
The Susan S. Bailis Assisted Living Community
Assisted Living & Respite Care · Boston, MA
The Susan S. Bailis Assisted Living Community
Assisted Living & Respite Care · Boston, MA
The Susan S. Bailis Assisted Living Community is an 82-bed assisted living facility at 352 Massachusetts Avenue, Boston, Suffolk County, Massachusetts 02115. Located in the Prudential and St. Botolph neighborhood near Symphony Hall, it offers independent living with round-the-clock staffing and no long-term commitment requirement. For-profit, operating for 23 years since 2003. Named after eldercare pioneer Susan S. Bailis, the community positions residents to engage with Boston’s shopping, dining, and cultural attractions.
Inspection history, deficiency records, citations, and regulatory compliance data are not disclosed in publicly available sources. Families should contact the Massachusetts Executive Office of Elder Affairs and Department of Public Health directly to request compliance records and inspection findings.
The facility comprises 82 apartments including studio and one-bedroom units. Corner units feature bay windows. Hospitality kitchenettes, step-in showers, emergency call systems, and pre-wiring for cable are standard. Housekeeping, chef-prepared meals, and scheduled outings are provided. Transportation services and fitness and recreation programming support resident engagement. Pets are allowed. Business hours are Monday-Friday 9:00 AM to 5:00 PM. Round-the-clock staffing is available without mandatory long-term commitments. Specific occupancy rates, resident census, quality measures, and staffing composition are not disclosed.
Walk Score 98 reflects exceptional walkability. Most daily errands can be accomplished on foot with shops and services nearby. Located 2.4 miles from Boston city center, residents have direct access to cultural institutions, restaurants, and entertainment that define the urban environment. The proximity to Symphony Hall and surrounding neighborhood provides a lifestyle distinct from suburban retirement communities.
Families evaluating The Susan S. Bailis Assisted Living Community should request current inspection and regulatory compliance records from Massachusetts health authorities.
82-bed community Rank #154 / 280Bed count — State benchmarkedThis home is ranked 154th out of 280 homes in Massachusetts. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
23 years in operation Rank #108 / 180Years in operation — State benchmarkedThis home is ranked 108th out of 180 homes in Massachusetts. Shows how long this facility has been in operation compared to other Massachusetts facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 98 / 100 Rank #2 / 499Walk Score — State benchmarkedThis home is ranked 2nd out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Year Opened2003
Profit StatusFor-Profit
Nonprofit OwnershipNo
Traditional
82 units
Low Income Rooms
Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
No
Total beds
82 units
Not co-located with a nursing home
No Alzheimer's certification
Fax(617) 247-9595
Business HoursMonday - Friday 9:00 AM - 5:00 PM
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near The Susan S. Bailis Assisted Living Community
2.4 miles from city center
Estimated distance in miles from Boston's city center to The Susan S. Bailis Assisted Living Community's address, calculated via Google Maps.
Calculate Travel Distance to The Susan S. Bailis Assisted Living Community
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Financial Assistance for
Assisted Living in Massachusetts
The Susan S. Bailis Assisted Living Community is located in Boston, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Compare Assisted Living around Boston
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| Stonebridge at Burlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Burlington | 110
Facility
110
MA AVG
94
Rank
#80 / 280 | Yes | 26 |
36
Facility
36
MA AVG
53
Rank
#330 / 499 | Studio / 1 Bed | 13
Facility
13
MA AVG
24
Rank
#140 / 180 | A- | No | No |
| Heights Crossing Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Brockton | 100
Facility
100
MA AVG
94
Rank
#94 / 280 | Yes | 21 |
67
Facility
67
MA AVG
53
Rank
#185 / 499 | Studio / 1 Bed | 29
Facility
29
MA AVG
24
Rank
#37 / 180 | A | Yes | No |
| Maplewood at Weston |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Weston | 93
Facility
93
MA AVG
94
Rank
#118 / 280 | Yes | 13 |
17
Facility
17
MA AVG
53
Rank
#435 / 499 | Studio / 1 Bed | 12
Facility
12
MA AVG
24
Rank
#143 / 180 | A+ | No | No |
| The Susan S. Bailis Assisted Living Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Boston (Prudential / St. Botolph) | 82
Facility
82
MA AVG
94
Rank
#154 / 280 | Yes | - |
98
Facility
98
MA AVG
53
Rank
#2 / 499 | Studio / 1 Bed | 23
Facility
23
MA AVG
24
Rank
#108 / 180 | - | No | No |
| All American Assisted Living a Hanson |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Hanson (North Hanson) | 48
Facility
48
MA AVG
94
Rank
#239 / 280 | No | 8 |
39
Facility
39
MA AVG
53
Rank
#319 / 499 | Studio / 1 Bed | 14
Facility
14
MA AVG
24
Rank
#137 / 180 | A+ | No | No |
Frequently Asked Questions about The Susan S. Bailis Assisted Living Community
What neighborhood is The Susan S. Bailis Assisted Living Community in?
The Susan S. Bailis Assisted Living Community is in the Prudential / St. Botolph neighborhood of Boston.
Is The Susan S. Bailis Assisted Living Community in a walkable area?
The Susan S. Bailis Assisted Living Community has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
How long has The Susan S. Bailis Assisted Living Community been in business?
According to the BBB and MA state health department records, The Susan S. Bailis Assisted Living Community has been operating for approximately 23 years.
Does The Susan S. Bailis Assisted Living Community operate as a for-profit or non-profit?
The Susan S. Bailis Assisted Living Community is registered as a for-profit in MA.
How many beds does The Susan S. Bailis Assisted Living Community have?
The Susan S. Bailis Assisted Living Community has 82 beds.
Are there photos of The Susan S. Bailis Assisted Living Community?
Yes — there are 4 photos of The Susan S. Bailis Assisted Living Community in the photo gallery on this page.
What is the address of The Susan S. Bailis Assisted Living Community?
The Susan S. Bailis Assisted Living Community is located at 352 Massachusetts Ave, Boston, MA 02115, United States.
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