to papers and newspapers strewn throughout the room restricting safe access.
Report Facts
Capacity: 96 Census: 80 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Janie WooExecutive Director and RCFE AdministratorOversees facility operations and resident care
Lori WolfeResident Care Director/RN and RCFE AdministratorMaintains RCFE administrator certification and involved in resident care
Audrey JeungLicensing Program AnalystConducted the facility inspection and signed the report
April CowanLicensing Program ManagerOversaw licensing program and deficiency citation

Inspection Report

Annual Inspection
Census: 81 Capacity: 96 Citations: 0 Date: Aug 27, 2024

Visit Reason
The inspection was conducted as an annual case management continuation visit to review compliance with regulations and facility operations.

Findings
No deficiencies were observed during the inspection of the facility under the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8. Required documentation and certifications were submitted and reviewed.

Report Facts
Capacity: 96 Census: 81

Employees mentioned
NameTitleContext
Janie WooAdministratorMet with during inspection and named in board resolution appointing administrator
Audrey JeungLicensing Program AnalystReviewed staff and client files to complete annual inspection
April CowanLicensing Program ManagerNamed in report as licensing program manager
Camille ChristieAdministrator/DirectorNamed as facility administrator/director

Inspection Report

Complaint Investigation
Census: 78 Capacity: 96 Citations: 2 Date: Aug 5, 2024

Visit Reason
The inspection was conducted as a complaint investigation focusing on deficiencies related to medication management and compliance with the facility's Continuing Care Residence Agreement.

Complaint Details
The visit was complaint-related, and deficiencies were substantiated by observations of non-compliance with medication management regulations.
Findings
The facility failed to consult residents and their physicians before implementing medication storage and administration services in at least four cases, violating Section 3.1.3.1. of the facility's agreement. This posed a potential health, safety, and personal rights risk to residents.

Citations (2)
Failure to follow policies regarding provision of assisted living services, posing potential health, safety, or personal rights risk to residents.
Residents' physicians were not consulted when facility assumed responsibility for medication management.
Report Facts
Weeks medication managed without physician consultation: 4 Weeks medication managed without physician consultation: 10 Weeks medication managed without physician consultation: 25 Deficiency Plan of Correction Due Date: Aug 19, 2024

Employees mentioned
NameTitleContext
Audrey JeungLicensing Program AnalystObserved and documented deficiencies during complaint investigation
April CowanLicensing Program ManagerSupervisor named in report

Inspection Report

Annual Inspection
Census: 78 Capacity: 96 Citations: 0 Date: Aug 5, 2024

Visit Reason
The inspection was a required unannounced one-year annual visit to evaluate the facility's compliance with regulations.

Findings
No deficiencies were observed during the inspection. The facility was found to be in compliance with all applicable regulations, including proper storage of medications, adequate PPE supply, emergency systems, and safety features.

Report Facts
Residents in Laurel Wing: 5 Caregivers in Laurel Wing: 2 LVN in Laurel Wing: 1 Food supply duration (perishables): 2 Food supply duration (non-perishables): 7 Facility floors: 10 Laurel Wing studio apartments: 9 Laurel Wing capacity: 12

Employees mentioned
NameTitleContext
Camille ChristieAdministrator/DirectorNamed as facility administrator/director
Janie WooExecutive Director and RCFE AdministratorNamed as executive director and RCFE administrator
Lori WolfeResident Care Director/RN and Certified RCFE AdministratorNamed as resident care director and certified RCFE administrator
Audrey JeungLicensing Program AnalystConducted the facility tour and inspection
April CowanLicensing Program ManagerNamed as licensing program manager

Inspection Report

Complaint Investigation
Capacity: 96 Citations: 0 Date: Nov 13, 2023

Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that Sunrise was not depositing funds paid into an account under the control of the homeowner’s association, violating Civil Code section 5380.

Complaint Details
The complaint was investigated and found to be unfounded.
Findings
The investigation found that Sunrise only accepts $70.00 per resident per month belonging to the association at the association’s request pursuant to the Continuing Care Residence Agreement. The Department suggested the HOA communicate directly with Sunrise or rescind its delegation of collecting HOA dues if desired. The allegation was determined to be unfounded.

Report Facts
Capacity: 96 HOA dues collected per resident: 70

Employees mentioned
NameTitleContext
Christina HadleyEvaluator / Licensing Program AnalystConducted the complaint investigation
Allison NakatomiLicensing Program ManagerNamed as Licensing Program Manager on the report
Camille ChristieAdministratorFacility administrator mentioned in the report

Inspection Report

Complaint Investigation
Census: 96 Capacity: 96 Citations: 0 Date: Nov 13, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-06-30 regarding alleged improper handling of funds by Sunrise under Civil Code section 5380.

Complaint Details
The complaint alleged that Sunrise was not depositing funds paid into an account under the control of the homeowner’s association, violating Civil Code section 5380. The complaint was investigated and found to be unfounded.
Findings
The investigation determined that Sunrise only accepts $70.00 per resident per month for the homeowner’s association as requested under the Continuing Care Residence Agreement. The allegation that Sunrise failed to deposit funds into an account controlled by the homeowner’s association was found to be unfounded.

Report Facts
HOA funds collected per resident per month: 70

Employees mentioned
NameTitleContext
Christina HadleyEvaluatorConducted the complaint investigation
Allison NakatomiSupervisorSupervisor overseeing the complaint investigation
Camille ChristieAdministratorFacility administrator named in the report

Inspection Report

Complaint Investigation
Census: 68 Capacity: 96 Citations: 0 Date: May 18, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-01-12 regarding allegations of staff ordering medication without authorization and forcing a resident to produce a screening sample against their will.

Complaint Details
The complaint involved allegations that staff ordered medication without authorization and forced a resident to produce a screening sample against their will. The investigation determined these allegations to be unsubstantiated due to insufficient evidence.
Findings
The investigation found the allegations to be unsubstantiated based on document review and staff interviews. Medical records showed appropriate care and no evidence to prove the alleged violations occurred.

Report Facts
Capacity: 96 Census: 68

Employees mentioned
NameTitleContext
Audrey JeungLicensing EvaluatorConducted the complaint investigation
Camille ChristieAdministratorFacility administrator met during investigation

Inspection Report

Annual Inspection
Census: 78 Capacity: 96 Citations: 0 Date: Jul 22, 2021

Visit Reason
The inspection was a required, unannounced 1-year visit to evaluate the facility's compliance with regulations.

Findings
No deficiencies were observed in compliance with the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8. Infection control practices, safety measures, and staff qualifications were reviewed and found adequate.

Report Facts
Residents in assisted living unit: 8 Caregivers present: 2 Nurses present: 2 Forms submission deadline: 29

Employees mentioned
NameTitleContext
Camille ChristieAdministratorCertified RCFE administrator overseeing facility operations
Audrey JeungLicensing EvaluatorConducted the facility evaluation
Julio MontesSupervisorSupervisor overseeing the licensing evaluation
Maria NitescuMet with the evaluator during the visit

Inspection Report

Complaint Investigation
Census: 79 Capacity: 96 Citations: 0 Date: Jun 21, 2021

Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that the facility management company was misappropriating resident funds.

Complaint Details
The complaint was regarding misappropriation of resident funds by the facility management company. The complaint was found to be unfounded and outside the jurisdiction of the Community Care Licensing Division.
Findings
The investigation found that the allegation did not fall under the jurisdiction of the Community Care Licensing Division but rather the Continuing Care Contracts Bureau. Therefore, the complaint was closed as unfounded and referred to the appropriate bureau for review.

Employees mentioned
NameTitleContext
Audrey JeungEvaluatorConducted the complaint investigation
Camille ChristieAdministratorFacility administrator named in the report
Maria NitescuMet with during the investigation
Julio MontesSupervisorSupervisor overseeing the investigation

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